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ILIGAN MEDICAL CENTER COLLEGE

COLLEGE OF HOSPITALITY AND TOURISM MANAGEMENT

VISION

A leading private non-sectarian professional institution producing holistic, productive and


globally competent graduates in various medical-related fields and other disciplines.

MISSION

To nurture academic excellence attuned to global quality standard through

a.) Production of intensive instruction utilizing advanced technology facilitated by highly


qualified faculty implementing a well-crafted curriculum to develop high-level careers
b.) Production of quality researches among faculty, staff and students to generate knowledge
and technology relevant to industry and the socio-economic needs of the country
c.) Implementation of relevant and collaborative social orientation and community extension
program for knowledge and technology transfer.

PROGRAM EDUCATIONAL OBJECTIVES MISSION

a b c
Five years after graduation, the alumni of BS Tourism shall   
have:
1. Entailed themselves on projects/ tasks in the field of
CHTM for the advancement of the profession
significant to the society.
2. Performed work responsibility guided by the   
institution’s mission values.
3. Established ability to unravel multifaceted problems   
with high ethical standards, singly or in teams

4. Engaged in career advancement that defines their   


future clear opportunities and career path for
professional development

COURSE SYLLABUS

1. Course Code : TMFE2


2. Course Title : TOUR GUIDING AND ESCORTING
3. Pre-requisite : PRINCIPLES OF TOURISM 1 and PRINCIPLES OF TOURISM II
4. Co-requisite : NONE
5. Credit : 3 UNITS
6. Course Description : This course will prepare the students to be a competent tour
guide in the future. It gives a comprehensive knowledge and techniques and best
practices in guiding and escorting travelers both local and international. This also
includes the differences between a tour guide and a tour manager, various roles of tour
guide, what to do in conducting tours and public speaking lessons.

Course Title Updated for SY Prepared by Reviewed by Approved by


Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs
7. STUDENT OUTCOMES AND RELATIONSHIP TO PROGRAM EDUCATIONAL OBJECTIVES

PROGRAM EDUCATIONAL
STUDENT OUTCOMES OBJECTIVES
1 2 3 4
(a) Manifest Adequate knowledge of tourism    
and hospitality industry both in local or
international context
(b) Perform skills and competencies relevant to    
the tourism and hospitality industry both on
local or international context
(c) Exemplify awareness of cultural ,social and    
environmental technological and economic
impacts of tourism
(d) Demonstrate effective interpersonal and    
communication skills and high degree of
service orientation
(e) Exhibit positive attitude and proper ethics in    
the multicultural workplace
(f) Demonstrate creative and innovative    
thinking in problem solving by formulating
sound decisions
(g) Uphold the learned human values pursue    
commitment in the preservation and
conservation of environment for the
improvement of the quality of life

8. COURSE OUTCOMES (COs) and RELATIONSHIP TO STUDENT OUTCOMES

COURSE OUTCOMES STUDENT OUTCOMES*

The student should be able to: a b c d e f g


1. Identify the meaning of I R R I D D I
tour guide and the
importance of education in
guiding
2. Describe the factors and I R I D R I R
quality of an ideal tour
guide
3. Explain the responsibilities I I R I R R I
of guides to the local
regions and to society

*level: I-Introduced R- Reinforced D-Demonstrated

Course Title Updated for SY Prepared by Reviewed by Approved by


Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs
9. COURSE COVERAGE
WEEK DAY TOPICS TLA AT COURSE
OUTCOMES
1
SYNCHRONOUS 1-2 ORIENTATION

INTRODUCTION
TO TOUR
GUIDING
3 -Introduction to
2 Core Concepts of
Tour Guiding
ASYNCHRONOUS
Lecture-
ASSESSMENT Discussion
4
QUIZ #1
Attendance
Research
TOURISM Work
CONCEPTS exercises
-Definition of Oral CO1
5 Questioning
Tourism Recitation
3 Brain
- Travel Motivators Storming
SYNCHRONOUS
Online
Video
Examination
Presentation
-Forms of Tourism
- Tourists Behavior
6
-Impacts of
Tourism

ASSESSMENT
7
QUIZ # 2
4
ASYNCHRONOUS
ASSESSMENT
8
QUIZ #3

5 9 Long Quiz 1
SYNCHRONOUS 10 PRELIM EXAM

THE TRAVELLER
11 -Classifications of
Travelers Lecture-
Discussion
6
ASYNCHRONOUS Work
ASSESSMENT exercise
12
QUIZ # 1
Research CO2
Works
7 Attendance
Video
SYNCHRONOUS VARIOUS ROLES
Presentation
13 OF TOUR Reporting
GUIDES
Oral
Course Title Updated for SY Prepared by Reviewed by Approved by
Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs
Recitation
14 QUALITIES OF
IDEAL TOUR Online
GUIDE Examination

