Retail Chain Integrated Security Solution V1.

See Far , Go Further

Contents

1 Requirement Analysis

2 System Architecture

3 Solution Introduction

4 Representative Cases
 Vertical Requirement - Current Situation
Traditional retail industry is facing unprecedented difficulties: the decline of offline
customer flow, the difficulty of customer transformation, the decline of profit, etc. with
the rapid development of Internet, accelerating reversed transmission with entity retail
enterprise started in the true sense of innovation, business model innovation of the
formats.

Loss Prevention E-commerce Challenge High Manpower Cost Customer Experience Business Operation
 Vertical Requirement - Market Analysis
The critical success factor for any system is in proving to senior executives (i.e. key decision makers) that a
physical security solution will provide a return on investment (ROI). This could be through:
• Protecting the value of stock
• Providing business intelligence
• Improving efficiency

The retail market has become data-driven in its analysis and choice of physical security equipment. For retailers,
the “prosecution” element of any system is the least likely to provide a measurable return on investment, yet the
most likely to change criminal’s behavior.
All aspects of the physical security solution are becoming more centralized, including the decision-making
process.
Contents

1 Requirement Analysis

2 System Architecture

3 Solution Introduction

4 Representative Cases
Solution Architecture - Key Stakeholders
Business intelligence reports
Marketing Manager and Central Management
Teams that may have a mutual interest in aspects
of the security system, for example in using
analytics for business intelligence

Chief HR Manager
Employees access and attendance

How to improve sales revenue?

IT Manager Branches Networking and Central

Increasingly important stakeholder in relation to Management
security, but manages all IT-related systems
System Construction and Maintenance
Loss Prevention Manager 24h based video surveillance
Each retailer can be structured uniquely, but
responsibility for the physical security solution with intelligent alarm to
typically lies with a loss prevention department provide loss prevention
manager.

Store Manager
Store managers consider security as only one part
of their overall role.
How to reduce loss?
 Solution Architecture - Business Architecture

Retail Solution

Security and Precision Employee Centralized

Loss Prevention Marketing Management Management

Loss Prevention
Stakeholders Manager
Marketing Manager HR Manager IT Manager
 Solution Architecture - System Architecture

Central Management
Network Cable

Other RS 485
Decoder Control Client HikCentral
Servers
Connection Cable

LAN

NVR Switch
POS NVR DeepinMind NVR
Alarm Panel

Queue People Access Facial Recognition

Cameras Thermal POS Sensors Facial Capture Cameras HeatMap Card Magnetic Button Terminal
Detection Counting Reader Lock Terminal
Security and Loss Prevention Precision Marketing Employee Management
Contents

1 Requirement Analysis

2 System Architecture

3 Solution Introduction

4 Representative Cases
Security and Loss Prevention - Business Architecture

Security and Loss Prevention

Video Warehouse fire POS text Intrusion VCA

EAS linkage
surveillance prevention overlay detection detection

Scenario Shopping Area Warehouse Cashier desk Exit Shopping Area

 Security and Loss Prevention - Background
Security technology in retail has three main
Source of Inventory Shrinkage(Average Proportion)
areas of focus against any given crime:
Shoplifting/external (including ORC) 36.5 before (prevention), during (policing) and
after (prosecution) the criminal act.
Employee theft/internal 30

Administrative and paperwork error 21.3

Vendor fraud or error 5.4

Unknown loss 6.8

0 5 10 15 20 25 30 35 40

 The average cost per shoplifting incident in 2017 is up

to $798.48.
 Dishonest employees account for an average of
$1,922.80 per act.

* Source : National Retail Security Survey 2017, University Of Florida

 Security and Loss Prevention - Shopping Area - Video Surveillance
One Store, One Camera

Hikvision Fisheye cameras provide a 360 degree dead-corner-free

surveillance. It is ideal for shopping areas to get a maximum
monitoring view a and image quality insurance.

x
 Security and Loss Prevention - Warehouse - Thermal Detection
Worried about the safety of the stored goods?
Warehouses and storage areas are often sought out by
thieves, and even by employees on occasion. Besides,
warehouse will likely have a higher sensitivity to fire safety.
Hikvision Thermal cameras with advanced algorithm. The fire
can be detected by temperature before it is too late.

Thermal Camera
Live View

VMS Platform

Alarm Notification
Fire detection Detection area
Event Detection alarm
 Security and Loss Prevention - Cashier Desk - POS Text Overlay
Reduce fraud, identify employee theft and solve dispute efficiently.
The video records with POS text overlaid provide more details of each transaction and it is easy for footage
searching. This technology can be easily applied for solving clients dispute problems and preventing inside jobs.
Now it supports video POS text overlay and platform keywords search.
Three ways to connect POS-NVR and RS-232 POS machine:
1. Connect by RS-232 directly;
2. Connect through IO server（MOXA）, it will turn 232 signals into network signals;
3. Connect by using IP address.

TCP/IP
PC Client iVMS RS232

LAN

2. IO Server to switch
RS232 to IP
IO Server
3.IP Connection
NVR/DVR

Fraud and Dispute at cash desk POS Text Overlay 1.POS NVR - RS232 Connection
 Security and Loss Prevention - Exit - EAS Linkage with IPC
No conclusive evidence to convict a shoplifter?
Retailers report that shoplifting has a significant effect on their bottom line, stating that about 6% of
all inventory disappears to shoplifters.
Electronic article surveillance (EAS) is an effective method of inventory protection. By integrating it
with Hikvision cameras, an image or video clip of the incident can be captured or recorded for
retails to use it as the conclusive evidence and lower the shrinkage.
Linkage Capture Picture or Event
Recording

Light-Fighter
Camera Video Clip

！
Alarm IO Input

VMS Platform
Capture

EAS
 Security and Loss Prevention - Shopping Area - Intrusion detection
Alarm panel is the useful device to protect the store by the application of various detectors in the store. The
linkage between video and intrusion can be configured to record the event pictures and video.

Monitoring Center

Video Wall Decoder Control Client HikCentral Other Servers

Network Cable

RVV2*1.5

Connection Cable

Switch MBUS Security Control Panel

Security Control Panel

Siren

Keypad Siren Keypad

MBUS output expander
MBUS input expander
MBUS Repeater

IP Camera Panic Magnetic Wireless

PIR Sensors
Button Contact Receiver

Video Surveillance Security Control Panel MBUS Security Control Panel

 Security and Loss Prevention - Shopping Area - Intrusion detection - Business Flow
For different customers, the business of the system is different. The mobile app is the key tool to help the local
engineers to check and acknowledge the real-time events.

HQ Security Engineers
Center:
Device Management
Parameters Configuration/Strategy Making
Arm/Disarm
Alarm Handle/Verification/Acknowledge
Remote Control
Etc.
LAN/VPN
Branch Security Manager
Keypad
Remote HikCentral App:
Receive Alarm

PIR Detector Panic Button Alarm Acknowledge

…
Branch Security Engineer
Break-glass Detector
Local:
Arm/Disarm
Emergency
Magnetic Contact
Retail, Branch, ATM, Store, Building… Remote Control
Security and Loss Prevention - Shopping Area - VCA Detection
Smart detection and provide the security at night

Real-time alarm notification is crucial for a quick response and loss

prevention when an event happened during off hours.
The Hikvison devices support real-time intelligent alarm to help you
make the store more safe. The most welcomed alarms are:
 Motion detection
 Line crossing
 Intrusion detection

Dark-Fighter Camera Video Clip

Alarm Push
VMS Platform
Notification
Event Detection

Detection area
Motion Detection Configuration
Precision Marketing - Business Architecture

Precision Marketing

People Heat Queue

Counting Map Detection

Scenario Entrance Shopping Area Cashier desk

Precision Marketing - Background
Risk is very hard to quantify, specifically in tracking any return on investment (ROI) in regards to protection of
people, such as in a terrorist event. Within retail, ROI with regards to the quantity and value of goods secured
by preventing theft equates to the success of any particular security system.

