Professional Documents
Culture Documents
7 PDF
7 PDF
Competency
(Hoffmann,
Kafatos, Janeway, & Ezekowitz, 1999). According to Katz and Kahn (1978) there are four
main different types of competencies:
Competency models describe how knowledge, skills and personal characteristics of workers
are combined for effective performance needed in organizations and these models also act as
an aid for HR department to select, train, develop , and appraise and plan for succession
(McLagan, 1989).
Capacity
effectively, deliver efficiently, and add value (or in other words to make a positive
contribution towards the strategic goal of the organization). Because it is mostly based
on potential or intangibles, capacity is considered a latent factor as opposed to
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