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ELON BELINGON

ALLYSA PARAISO

GRACE TAGUIAM

RHEA ADRIATICO
SWEET CALDERON
CARDEL ORGANISTA
TRAINEE
BAS
IC
COM
PET
ENC
IES
1. Pa

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Work rticipate
Com place in
mun
icati
LO1 on
O







work btain an
place d
inform convey
ation
LO2
P
meet articipate
in i
CHRIZEL MAE VALEROS C √
XYRENE REYES C √
ELLA GONZALES C √
EDELMIRO GREGORIO C √

Duration: 59 Days

Trainer: ALLEN MARK A. RAZALAN


LO2
P







meet articipate
ings
and d in workp
iscus la
sions ce
LO3
C







relate omplete
d do
cume relevant w
nts ork
2. W
o

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Envi rk in a T
ronm e
ent am
LO 1
.







scop Describe
e team
r ole a
nd
LO2
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respo dentify o
nsibi wn ro
lity w le
ithin and
LO3 team







Work
as a
team
mem
ber
3
. Pra
Prof ctice Ca
essi
onal reer
ism
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AN
C
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3. Pr
a
Prof ctice Ca
essi reer
LO1 on alism
Integ







objec rate
t i
goals ves with personal
orga
nizat
ional







LO2
Set an
d mee
t work
LO3 priorit
Main ies
t







grow
th an ain profe
d de s
velop sional
men
t
4. Pr
a

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Heal ctice Oc
t
Proc h and Sa cupation
edur fety al
es
LO1
Id







entify
haza
rd s and
LO2 risks
E
risks valuate
haza
rds a
nd
PROGR
FRONT OFFIC
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C √ √ √ C √
C √ √ √ C √
C √ √ √ C √

Date Started:
LO2







E
risks valuate
haza
rds a
LO3 nd







Cont
rol h
azard
s and
LO4 risks







Main
tain O
HS a
ware
ness
COM
MO N
COM
PET
ENC
I ES
1. Pe

C
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and rform W
Safe orkp
ty Pr l
actic ace
LO1 es
F







proce ollow wo
and s dures fo rkplace
ecur r
ity pr health, s
actic afety
es
LO2
D
ROGRESS CHART

situa eal with


tions emer
genc
y
OFFICE SERVICES
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LO2
D

ART







situa eal with
tions emer
gen cy
LO3
M







pres aintain
enta
tion s safe pers
tanda onal
rds
2. Pro

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Custo vide Effec
mer S tive
CES NCII
ervic
e







LO1 G
reet c
ostum
LO2 e r
I dent







if y cu
stom
er ne
e ds
LO3







D
costu eliver se
mer rvice
to
LO4
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telep andle q
h u
inter one, fax eries thr
net m oug
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LO4
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telep andle q







h u
intern one, fax eries thr
et an mach ough
d em ine,
ail
LO 5
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evalu andle co
a m
recom tion and plaints,
mend
ation
3. s
Obse

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Hygi rve W
ene o
Proc rkplace
edur
es







LO1
F
proce ollow hy
dure giene
s
LO2
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hygie dentify a
ne ri n
sks d preven
t
4. De
Indu velop an
stry d
Kno Update
wled
ge
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4. De

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Indu velop an
stry d
Kno Update
wled
ge
LO1
S







indus eek info
tr y rmat
ion on th
e
LO2
U







know pdate in
ledge dustr
y
5. Pe

C
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Oper rform Co
ation mpu
s ter
LO1
P







to be lan and
unde p
rtake repare fo
n r tas
k
LO2







I
comp nput data
uter into t
he
LO3
A
comp ccess in
uter form
at
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LO3
A







comp ccess in
uter form
ation
usi ng
LO4
P







using roduce/
comp output
uter d
syste ata
m
LO5
M







equip aintain
ment comp
and u
syste ter
ms
COR
E
COM
PET
ENC
IES
1. Re

C
C
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C
Rese ceive An
rvati d
ons Proces
s





LO1
requ Receive
est rese
rvatio
LO2
Reco n
reser r
vatio d details
n of
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LO2
R
rese ecord d
rv etails







LO3 ation
Upda of
te r e
serva

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LO4 tions
A
reser dvise ot
vatio hers
2. Op n deta on
era ils
te

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Com
pute A
Rese r
rvati ized
on S
yste
LO1 m
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reser ccess a
n
informvation sy d manip
ation stem ulate
LO2
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reser reate an
vatio d pro
ns cess

LO3
S







reser end and
vatio
n comreceive
muni
catio
3. Pr ns
o vid
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√ √ C C √ √ √
√ √ C C √ √ √
√ √ C C √ √ √
3. Pr
o

C
C
C
C
C
C
Acco vide
Rece mmodat
ption ion
LO1 Serv
Prep ices

C
C
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C
C
C
are f
or gu
est a
r rival
LO2
W







gues elcome
ts and
regis
ter
LO3
Orga







nize
gues
t dep
artur
e
LO4







P
reco repare f
rds a r
nd re ont office
ports

C
C
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C
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4. Co
n d u ct
Nigh
LO1 t Aud
Mon it
trans itor f
actio inanc
ns ial
C C √ √ √ C
C C √ √ √ C
C C √ √ √ C
C C √ √ √ C
C
C
C
C
C
C
LO1
M
trans onitor fi
actio nanc
LO2 ns ial
C







and r omplete
epor routi
ts ne r e
cord
s
5. Pr
o

C
C
C
C
C
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Rece vide Clu
ption b
Serv
ices
LO11
club Provide







s in
mem ervices a formatio
bersh n n
ips d proces on
s

C
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C
LO2
Mon
itor e
ntry
to clu
b
6.Pro
vid

C
C
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C
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C
e Po
r t er
Serv
ices
LO1
H
depa andle g
rture uest
s arriv
a ls an
d
C √ C √ C C
C √ C √ C C
C √ C √ C C
C √ C √ C C
LO1
H







depa andle g
rture uest
s arriv
a ls an
d







LO2
Hand
le gu
est lu
LO3 ggag
e







Resp
bell d ond
esk s to re
ervic ques
es t for

REM

C
C
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C
ARK
S
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√ √ √ C
√ √ √ C

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