The critical success factors have been split into five categories:
•ROI - Stock saved from theft
•ROI - Additional benefits
•Total cost of ownership
•Operational efficiency and reliability
•Technology issues

Business intelligence (BI) is a broad category of applications and technologies for gathering, storing,
analyzing, and providing access to data to help enterprise users make better business decisions.
Store managers use BI to
Optimize Their Shelf Products
Improve Employee Performance
Forecast sale data, etc.
Precision Marketing - Customer Recognition - Device Deployment

Commodity Sale Area

Entrance

VIP Recognition
/High Frequency Recognition
Commodity Sale Area

DS-2CD7X26G0 iDS-96XXNXI
Precision Marketing - Customer Flow Analysis - People Counting
Customer Traffic Data Analysis
A precise customer flow is the key to evaluate sales performance, and moreover help you optimize
management strategy such as staff working schedule and promotion activity planning.
 Check the peak time of every day/week/Month
 Arrange the employees scientifically
 Judge the reasonability of store rent
 Check the result of the marketing activity Indoor Outdoor
People Counting - System Architecture
People Counting Camera
Control Client HikCentral Other Servers
RJ-45 Cable

SD Card

Switch

Door East Door South Door North

People Counting Camera

 Precision Marketing - Customer Flow Analysis - Heat map
Region heat
High customer traffic, low sales volume?
High

Recording dead/heavy traffic zones and tracking the

customer browsing experience as customer traffic
knowledge can help you gain insight on how to better
arrange product layout and shopping area presentation.
Hikvision Fisheye cameras are also heat mapping analyzer to
Low
tell store owner which area attracts the most.
 Precision Marketing - Customer Flow Analysis - Queue Analysis
Automatic queue monitoring and alarm

Improve Customer Experience

The queue for a long time in cashier desk checking will reduce the
customer experience.
Optimize Staff Schedule
Queuing situation represents the operational efficiency of the shops,
can be the evidence of business handling efficiency.

 People queue-up alarm

 Waiting time detection alarm
 Detailed reports
Precision Marketing - Customer Flow Analysis - Device Deployment

Queue Detection
Cashier Desk

The upper and lower

ports of each floor

Commodity Shelfs
Main Entrance & Exit

People Counting Heat Map

Commodity Sale Area

Precision Marketing - Customer Flow Analysis - Device Deployment
 Calculate the traffic of the entire mall.

Main entrance & Exit

 conduct traffic statistics for each store and

iDS-2CD6810F provide assistance for store rent calculation.
The door of each store

 Calculate the rate of climbing for each floor.

The upper and lower ports of each floor

 Real-time understanding of the display and

sales of goods.
DS-2CD63X5G0 Commodity Shelfs
 Real-time understanding of the length of
payment customer queues, timely
adjustment of the number of counters,
DS-2CD7126G0 reducing customers waiting time.
Cashier Desk
Precision Marketing - Data Fusion

Conversion Rate
Potential Shop Star Shop
 Few customers  Large number of customers
 High conversion rate  High conversion rate
 Short queuing time  Short queuing time
By comprehensive analysis of the data of  Evenly distributed customers  Evenly distributed customers
Strategy: Put on more Strategy: A successful shop that
people counting, heat mapping, queue advertisement of attract more needs to be replicated.
customers.
detection, together with the transaction data
Customer Flow
available from retailer’s ERP system, it helps
Failure Shop Potential Shop
managers to get an overall idea of the
 Few customers  Large number of customers
operation status of the shops so as to make wise  Low conversion rate  Low conversion rate
 Long queuing time  Long queuing time
decisions.  Unevenly distributed customers  Unevenly distributed customers
Strategy: An unsuccessful shop Strategy: Improve customer
that needs to be closed. experience to raise conversion
rate.

Efficient Store Inefficient Store

 Precision Marketing - Ecosystem
Entrance & Exit Parking Lot
WiFi System
Management Management

People Counting

Edge domain analyzes In the cloud center, all

data and then filter and the filtered data are
POS Integration Heat Map condense and forward it gathered, forming the
to the cloud for over-all central big data pool,
comprehensive generating business ideas
understanding. with global view to
enhance performance.

Edge Node Edge Domain Cloud Center

Precision Marketing – Ecosystem – Open Ability
Retail Enterprise Information System
ERP WMS 3rd Party
CRM
POS SCM System
 Enterprise customers have further
needs for CRM、ERP, or other
information systems. HikCentral can
provide capabilities for further
integration.
API/WEBSERVICE/HTTP
Enterprise

HikCentral

Queue
Detection  HikCentral can meet the basic
Video People Heat requirments of SMB customers
Counting Mapping such as People Counting、Heat
Mapping etc.

