Ford Marketing Mix

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21651_FORD 8/3/06 1:49 pm Page 1

Sponsorship and

Ford
the marketing mix
01_Introduction
The Ford Motor Company is a US based global automotive manufacturer.
The company has manufacturing operations in six continents. In Europe
alone there are 35 factories located in nine countries. The Ford 'family'
includes the Jaguar, LandRover, Volvo and Aston Martin brands, as well
as the well-known Mondeo, Focus and Fiesta models.

In the UK, Ford employs around Ford has two objectives in its sponsorship strategy.
14,200 people at 10 different One is to reinforce and further build the Ford brand.
locations. It has led the UK The other is to achieve a good connection between
market in new car sales for over Ford and its potential customers. Through its
28 consecutive years. This has association with such a premium sporting event
been achieved in the context of such as the UEFA Champions League, Ford is able
an increasingly competitive new to directly reach its target customer for nine months
car market. every year. Research has clearly shown that this
sponsorship creates a positive view of Ford
Ford operates in both the private
particularly amongst football fans who watch
car and commercial vehicles
football on TV regularly.
markets. It serves a variety of
markets from vans for
The UEFA Champions League is the premium
commercial use to the Ford
European club football competition. It was officially
Focus (which is one of the
inaugurated in 1992. The UEFA Champions League
world’s best selling cars).
features the top 32 European club teams with
matches taking place on Tuesdays and
The Ford brand is well-known
Wednesdays across Europe. The current format
and its company logo identifies
came into play for the 2002-03 season. This
this brand worldwide.
involves a qualifying competition, one group stage

02_Sponsorship and involving 32 clubs and a final knockout stage

marketing strategies involving 16 clubs down to two and a final, which is

A strategy is a carefully considered plan devised to staged at a major European venue at the end.

help a company meet its objectives. A strategy can


relate to the company’s brand, its marketing or how Ford is one of six sponsors of the UEFA Champions

it meets customers’ needs. League. Only official sponsors, i.e. those companies
who purchase sponsorship rights from the Rights

Global Blue Chip companies like Ford have holder, such as UEFA, are able to associate with the

carefully planned brand strategies. Sponsorship is competition. By purchasing these rights for the UEFA
an effective way of meeting Ford’s brand objectives. Champions League, Ford and other sponsors have
It permits a company to enhance the value of its the unique and exclusive opportunity to associate
brand through a positive association with an event themselves with this event. This helps Ford drive a
or tournament. competitive advantage in its particular market.
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Ford

The marketing ‘mix’ is the particular set of


marketing tools used by a company. By ‘mixing’
these, a business can work to achieve marketing
objectives. Four basic tools are usually available:
Product, Price, Place and Promotion. These are
also known as the 4Ps.

03_Product
Ford produces a wide range of vehicles, each is
targeted towards a particular part of the total
market: the Ford ‘Ka’ is aimed at a different
consumer to the Ford ‘Galaxy’. The features, size,
style, image, colours and performance of these
products all appeal to distinct ‘segments’ of the
new car market. In developing new products Ford
considers the needs of different types of consumer.
All products, whether they are physical things, or
services, emerge with an end user in mind. This is a
key part of meeting the needs of a market.
price of its vehicles. This is
known as non-price
Through research, Ford knows that a large
competition. By sponsoring
percentage of target customers who are
the Champions League, the
considering purchasing one of its vehicles, will also
company can build the
be interested in football. It is likely they will watch
prestige and value of its brand
the UEFA Champions League. The company's
– this is another element of
association with the competition allows it to target
non-price competition.
these people in a very direct way.

Ford’s sponsorship can


Sponsorship rights allows Ford to target football
strengthen the company’s
fans (some of whom may be potential customers)
pricing policy. For example,
through several communication channels, e.g. at
through its association with
the stadium, within the television programme and the UEFA Champions League,
through themed promotions. Through these rights, Ford is able to produce an
Ford can promote a specific vehicle - one which exclusive range of Champions
has just been launched, or which appeals League edition cars, these will
specifically to football fans. have some special features as
well as Champions League
04_Price branding. These vehicles will
A company like Ford will constantly evaluate the be more attractive to many buyers.
return on its investment in sponsorship. This
evaluation measures both the value of the media 05_Place
exposure and the impact on its brand. Price is the The popularity of football across Europe and the
second element in Ford’s marketing mix. world, particularly amongst Ford's target customers
means that its sponsorship of the Champions
Ford strategists must establish a pricing policy for League allows the company to tap into its
its vehicle ranges. The price policy for a vehicle customers’ passion for the sport. It means that, like
takes into account costs, a profit margin and also the brand, it stretches beyond national boundaries.
the price of competing products available in the
market. Its sponsorship of the Champions League Its dealership network is the face of the Ford brand
is one way Ford competed without changing the at retail. This is where most customers will see the
21651_FORD 8/3/06 1:49 pm Page 3

A crucial aspect of Ford’s promotional tactics is to

Ford
develop the image of the company, rather than
specific products. Ford develops a reputation as a
manufacturer of quality, size, strength and vitality.
The ‘Destination Football’ campaign serves to
associate the Ford brand with passion, drive, desire,
success, speed, movement and youth.

