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OCOM Module 2 - Models of Communication
OCOM Module 2 - Models of Communication
In the linear model, the sender sends the message through a channel such as email, a
distributed video, or an old-school printed memo.
NOTE: In some references, the final step in the Shannon Weaver model is ‘feedback’.
Actually, the ‘feedback’ step was NOT originally proposed by Shannon and Weaver in
1948. Norbert Weiner came up with the feedback step in response to criticism of the
linear nature of the approach. (‘Linear’ means that the messages are only going one
way).
Feedback occurs when the receiver of the message responds to the sender in order to
close the communication loop. They might respond to let the sender know they got the
message or to show the sender: