Term Paper

Opening vignette and end of chapter application

case from chapter
COURSE: DECISION SUPPORT SYSTEMS
COURSE CODE: EMIS-549

Submitted To:
MD. FAHAMI AHSAN MAZMUM
ASSISTANT PROFESSOR
Department of Management Information Systems Faculty of Business Studies
University of Dhaka

Submitted By:

Md. Shahadat Hossain

ID: 6184033050
Bashir Ahmad
ID: 6184033043
Shaiyadul Arafeen Serajee
ID: 6194134061
Tanvir Ahmed
ID: 6183932015

MBA (Evening) Program

Department of Management Information Systems
University of Dhaka
Date of submission: 23th April, 2019
 LETTER OF TRANSMITTAL

23th April, 2019

Md. Fahami Ahsan Mazmum

Assistant Professor
Department of Management Information Systems
Faculty of Business Studies
University of Dhaka

Subject: Term paper on opening vignette and case study (chapter: 1,5,10 and 12)”

Dear Sir
With due respect, we want to inform you that, we were given the opportunity to prepare a report on
Chapter 1,5,10 and 12 Case Study, as a partial fulfillment of the requirement of the course Decision
Support Systems (EMIS-549). This was really a very interesting & important opportunity for us to
work on.

We want to express our hearty gratitude to you for giving us such an excellent opportunity to
analyze the current scenarios. We are ready to provide any additional information should you
require & look forward to perform such interesting job again & again.

Sincerely yours

…………………………..

On behalf of group members

Bashir Ahmad
ID: 6184033043
MBA (Evening) Program
Department of Management Information Systems
University of Dhaka

2
 DECLARATION

We hereby do solemnly declare that the work presented in this Term Paper/project/thesis has
been carried out by us and has not been previously submitted to any other University / college/
Organization for an academic qualification / certificate / diploma or degree.

The work we have presented does not breach any copyright.

We further undertake to indemnify the University against any loss or damage arising from
breach of any loss or damage arising from breach of the foregoing obligations.

………………………………………..

On behalf of group members

Bashir Ahmad
ID: 6184033043
MBA (Evening) Program
Department of Management Information Systems
University of Dhaka

3
 ACKNOWLEDGEMENT

First of all we are very much grateful to almighty ALLAH to help us to complete our
Decision Support Systems Course successfully.

Completion of anything requires supports from various sources. We are very fortunate to get the
sincere guidance and Supervision from a number of people, foremost; I would like to convey

our sincere gratitude to Assistant Professor, Md Fahmi Ahsan Mazmum for his
encouragement and cooperation in writing this report. I am also indebted to him for his
constant guidance.

Beside we would like to express our sincere gratitude to all our course mates for their
constant help and inspirations.

………………………………………..

On behalf of group members

Bashir Ahmad
ID: 6184033043
MBA (Evening) Program
Department of Management Information Systems
University of Dhaka

4
 TABLE OF CONTENT

TITLE Page no
No

1 Letter of Transmittal 2

2 Declaration 3

3 Acknowledgement 4

4 Executive summary 5

DECISION SUPPORT SYSTEM AND BUSINESS INTELLIGENCE

Chapter Opening Vignette Norfolk Southern uses business intelligence for decision support to reach success
01

End Of Chapter Vodafone uses business intelligence to improve customer growth and retention plans.

Application Case

DATA MINING FOR BUSINESS INTELLIGENCE

Chapter Opening Vignette Data Mining Goes to Hollywood!

05
Implementing the solution at the customer site
End Of Chapter

Application Case

COLLABORATION COMPUTER SUPPORTED TECHNOLOGIES AND GROUP SUPPORT SYSTEM

Chapter Opening Vignette GSS Boosts Innovation in Crime Prevention

10

End Of Chapter Dresdner Kleinwort Wasserstein Uses Wiki for Collaboration.

Application Case

ARTIFICIAL INTELLIGENCE AND EXPERT SYSTEMS

Chapter Opening Vignette A web based expert system for wine solution

12
End Of Chapter Business rule automation at farm bureau financial services

Application Case
5