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Predicting Construction Labor Productivity Based On Implementation Levels of Human Resource Management Practices
Predicting Construction Labor Productivity Based On Implementation Levels of Human Resource Management Practices
Predicting Construction Labor Productivity Based On Implementation Levels of Human Resource Management Practices
Abstract: The prediction of the odds of achieving higher or lower productivity as compared to some baseline productivity is one of the
important steps to consider while analyzing labor productivity in construction projects. The objective of this research is to build a logistic
regression model that can be used to estimate the productivity of building projects based on the levels of planning or implementation of human
resource management practices. Quantitative data were collected from 39 contractors who worked on multistory building projects completed
between 2011 and 2016. Correlation analysis was carried out and the associations between productivity, human resource management (HRM)
practices, company profiles, and project characteristics were investigated. Logistic regression analysis was conducted to develop the
probability-based labor productivity prediction model. Project delay is found to be negatively correlated with HRM practices, whereas com-
pany size is positively associated with HRM practices. A scoring tool to measure the levels of HRM practice implementation on building
projects was developed. On that basis, a logistic regression model of HRM practices and productivity was built. This study contributes to the
body of knowledge by proposing a tool that can be used to assess the odds of having high productivity based on the implementation levels of
HRM practices on a certain building project. DOI: 10.1061/(ASCE)CO.1943-7862.0001775. © 2019 American Society of Civil Engineers.
Author keywords: Construction labor productivity; Building project; Human resource management practices.
ing project in Australian dollars (AUD), and the input is the time
spent in completing the project. The PF is the ratio of actual pro- Career Development Plan and Social Activities
ductivity to planned productivity (Nasir et al. 2015). HRM practices such as social activities and career development
plans can play a significant role in motivating and building team
Literature Review spirit among construction workers. According to Hewage et al.
(2011), construction productivity may not be improved by only
Review of the relevant literature shows that financial incentive pro- working hard and fast. The authors suggested that the social skills
grams, nonfinancial incentive programs, career development plans, of workers should also be developed. Further, Kazaz and Ulubeyli
social activities, employee training, crew composition, stability of (2007) stated that social activity is one of the sociopsychological
organizational structure, clear delegation of responsibilities, exit in- factors that affect labor productivity. Promotion opportunities
terviews, and skill assessment are some of the HRM practices that also have been found to be the most important motivating factor
could enhance productivity in construction projects. These practi- enhancing labor productivity as perceived by Iranian CEOs
ces are briefly elaborated in subsequent subsections. (Ghoddousi et al. 2015). Similarly, Doloi (2007) suggested that
the prospect of promotion and social status are some of the impor-
Financial and Nonfinancial Incentive Programs tant human resource–related project attributes influencing labor
productivity.
Previous studies confirmed that there is a positive correlation be- Additionaly, Kim et al. (2015) identified social factors influ-
tween reward system and employee performance and satisfaction. encing productivity that include social security insurance, par-
Ling et al. (2018) found that the provision of transport and mobile ticipation in decision making, company policy, social recognition,
phone allowances led to the satisfaction of project managers. Sim- social life opportunities, job autonomy, self-development oppor-
ilarly, Lim and Ling (2012) revealed that contractors’ professionals tunities, social status, cultural differences, and job discretion. Ac-
who were given transport, meal, and mobile phone allowances, cordingly, a well-organized human resource development program
dental benefits, and overtime pay had higher job satisfaction. is an important strategy for the success of firms since human
According to Kazaz and Ulubeyli (2007), factors that increase capital plays a significant role in construction projects (Tabassi
employee motivation include incentive remuneration, equal pay-
et al. 2012).
ment for workers performing similar tasks, and the adequacy of
payments.
