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Basic Banquet Operation Procedures
Basic Banquet Operation Procedures
Basic Banquet Operation Procedures
Purposes:
The purposes of pre-preparation for any banqueting events are mainly to ensure the perspective of priority on
hand is handle with a proactive outlook.
A. Function Layout plan: The confirmed function room plan MUST be completed before any events is
been conducted. The floor plan details are as follow,
1. Manpower planning can only be done if the floor plan have been finalize and confirm by the organizer
or by catering sales
2. Basic manpower allocation guideline are;
a) Set lunch/dinner :
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Pre Function Assignment: Continue
b) Cocktail
c) Buffet lunch/dinner
e) Set up Team (schedule only for evening shift: Team of 4 staff with 1 captain)
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Example of Table Assignment:
Backdrop
External Contractor
Stage (size)
Fd server:
Fd Runner: 1 Fd server: Fd server:
Fd Runner: 1 Fd server:
1 1 1 1
Fd Runner: 1 Fd Runner: 1
Fd Runner: 1 Fd Runner:
Staffing Requirement: Full time Captain or Assistant Manager: 2 Assist Manager / Captain
Full time: 7 waiter/ waitress
Pre Function Assignment:Part time staff: 21 waiter/ waitress
Continue
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Banquet Captain Pre function Assignment:
A. Tools Require:
B. Briefing process:
1. Assignment of fulltime and part time staff to the allocated table as per floor plan that is indicated on the
flip chart paper.
2. Assignment of fulltime associates to VIP tables with one (1) food runner per/table
3. Allocate section of the function room and assign a captain or a senior waiter to that section (as per
manpower guideline).
4. Assignment assistant manager to managed service (section to be allocated).
5. Assignment a captain or a senior waiter for food runner (point of communication with Banquet Chef), he
will lead the team of food runner.
1. Explained the sequence of services (as indicated on the flip chart paper).
2. Explained the Starter presentation (be creative but not overly done)
3. Explained the services of Soup / Fish (or seafood items).
4. Explained the sequence of changing BB plates and which course.
5. Explained the sequence of service of dessert.
6. Explained the services of Tea and beverages
7. Informed post function briefing.
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8. Dry run food presentation with Av. Technician
1. Check side station misc-en-place i.e. face towels, BB plate, ashtray, additional wine glasses, additional
coffee cup, services gear, finger bowl, soup bowl / rice bowl, additional chop stick, tooth pick, tea
preparation (note: all sauce or preservatives is to be place at the kitchen area)
2. Check each individual table set up.
3. Check all furniture i.e. chair and tables for stain linens etc.
4. Check number of covers and inform Banquet manager/assistant manager for table count.
5. Check part-timers grooming and services skill and knowledge (ensure which tables require assistance).
6. Ensure all fresh flowers are stored in the respective areas a located.
- Assist in services.
F. Billing :
- The Banquet Captain will be fully responsible for the settling of the function bill.
1. A MANDATORY post function briefing will be conducted by the Banquet Assistant Manager / Captain
(smaller function).
2. Assignment of staff in charge of linens (collection and counting for laundry).
3. Assignment of clearing duties i.e. clearing of stage, chairs etc.
4. Time frame for each assignment
5. Person responsible for each task.
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