Professional Documents
Culture Documents
Airbnb
Airbnb
Student’s Name:
Institution:
Date:
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Introduction
This case study illustrates how hotels will deal with the social economy. It begins with
the worries of Chelsea, the upcoming hotel manager, who is concerned about her occupation, and
the room rate Airbnb is taking market share from her. Therefore, she is seeking to get more
information to pursue. Firstly, it looks at sharing the economy and what people like about it; and
then it seeks to find out what other hotels across the globe are placing to cope with this new
phenomenon. The other part of the conflict goes back to Chelsea and its choices for the future.
However, concerning cannibalization, Chelsea stated that users might be more prone to favor
Airbnb in certain countries where demand is more seasonal, the cost of accommodation and
Role 1: Choreographer
Simple components choreographers typically deal with. This suggests the potential of
sense of cultivating new skills in the day-to-day roles of workers in the organization. Today, this
performance (Altinay & Taheri, 2019). and may no longer depend on very few people employed
through fields, roles, and organizational levels (Yao et al., 2019). This means that creativity has
become a central skill that needs to be spread through organizations. As such, Chelsea should use
Role 2: Curator
Numerous people claim that leadership is a form of art and, as such, they are correct to
some point. However, there is an art definition that is especially relevant to managers, and it is
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all about being an artist and allowing you to develop as a team. That said, Chelsea should aspire
to be a curator rather than an artist. Chelsea would continue, in this regard, to model practices
that strengthen and construct cultural unity in appreciation of the business culture and spectrum
of influence within it (Mody, Lu & Hanks, 2020). Consequently, the nature of the workforce will
remember what it emphasizes, what it rewards, what it gives priority attention to, what it refuses.
It will evaluate what it protects and promotes. It is going to try to see whether she is struggling
for what she feels is necessary or tempted to negotiate. As a result, all these interactions will be
used by the community to form views about how to act in a better way. Chelsea's leadership can
also be more conveniently and instinctively integrated into the act of redress in terms of
promoting naivety. The hosts of Airbnb are encouraged to respond within an hour of every
contact. Consequently, even though the hotel where Chelsea operates does not have the staff to
provide this sort of customer service, the immediate emphasis must be on prioritizing immediacy
to react to Airbnb's rivalry. For example, any pause or delay in transactions may deter potential
consumers, integrity, fearlessness, and curiosity than any other business code.
Exposure becomes even more difficult without a centralized booking platform. Hotel
management software, though, varies from free and free-of-charge solutions to all-out programs
that take power over the whole operation (Mody, Lu & Hanks, 2020). Features provide third-
party access, payment processing networks, guest communication services, and more. The right
to publish the list of a hotel on hundreds of the most important websites is without question the
key one. While its priority should be direct reservations, disclosure remains the mystery.
Consequently, even though the hotel where Chelsea operates does not have the staff to provide
this sort of customer service, the immediate emphasis must be on prioritizing immediacy to react
to Airbnb's rivalry. For example, any pause or delay in transactions may deter potential
consumers.
Conclusion
to comply with this, Chelsea should raise accessibility to the right hospitality software and offer
preference to urgency.
References
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Altinay, L., & Taheri, B. (2019). Emerging themes and theories in the sharing economy: a
Management.
Mody, M. A., Lu, L., & Hanks, L. (2020). “It’s not worth the effort”! Examining service
Hospitality Management.
Yao, B., Qiu, R. T., Fan, D. X., Liu, A., & Buhalis, D. (2019). Standing out from the crowd–an
Hospitality Management.