On the other hand, Durdyev and Mbachu (2018) concluded Employee Training
that lack of financial incentives is one of the factors that influence
labor productivity in residential projects in Cambodia. Ohueri et al. Providing appropriate training for employees can help to enhance
(2018) mentioned that financial incentives are one of the most their skills, which will subsequently increase their performance. A
significant motivation strategies that can positively influence con- study conducted by Wang et al. (2010) showed that training for
struction workers’ productivity. Similarly, Ghodrati et al. (2018) craftsmen increased labor productivity by 5%, reduced turnover
revealed that management strategies, such as communication and by 10%, and decreased absenteeism by 2.5%. Allmon et al. (2000)
incentive programs, have a strong positive relationship with labor suggested that training employees to be multiskilled has the poten-
productivity. Furthermore, Phua (2012) compared HRM practices tial to increase labor productivity in construction. Importantly,
in Australian and Hong Kong construction firms and found that activity-oriented training is found to be one of the practices that
Australian construction workers preferred individual-based remu- can drive labor productivity in construction projects (Rojas and
neration compared to Hong Kong workers. Albattah et al. (2016) Aramvareekul 2003). Further, Rojas and Aramvareekul (2003) rec-
confirmed that extrinsic rewards, such as wages, family-friendly ommended that construction workers attend site-specific training or
benefits, and job security, were among the top preferences for induction before commencing any activity on a site.
US construction workers during the period 2008–2014. Nonethe- Similarly, Jergeas (2009) proposed that investment for training
less, dissimilar pay scales for workers performing comparable jobs apprentices and site supervisors is important for enhancing the pro-
on the same project can negatively influence their productivity. ductivity performance of construction projects. This study is also
According to Chih et al. (2016), workers who perceived organiza- supported by the recommendation made by Srour et al. (2017) that
tional injustice, such as unequal payments, can experience psycho- investing in the workforce through training could help to increase
logical strain, which can lead to a reduced commitment to the employee retention and reduce absenteeism. Therefore, training is
organization. an essential practice as it reduces construction errors or reworks and
The availability of nonfinancial incentives for construction helps construction workers to perform their tasks to the required
workers is also one of the essential HRM practices that can enhance quality standard.
building projects (this study) were prepared based on the existing left top boundary, while an AUC of 0.5 and less implies less ac-
tools for engineering projects (CII 2013a). After analyzing the data curacy, and 1 indicates perfect accuracy.
and determining the weights of the levels of implementations of the To check the reliability of the logistic regression model, a boot-
practices, the unweighted scoring tools was converted to the strapping method using 1,000 samples was used. The reason for
weighted scoring tool (refer Table 3 in “Findings and Discussion” choosing 1,000 or more samples in the simulation process is that
section). the method provides more accurate output in bootstrapping
To determine the weights, data regarding the relative importance (Willems and Van Aelst 2005). Finally, sigmoid graphs were drawn
of each practice was collected on a scale of 1–5. The relative im- by computing the probabilities of exceeding the baseline PF using
portance index (RII) of the practices was then computed using the the validated model’s equation.
following equation (El-Gohary and Aziz 2013)
5ðn5 Þ þ 4ðn4 Þ þ 3ðn3 Þ þ 2ðn2 Þ þ n1 Findings and Discussion
RII ¼ ð2Þ
5ðn5 þ n4 þ n3 þ n2 þ n1 Þ
In this section, the findings of the correlation analyses of produc-
where n1 , n2 , n3 , n4 , and n5 represent the number of respondents tivity and HRM practices, the weights of the HRM practices, and
who rated the importance of each HRM practice for improving pro- the logistic regression analysis are presented and discussed.
ductivity as not important, slightly important, somewhat important,
very important, and extremely important, respectively.
Relationships among HRM Practices, Labor
Before running the logistic regression analysis for developing a
Productivity, and Project Characteristics and Company
model, the suitability of the data was checked by computing the
Profiles
number of events per variable (EPV). The rule of thumb for the
sample size for logistic regression analysis states that EPV should As shown in Table 1, productivity and HRM practices are posi-
be greater than 10 (Peduzzi et al. 1996). In this research, the number tively associated (rs ¼ 0.36, p ¼ 0.02 < 0.05), and the relationship
of positive events refers to the number of projects having produc- is statistically significant, which indicates that increasing the levels
tivity factors exceeding the baseline PF; the predictor is the HRM of implementation of HRM practices can improve labor productiv-
practices (one variable); an EPVof 10 is used to develop the logistic ity on building projects. Among the 11 HRM practices, the stability
regression models. The suitability of the survey data was checked of organizational structure has the highest correlation coefficient
using an EPV test, and acceptable results were found. That is, all (rs ¼ 0.47, p ¼ 0.003 < 0.05). This finding shows that project
EPV values are greater than 10 (see Tables 4 and 5 in the “Findings managers who maintain the stability of their organizational struc-
and Discussion” section for the EPV values). Thus, the sample size tures can achieve a higher level of labor productivity than project
is adequate to enable a valid conclusion. managers who do not have a stable project environment. On the
Further, the three measurements of central tendency (mean, basis of the results shown in Table 1, it can also be confirmed that
mode, and median) of the projects’ productivity factors and Z-score all of the HRM practices are interrelated.