ASSESSMENT
15 QUIZ # 2
8
ASYNCHRONOUS ASSESSMENT
16 QUIZ # 3

Long Quiz 2
9 17
SYNCHRONOUS
18 MIDTERM EXAM

SPEAKING
19 SKILLS OF TOUR
10 GUIDES
ASYNCHRONOUS SEMI-FINALS
20 ASSESSMENT
QUIZ #1
CONDUCTING
TOURS Lecture-
-General Tour Discussion Attendance
Procedures
-Information Work
21
Required for A exercise
Guide Reporting
- Modes of Research
Transportation Works
11 - Types of Tours
SYNCHRONOUS CO3
Video Oral
THE ITINERARY
Presentation Recitation
- The Itinerary
-Arranging the
22 Itinerary
Online
-Preparing Tour
Examination
Commentaries
- Delivering Tour
Commentaries

ASSESSMENT
23
QUIZ #2
12
ASYNCHRONOUS
ASSESSMENT
24
QUIZ #3

25 LONG QUIZ #3
13
SYNCHRONOUS
26
SEMI-FINAL EXAM

PROFESSIONAL
27 ETHICS IN
GUIDING

Course Title Updated for SY Prepared by Reviewed by Approved by


Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs
14
FINALS
ASYNCHRONOUS
28 ASSESSMENT
QUIZ #1
GUIDING
TRAVELLERS
WITH
DISABILITIES Attendance
29
15 MAJOR TRENDS
SYNCHRONOUS IN THE TWENTY
FIRST CENTURY Lecture- Reporting
Discussion

THE ACTUAL Work


30 exercise Oral/Written
TOUR CO4
Test
Research
Works
ASSESSMENT
31
QUIZ #2 Video Online
Presentation Examination
16
ASYNCHRONOUS
ASSESSMENT
32 QUIZ #3

33 LONG QUIZ #4
17
SYNCHRONOUS
34 FINAL EXAMINATION

TEXTBOOK
Eloisa A. Romero, Local Guiding Services 2016
Cruz, Zenaida L., Principles and Ethics of Tour Guiding, 2016

COURSE EVALUATION
Student performance will be rated based on the following:

Minimum
Average for
Assessment Tasks Weight (%) Satisfactory
Performance
(75%)
10% Attendance 10 7.5
15% Quizzes 15 11.25
15% Long quiz 15 11.25
10% Report/s 10 7.5
10% Assignment 10 7.5
40% Exam 40 30
PRELIM 100 75
MIDTERM 100 75
Course Title Updated for SY Prepared by Reviewed by Approved by
Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs
SEMI-FINAL 100 75
FINAL 100 75
TOTAL 100 75.0

The final grades will correspond to the weighted average scores shown below

Final Average Final Grade


95 - 100 1.0
94 1.1
93 1.2
92 1.3
91 1.4
90 1.5 OTHER COURSE POLICIES
89 1.6
88 1.7 Attendance
87 1.8
86 1.9 The policy on punctuality and attendance stipulated
85 2.0 in the IMCC Student Handbook (sec.11 Attendance
84 2.1 [absences and tardiness p. 37) are the following
83 2.2
82 2.3 1. A limited number of valid absences are permitted, and
81 2.4 are not to exceed the following:
80 2.5 a. for a 3 unit course…. Only 10 valid absences/
79 2.6 semester
78 2.7
b. for a 2-unit course… only 7 valid
77 2.8
absences/semester
76 2.9
75 3.0
c. for a 1-unit course…only 3 valid
3.2 absences/semester
72 - 74
69 – 71 3.5
66 - 68 3.7 As agreed in the council meeting, students who exceed
65 below 5.0 the maximum number of allowable absences should be
dropped and reported to the Registrar. In addition, as
incorporated in the Revised College Student Handbook effective SY 2017-2018, for every
absence beyond three absences with no valid reason will be given an extension of 8- hour
duty/day in their practicum requirement

2. The College would abide by the policy on tardiness as stipulated in the IMCC Student
Handbook. In addition, punctuality among all students is a must. For every tardiness of 15mins
beyond three occurrences ,an extension of half-day duty or its equivalent of 4 hours /day of
tardiness and will be added to the total regular practicum hours.

3. More than 15 minutes the student is considered absent but allowed to attend the class, subject
to existing rules and guidelines. Tardiness for three times shall be considered as one absence. An
absence would mean an extension of 8 hour/day extension on the practicum requirement.