SMB
Employee Management - Overview

Employee Management

Access Control Attendance

Employee Management - Background
Protect the safety
of the store
Protect store’s environment
and assets from threats;
Keep staff safety;
Prevent illegal break-in;
Provide evidence for any
disputes.
Improve the efficiency
of personnel access and
attendance
Regulate personnel in and
out;
Enhance staff access
efficiency and attendance
management;
Improve customer
experience.
Provide the attendance
 Employee Management - Access Control & Attendance - System Architecture
The access control is adopted in retail to keep the inside rooms’ products or employees safe such as finance rom,
warehouse safe and only make the employees to enter and exit. Not only the traditional card ,PIN code, fingerprint,
but also face recognition is widely used.
Application scenario: 1) Give different access control authority to different employees; 2) Employee attendance

3rd party Attendance system

Control Room

Control Client Platform Other Servers

I want to get the Network Cable

attendance report about

RS 485
Connection Cable

all employees.

VPN

Access Controller
System Functions Type
 Access Control - Open Gate
 Attendance for Employees
Card Reader Magnetic Lock Button Access Terminal Access Terminal Face Recognition Face Recognition Terminal
Terminal
Branch 1 Branch 2 Branch 3 Branch 4
 Employee Management - Access Control & Attendance - Personnel & Authentication Management

Personnel Management Authentication Management Multiple Authentication

Access Assign
Level

+ Assign
Access
……
Group
Remove

Remove
Door + Permitted Access
Period = Access Level Level

HikCentral can support:
 Max. 10000 person(Face);
 Create person one by one or by
group import;
 Active Directory integration,
automatically synchronize the
information from AD domain system
,include name, profile, and email
address;
 Output all person’s list.
Two steps for authentication The authentication mode can
management of the personnel: support:
 Step 1: select a door and define its  Card;
permitted period to form an Access  Fingerprint；
Level;  Password;
 Step 2: adding person group into  Face;
the access level, becoming an  Any combination of the
access control group. authentication.
Employee Management - Access Control & Attendance - Attendance
In HQ, all the access card(face) swiping record will be uploaded and stored in database to
create the employee attendance reports. In the retail, the attendance record comes from the
access control devices and dedicated attendance devices based on the retail habit.
Control Room

Control Client Platform Other Servers

Network Cable

RS 485
Connection Cable

VPN

Access Controller

 Flexible attendance schedules with week or days

Card Reader Magnetic Lock Button Access Terminal Access Terminal Face Recognition Face Recognition Terminal
Terminal
Branch 1 Branch 2 Branch 3 Branch 4

cycle for easy management.

Access Controller  Both fixed-time and flexible-time schedule
template and automatic distinguish of lateness,
early off and absence to suit different requirements.
 Support holiday schedule.
 User-define attendance.
Card Reader Magnetic Lock Button Access Terminal Face Recognition Terminal
Employee Management - Access Control & Attendance - 3rd Party Integration (Customization)

After 3rd party system integration with Hikvision iVMS, the 3rd party system(HR system or salary system) can get all
the access control data and attendance data from Hikvision system to do the deep analysis to be as the
reference of KPI and salary . Then 3rd party system doesn’t need to integrate detailed hikvison devices.

3rd Party System(HR

system/Salary system)

System Integration to provide best data analysis

Hikvision Platform
Central Management - Overview

Central Management

Network Design Monitoring center

Storage Bandwidth Remote Store

Evidence Post-search Alarm Handling Maintenance
Design Design Inspection
Central Management - Background

Store Remote Store Inspection

Store
Store Centralized Business Data Analysis

Store
HQ
Overall System Maintenance
Store
Store

Global Alarm Handling

Store
 Central Management - Solution Architecture
RSM Center: Supports 1024 VSM with 100k channels maximum

HQ Monitoring Center HikCentral HikCentral

RSM server RSM Client

VPN/LAN

VSM Center 1 VSM Center 2

HikCentral HikCentral Hybrid San/NVR HikCentral HikCentral
Hybrid San/NVR
Regional Server Client Server Client

Surveillance Center
RAID RAID

VPN/LAN VPN/LAN

Branch 1 Branch 2 Branch A Branch B

 Central Management - Storage Design - Video Uploading and Central Backup
Requirement:
Control Room
Single storage location will be affected by theft, fire or other
Playback in HQ. Get the
Control Client Platform Central Storage
accidents in store. Video is the key data in the whole security
stream from central storage
system. So video backup is always considered by IT managers
directly to save bandwidth in retail when system planning.
Central storage:
 Local Storage: Main stream
 Center Storage (Backup): Sub stream of the main channel
Backup the most important channel from each
VPN
Main Stream store to center
Sub Stream Scheduled backup Scenario
 Daytime: The network is busy and bandwidth is limited, so video
Branch 1 Branch 2

records locally.
NVR NVR
 Nighttime: Network resources released for video central backup.

