SURVEY ON ENERGY MANAGEMENT SYSTEM

Introduction:
The objectives of the survey are to assess the status of Energy Management System (EnMS)
implementation and investigate the barriers and benefits of the EnMS in the Malaysian
companies. This research will be focusing only on the Energy Management System (EnMS).
The results will be used solely for research purposes and no attempt will be made to identify
any individual involved in any publication by the researcher.

Instruction: This questionnaire consists of five (5) main sections. Please read the
questions carefully before answering them. For further understanding about
IMS, kindly refer to Appendix 1.

SECTION 1: BACKGROUND OF THE COMPANY

This section seeks general information about your company. Where appropriate, please click
on the box and/or complete the answer in the space provided.

1. The company was established since: .................................

2. Type of industry the company involved in:
Agriculture, Fishing
Mining and Quarrying
Food Products,
Beverages and Tobacco
Textiles and Textile
Products
Leather and Leather
Products
Wood and Wood
Products
Pulp, Paper and Paper
Products
Publishing Companies
Printing Companies
Manufacture of Coke
and Refined Petroleum
Products
Nuclear Fuel
Chemicals, Chemical
Products and Fibers
Pharmaceuticals
Rubber and Plastic Water Supply
Products
Non-metallic Mineral Construction
Products
Concrete, Cement, Wholesale and Retail
Lime, Plaster, etc Trade; Repair of Motor
Vehicles, Motorcycles and
Personal and Household
Goods
Basic Metals and Hotels and Restaurants
Fabricated Metal
Products
Machinery and Transport, Storage and
Equipment Communication
Electrical and Optical Financial Intermediation;
Equipment Real Estate; Renting
Shipbuilding Information Technology
Aerospace Engineering Services
Other Transport Other Services (Pls specify):
Equipment .................................................
Manufacturing not Public Administration
Classified Elsewhere
Recycling Education
Electricity Supply Health and Social Work
Gas Supply Other Social Services (Pls
specify): ..............................

3. The number of full time employees in the company:

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Not exceeding 5
Not exceeding 75
Not exceeding 200
More than 200

4. Annual sales turnover of the company:

4.1. Manufacturing and its related services
Less than RM 300, 000
Less than RM15 million
Less than RM50 million
More than RM50 million
4.2 Service Sectors
Less than RM300, 000
Less than RM3 million
Less than RM20 million
More than RM20 million

5. Is the company certified to any management system standards?

ISO9001 Quality Management System
ISO14001 Environmental Management System
OHSAS18001Occupational Health and Safety Management System
Others (Pls specify): .......................................................................................................

6. Has the company implemented Energy Management System (EnMS) and what was/were
the year of certification?
Implemented with
Certification Self-
EnMS Standard consultant’s
Year implementation
assistance
ISO50001:2011 Yes / No Yes / No

If EnMS has not been implemented, do you have any plan for EnMS
implementation?
Yes / No

If EnMS has been implemented, do you have any plan for EnMS Certification?
Yes / No
If Yes (Pls specify): .......................................................................................................

7. Is there any other uncertified standard adapted by the company? If Yes, please tick in the
box/ specify:
RoHS (Restriction of Use of Hazardous Substances)
REACH (Registration, Evaluation, Authorization and Restriction of Chemicals)
Others (Pls specify): .......................................................................................................

SECTION 2: EnMS PRACTICE

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Section 2 asks about the EnMS practice at your company. Where appropriate, please tick
in the box and/or complete the answer in the space provided.

8. In which year did the company start implementing EnMS?

..........................

9. How did the company document the EnMS?

Integrate EnMS with QMS, EMS and/or OHSMS from the beginning using standard
requirements / model (e.g. ISO9000, ISO14000 and/or OHSAS18000).
Integrate EnMS with QMS, EMS and/or OHSMS from the beginning using PDCA
cycle.
Using EnMS Tool provided by UNIDO consultants
Other (please
specify/describe):.................................................................................. ...............................
..............................................................................................................................................
...............................................................................................................
(If the space provided is not enough, kindly use the back page)

10. Duration for the company to develop the EnMS (From planning stage until suc cessfully
integrates the management systems):
Less than 6 months 1.5 to 2 years
6 to 12 months 2 to 3 years
12 to 18 months More than 3 years

SECTION 3: STRATEGIES FOR INTEGRATING THE MANAGEMENT SYSTEMS

This section asks for your opinions on what should be the strategies for integrating the
management systems. Where appropriate, please tick () in the box and/or complete the
answer in the space provided.

