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RIG - How To Win Friends and Influence People Text Summary PDF
RIG - How To Win Friends and Influence People Text Summary PDF
By Dale Carnegie
Next to health, people’s next biggest interest is human “As much as we thirst for approval,
relationships: to understand and get along with others, be well- we dread condemnation.”
liked and win people to their way of thinking. This book serves - Hans Seyle
just that objective. Although it was first published in 1936, its
principles and insights are timeless and are still powerful today
for any situation that involves people. Understand, not criticize
“Instead of condemning people,
let’s try to understand them.
Introduction Let’s try to figure out why they do
what they do. That’s a lot more
profitable and intriguing than
Carnegie starts by stating a pre-requisite
criticism; and it breeds sympathy,
to getting the most from this book, which is
tolerance and kindness.”
“a deep, driving desire to learn, a vigorous
determination to increase your ability to deal
with people.” His methods represent a way of
life that can be achieved through practice, and
will only work when they are applied sincerely from the heart,
rather than used as techniques to cajole others. The core idea
of his book is to always consider things from the other person’s
point of view, as well as your own.
2 Smile
If you know you will be rebuked anyway, it is much Admit to your mistake
better to take the first step and do it yourself “Any fool can try to defend
enthusiastically, rather than have someone do it. his or her mistakes – and
Not only will this remove guilt and defensiveness, most fools do – but it raises
it usually address the problem caused by the one above the herd and
mistake & encourage the other person to be open-minded too. gives one a feeling of
nobility and exultation to
admit one’s mistakes.”
Allow people to talk themselves out, and share Listen rather than talk
about their businesses and problems. Ask “(People) know more about
questions and listen sincerely and patiently, their business and problems
with an open mind. Do not interrupt even if you than you do. So ask them
disagree with them. questions. Let them tell you a
few things.”
To be liked by our friends, make them feel important by allowing
them to excel us and share about their accomplishments (rather
than boast about ours). Let people own the ideas
“No one likes to feel that he
or she is being sold
something or told to do a
Let the other person feel that the idea thing. We much prefer to
7 is his or hers feel that we are buying of
our own accord or acting on
our own ideas.”
We tend to have more faith in ideas that we discover
on our own. Hence, rather than presenting an idea
as your brilliant solution, make a suggestion and
allow the other person to draw his own conclusion.
If possible, even allow the other person to claim
credit for the idea, as it will yield better results.
Dramatization
12 Throw down a challenge “Merely stating a truth
isn’t enough. The truth has
to be made vivid,
People are motivated by opportunities to prove
interesting, dramatic. You
themselves and to win. Stimulate competition or
have to use showmanship.”
throw a challenge to appeal to people’s desire to
be important, to excel and win.
The challenge
“The desire to excel! The
Be a Leader: How to Change People Without challenge! Throwing down
Giving Offense or Arousing Resentment the gauntlet! An infallible
way of appealing to people
of spirit.”
Praise improvements
“Abilities wither under
Give the other person a fine reputation
7 to live up to
criticism; they blossom
under encouragement.”
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For example, you can offer someone a good title for his work, or
offer a substitute immediately after turning down an offer.
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