for the skewness of the productivity factors’ data (skewness/ The results of the correlation analysis for project delay, project
standard error) were computed, and the baseline PF was fixed (Lurd cost, and HRM practices are presented in Table 2. As shown,
and Lurd 2013; Kim 2013). To determine the baseline PFs that project delay is negatively correlated with HRM practices (rs ¼
satisfy the requirements of logistic regression models, the EPVs −0.30, p ¼ 0.06), which implies that the increment in the imple-
were calculated using various PF values: (1) mean PF, (2) mean mentation levels of HRM practices can reduce delays in building
PF þ 5% × mean PF, (3) mean PF − 5% × mean PF, (4) mean construction projects. On the other hand, project costs and HRM
PF þ 10% × mean PF, and (5) mean PF − 10% × mean PF. After practices are positively associated (rs ¼ 0.51, p ¼ 0.001), which
fixing the cut-off (baseline) productivity factors, the data sets were indicates that projects having a larger scope could also have higher
divided into model building and validation. Random numbers using levels of implementation of HRM practices, and among the 11
Microsoft Excel was assigned to each data point so that the data practices, “stability of organizational structure” has the highest
could be randomly distributed. Based on the random numbers, the correlation coefficient (rs ¼ 0.42, p ¼ 0.01).
data were sorted in ascending order before being split into two. In contrast, the annual turnover of construction companies is
In regression analysis, random sample splitting and K-fold found to be very weakly correlated with HRM practices (rs ¼
cross-validation techniques are applied to divide the data into 0.10, p ¼ 0.65). This indicates that construction companies might
model building and validation data sets (Steyerberg et al. 2001). not change their HRM practices based on the number of projects
In this research, threefold and fourfold cross-validation techniques they carry out. Also, company experience is moderately associated
were used because they produce less bias as compared to the with HRM practices (rs ¼ 0.32, p ¼ 0.05). Similarly, the relation-
sample splitting method (Abou-Assaleh et al. 2014). Alternative ship between company size and HRM practices is significant and
has moderate strength (rs ¼ 0.32, p ¼ 0.045). This implies that LevelðN þ 1Þ ¼ Level N þ RII=5 ð3Þ
larger companies, which have many employees to manage, imple-
ment higher levels of HRM practices and smaller companies adopt where N ranges from 0 to 4; Level 0 = 0; and RII denotes the weight
lower levels. Among the 11 HRM practices, the stability of organi- of a practice.
zational structure has a stronger association with company size
(rs ¼ 0.38, p ¼ 0.02).
Logistic Regression Model of HRM Practices and
Productivity
Weights of HRM Practices
The results of the logistic regression analyses using threefold and
The weights of HRM practices are presented as follows: clear fourfold cross-validation techniques are presented in Tables 4 and 5,
delegation of responsibility = 0.836, stability of organizational respectively. Among the 15 models in the threefold cross validation,
structure = 0.815, crew composition = 0.769, retention plan for 5 are chosen based on their predictive accuracy and statistical sig-
experienced personnel = 0.764, skill assessment and evaluation = nificance for further analysis.
0.738, career development plan = 0.708, financial incentive The model with the highest predictive accuracy (T) is obtained
programs = 0.672, social activities = 0.672, nonfinancial incentive by analyzing the data sets named 21 and 31 (Table 4) and using a
programs = 0.651, and exit interviews = 0.574. The weight of each cut-off PF value of 0.85. The second model (U) is developed using
practice is then proportionally distributed among the five levels of the same data sets as that of Model T but using PF ¼ 0.90 as the
implementations using Eq. (3) (Gurmu 2018), and the weighted cut-off value. The third (V), fourth (W), and fifth (X) models are
scoring tools indicated in Table 3 are prepared. For instance, for built using data sets similar to that of Model T but using cut-off PF
the practice crew composition, RII ¼ 0.769, Level 0 ¼ 0; N ¼ 0, values of 0.95, 1.00, and 1.05, respectively (Table 4). While run-
Level 1 ¼ 0 þ 0.769=5 ¼ 0.154; N ¼ 1, Level 2 ¼ Level 1 þ ning the logistic regression analyses, projects having PFs greater
0.154 ¼ 0.308; N ¼ 2, Level 3 ¼ Level 2 þ 0.154 ¼ 0.461; N ¼ 3, than or equal to the cut-off PF were assigned a binary number
Level 4 ¼ Level 3 þ 0.154 ¼ 0.615; N ¼ 4, and Level 5 ¼ of 1, and projects having PFs of less than the cut-off PF value were
Level 4 þ 0.154 ¼ 0.769 assigned a binary number of 0.
