Tia Brown

tiagwenaebrown@gmail.com • (323) 286-3917 • www.linkedin.com/in/tia-brown

EDUCATION

Masters of Science in Higher Education Spring 2021

California State University, Fullerton

Bachelor of Arts in Psychology, Minor in Sociology of Education Spring 2019

San José State University

PROFESSIONAL EXPERIENCE

Santa Ana College, Santa Ana, CA 2020-Present

Center for Teacher Education Fieldwork Intern
• Plan, prepare and implement the 24th annual Road to Teaching Conference virtually
• Work with diverse student populations within a higher education setting (undocumented students, first-generation students,
adult-re-entry students, etc.)
• Establish and maintain cooperative working relationships with staff, faculty, administrators, and students who hold various
backgrounds whether it be socially, culturally, economically, or educationally
• Integrated student development theory to practice through programming and advising, including students in the newly created
Future Educators program
• Assess and evaluate various programs and events for student learning and effectiveness

California State University, Fullerton, Fullerton, CA 2020-Present

Alumni Engagement Outreach Assistant
• Advise the Student Alumni Ambassadors, develop on-going training programs, and facilitate regular one-on-ones and weekly
team meetings
• Cultivate cross-divisional relationships to support student success through alumni participation
• Oversee the Student Alumni Ambassadors budget, programming, communication, and leadership development
• Develop programs centered around academic success and diversity, with an emphasis on connecting students to alumni

Fullerton College, Fullerton, CA 2019-Present

Academic Success Coach
● Monitor and communicate consistently with a caseload of students dealing with confidential matters using sensitivity and
knowledge of student development theory to aid appropriately
● Track students’ progress to degree completion by looking at grades and GPA while maintaining them in confidential student
files
● Coach students in effective time management, study skills, and exam preparation
● Advise students on various university academic requirements preparing for transfer into specific majors of interest
● Collaborate with campus partners to produce engaging co-curricular programs that promote student success and retention

California State Polytechnic University, Pomona, Pomona, CA 2019-2020

Assistant Area Coordinator
● Developed programs and services related to academic achievement, retention, and residential learning communities for over
500 residents
● Supervised two residential communities of over 500 residents
● Assisted in the training and supervision of 14 student leaders, and facilitated weekly team meetings
● Managed a programmatic budget of up to $6,000, and created weekly schedules for front desk assistants
● Prepared and maintained various programmatic requirements of 14 Resident Advisors
 ● Served as a referral source providing knowledge of student services such as Counseling and Psychological services, Career
Center, College Academic Counseling, and the Graduate Division to assist students in need

Teach for America, Oakland, CA 2018-2019

Operations Intern
● Prepared weekly survey data results analyzing data of students within the Teach for America program
● Provided technical and logistical support during daily office hours for over 190 corps members, obtaining and conveying
information in a clear distinct manner
● Organized, picked up, and tracked over 1,000 packages for corps members and staff
● Coordinated the Orientation Welcome and End of Summer Staff Celebration
● Supported the Manager of University Operations with various tasks, as assigned

San Jose State University, San Jose, CA 2017- 2019

Peer Academic Advisor – Academic Counseling Center for Excellence in Social Sciences
• Monitored the progress of probation students’ course load by semester, and helped students maintain at least a B average by
implementing a plan and assisting in preparation for tests, papers, and assignments by assessing learning styles and study
skills of students
• Counseled students with knowledge of general courses within the Social Sciences curriculum
• Coached students in developing time management and organizational skills by using weekly planners and to-do lists to assist
with their own academic achievement, and provided guidance to students as they set academic, career, and personal goals
• Effectively used and operated computer systems/platforms, E-mail, Internet, and university advising systems
• Maintained data on students to help Academic Advisors and Retention Specialists with decision making

San José State University Housing Services, San José, CA 2016-2019

Resident Advisor
• Designed programs in the areas of safety and security, multicultural competence, and school pride aimed at impacting
personal connections within the residence halls
• Facilitated conflict management interventions and hosted one-on-ones with residents to resolve conflict
• Coordinated events with campus partners to aid in academic achievement and retention efforts
• Managed the safety of over 700 residents by conducting rounds around the residence halls

ORGANIZATIONS

Higher Education Leadership Organization, Member 2019-Present

NASPA Student Affairs Administrators in Higher Education, Member 2018-Present
Psi Chi: The International Honor Society in Psychology, Member 2018-2019
The Braven Accelerator, Fellow 2017- 2019

CORE COMPETENCIES

● Competent with e-learning or e-advising software/programs (e.g Peoplesoft)

● Cognitive Skills in Microsoft Windows applications including word, powerpoint, zoom, microsoft teams and excel
● Crisis Management: Uses independent judgment and creativity to identify problems, strong ability to recommend and
implement solutions to meet the need of the situation
● Management Skills: Set vision and goals of programs/projects, develop procedures, and quickly and accurately assess
individual needs of students
● Team Oriented: Maturely handle interpersonal challenges, manage projects, and navigate difference especially in the face of
resistance, indifference, or hostility