Local Storage
Central Storage

Schedule uploading time setting

Cameras Cameras
Uploading between: 21:00-06:00
 Other Flexible Storage Features:
1.Support auxiliary storage Video Central Backup
2.ANR. Support backup from SD to storage devices if IPC is offline.
3.CVR N+1 Remote store Central Headquarters
4.Support scheduled backup
Central Management - Network Design - Bandwidth Design - Streaming Strategy
 Application scenario:
HQ
1. In HQ, all clients get steam go through SMS to save
C/S the bandwidth；
iVMS C/S
2. In branches, the client can visit its own devices only
and get stream directly. The stream do not need to
SMS go through SMS again.
Client in HQ

Go through SMS
VPN

Client in store
Get stream directly
 System Features：
Devices C/S Devices C/S 1. Support to automatically Judge the network；
2. Support to configure the client to direct connection；
Store1（VLAN1） Store 2（VLAN 2） 3. Support to configure the client to go through the SMS.
 Central Management - Network Design - Bandwidth Design - Smooth Stream
Smooth Stream: A stream which can detect the network status and adjust the bitrate
automatically and dynamically to take full advantage of the network to adapt the low
bandwidth and unstable connectivity condition.

Scenario 1: IP Camera direct linkage to Scenario 2: NVR linkage to HikCentral

HikCentral

IP Camera HikCentral IP Camera NVR HikCentral

Best performance: Capable to live view from IP Camera Best performance: Capable to live view/play back from
one channel @4CIF 25FPS in the network status of 512Kbps, DVR/NVR one channel @4CIF 25FPS in the network status
200ms latency, 10% package loss. of 400Kbps, 50ms latency, 5%package loss.

Note:
1. Smooth stream cannot be used for storage.
2. SMS can copy and dispatch smooth stream but cannot transfer standard stream into smooth stream.
 Central Management - Network Design - Bandwidth Design - Transcoding & Frame Extracting Playback
Optimization for playback on low bandwidth but need playback scenarios.

1. Transcoding Playback
 Principle: IP Camera stores main stream in
Transcoding Playback the NVR. While playback, NVR transcodes
High Bitrate Low Bitrate it to be lower bitrate as user desired.
 Performance: User defined performance.
The bitrate can be decreased to extremely
NVR HikCentral low.

2. Frame Extracting Playback

 Principle: Ignore the rest and only playback by the I frames.
 Performance: In the sample video, the bandwidth is saved
from ~3000Kbps to ~200Kbps.
 Application Scenario: Low bandwidth environment and
customer requires to see the details of certain frames
clearly yet not demand good fluency.

Note: Only I series NVR supports this function.

 Central Management - Monitoring Center - Solution Architecture - Scenario1
Application Scenario:
For small scale projects without video wall, Monitors
it requires a fast establishment and cost
effective control room.
Web Mobile
Features: Client Client
HikCentral
 Cost effective without decoder or Service Control
Client
video wall controller
 Each Control Client supports Max.
4 auxiliary video screens with each
monitor Max. 64 channels display,
so totally Max. 256 channels.
NVR DVR
 For other modules in client, it is Legend Network Cable
Video Cable
also supported to be dragged to
Analog Cable
be as the independent auxiliary
screen.
IP Cameras Analog Cameras
 Central Management - Monitoring Center - Solution Architecture - Scenario2
Application Scenario:
Medium scale solution like a campus Legend Network Cable
with many buildings, which requires for Video Cable

big screen video demonstration. Analog Cable

Video Wall

Client Mobile Client

Decoder Keyboard HikCentral
Features:
 Video wall screens ≤ 16
 One decoder is enough to
control all the video wall

NVR DVR

IP Camera Analog Cameras

 Central Management - Monitoring Center - Solution Architecture - Scenario3
Application Scenario:
Large scale projects like national bank Legend Network Cable
Video Cable
central management, which requires big
Analog Cable
amount of channels displaying as well as Video Wall
large quantity of screens.
Controller

Features: Client Mobile Client

Decoders Keyboard HikCentral
 Video wall screens > 16
 One decoder is not enough
and need more decoders
and controller

NVR DVR

IP Camera Analog Cameras

Central Management - Monitoring Center - Remote Site Inspection
Benefits: Manager no need to go to
the shop on site for checking. Just remote
site inspection at any time.

