Value-Added Flow Analysis v3.

Value-Added Flow Analysis

Name: Process Name:

Time Measured
Date: In: Minutes Hours Days

(select units)

Value NVA & NVA-

Step Label
Added Required NVA - Wait
# Process Step (VA, NVA,
Process Process Time
NVAr)
Time Time
Walk the customer order to the kitchen NVA 2

Time % of total

Total Value-Added Process Time 0 0.00% 4

Total Non-Value-Added or NVA-r Process Time 2 100.00%

NVA - Wait Time 0 0.00%

Total Lead Time 2 100.00%

Copyright 2019 GoLeanSixSigma.com. All Rights Reserved.

 Value-Added Flow Analysis v3.2

Copyright 2019 GoLeanSixSigma.com. All Rights Reserved.

 Value-Added Flow Analysis v3.2

Value-Added Flow Analysis

Name: Tracy Process Name: Lunch Order to Delivery

Time Measured
Date: 10-Mar In: Minutes Hours Days

(select units)

Value NVA & NVA-

Step Label
Added Required NVA - Wait
# Process Step (VA, NVA,
Process Process Time
NVAr)
Time Time

1 Walk the customer order to the kitchen NVA 2

2 Check if it's readable NVA 2
3 If not readable, bring back to the waitress NVA 2
4 Ask the waitress to clarify the order NVA 2
5 Walk the customer order back to the kitchen NVA 2
6 Prep cook passes the order to the chef NVA 2
7 Chef assesses the order NVA-r 2
8 Ingredients assembled VA 2
9 Order cooked or prepared VA 7
10 Order plated NVA-r 1
11 Order placed on the warmer/staging NVA 1
12 Order waits for pickup NVA 10
13 Waitress picks up order NVA 2
14 Customer Receives the order VA 1

Time % of total

Total Value-Added Process Time 10 26.32% 76

Total Non-Value-Added or NVA-r Process Time 15 39.47%

NVA - Wait Time 13 34.21%

Total Lead Time 38 100.00%

Copyright 2019 GoLeanSixSigma.com. All Rights Reserved.

 Value-Added Flow Analysis v3.2

Copyright 2019 GoLeanSixSigma.com. All Rights Reserved.