Our ref: Our ref: KONE/102020/SEB(VA)/W/GS/00623 KONE Elevator (M) Sdn Bhd

(Co. No. 87397-H)

Suite 3.02, 3rd Floor,
30th November 2020 Wisma Ali Bawal 2
11, Jalan Tandang,
GAAL AUTO PARTS SUPPLIES SDN BHD 46050 Petaling Jaya
NO.9, JALAN ARFAH 1 Selangor Darul Ehsan,
Malaysia
MEDAN NIAGA SERI KUCHING Tel: +603 7494 7500
51200 KUALA LUMPUR Fax: +603 7784 1263
www.kone.com
GST Reg. No.: 001707311104
Email: gaal.kw@gmail.com

Attention: Mr. Phang Kok Weng

Complaint Reference: Kc-06123043

Dear Sir,

KONE LIFT AT GAAL AUTO PARTS, SEGAMBUT

~ Shutdown of lift due to car top battery faulty

Based on your email reply dated 30th November, thank you for your confirmation and acceptance of our
action plans.

With this confirmation, we shall now close the complaint

Please feel free to contact us if you have any other concerns.

Yours faithfully

for KONE Elevator (M) Sdn Bhd

shan

GULSHANJIT SINGH @ SHAN

Service Manager

Kuala Lumpur Branch Penang Branch Johor Branch Sabah Branch

(main) Suite 11-01, Menara No. 65A, Jalan Sutera Lot N10, Block N, Ground &
Suite 3.02, 3rd Floor, IJM Land Tanjung 8/2 1st Floor,
Wisma Ali Bawal 2, No. 1, Lebuh Tunku Taman Sutera Utama Lorong Cyber Square, Cyber
11, Jalan Tandang, Kudin 3 81300 Skudai Johor, Square,
46050, Petaling Jaya 11700 Gelugor, Penang Malaysia Jalan Lintas Off Jalan
Selangor Darul Ehsan, Malaysia Tel: +607 5544 810 Kepatan
Malaysia Tel: +604 656 3222 Fax: +607 5544 812 Kepayan 88200, Kota FQA 0964592 / AP
Tel: +603 7494 7500 Fax: +604 657 3222 Kinabalu, Sabah, Malaysia
Fax: +603 7784 1263 Tel: +6015 4818 9128
Fax: +6015 4818 9131