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Q.

1 Knowledge is the natural abilities you are good at


True or False
Q.2 If your negotiation seems to be failing because someone else is being difficult you have a choice of not
reacting.

True or False
Q.3Peer relationship is about: Sponsorship – opening doors, Coaching – teaching ‘the
ropes’ and Protection – providing support.
True or False
Q.4Skilled negotiators avoid the following negative behavior: Defense/attack spirals
and Irritators
True or False
Q.5Sampling is helpful to us because we can investigate a sample of a larger population in order to learn just
about the sample.

True or False
Q.6Observing is a technique in which a sample of the population is asked questions about the
issues the investigator is interested in.
True or False
Q.7Observing can be potentially intrusive and ethically problematic.
True or False
Q.8Qualitative data  describes measurable or countable features of whatever has been
investigated.
True or False
Q.9If your negotiation seems to be failing because someone else is being difficult you can threaten the other
person.

True or False
Q.10Mentoring is a time-honored practice in which a relatively inexperienced person is helped by a more
experienced one.

True or False

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