Republic of the Philippines

Laguna State Polytechnic University

Province of Laguna

College of Teacher Education

An Outcomes-Based Learning Program

I. UNIVERSITY

VISION: The Laguna State Polytechnic University shall be the Center for Sustainable
Development transforming lives and communities.
MISSION: LSPU provides quality education through responsive instruction,
distinctive research, and sustainable extension and production services for improved
quality of life towards nation building.

QUALITY POLICY: We, at LSPU are committed with continual improvement to

provide quality, efficient services to the university stakeholders’ highest level of
satisfaction through a dynamic and excellent management system imbued with
utmost integrity, professionalism and innovation

AN OUTCOMES-BASED LEARNING PROGRAM (Syllabus)

Course Title: TLE M15 - Housekeeping Semester: 1st Summer
No. of Hours: 54 hrs/sem

No. of Units: 12 Prerequisites:_________________________

Part 1. COURSE DESCRIPTION

Rationale: This is an outcomes-based course prepare students with what it takes to
direct the day to day operations of vital department from “big picture”
management down to technical details. Students learning experience is
enhanced by industry driven case studies, listings of web sites related to course
materials and articles.

Focus: To provide students with a system approach to managing housekeeping

operations in the hospitality industry. Of interest of those interested in the
housekeeping operations, industry, or pursuing a career in the hospitality
industry.

Outcome: Students are expected to learn that housekeeping management is

intended to equip the present or future housekeeping manager with skills on
planning, organizing, directing, and controlling the flow of housekeeping
operations. The students should know the importance of a housekeeper to
have the guidelines on the templates to make a reliable and efficient
operational system to work on.
Part 2. Outcomes-Based Macro Curriculum Framework

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 Intended Learning Outcomes (ILOS)
Institutional (IILOs)
LSPU CTE Graduate Attributes
An LSPU CTE Graduate is expected to be
Responsible and Upright Citizen, who
is capable of achieving high level
INTEGRITY
personal well-being contributive to the
harmony and betterment of the
profession, family, society and nation.
Compassionate Leader, who is an
advocate of good governance and
quality management for a quality life.
PROFESSIONALISM
Professionally Skilled, who applies
technological as worker-leader in the
field of expertise apt to the global
needs.
Effective Communicator, who is
proficient in the exchange of
information orally and in writing both in
English and Filipino.
Creative Thinker, who articulates and
produces entrepreneurial resources
extended to families and community
INNOVATION
for improvement
Competent Researcher, who is able to
analyze facts methodically, discover
and establish new theory to be used in
solving problems and decision making
contributory to the sustainability of the
needs of the community.
LSPU-ACAD-SF-015
Program (PILOS)
When you successfully
complete Bachelor of
Secondary Education, you will
be able to:
Develop leadership potentials and
management skills and
competence necessary in the real
life situations.
Achieve relevant instructions and
training programs to ensure
success in qualifying professional
examinations, and employability
in the world of work.
Be a responsible graduate imbued
with the ideals and aspirations of
Philippine life and culture capable
to preserve, enrich and
perpetuate the authentic Filipino
traditions and aesthetic values.
Enhance your concepts of self-
discipline, physical fitness and
cooperation which are essentials
to effective teaching.
Expand creativity, critical thinking,
and research capabilities to
improve the quality of instructions
required for the development of
national economy.
Develop, improve, extend and
disseminate educational
innovations to service areas
through on the job-trainings and
outreach programs for the
advancement of community life.
Rev. 0 26 August 2016
Course (CILOs)
(CMO #30, S2007)
When you successfully
complete Housekeeping,
you will be able to:
Identify the scope of
housekeeping
maintenance and
housekeeping
responsibilities.
Show good leadership and
membership in making
research work.
Demonstrate innovative
resourcefulness from
cleaning, care
maintenance and
sanitation in housekeeping
operation.
Demonstrate the safety
and security in
housekeeping.
Show strategies in
managing and monitoring
the housekeeping job.
Develop and demonstrate
individual awareness in
managing and monitoring
the housekeeping job.
COURSE SYLLABUS IN HOUSEKEEPING
Part 3. Teaching and Learning Matrix
Intended Learning Learning Assessment Time
Course Contents
Outcomes (ILOs) Activities Tasks Frame
At the end of the
learning experience you will
be able to;
1. Discuss the VM of 1. Vision and Mission of the Reflective Week
the University University Exercises 1
2. Recite the VMGO 2. Goals and Objectives, Rules and
with enthusiasm Regulations of the University and
College
ILO 1
1. discuss the origin, 1. 5’S Lecture Performance Test Week
meaning and importance of 2. 5’S Importance Discussion Written Test 2
3. Safety
5’S Demonstration Recitation
2. differentiate 5’S
methodology
ILO 2 CHAPTER 1. Housekeeping Organization
1. discuss the importance of Lecture Recitation Week
housekeeping 1. Housekeeping Discussion Performance Test 3
2. Types of Housekeeping
2. explain the difference Demonstration
3. Scope of Housekeeping
between domestic and 4. Housekeeping Organization
institutional housekeeping 5. Distribution of Housekeeping
3. familiarize with the Responsibilities
different responsibilities of 6. Standards of Ideal Housekeeping
housekeeping staff

