The Ultimate Business

English Email Quiz

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The Ultimate Business
English Email Quiz
Feedback at End Version

www.mybusinessenglish.com
First view these videos.
How to Write a Formal Business Email in English

How to Write Informal Business Emails in English

The Grammar of Business Emails in English

Formal and Informal Business Request Emails in English

Choose the best answer.
15 questions
Answers at the end of the quiz.
Pause the video for more time to answer.
1.You are writing to a close colleague/coworker.
Choose the best greeting and sign off.

(A) Dear Kylie, - Yours sincerely,

(B) Hello Kylie, - Yours faithfully,
(C) Hi Kylie, - Regards,
(D) Dear Ms. Kylie, - Regards,
2.You are writing to Sandra Jenkins who you do
NOT know well.

The best greeting is:

(A) Dear Ms Porter

(B) Hey Sandy
(C) Dear Sandra
(D) Dear Ms. Sandra
3.You are writing to inform a colleague about a
meeting.

The best subject line is:

(A) monthly sales meeting is on tomorrow at 9.30

(B) meeting
(C) sales meeting arrangements
(D) - (no subject)
4.You are writing to a member of your team on
a Monday to request (ask for) a report.

The best opening is:

(A) How was the weekend?

(B) I want the report right now.
(C) I’m writing to see if you have completed the report.
(D) My weekend was fantastic. My daughter had a
wonderful birthday party with clowns and balloons,
and she got at least twenty presents.
 5. Which small talk phrase is correct?

(A) How are you turning?

(B) How are you going?
(C) I wish you are well.
(D) How did the conference went?
 6. Which topic phrase is correct?

(A) I am writing in regards to your complaint.

(B) I’m writing regarding to your complaint.
(C) I’m writing concern your complaint.
(D) I write regarding your complaint.
 7. Which purpose phrase is correct?

(A) I am writing inform you about our brand new product.

(B) I’m writing informing you about our brand new
product.
(C) I’m writing to tell you our brand new product.
(D) I’m writing to let you know about our brand new
product.
 8. Which request is correct?

(A) I would grateful if you could fill in the attached form.

(B) Could you please fill in the attached form?
(C) I would appreciate it you could fill in the attached
form.
(D) Would you mind to fill in the attached form?
 9. Which request is best for a simple request for
information?

(A) Would it be at all possible for you to send me a

product brochure?
(B) Send me your product catalogue please.
(C) Could you please send me your product catalogue?
(D) Send me your catalogue ASAP!
10. Which phrase for referring to attachments is
NOT correct?

(A) The July report is attach.

(B) Attached you’ll find the July report.
(C) Please find the July report attached.
(D) I’ve attached the July report.
 11. Email Acronyms 1

What does the following acronym mean?

FYI
 12. Email Acronyms 2

What does the following acronym mean?

BTW
 13. Email Acronyms 3

What does the following acronym mean?

TIA
 14. Which closing ‘question’ phrase is correct?

(A) If you have some questions, don’t hesitate to contact

me.
(B) If you have any question, just ask.
(C) Feel free to contact if you have any questions.
(D) If you have any questions, please don’t hesitate to
contact me.
15. Which closing ‘future contact’ phrase is correct?

(A) Look forward to hear you.

(B) Look for to hearing from you.
(C) I look forward to hearing from you.
(D) I looking forward to hearing from you.
 Answers

Let’s see how you went!

1.You are writing to a close colleague/coworker.
Choose the best greeting and sign off.

x
(A) Dear Kylie - Yours sincerely Yours sincerely and yours

x
(B) Hello Kylie - Yours faithfully
faithfully are usually for
letters.

(C) Hi Kylie - Regards

x
(D) Dear Ms. Kylie - Regards x
Dear + first name and
Kind/Best regards for a more formal email.
(Dear + title + first name is always wrong.)
2.You are writing to Sandra Jenkins who you do
not know well.