11. What should be the sequence of EnMS implementation?

First QMS, then integrate with EMS and followed by OHSMS and then EnMS
First EMS, then integrate with QMS and followed by OHSMS and then EnMS
Simultaneously integrate QMS, EMS and OHSMS at the beginning, and then
integrate with EnMS
Simultaneously integrate EMS and EnMS at the beginning, then integrate with
OHSMS and then integrate with QMS
Simultaneously integrate QMS, EMS, OHSMS and EnMS from the beginning
Other (please specify): ...................................................................................................

12. Which of the following processes/areas should be emphasized for EnMS documentation ?
Please tick where applicable and you may tick more than one item.
Documents control
Records control
Employees training
Design and development control
Purchasing
Suppliers’ assessment
Production and service provision
Equipment maintenance
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Measuring and monitoring device control
Corrective and Prevention actions
Management review
Internal audits
Other (please specify): .............................................................................................

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SECTION 4: REASONS FOR NOT IMPLEMENTING EnMS PREVIOUSLY

This section asks about what is/are the reason(s) for NOT implementing the EnMS previously. Please
tick where applicable and you may tick more than one item.

Not aware about EnMS implementation

Doubts about the benefits and added-value of implementing EnMS
Existing management systems are sufficient
Lack of pressure from customers or competitors to implement an EnMS
It requires long process until concrete results are achieved
High expenses in terms of personnel and costs during the introduction and maintenance of EnMS
Past bad experience with failed EnMS programs or other management models
Other (please specify): .............................................................................................................................

SECTION 5: BARRIERS TOWARDS IMPLEMENTING IMS

This section asks for your opinions/experiences on the barriers towards implementing EnMS in your
organization. Please circle the degree of agreement using the following scale:

0 = unsure, 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree

Barriers towards IMS implementation Degree of Agreement
0 1 2 3 4 5
1. People resist to change
2. Lack of leadership and commitment from top management
3. Lack of trained and experience staff to implement EnMS
4. Lack of information and guidance on how to implement EnMS
5. Lack of budget for conducting EnMS activities
6. Lack of time to devote to EnMS initiatives
7. Lack of employees awareness and understanding on EnMS
implementation
8. Poor internal communication
9. Lack of involvement and motivation from the employees
10. Difficulties in finding common denominators for diverse business
functions
11. Lack of strategic planning
12. Work culture problems
 Would you like to receive a short summary of this research? Yes* No

 If we would like to conduct a case study on EnMS implementation, would your company like to
participate in it? Yes* No Will consider

*If yes, please attach your business card/ contact detail so that we can contact you.
* Thank you for your time and assistance*

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Survey on Integrated Management System

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 Survey on Integrated Management System- Appendix 1

a) Definition of EnMS Management System (as a guide to answer this questionnaire)

ISO50001: 2011 is the newly released standard meant to be a standard for Energy Management System
(EnMS). It consists of seven major clauses which are: (1) General Requirements, (2) Management
Responsibility, (3) Energy Policy, (4) Energy Planning, (5) Implementation and Operation, (6) Checking,
(7) Management Review. All these clauses implement a cycle of continuous improvement.

b) Explanation on integration approaches (as a guide to answer Question No. 17)

(i) ISO9001:2008
ISO9001:2008 is the latest version of the standard for Quality Management System (QMS). It consists of
five major clauses which are: (1) Quality Management System, (2) management responsibilities, (3)
resources management, (4) product realisation and (5) measurement, analysis and improvement. The
ISO9001:2008 model links all these five clauses. Customers’ requirements are the input while the
customer satisfaction is the output of the model. At the same time, all the quality management system
needs to be improved continually (ISO, 2000).

(ii) ISO14001:2004
ISO14001:2004 is the latest version the standard for Environmental Management System (EMS). It
consists of five major clauses which are: (1) environmental policy, (2) planning, (3) implementation and
operation, (4) checking and corrective action, and (5) management review. All these clauses
implement a cycle of continuous improvement (ISO,1996).

(iii) OHSAS18001:2007
OHSAS18001:2007 is the latest version of the standard for Occupational Health and Safety Management
System (OHSMS). It consists of five major clauses which are: (1) Occupational Health and Safety policy,
(2) planning, (3) implementation and operation, (4) checking and corrective action, and (5) management
review. All these clauses implement a cycle of continuous improvement.

(iv) Plan-Do-Check-Act (PDCA) cycle

PDCA cycle consists of four components, each of which can be divided into continuous step-by-step
activities (Goetsch & Davis, 2003). Components of the cycle can be described as follows:
 P (Plan): Develop a plan to improve  C (Check): Examine the results
 D (Do): Carry out the plan  A (Act): Adjust as necessary
ISO9001is a process approach model. Whilst, ISO14001, OHSAS18001 and ISO50001 are developed
based on the PDCA cycle.

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