Check warehouse Check warehouse Check shelves

 Central Management - Monitoring Center - Evidence Post-search - Thumbnail & Smooth Drag
HikCentral provides easy and flexible ways to enhance evidence search efficiency significantly, which is very useful for verticals like retail.

 Thumbnail for quick incident locating  Lock video to protect it from being overwritten
 Add tag at suspicious points  Download video to local storage for backup

Note: video lock function is based on files, so doesn’t support manual definition of lock period.

 Playback smooth drag for quick event retrieving.

Note：
1. Both NVR (Firmware 4.1.60 or above) and pStor supports this function. DVR and Hybrid SAN does not support this function.
2. Playback through SMS does not support this function.
 Central Management - Monitoring Center - Evidence Post-search - VCA Search

“After-the-fact” VCA Search *

of playback video available for
convenient analysis.

 Motion Analysis
 Line Crossing Detection
 Intrusion Detection

Supported Hardware:
NVR: V3.2.0 or above
DVR: V3.4.0 or above
IPC: V5.3.0 or above
Network Adaption and Optimization- Multiple Device Adding Methods
Different device communication methods according to the network condition.

Headquarters
Scenario 1: Fixed IP Network
 Solution: SDK + NAT port mapping on GW.
Scenario 2: Floating IP Network
Router NAT (Optional）
 Solution 1: Establish VPN from HQ to site and
Gateway
then apply same as fixed network.
 Solution 2: HikConnect + NAT port mapping
Internet
on GW.
 Solution 3: Apply DDNS service and add
devices by Domain Name.
Router
NAT  Solution 4: EHome solution
Gateway
Scenario 3: 3G/4G Network
 Solution 1: Establish VPN from HQ to site and
then apply same as fixed network.
Site  Solution 2: EHome solution.
Network Adaption and Optimization- Ehome Solution
Traditional Mode Ehome Mode
 VMS search for Devices, so every device
need a independent fixed IP.  Devices actively register to VMS, so do
 In most cases, it is applied to the LAN not need pubic network fixed IP.
because the public fixed IP is very expensive.
Fixed IP Fixed IP

HikCentral HikCentral

LAN WAN/4G/3G

NVR/ Door NVR/ Door

DVR Contro DVR Contro
ller ller

Fixed IP Fixed IP Floating IP Floating IP

Benefits: Easy to establish cross-regional central managing system. No need to purchase too many static IPs (only one static IP
for HikCentral service is enough) or DDNS service, which may cost much.

Note: 1.Supports only EHome v5.0 or above; 2.Supports only NVR, and the firmware should be v4.2.1 or above.
Central Management - Monitoring Center - Alarm Handling

Alarm Linkage and

Alarm Generation Alarm Handling Alarm Report
Demonstration
 Rich event/alarm resource  Event&Alarm linkage  Input description  Search the history
1. Trigger recording
 Restrict alarm handling time Alarm & Event
 Event Based Alarm 2. Create Tag
 Alarm acknowledge  Export the history
 Generic alarm (3rd party system 3. Capture picture
 Answer (emergency alarm) alarm
4. Link access point
integration) Unconfirmed alarms
5. Related Map


6. etc. statistics
 Alarm Demonstration  Unconfirmed alarms
1. Trigger pop-up windows keep staying in the
2. Display on video wall alarm center
3. Alarm Escalation
4. etc.
 Central Management - Monitoring Center - Alarm Demonstration
In control room, all the resource and alarm can be managed centrally. By the video wall, the key channels, the
important alarms and the E-map or health-monitoring module can be displayed in the screen to highlight it.
Display the important alarm on the video wall, will remind the security team in control room to check it immediately.
Video Wall

Smart Wall Client Video Display Alarm Linkage pop-up E-map Projection
 To live view and playback channels on  Alarm linkage view pops up onto the  To project local PC screen to the Smart
the big Smart Wall with a better view. Smart Wall. Wall. Typically used to show the E-Map.
 Central Management - Monitoring Center - Maintenance
How to get awareness of status to the devices in the network and take quick reaction ?

