Professional Documents
Culture Documents
Accommodation Operation and Management
Accommodation Operation and Management
Accommodation Operation and Management
VISION
MISSION
a b c
Five years after graduation, the alumni of BS HRM and BS
Tourism shall have:
COURSE SYLLABUS
Course Title Updated for SY Prepared by: Reviewed by: Approved by:
nd Ms. Keena O. Lagtapon, RN,MM
Accommodation 2 Semester 2019-2020 Ms. Marhama C. Florami A. Dadole, Ed.D
Operations and Dimaporo Dean, CHTM Dean of Academic Affairs
Management Faculty, CHTM
7. Student Outcomes and Relationship to Program Educational Objectives
PROGRAM EDUCATIONAL
STUDENT OUTCOMES OBJECTIVES
1 2 3 4
(a) Manifest Adequate knowledge of tourism and
hospitality industry both in local or international
context
(b) Perform skills and competencies relevant to the
tourism and hospitality industry both on local or
international context
(c) Exemplify awareness of cultural ,social and
environmental technological and economic impacts
of tourism
(d) Demonstrate effective interpersonal and
communication skills and high degree of service
orientation
(e) Exhibit positive attitude and proper ethics in the
multicultural workplace
(f) Demonstrate creative and innovative thinking in
problem solving by formulating sound decisions
(g) Uphold the learned human values pursue
commitment in the preservation and conservation of
environment for the improvement of the quality of
life
Course Title Updated for SY Prepared by: Reviewed by: Approved by:
nd Ms. Keena O. Lagtapon, RN,MM
Accommodation 2 Semester 2019-2020 Ms. Marhama C. Florami A. Dadole, Ed.D
Operations and Dimaporo Dean, CHTM Dean of Academic Affairs
Management Faculty, CHTM
9. Course Coverage
Managerial
4 7-8 approaches to
Accommodation in
Hospitality
Organizations
9 LONG QUIZ 1
5
PRELIM EXAM
10
8
16 Managing Guest
Services
9 17 LONG QUIZ 2
9
18 MIDTERM EXAM
Course Title Updated for SY Prepared by: Reviewed by: Approved by:
nd Ms. Keena O. Lagtapon, RN,MM
Accommodation 2 Semester 2019-2020 Ms. Marhama C. Florami A. Dadole, Ed.D
Operations and Dimaporo Dean, CHTM Dean of Academic Affairs
Management Faculty, CHTM
19 Billing the guest folio
10 Written test
Lecture-
20 Cash or credit: The Discussion Assignment CO3
City ledger
Paper work Attendance
exercises
21 Night Audit
Oral Recitation
11
Video
Presentation Examination
22 Current Trends in
Hotel
Accommodation
Design
Human Resource
12 23-24 Management in Hotel
Accommodation
Services
25 LONG QUIZ 3
13
SEMI-FINAL
26 EXAM
Yield Management in
14 27-28 hotels Lecture- Written test
Discussion
Assignment
Paper work
29-30 Hotel Valuation exercises Attendance CO4
15 Techniques
Video Oral Recitation
Presentation
16 31 Hotels and Examination
Entertainment
16 32 LONG QUIZ 4
17 33 FINAL EXAMINATION (Written, 40%)
Course Evaluation
Student performance will be rated based on the following:
Minimum
Average for
Assessment Tasks Weight (%) Satisfactory
Performance
(75%)
10% Attendance 10 7.5
15% Quizzes 15 11.25
15% Long quiz 15 11.25
10% Report/s 10 7.5
10% Assignment 10 7.5
40% Exam 40 30
PRELIM 100 75
MIDTERM 100 75
SEMI-FINAL 100 75
Course Title Updated for SY Prepared by: Reviewed by: Approved by:
nd Ms. Keena O. Lagtapon, RN,MM
Accommodation 2 Semester 2019-2020 Ms. Marhama C. Florami A. Dadole, Ed.D
Operations and Dimaporo Dean, CHTM Dean of Academic Affairs
Management Faculty, CHTM
FINAL 100 75
TOTAL 100 75.0
The final grades will correspond to the weighted average scores shown below
4. Normally, absences are not excused. However, any consideration on special cases shall be
decided by the teacher in consultation with the Dean of the College.
* Missed class: Due to some unforeseen circumstances that arise from time-to-time you may
miss a class. It is the student’s responsibility to find out what has been tackled in the class
sessions from other students and/ or the instructor.
