1/14/2020 Exam: Black Jack NEW

124:27
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TEST
Exam Completed: Black Jack
NEW
Summary
You failed the exam, by answering more questions incorrectly than was
allowed.
Results
What are Game Presenter`s actions in the following case?

Time: 64 seconds
Answer: Game Presenter should apologise to the customers, press 'Screen', and say "Problems with
screen"

What procedure is shown on the picture below?

Time: 9 seconds

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1/14/2020 Exam: Black Jack NEW
Answer: Change of broken shoe

124:27 What are Game Presenter's actions in the following case?

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TEST

Time: 36 seconds
Answer: Apologize and wait for instructions, 'MISTAKE' button is triggered automatically due to 'Game
Before Time'

What are Game Presenter’s actions in this case?

Time: 38 seconds
Answer: Game Presenter should rescan last card

What procedure is shown on the picture below?

Time: 11 seconds
Answer: Scanner cleaning procedure

What is Blackjack shu e time limit for experienced Game

Presenters?
Time: 17 seconds
Answer: 3.00 minutes

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1/14/2020 Exam: Black Jack NEW

What are Game Presenter's actions in situation highlighted in the

124:27 picture?
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TEST

Time: 11 seconds
Answer: Game Presenter should congratulate player on Side Bets

What are Game Presenter's actions in the following case?

Time: 23 seconds
Answer: Game presenter must leave the cards where they are, press ‘MISTAKE’, apologize to the players,
to SM tell: ‘two cards’, after SM permission continue the game.

What is Blackjack shu e time limit for Game Presenters during

their rst month (after they completed the training)?
Time: 8 seconds
Answer: 4.00 minutes

Promotion bonus card came out on player`s hand, what are Game
Presenter's actions?
Time: 64 seconds
Answer: Game Presenter has to show with hand to the winning box, congratulate the winner and remove
bonus card.

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1/14/2020 Exam: Black Jack NEW

What is highlighted in the following picture?

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TEST

Time: 40 seconds
Answer: Hotness/wins in a row

Select a picture with correct card placement

Time: 67 seconds
Answer: A

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1/14/2020 Exam: Black Jack NEW

What are Game Presenter’s actions in the following case?

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TEST

Time: 24 seconds
Answer: Game presenter must leave the cards where they are, press ‘MISTAKE’, apologize to the players,
to SM tell: ‘two cards’, after SM permission continue the game.

What are Game Presenter's actions in the following case?

Time: 112 seconds

Answer: Press 'MISTAKE' button, apologize to the customers, tell Service Manager "Misscan", follow
instructions

When is it allowed to leave the table?

Time: 32 seconds

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1/14/2020 Exam: Black Jack NEW
Answer: During dealer`s change when Game Presenter nished the game or procedure; when table is
closing and Service Manager gave permission to leave
124:27
40 / 40 On which picture shoe (after shoe change) is placed correctly?
TEST

Time: 28 seconds
Answer: A

In which cases Game Presenter needs to announce "special

compliments" to the player in the end of the game:
Time: 22 seconds
Answer: When player wins 3rd time in a row

What should be Game Presenter’s actions in the following case?

Time: 31 seconds
Answer: Game Presenter should press ‘TALK’ button, apologise to the customers, ask Service Manager
to check the shu e

What is hidden card?

Time: 17 seconds
Answer: Game Presenter's second card, which is dealt face down and is opened only at the end of the
game

How many strips during the shu e you have to make with one
deck?
Time: 5 seconds
Answer: 5 - 7 strips

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1/14/2020 Exam: Black Jack NEW

What are Game Presenter`s actions in the following case:

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TEST

Time: 52 seconds
Answer: Refresh the page and rescan the last card

Which phrase is Game Presenter not allowed to use when

commenting player's hand:
Time: 16 seconds
Answer: Which option do you prefer?

What are the Game Presenter's actions in the following case?

Time: 82 seconds
Answer: Game Presenter should press 'Mistake' button, apologise to the customers, tell Service Manager
"Less boxes"

In case if touch pad is not working and GP can not press any
button:
Time: 137 seconds
Answer: Game Presenter should ask neighbor table for assistance: "Please, call service manager for
table nr ..." and apologize for inconvenience

There is a player with nickname "..." and system shows that you
should deal cards to that seat. Your actions?
Time: 79 seconds
Answer: Game Presenter should deal in such cases because there is an actual bet. If there is a problem
with announcing player's name, Game Presenter should call him by seat

Game Presenter closed the bets during the betting time on

Blackjack:
Time: 15 seconds
Answer: Game Presenter should only start dealing when the betting time is over and the screen is ready
for dealing

Decision in advance is..

Time: 41 seconds
Answer: Option for players to make a decision before it's their turn, from the moment they have received
initial cards

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1/14/2020 Exam: Black Jack NEW

What are Game Presenter's actions in the following case?

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TEST

Time: 21 seconds
Answer: Game Presenter should apologies to the customers, press 'SCREEN', and say "Problems with
screen"

What are Game Presenter’s actions in the following case?

Time: 58 seconds
Answer: Game Presenter should press ‘MISTAKE’; apologise to the customers; tell Service Manager
"Look at my shoe" and follow Service Manager’s instructions

What Game Presenter must offer on the card value of 11 (in

Blackjack)?
Time: 4 seconds
Answer: Double Down

What is Blackjack shu e time limit for experienced Game

Presenters?
Time: 14 seconds
Answer: 3.00 minutes

If a system mistake appears, which button should Game Presenter

press?
Time: 19 seconds
Answer: Press ‘SCREEN’ button

Game Presenter started to deal during the countdown…

Time: 72 seconds
Answer: Game Presenter should press ‘MISTAKE’ if it's not pressed automatically; apologise to the
customers; tell Service Manager "Game before time"; follow Service Manager’s instructions

Cases when Game Presenter does not have to scan the hidden
card…
Time: 97 seconds
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1/14/2020 Exam: Black Jack NEW
Answer: All players have too many; all players have Blackjack and the dealer's open card is not 10; all
players have too many/Blackjack and the delaer’s open card is not 10; after offering insurance when the
124:27 dealer has Blackjack
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TEST What is the most suitable question in case if player's score is 12-16
?
Time: 12 seconds
Answer: What's your decision?

Insurance is
Time: 7 seconds
Answer: an optional bet that the dealer offers when his face up card is Ace. Insurance pays as 2:1

There is a player without nickname, however, system shows that

you should deal cards to that seat. Your actions?
Time: 60 seconds
Answer: Game Presenter should deal in such cases because there is an actual bet. If there is a problem
with announcing player's name, Game Presenter should call him by seat

What are Game Presenter’s actions in the following case?

Time: 41 seconds
Answer: Game Presenter can refresh the screen and continue to play

In case if cutting card doesn't scan, what are Game Presenter's

actions?
Time: 18 seconds
Answer: Press 'TALK', apologize to the players, inform Service Manager 'Cutting Card doesn't scan'

Shu er made a wrong shu e on the additional table and asked to

call Service Manager. What are Game Presenter’s actions?
Time: 29 seconds
Answer: Game Presenter should press ‘SHUFFLER’ and continue the game

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