High
HDD Full
Memory
Camera offline Signal status HDD Full Video Tampering Server Notice Record Exceptions
exception

Step 1. Overall checking Step 2. Detailed Status/Error checking Step 3. Fix the problems

• Centralized display of health
• Quickly identify problems
• Network accessible?
• Power on?
• List of the abnormal items with • User name & password correct?
• HDD normal?
detailed information
• Recording schedule correct?
• Running too many applications?
• ……
Contents

1 Requirement Analysis

2 System Architecture

3 Solution Introduction

4 Representative Cases
 Representative Case
 Somerset Mall, South Africa

Somerset Mall has installed 130 Hikvision network cameras to

protect the safety of visitors and stores alike throughout the
complex, the third-largest shopping center in the province.

“We had also used Hikvision products in other projects and

found them to be robust and reliable, delivering very high
quality images whilst remaining cost-effective.”

Mario Groenewald, technical manager at SSC Infrasek, System

Integrator
 McDonald’s Branches, Malaysia

Hikvision provides IP solution which also integrated with POS

system, to protect 300 McDonald’s branches throughout
Malaysia, and even helps the stores improve their management
efficiency.

“The successful installation and implementation of the integrated

POS and CCTV surveillance system is a landmark for McDonald’s
Malaysia, it provides a safer shopping environment for both
customers and staff.”

Weison Chiang, Product Manager at AAC Distribution Sdn Bhd,

 Representative Case
 Mac's Convenience Stores, Canada

Hikvision provides security for the entire chain stores with iVMS
software to connect individual stores to corporate headquarters.

“The team at Hikvision are true professionals who exemplify the

term 'customer
service' and their product is top notch in this growing age of
technology.”

Sean Sportun, Mac’s Manager

 Al Fitaihi Jewelry Store, Saudi Arabia

Hikvision’s 75 ultra-discreet IP dome cameras were embedded into

the ceilings in the store, to protect its existing prestige décor as
protecting millions of dollars-worth of stock.

“This first collaboration has been a great success. A large factor in

this is the very high quality of the Hikvision products and it is fitting
that some of the Kingdom’s most valuable jewelry is being watched
over and protected by some of the world’s most advanced
technology.”

Mr. Mohan, the executive manager of Okaz International, Hikvision

distributor
Representative Case

 House of Amber, Denmark

Hikvision provides House of Amber’s unique facility a

solution that simultaneously upgraded, maintained, and
future-proofed an already-existing CCTV system.

“Additionally, PoE (Power over Ethernet) makes installing

the camera much easier, since we only need one outlet.
As well, the vari-focal lens is greatly important. Our
customers can vary between a high millimeter optical
zoom for close-ups, and a vari-focal lens for further away
images.”

Jens Ole Nielsen, Senior Consultant at Dynateam A/S,

System Integrator
Representative Case

CCTV Project for 7-11 Chain Stores in Thailand

 The 7-11 chain store is the most famous and one of the biggest store in thailand ,All Thailand

total have 12,000 shops , and every year need build new 1,000 shops and replaced 800

shops CCTV. now we already work with seven-evelen on video surveillance and AI field.

 In this project, HIKVISION products are mainly used to indoor and outdoor video surveillance,

warehouse, shopping area and cash counter monitoring. HIKVISION provides over 2800

channels camera and NVRs, as well as people counting cameras. This project hikvison

amount is more than 320,000 USD, and help building more 360 stores all over the Thailand.

 Customer Value: By real-time monitoring, it greatly improves security and management

efficiency. People counting camera also helps to provide potential business date for analysis.
Representative Case
J&T Express Chain Stores Project in Indonesia
 J&T Express is top three logistics company in Indonesia. J&T Express is

an express delivery company that applies technology development

as the basic system. Extensive network that owned by J&T Express

facilitates express services for customers throughout Indonesia.

 Hikvision provides the whole networking system include hardware and

software. They are 54 gateways, and 27 regional center, and 1 country

center. Total project cameras are around 13000 pcs. Hikvision system

also integrate the third party cameras nearly around 2000 stores.

 Customer Value: Hikvision covers all the hardware to get the real time

streaming, and instant alarm. Different manager can have different

authority to get the right video. This system can make sure of video

evidence for accidents.

Thank You