CAITLIN MCCULLOUGH

11 Calcott Court, Thorold, ON, L2V 4J9

Mobile: (905) 550-6588 Home: (905) 665-9347 Email: cm16qp@brocku.ca

EDUCATION
Honours Bachelor of Arts Degree in Psychology September 2018 – Present
Brock University, St. Catharines, ON

WORK EXPERIENCE
Sales Associate September 2016 - Present
JYSK Bed Bath and Home, Whitby, ON
 Designed a mentor program for new employees that provides a more detailed
training experience in order to adapt to the new work environment
 Implemented a new filing system for various paperwork that improved
organization and efficiency of work tasks
 Developed strong leaderships skills from being a team captain on various
successful work projects
 Maintained a positive work environment by using effective communication and
conflict resolution skills in all departments for new and current employees in
order to sustain employee satisfaction
 Initiated daily, 10-minute morning meetings review over goals for the day,
discuss employee concerns, and consider any improvements to the work
environment resulting in strengthened employee response on surveys that
reviewed employee satisfaction and belonging

VOLUNTEER EXPERIENCE
Peer Mentor April 2019
Oak Centre Clubhouse, Welland, ON
 Supported members of the clubhouse with everyday tasks and responsibilities in
order to assist in their reintegration to society
 Facilitated group activities designed to promote member participation and
socialization
Caitlin McCullough (905) 550-6588 Page 2
cm16qp@brocku.ca

Activities Assistant October 2013 – June 2014

Chartwell Colonial Retirement Residence, Whitby, ON
 Assisted the Activities Director in the organization and supervision of various
seniors’ events and programs to ensure events and programs ran smoothly
 Created a positive living environment for residents by encouraging social
interaction and participation within events

Reading Assistant June 2013 – September 2013

Oxford Learning Centre, Kingston, ON
 Assisted with the collaboration of the Little Readers program with Therapeutic
Paws of Canada by organizing and monitoring reading sessions for children

CLUBS AND MEMBERSHIPS

Residence Action Council Building Advocate 2017-2018
Brock University, St. Catharines, ON

AWARDS
Residence Community Award 2018
Brock University, St. Catharines, ON
 For positive contributions to residence life in addition to being an outstanding
student among the residence community

TECHNICAL SKILLS
 Experienced using various Microsoft Office applications
 Trained in using the task management and associate communication platform,
ThinkTime

References Available upon Request