AANAGING HUMAN BEHAVIOR + might be less than completely of ational behavio fe the tools of organizational sumptions andthe values ghey ecognizing thes . any case, recogniZ! 5 of organiza impr in aerstanding how the perspective Banvzational bey importa sta is having m ner rat sugh aseumption is that human behavior is Purposeful, mente tat per del of what we do involves ad at is intendeg,t accomplish some purpose. That does not mean that all be havior ented, at least not in the conscious sense. Some actions or behavior may, involuntary, and certainly the consequences of our behavior can be unig tended, But in terms of organizational behavior, voluntary goal-directed ye havior is seen as critical to achieving organizational effectiveness, The fiely of organizational behavior, in turn, assumes that voluntary and Purpose behavior can be influenced by the behavior of others and through the rac. tices of management. 1 sumption is that behavior is not randoi Boal oy hat itis caused ancheausesst. Human behavior Teassumes that, by studying behaviorand patterns ofmnte— action, we can gain insights into ways of thinking about and influencing the behavior of others Th anged through learning , they frequently change how they act ining is not directly observable (because it takes place i al behavior is based in part r in response to their experi- that has favorable conse aside from their contributions humans with respect and dignity ig ive anyway. The final " , final a at guid 2ploration of organizational be Ty ah the public sector is that publy ‘in the 0 © SeFVice is about serving other There is nothing wrong with Meeting our own needs and priorities at work but in the public service, the heeds of others take Preeeden 1e, We are in the Public service to serve others—our country, our community, our fellow cit zens (in (including our em, ‘workers|—and not ourselves. Publié iployees and co. '8€ Motivations and Tewards are more than simply# make a difference in the lives of ty. They want to ; elect nite Sonal behavior inthe public sector a” mst Be ea ensibe o calling of public service. © attentive to the