NFIP Coefficient (rs ) 0.056 0.534** 0.371* 0.320* 0.134 0.338* 1.000 — — — — — —
Significance 0.736 0.000 0.020 0.047 0.414 0.035 — — — — — — —
FIP Coefficient (rs ) 0.243 0.710** 0.506** 0.525** 0.307 0.566** 0.573** 1.000 — — — — —
Significance 0.135 0.000 0.001 0.001 0.057 0.000 0.000 — — — — — —
SoA Coefficient (rs ) 0.367* 0.558** 0.290 0.276 0.167 0.528** 0.486** 0.493** 1.000 — — — —
Significance 0.022 0.000 0.073 0.089 0.310 0.001 0.002 0.001 — — — — —
SOS Coefficient (rs ) 0.466** 0.679** 0.314 0.352* 0.420** 0.275 0.140 0.263 0.369* 1.000 — — —
Significance 0.003 0.000 0.051 0.028 0.008 0.090 0.394 0.106 0.021 — — — —
CDR Coefficient (rs ) 0.277 0.584** 0.459** 0.347* 0.214 0.334* 0.018 0.174 0.048 0.491** 1.000 — —
Significance 0.087 0.000 0.003 0.031 0.190 0.038 0.912 0.290 0.770 0.001 — — —
RPEP Coefficient (rs ) 0.199 0.612** 0.246 0.136 0.242 0.323* 0.208 0.308 0.334* 0.569** 0.424** 1.000 —
Significance 0.224 0.000 0.131 0.410 0.138 0.045 0.205 0.056 0.038 0.000 0.007 — —
EI Coefficient (rs ) 0.260 0.672** 0.332* 0.145 0.301 0.522** 0.384* 0.376* 0.430** 0.476** 0.431** 0.452** 1.000
Significance 0.110 0.000 0.039 0.380 0.063 0.001 0.016 0.018 0.006 0.002 0.006 0.004 —
Note: PF = productivity factor; HRM = human resource management practices; CC = crew composition; SA = skill assessment and evaluation; ET = employee
training; CD = career development; NFIP = nonfinancial incentive programs; FIP = financial incentive programs; SoA = social activity; SOS = stability of
organizational structure; CDR = clear delegation of responsibility; RPEP = retention plan for experienced personnel; and EI = exit interview. Correlation is
significant at * p > 0.05, Correlation is significant at ** p > 0.01.
Table 2. Spearman correlation coefficients for project delay, project cost, and HRM practices
Variable Parameter HRM CC SA ET CD NFIP FIP SoA SOS CDR RPEP EI
Project delay Coefficient −0.30 −0.08 −0.10 −0.21 −0.14 −0.08 −0.18 −0.41* −0.47** −0.20 −0.20 −0.26
Significance 0.06 0.62 0.54 0.21 0.40 0.64 0.27 0.01 0.00 0.21 0.23 0.11
Project cost Coefficient 0.50** 0.29 0.41* 0.19 0.31 0.35* 0.38* 0.40* 0.42** 0.24 0.23 0.41**
Significance 0.00 0.07 0.01 0.25 0.05 0.03 0.02 0.01 0.01 0.15 0.16 0.01
Annual turnover Coefficient 0.10 −0.06 0.10 −0.14 0.33 0.02 −0.12 0.02 0.26 0.35 −0.38 0.39
Significance 0.65 0.79 0.65 0.51 0.11 0.92 0.56 0.93 0.20 0.09 0.06 0.05
Company experience Coefficient 0.32 0.14 0.28 −0.02 0.09 0.32* 0.26 0.05 0.27 0.18 0.27 0.24
Significance 0.05 0.40 0.09 0.90 0.60 0.05 0.11 0.77 0.10 0.28 0.10 0.15
Company size Coefficient 0.32* 0.04 0.18 0.01 0.23 0.28 0.28 0.20 0.38* 0.28 0.29 0.25
Significance 0.05 0.83 0.28 0.98 0.17 0.08 0.09 0.23 0.02 0.08 0.08 0.12
Note: HRM = human resource management practices; CC = crew composition; SA = skill assessment and evaluation; ET = employee training; CD = career
development; NFIP = nonfinancial incentive programs; FIP = financial incentive program; SoA = social activity; SOS = stability of organizational structure;
CDR = clear delegation of responsibility; RPEP = retention plan for experienced personnel; and EI = exit interviews; Correlation is significant at * p > 0.05;
Correlation is significant at ** p > 0.01.