Marketing specialists sometimes refer to promotion


‘above-the-line’ and ‘below-the-line’. Above the line
promotion occurs through independent media, such
as the press or television. These external media are
usually used to carry advertising messages from
firms like Ford. Below the line promotion uses
methods that are not controlled by external
agencies. This includes sales promotions,
exhibitions and direct mail shots.

Promotion is therefore far more than just advertising.


Ford uses below-the-line promotions by exhibiting
Ford product, test drive, and
vehicles at events and exhibitions; engaging in
ultimately make a purchase.
They will return throughout the online promotions as well as direct mailing of

life of the vehicle for servicing customers. There is also a good deal to be gained

and the purchase of parts and from public relations (PR).


accessories. The Ford
dealership network is one of the For Ford, promotional options are changing. TV
largest in Europe, it knows how advertising used to be the dominant above-the-line
far a potential customer is promotional tool used by the powerful corporations
prepared to travel to purchase a who had the resources. Today with more and more
car, or for servicing. The TV channels available, this communication method
location of dealerships is is becoming increasingly fragmented. TV audiences
strategically planned to ensure are able to tune in to multi-channel alternatives and
that every customer has a satellite TV and digital freeview set top boxes are
dealership within a certain accelerating this trend.
radius of their home.

For marketing executives seeking the most effective


The dealership network is
forms of promotion, technology is affecting the value
therefore another channel
of TV advertising. People can now record
where Ford can appeal to the
programmes for viewing later and skip the adverts
customer's passion for football,
easily. Mass audiences are no longer tied to specific,
and promote its association with the UEFA Champions
one off, broadcasts. People will shortly be able to
League. Dealerships across Europe hold football-
download programmes on to hand held devices.
themed promotions and family fun weekends.
Will adverts have the same effect? With this trend,

06_Promotion the ability through sponsorship to become part of


Ford employs a pan-European promotional strategy to the television programming itself, and not just part of
draw attention to its products and services. The the advert break, is even more important.
purpose of this is both to attract new customers and
to retain existing ones. Ford’s promotional strategy Ford’s Champions League sponsorship has the
must first create awareness of the company’s product advantage that it is an all-tactic promotional vehicle.
range. Promotion must reach target audiences that The campaign contains both above-the-line and
might be geographically widely spread. below-the-line components.
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Ford

During matches broadcast live across the world, TV


adverts for Ford products can be shown. The Ford
brand and specific products aimed at local markets
are emphasised before a match, at half-time and
immediately afterwards. Ford can commission
poster campaigns promoting the game as well as
their products; press adverts can do the same.

At the matches, Ford's presence on the pitch in the


form of perimeter boards means that the Ford
brand is almost part of the game itself, and Ford
can promote its brand message strongly for the full
ninety minutes of the game. On TV the 'idents'
which top and tail the match programme into and
out of the advertising breaks provide another
opportunity. Here Ford can promote a specific
brand message targeted to the football audience
who regularly switch on for Champions League
matches. These are all ‘above-the-line’ tactics.

The Champions League connection can help to


generate below-the-line promotion too. At the
stadium as fans arrive for a match, shoot-out zones
and five-a-side games are an opportunity for Ford
to promote its association with the tournament. PR
is gained by offering young children the chance to
participate in the pre-match ceremonies.

07_Conclusion
Football sponsorship for Ford means being a key
ingredient of the UEFA Champions League. This
is a long-term strategy that goes beyond merely
attaching the Ford badge to the event. The
dynamics of the competition, the excitement and
the desire, the eventual outcome, combine to
create a positive view of Ford.

Blue Chip companies: a common stock of Market: the total available, or potentially

nationally known companies whose value and available, body of purchasers for a product.
OF TERMS
GLOSSARY

dividends are reliable; typically have high price

and low yield; "blue chips are usually safe Sponsorship: where a firm ‘buys in’ to an event

investments". or team by paying some or all of the costs.

Brand: an identifiable name, slogan, symbol or

image that uniquely identifies a product or a

family of products.

For more information about Ford please browse:


www.ford.co.uk

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