The best greeting is:

more letter style

(A) Dear Ms Jenkins x

(B) Hey Sandy x too informal

Dear + first name is usually the

(C) Dear Sandra appropriate greeting for formal

x
(D) Dear Ms. Sandra
emails.
 3.You are writing to inform a colleague about a
meeting.

The best subject line is:

too long
(A) monthly sales meeting is on tomorrow at 9.30 x
(B) meeting x too general

(C) sales meeting arrangements

(D) - (no subject) x impolite
 4.You are writing to a member of your team on
a Monday to request she send you a report.
The best opening is:

(A) How was the weekend? no small talk

(B) I want the report right now. x rude

(C) I’m writing to see if you have completed the report. x

(D) My weekend was fantastic. My daughter had a
wonderful birthday party with clowns and balloons,
x
and she got at least twenty presents. too much small talk
 5. Which small talk phrase is correct?

We don’t use the word

(A) How are you turning?x ‘turning’ here.

(B) How are you going?

x
(C) I wish you are well. I hope you are well.

(D) How did the conference went? x

Past simple question - How did the the conference go?
 6. Which topic phrase is correct?

(A) I am writing in regard to your complaint.

x
(B) I’m writing regarding to your complaint. regarding sth

(C) I’m writing concernxyour complaint.

no ‘to’

x regarding your complaint.

(D) I write concerning

I am writing - present continuous

 7. Which purpose phrase is correct?

to to
inform
inform
youyou
about
about
sthsth
(something)

x
(A) I am writing inform you about our brand new product.

product.
x
(B) I’m writing informing you about our brand new
to tell you about sth

x
(C) I’m writing to tell you our brand new product.
(D) I’m writing to let you know about our brand new
product.
 8. Which request is correct?

be

x
(A) I would grateful if you could fill in the attached form.
(B) Could you please fill in the attached form?
x
(C) I would appreciate it you could fill in the attached
form. if - I would appreciate it if you could + V

(D) Would you mind toxfill in the attached form?

mind filling in
mind V+ing
 9. Which request is best for a simple request for
information?

a little too polite

(A) Would it be at all possible for you to send me a

product brochure? x impolite

(B) Send me your product catalogue please. x

(C) Could you please send me your product catalogue?
(D) Send me your catalogue ASAP! x
very rude
10. Which phrase for referring to attachments is
NOT correct?

x
(A) The July report is attach. is attached

(B) Attached you’ll find the July report.

(C) Please find the July report attached. These
Theseare
areALL
ALL
correct
correct
(D) I’ve attached the July report.
 11. Email Acronyms 1

FYI =
For your information,...
FYI, I’ve attached the sales report you wanted.
 12. Email Acronyms 2

BTW = By the way,...

...so that’s why the delivery was delayed.

By the way, did you speak to Caroline?
 13. Email Acronyms 3

TIA = Thanks in advance.

Hi Steve
Could you please send me your new product
brochure?
TIA
Jen
 14. Which closing ‘question’ phrase is correct?

any questions

me.
x
(A) If you have some questions, don’t hesitate to contact
any questions

x
(B) If you have any question, just ask. contact me

x
(C) Feel free to contact if you have any questions.
(D) If you have any questions, please don’t hesitate to
contact me.
 15. Which closing ‘future contact’ phrase is
correct?

hearing from

(A) Look forward to hear you. x foward to

x
(B) Look for to hearing from you.
(C) I look forward to hearing from you.
x
(D) I looking forward to hearing from you.
I’m looking (less formal) or I look (more formal)
 Results
• 15 Your an email master!
• 12-14 Fantastic.
• 7-11 Not bad, but check carefully to see where you
made mistakes.
• <6 Keep studying email style and useful phrases.
 Review

Videos
How to Write a Formal Business Email in English

How to Write Informal Business Emails in English

The Grammar of Business Emails in English

Formal and Informal Business Request Emails in English

 www.mybusinessenglish.com

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