The 20 models analyzed using fourfold cross validation are selected as the best models. Model Y has an insignificant constant
shown in Table 5. Among them, the one that is statistically signifi- and AUC.
cant and has better predictive capability (72.4%), Model Y, is Model U has good predictive capability (80.8%); its coeffi-
chosen for further analysis. cient of independent variable (β) is statistically significant (p ¼
Finally, six models (T, U, V, W, X, and Y) are compared to select 0.02 < 0.05), its AUC is greater than 0.5, and its p-values for both
the best HRM practices and productivity model (Table 6). To the variable and constant are statistically significant. Therefore,
choose the most appropriate model among the six, the ROC is Model U is selected as the best model. The cut-off PF of 0.90
drawn, and the AUC for each model is computed using SPSS-24. and Data Sets 21 and 31 were used in logistic regression analysis,
On the basis of the results indicated in Table 6, Model T has the and Data Set 11 was retained for validation purposes. The results of
highest predictive capability (84.6%) and AUC (0.96), but its the logistic regression analysis of the selected model (Model U) are
constant is insignificant (p ¼ 0.18 > 0.05). Thus, Model T cannot provided in Fig. 2.
be the best model. Models V, W, and X have low prediction accu- As shown in Fig. 2, in the Classification Table of Block 0
racies compared to Model U (Table 6); as a result, they were not (scenario without variable), the true negative percentage is 0%,
Table 4. Alternative HRM practices and productivity models using the true positive percentage is 100%, and overall model accuracy is
threefold cross-validation technique 69.2%. The variable in the equation is insignificant (p ¼ 0.06 >
Baseline 0.05), and the variable not in the equation is significant (p ¼
productivity factor Selection criterion Trial 1a Trial 2b Trial 3c 0.02 < 0.05). The variable not in the equation in Block 0 refers
Cut-off PF1 ¼ 0.85 Predictive accuracy 84.6T 80.8 76.9
to the independent variable or HRM practices. Thus, the model that
Significance of β 0.04 0.25 0.89 incorporates the independent variable or the model in Block 1 is
EPV 31 31 31 more significant than the model in Block 0.
Cut-off PF2 ¼ 0.90 Predictive accuracy 80.8U 65.4 65.4 In Block 1 (scenario with variables), the chi-squared (11.2) of
Significance of β 0.02 0.55 0.87 the omnibus test is statistically significant at a 5% level of signifi-
EPV 26 26 26 cance (p ¼ 0.001 < 0.05), which shows that the model in Block 1
Cut-off PF3 ¼ 0.95 Predictive accuracy 76.9V 61.5 53.8 is better than the null model (model in Block 0). The p-value of
Significance of β 0.02 0.23 0.67 the chi-squared (3.28) of Hosmer and Lemeshow test of goodness
EPV 23 23 23 is greater than the rejection percentage of the null hypothesis
Cut-off PF4 ¼ 1.00 Predictive accuracy 73.1W 61.5 61.5
(p ¼ 0.86 > 0.05). Consequently, the null hypothesis, which states
Significance of β 0.03 0.12 0.24
EPV 21 21 21
that HRM practices and the productivity model are good in fitting
Cut-off PF5 ¼ 1.05 Predictive accuracy 73.1X 76.9 76.9 the data, is accepted.