4. Normally, absences are not excused. However, any consideration on special cases shall be
decided by the teacher in consultation with the Dean of the College.

5. Class hours lost by late registration is considered absences.

* Missed class: Due to some unforeseen circumstances that arise from time-to-time you may
miss a class. It is the student’s responsibility to find out what has been tackled in the class
sessions from other students and/ or the instructor.

Course Title Updated for SY Prepared by Reviewed by Approved by


Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs
QUIZZES

1. Expect for short quiz given in every meeting of the class after discussion. There will be no
make-up for such quizzes – absence means a grade of “0” for that quiz.

POLICY ON WRITTEN REPORTS, ASSIGNMENTS, ETC.

1. All submitted work must be passed on the beginning of class time on the due date. The
following format is required to follow: 1” margin (top, bottom, left and right), times new roman
12 point font size, stapled in the upper left-hand corner and include page numbering. Failure to
comply with these general guidelines is deducted on your points. Deduction of points also for
grammatical, spelling and typographical errors.
* In addition, a 10-points penalty will be deducted on your score for each additional day
late of submission.
* Do not drop-off late assignments at the instructor’s office.
* Late assignments will only be accepted from students who have legitimate excuses.

MAJOR EXAMINATIONS

The policies on examination stipulated in the IMCC Student Handbook (sec.1 examination pp.
38) is the following:

a. There shall be (4) four term examinations every semester, prelim, midterm, semi-final
and final examinations which are stipulated in the institutional calendar.
b. IMCC adheres to the NO PERMIT, NO EXAM POLICY. In case on non-payment,
student must ask approval of written promissory note from the college treasure or
comptroller ahead of time. FAILURE TO PRESENT AN APPROVED PROMISORY
NOTE, NO EXAM.
c. Examination papers shall be distributed to the students inside the examination.
d. No student is allowed to leave the room except to the comfort room.
e. Any form of cheating is never tolerated. Students who violates will receive a grade of 5.0
(failed) for that particular examination. In addition, a student found cheating will be
given a 5 day extension of their practicum hour.
f. The teacher shall confiscate the examination paper of any student who is caught cheating
and use it as evidence in the student’s disciplinary case as provided in this student
handbook.
g. A special examination shall be given only to a student who has secured approval from the
faculty concerned and the College Dean and has been given a permit by the Business
Office for the payment of P200 per subject.
h. A special examination is given to a student who misses any of the four major
examinations, as long as it has not lapsed for two (2) weeks after the scheduled
examination.
i. A special examination shall be given only to a student who misses a scheduled major
examination for valid reasons.
LANGUAGE OF INSTRUCTION
English is being used as the medium of instruction in the class. All teaching, exercise and
practical material are provided in English

HONOR, DRESS AND GROOMING CODES: Standard/ Prescribed uniform and


proper grooming must be adhered to in all classes. Incomplete uniform/ substandard
uniform /improper grooming beyond three occurrences will be given an extension of 8
hour duty/ day of non-compliance in their required practicum hours.
Course Title Updated for SY Prepared by Reviewed by Approved by
Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs
Wednesdays are considered wash day with the exemption of laboratory classes. The
students may come in civilian clothes following the prescribed rules such as but not
limited to not wearing of slippers; sandos; spaghetti straps, shorts, tattered pants,
etc.)Refer to IMCC STUDENT HANDBOOK for comprehensive rules on civilian
clothes.

(This course meets twice a week for 1 hour and 30 minutes in each day. You are expected to
attend the class, participate in discussions; come to class prepared and must not be late. If you
are experiencing problems with the course, its content, or the teaching style, you are strongly
encouraged to raise your concerns immediately with the instructor. Turned-off your mobile
phones during class hours (informed your instructor if you have special circumstances
regarding the need of use during class)

Everyone is expected to behave properly inside the classroom and in the school premises. No
cheating, tampering records in class. Any student caught cheating; dishonesty and unruly acts in
class will be given a 5 day (8 hours/day rule extension on the required PRAC day/hour. Any
student caught violating the stipulated rules and regulations in the Institutional and College
Student handbook will be dealt with accordingly.

Consultation Schedule

Faculty Member: Ms. Marhama C. Dimaporo


Email address: imccchtm.mardee22@gmail.com
Consultation Hours:
Time and Venue: CHTM Faculty office

Course Title Updated for SY Prepared by Reviewed by Approved by


Tour Guiding and 1st Semester 2020-2021 Ms. Marhama C. Dimaporo Keena O. Lagtapon, RN,MM Florami A. Dadole, Ed.D
Escorting Faculty, CHTM Dean, CHTM Dean of Academic Affairs

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