Project Quality Management

Submitted for the Subject of: MSP-607 PQM

Submitted To: Sir Faisal Shahzad
Submitted date: 08-11-2020

Student Name Regd. No.

Waqar Hassan 03-398192-030

Total Quality Management (TQM) would not be what it is today without Toyota Motors.

Renowned for its lean production system, Toyota Motors is the 10th most significant
organization on the planet as per Fortune Global 500 and one of the main organizations on the
list to directly address TQM.

Graphs, broad timetables and reports line the organization's website to address the evaluation of
TQM and Quality Control (QC) all through its 75-year history.

Toyota Motors Co. Ltd. has gotten different renowned honors for quality administration,
remembering the Deming Application Prize for 1965 and the Japan Quality Control Award in
1970.

For Toyota, TQM depends on the idea of "customer first", kaizen meaning constant improvement
and "total participation" which implies the association and contribution, everything being equal.
In 1951, Toyota launched the Creative Idea Suggestion System to help and energize employees
in making successful commitments to the organization's turn of events. Toyota presented
Statistical Quality Control (SQC) in 1949. The organization additionally puts forth incredible
attempts to give back with network based undertakings and ecological activities. [ CITATION
BD13 \l 1033 ]

These concepts are at the core of Toyota's Production System (TPS), and have led to higher
quality of products and work, and improvement in all parts of the organization, from people to
services.

Comprised of two main pillars –“Continuous Improvement” and “Respect for People”. Toyota
clarified this new philosophy because it felt it needed to present new guidelines, values and
business methods for its employees who are now working all over the world and represent
different cultures. [ CITATION BD13 \l 1033 ]
How does the organization reflect Deming theory of knowledge?

 Toyota build a culture of stopping fix problem to get quality right the first time.
 Standardize task and processes are the foundation for continuous improvement and
employee empowerment.
  Toyota use only reliable, thoroughly tested technology that serves your people and
processes.
 Toyota grow leaders who thoroughly tested technology that serves your people and
processes.
 Become a learning organization through relentless reflection and continuous
improvement (kaizen).
 Make decision slowly by consensus, thoroughly considering all options, implement
decision rapidly.
 Toyota use only reliable, thoroughly tested technology that serves your people and
process.

Q.2 Is there any aspect reflecting Crosby Quality Vaccine?

 Toyota Motor Corporation's vehicle production system is a way of making things that is
sometimes referred to as a "lean manufacturing system," or a "Just-in-Time (JIT)
system," and has come to be well known and studied worldwide.[ CITATION Lam11 \l
1033 ]

 The Toyota Production System (TPS) was established based on two concepts: "jidoka"
(which can be loosely translated as "automation with a human touch"), as when a
problem occurs, the equipment stops immediately, preventing defective products from
being produced; and the "Just-in-Time" concept, in which each process produces only
what is needed for the next process in a continuous flow. [ CITATION Lam11 \l 1033 ]

 Toyota prefer the Crosby Do It Right the First Time point to reduce the risks. Toyota also
implement the kaizen for the continuous improvement. He emphasize that to manage
quality it is needed to be prevented rather than to be detected nor to be tested.

 Zero defects doesn’t mean mistakes never happen, rather that there is no allowable
number of errors built into a product or process and that you get it right first time.
Bibliography

B, D. (2013). The Toyota Way. Business Initiative Directions.

Cory Hallam, J. M. (2010). Analysis of the Toyota Production System and the genesis of Six Sigma
programs: An imperative for understanding failures in technology management culture
transformation in traditional manufacturing companies. Conference: Technology Management
for Global Economic Growth (PICMET), 2010 Proceedings of PICMET '10:.

Kemper, L. (2011). The Battle of the Gurus. Business and Management.