Significance of β 0.04 0.25 0.17 Lastly, using the coefficients presented in Fig. 2, the equation
EPV 12 12 12 for the logistic regression model of productivity and HRM practices
is constructed as follows:
Note: β = parameter estimate; superscripts T, U, V, W, and X represent the
best model in threefold cross validation.
Pi
a
Validation data set (1–13 data points), model building data set (14–26 data logðOddsÞ ¼ logitðPi Þ ¼ Ln ¼ 1.5HRMTSi -5.68
points), and model building data set (27–39 data points). 1-Pi
b
Model building data set (1–13 data points), validation data set (14–26 data
points), and model building data set (27–39 data points). where Pi = probability of exceeding PF ¼ 0.90 for ith project; and
c
Model building data set (1–13 data points), model building data set (14–26 HRMTSi = HRM practices total score for ith project. The preced-
data points), and validation data set (27–39 data points). ing equation can be simplified as indicated in Eq. (4)
Table 6. Comparison of selected logistic regression models of HRM practices and productivity
Model’s Overall Model Significance of Significance Constant Significance Model’s data Validation
code accuracy (%) AUC model’s AUC Variable’s β of β (β o ) of β o Cut-off PF set code data set
T 84.6 0.96 0.001 0.99 0.04 −2.657 0.18 0.85 21 þ 31 11(3-fold)
U 80.8 0.90 0.001 1.50 0.02 −5.677 0.04 0.90 21 þ 31 11(3-fold)
V 76.9 0.84 0.002 1.34 0.02 −5.616 0.03 0.95 21 þ 31 11(3-fold)
W 73.1 0.83 0.003 0.92 0.03 −5.060 0.03 1.00 21 þ 31 11(3-fold)
X 73.1 0.83 0.013 1.12 0.04 −4.745 0.04 1.05 21 þ 31 11(3-fold)
Y 72.4 0.66 0.180 0.95 0.03 −3.611 0.07 0.90 24 þ 34 þ 44 14(4-fold)
e1.5HRMTSi -5.68 of HRM practices (HRMTS). The HRMTS is computed using the
Pi ¼ ð4Þ weighted scoring tools (Table 3).
1 þ e1.5HRMTSi -5.68
The reliability test (bootstrapping) results for the HRM practices Practical Application of Logistic Regression Model of
and productivity model is also presented in Fig. 2. The coefficient HRM Practices and Productivity
(1.50) and the constant (−5.68) obtained after bootstrapping
using 1,000 samples were found to be similar to the model’s co- The weighted scoring tools of HRM practices (Table 3) and the
efficient (1.50) and constant (−5.68). Moreover, the bootstrapped logistic regression model [Eq. (4)] can assist a contractor’s project
coefficient and constant were found to be statistically significant manager to plan appropriate HRM practices that can be imple-
(p ¼ 0.01 < 0.05). This confirms that the model in Block 1 is mented on a certain building construction project. The project
reliable. manager can make the necessary decisions to improve project
To validate the logistic regression model, the probability of productivity after assessing the risk of low productivity using the
exceeding PF ¼ 0.90 for the validation data Set 11 (Table 4) scoring tool and the model.
was predicted using the model’s equation [Eq. (4)]; the ROC curve The application of the scoring tool and the logistic regression
was drawn as shown in Fig. 3 and interpreted with respect to the model is illustrated as follow. Suppose a project manager plans
reference line; and the AUC was computed. For a logistic regres- to implement Level 2 for all 11 HRM practices, as shown in Table 7.
sion to be valid, the value of AUC should be greater than 0.5, and Based on the project manager’s plan, the total score of human
the graph should be above the diagonal line (Hanley and McNeil resource management practices (HRMTS) is computed to be 3.18
1982). Accordingly, the ROC curve is greater than the reference (Table 7).
line, indicating that the model is good at prediction. Further, the Alternatively, the project manager can use the following equa-
AUC is calculated to be 0.67, which is higher than the minimum tion to compute the total score of the HRM practices:
acceptable value of 0.5. Thus, the model is valid.
Using Eq. (4), the probabilities of exceeding PF ¼ 0.90 were HRMTS ¼ CCS þ SAS þ ETS þ CDS þ NFIPS þ FIPS
computed and the sigmoid graph indicated in Fig. 4 was plotted
so that users can see the probability that corresponds to a total score þ SOAS þ SOSS þ CDRS þ RPEPS þ EIS ð5Þ
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