Problems Related to Six-Sigma
Qi)
A telephone service provider estimates that percentage of dropped call rate is 5%.
Calculate the corresponding Sigma score. What should be the target dropped call rate if the
telephone service provider would like to achieve a Sigma Score of 3.5?
02)
A cookie manufacturing sells 100 grams of cookie packets. Due to several reasons, the
cookie weight may not be exactly 100 grams. if the upper and lower specification limits i.e,
USL and LSL are 105 and 95 respectively, what should be the maximum standard
deviation to achieve 6 process capability? Assume that mean weight of cookie packet is
100 grams.
Q3)
A hospital sets a target waiting time for registering new patients is 15 minutes. Any patient
waiting for more than 1S minutes is treated as defect. During recent data analysis, the
sigma score for waiting time was found to be 2.8. In a month, about 2000 patients are
admitted in the hospital. How many of them waited for more than 15 minutes?