ILO 3 CHAPTER 2. Cleaning Supplies and

1. identify the different Procedures Lecture Written Test Week
cleaning equipment 1. Cleaning Equipment and their Discussion Performance Test 4-5
Proper Usage
2. discuss the proper use Demonstration Recitation
2. Cleaning Supplies and Materials
and maintenance of the Project Making
3. Cleaning Chemicals
cleaning equipment 4. General Rules in Using Cleaning
3. discuss the general rules Equipment
in using cleaning 5. Cleaning Standards
equipment 6. Bathroom Cleaning
4. explain the furniture 7. Furniture Cleaning, Care and
Maintenance
cleaning care and
8. Spot Removal on Furniture
maintenance 9. Windows Cleaning
10. Brass Cleaning and Polishing
11. General Household
12. Kitchen Cleaning

ILO 4 CHAPTER 3. Floor Care, Cleaning and Week

1. identify the different Maintenance Lecture Written Test 6-8
types of floor 1. Types of Floor Discussion Performance Test
2. Types of Floor Cleaning and
2. discuss the proper Demonstration Recitation
Maintenance
cleaning and Quiz Project Making
3. Resilient Floors, Care and

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 maintenance of the Maintenance
carpets and rugs 4. Hard Floor Cleaning
Maintenance
5. Care of Wooden and Parquet
Floors

6. Carpets and Rugs Cleaning and

Maintenance
7. Floor Cleaning Process

ILO 5 CHAPTER 4. Guestroom Cleaning and

Maintenance Lecture Written Test Week
1. explain the nature and 1. Nature and Scope of Room Demonstration Performance Test 8-11
Maintenance
scope of room Quiz Recitation
2. Classification of Guestrooms
maintenance Performance Project Making
3. Room Status
2. discuss the classification 4. List of Standard Room
of guestroom and room amenities
status 5. Installation and Set-up of Room
3. familiarize with standard Amenities
room amenities 6. Preparations for Quality Rooms
Keeping
4. explain the inventory,
7. Handling Room Keys
report and 8. Inspecting a Vacant, Check-out
documentation Room
9. Night Service
10. Handling of Lost and Found
Items
11. Requisition and Issuance of
Stocks
12. Inventory, Report and
Documentation
MIDTERM EXAMINATION
ILO 6 CHAPTER 5. Linen and Laundry Service Week
1. discuss the 1. Distribution of Laundry Written Test 12-13
function of the linen and Responsibilities Performance Test
2. Sequence of Laundry Service
laundry personnel Recitation
3. Laundry Equipment
2. familiarize with the Project Making
4. Pick-up, Segregation and
different laundry Tagging of Laundry
equipment 5. Sorting, Marking and Washing
3. explain the procedures the Linen and Laundry
for laundry pick-up, 6. Washing Procedures
segregation, sorting, 7. Recording and Delivery of
Laundry Items
marking, washing linen
ILO 7 CHAPTER 6. Sanitation in Housekeeping Week
1. define sanitation and Operations Lecture Written Test 14-15
1. What is Sanitation? Demonstration Performance Test
microorganism 2. What are Microorganisms and Recitation
2. discuss pest control How Do They Multiply?
Project Making
chemicals and 3. Prevention of Bacterial
Contamination
equipment
4. Pest Control
5. General Control Measures
6. Pest Control

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 Chemicals/Equipment
ILO 7 CHAPTER 7. Safety and Security in Week
Housekeeping 16-17
1. discuss the safety and 1. General Safety and Security Written Test
security measures for Measures for Guests Performance Test
2. Key Handling and Control
guest Project Making
3. Fire Safety- Prevention and
2. explain the fire safety Control
prevention and control 4. Safety at Home
5. Security Tips at Home
ILO 8 CHAPTER 8. Managing and Monitoring Lecture Written Test Week
the Housekeeping Job Demonstration Performance Test 18
1. differentiate between 1. Scope of Housekeeping Project Making
physical inventory Management
2. Budget Preparation
from a perpetual
3. Reporting, Documentation and
inventory Monitoring
2. discuss the reporting,
documentation and
monitoring
FINAL EXAMINATION

Part 4. REFERENCE/S;
(Journals, Basic Readings, Web References)

Roldan Samson, Amelia., Malapitan-Crespo, Amelia. Housekeeping Management. A

Publication of AR Skills Development and Management Services. Year 2003. Paranaque City, Metro-
Manila, Philippines.

Technical Education and Skills Development Authority, Housekeeping NC11,

East Service Road, South Superhighway, Taguig City, Metro Manila.

MATERIALS: LCD, Laptop, Books

Part 5. Learner Assessment (Grading System)

THEORY LABORATORY
a. Class Participation 20% a. Manipulation 40%
b. Assessments 20% Laboratory Exercises
c. Recitation 10% Performance test
c. Major Exams 20% b. Projects 40%
d. Values Infused 10% Requirements
Attendance Assignments
Behavior c. Work Habits/Attendance 20%
e. Requirements 20%

Part 6.Course Policies

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 1. Regular attendance is required for all students. 3 unexcused absences will mean
automatically dropped from the subject.
2. Wearing of the University student’s ID and uniform at all times is required for all the
students except when having field activities.
3. Active Participation individually and in group is expected.
4. Tardiness is equivalent to one day absence.
5. Student shall abide the instructor’s/ professor’s policy on the submission of learning outputs
based on the metrics and deadlines given.
6. Each is entitled to share his ideas; has the chance to correct errors of ways; and prove ideas
or issues worthy studying provided it is not intending any harm.

Prepared by: Noted: Conforme: Approved:

JONATHAN M. ZAPATA EDNA O. BRIONES, Ed. D.

TLE- Part time Instructor Program Coordinator Chairperson, CIDQA Dean, CTE

LSPU-ACAD-SF-015 Rev. 0 26 August 2016