QUIZZES
Course Title Updated for SY Prepared by: Reviewed by: Approved by:
nd Ms. Keena O. Lagtapon, RN,MM
Accommodation 2 Semester 2019-2020 Ms. Marhama C. Florami A. Dadole, Ed.D
Operations and Dimaporo Dean, CHTM Dean of Academic Affairs
Management Faculty, CHTM
1. Expect for short quiz given in every meeting of the class after discussion. There will be no
make-up for such quizzes – absence means a grade of “0” for that quiz.
1. All submitted work must be passed on the beginning of class time on the due date. The
following format is required to follow: 1” margin (top, bottom, left and right), times new roman
12 point font, stapled in the upper left-hand corner and include page numbering. Failure to
comply with these general guidelines is deducted on your points. Deduction of points also for
grammatical, spelling and typographical errors.
* In addition, a 10-points penalty will be deducted on your score for each additional day
late of submission.
* Do not drop-off late assignments at the instructor’s office.
* Late assignments will only be accepted from students who have legitimate excuses.
MAJOR EXAMINATIONS
The policies on examination stipulated in the IMCC Student Handbook (sec.1 examination pp.
38) are the following:
a. There shall be (4) four term examinations every semester, prelim, midterm, semi-final
and final examinations which are stipulated in the institutional calendar.
b. IMCC adheres to the NO PERMIT, NO EXAM POLICY. In case on non-payment,
student must ask approval of written promissory note from the college treasure or
comptroller ahead of time. FAILURE TO PRESENT AN APPROVED PROMISORY
NOTE, NO EXAM.
c. Examination papers shall be distributed to the students inside the examination.
d. No student is allowed to leave the room except to the comfort room.
e. Any form of cheating is never tolerated. Students who violates will receive a grade of 5.0
(failed) for that particular examination. In addition, a student found cheating will be
given a 5 day extension of their practicum hour.
f. The teacher shall confiscate the examination paper of any student who is caught cheating
and use it as evidence in the student’s disciplinary case as provided in this student
handbook.
g. A special examination shall be given only to a student who has secured approval from the
College Dean, Dean for Academic Affairs and has been given a permit by the Business
Office for the payment of P200 per subject.
h. A special examination is given to a student who misses any of the four major
examinations, as long as it has not lapsed for two (2) weeks after the scheduled
examination.
1. A special examination shall be given only to a student who misses a scheduled major
examination
LANGUAGE OF INSTRUCTION
English is being used as the medium of instruction in the class. All teaching, exercise and
practical material are provided in English
Course Title Updated for SY Prepared by: Reviewed by: Approved by:
nd Ms. Keena O. Lagtapon, RN,MM
Accommodation 2 Semester 2019-2020 Ms. Marhama C. Florami A. Dadole, Ed.D
Operations and Dimaporo Dean, CHTM Dean of Academic Affairs
Management Faculty, CHTM
HONOR, DRESS AND GROOMING CODES: Standard/ Prescribed uniform in
college. In the revised College Student Handbook, for every incomplete uniform, the
student will be given an 8-hour extension as the required PRAC. Hours.
(This course meets twice a week for 1 hour and 30 minutes in each day. You are expected to
attend the class, participate in discussions; come to class prepared and must not be late. If you
are experiencing problems with the course, its content, or the teaching style, you are strongly
encouraged to raise your concerns immediately with the instructor. Turned-off your mobile
phones during class hours (informed your instructor if you have special circumstances
regarding the need of use during class. No cheating, tampering records in class. Any student
caught cheating; dishonesty acts in class will be given a three-day (8 hours rule/ extension on
the required PRAC day/hour. Everyone is expected to behave properly inside the classroom. All
other appropriate behavior as indicated in the IMCC Student Handbook and College Handbook
shall be accordingly abided.)
CONSULTATION SCHEDULE
OTHER REFERENCES
Books
Accommodation Management
Managing Hotel Operations, 9th Edition, Gary K. Vallen & Jerome J. Vallen
Course Title Updated for SY Prepared by: Reviewed by: Approved by:
nd Ms. Keena O. Lagtapon, RN,MM
Accommodation 2 Semester 2019-2020 Ms. Marhama C. Florami A. Dadole, Ed.D
Operations and Dimaporo Dean, CHTM Dean of Academic Affairs
Management Faculty, CHTM