Professional Documents
Culture Documents
Internship Summative Report
Internship Summative Report
25 April 2018
Honkamp Krueger & Co., P.C. (HK) is a Top 100 CPA and business consulting firm in
the U.S. and the largest Iowa-based CPA firm (Accounting Today, 2018). Serving client
organizations in all 50 states and thousands of U.S. cities, HK is one of the nation’s largest and
HK’s clients number in the thousands and range from privately-held organizations,
Fortune 500 multi-nationals, franchisor organizations across all industry sectors, government
Honkamp Krueger was first founded on January 1, 1947, by John and Peg Law. The
Laws were an affiliate office of Mail Me Monday. After twelve years, John Law became
entirely independent, changing the name of the firm to the John W. Law Company. Arnie
Honkamp became the majority stockholder in 1973. In 1985, the partners decided to identify the
company as a certified public accounting firm, changing the name of the firm to Honkamp
Krueger & Co., P.C., to reflect the names of Arnie Honkamp and Al Krueger.
Honkamp Krueger formed two affiliate firms, HKFS (Honkamp Krueger Financial
Services) and HKP. HKFS enables Honkamp Krueger partners and managers to perform a
thorough analysis of a client’s financial situation, and when appropriate, refer the client to HKFS
professionals who can comprehensively assist with their financial needs. HKP offers a complete
plate of human capital management solutions including payroll, HR/benefits, time and
attendance, tax credits, HR consulting, benefits consulting, and retirement plan services. HKFS
While HK has expanded into three affiliated companies and Dubuque has all three, I
personally only worked for HK. I was stationed on the second floor, in the corner of the building
with the other assemblers. We had a decently sized square with room for four workers at one
time. The entire assembly team was very flexible with seating. Cindy, the assembly leader, did
a great job keeping the layout of everyone’s desktop similar enough that anyone in assembly
paper returns. Scanning was a long and somewhat of a tedious process to me. Scans always
varied in size, but it wasn’t my favorite regardless of the size of the scan. Sometimes a partner
or someone on the accounting staff would have sorted through the client’s tax documents and
placed flag sheets where they were necessary. I thought it was very helpful for someone else to
do this, because it saved us time in assembly, and I personally hated having to look for flag
sheets. Even a few flag sheets inserted into the pile of source documents was better than having
envelope full of source docs straight from the client. This was particularly annoying when
Scanning was a task that required us to charge time to individual clients. We were to
make two separate entries, one for the time it took to compile the source docs, and another for
the amount of time it took to actually scan the source docs, sort through them, and adjust the
PDFs on the computer. It seemed unfair to have the timer for a client running while I had to take
staple after staple out of their source docs. If this were the case, I wouldn’t adjust the time, but I
would leave a note at the bottom of the entry explaining the amount of staples made this scan
take longer than it probably should have. I asked Cindy if it was fair for us to be charging time
to clients simply for removing staples, and she said whoever looks at the entries and bills the
I was not much of a fan of scanning, but I wouldn’t say I hated it. Cindy was once again
extremely helpful by having a list of all the different types of source docs separated into two
categories, ones that needed flag sheets and ones that did not need flag sheets. There were
around thirty different flag sheets to choose from, so I understood why it was sometimes difficult
for me to find the one I needed. Just when I would gain some confidence, a new and unique
source doc would come along and make me question everything I learned. I messed up on some
scans along the way, especially early on. Thankfully those mistakes were found by others.
When Cindy was correcting one of my mistakes she mentioned that if I was unsure of where a
certain source doc should be placed, to place it without a flag sheet. She said the preparer can
always insert electronic flag sheets where they feel they are necessary, but it doesn’t help anyone
to have an incorrect flag sheet. I think that was the most important advice I received about
scanning. This took a lot of the pressure off of me, eventually leading to less mistakes.
Fortunately, one of the other assembly workers, Katie, really enjoyed scanning. We all
gave her a hard time, saying that she was weird because she enjoyed scanning. I thought it was a
little weird, but I surely wasn’t complaining. She liked scanning, so she scanned the majority of
the time. Katie hated assembling returns, which I actually really enjoyed.
I don’t know what it is about assembling paper returns that made me enjoy them so
much. At the beginning of the tax season, I was solely assembling business returns, given that
the business deadline is a month before the individual deadline. Individual returns scared me a
little, because some of them required a separate section of the return for estimates.
We had two shelves of a bookshelf set aside solely for storing printed returns. I would
grab the return farthest to the left and begin assembling it. Assembly required two different
programs on the computer. I had to check a box on one webpage to inform everyone else of the
progress I had made on it. Another program allowed me to print an address label and copy and
paste part of the invoice into practice management. Practice management is the program that we
used to charge time to specific clients. After using the two computer programs, I began sorting
through the actual paper return. Most returns allowed us to throw away a few sheets. The tax
software automatically inserted flag sheets between most sections of the return, allowing us as
assemblers to section the returns easier. If the return had some estimates, I had to move them to
a separate section. Estimates didn’t have flag sheets, so we had to pay close attention to them.
Estimates and payment vouchers looked extremely similar, but were two very different things.
Both were to be sent into either federal or state IRS offices, but most had different addresses for
each. Some pages that were towards the top of the return originally had to be moved to the back
Once all of the papers of the return were in the correct order, I grabbed a front and back
cover and used the binding machine to punch holes in all of the sheets and covers. It makes
sense that the larger the return was, the longer it took to bind. Once all the holes were punched, I
had to grab an appropriately sized coil. Some of the assemblers used the binding machine to
twist the coil through the holes, but I personally preferred to twist the coils by hand. To finish
the return, I used another part of the binding machine that cut and bent the coils, to prevent the
pages from coming loose. After completing the assembly, I moved them to the appropriate
shelves of the supply closet where the partners then picked them up and moved them farther
think time management was problem the most difficult challenge I encountered. Many days I
simply wished there was more time in the day. I learned to take advantage of small windows of
time instead of waiting to do all of my homework at night. It was definitely a struggle at times,
but I survived.
There were other challenges from time to time, but I thought of them as typical office
problems. There were errors in returns, glitches on computer programs, and lapses in
communication. People were rushed and pressured at times, but we all managed to meet the
deadline. I personally had some brain farts from time to time. I once forgot to move scanned
PDF files to the correct folders, which prevented them from advancing on in the tax process.
Another time I checked too many boxes in the software system, and made others believe that
those returns were farther along in the process than they actually were. I was never scolded for
these errors, but was informed of them so I could then do my best to avoid making the same
mistakes again.
I feel like I benefited a lot from this internship. I started with basically no knowledge of
the tax process, and I now have at least a basic understanding of numerous tax forms. I was
exposed to tax documents that I didn’t even know existed and gained some understanding of
estimates. I gained some great connections as well, and made some memories while working. I
loved hearing stories from coworkers while also sharing stories of my own. I am so thankful that
I was able to experience my first tax season at a young age. I learned that I can handle tax
season, and still plan to pursue a career in accounting. I gained some more professional
experience, and hope this only leads to bigger and better opportunities in the future, staring with