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Flygt 2660.181: Service and Repair Instructions
Flygt 2660.181: Service and Repair Instructions
Instructions
Flygt 2660.181
Table of Contents
Table of Contents
1 Introduction and Safety..............................................................................................................3
1.1 Introduction.......................................................................................................................... 3
1.2 Safety terminology and symbols........................................................................................3
1.3 User safety.............................................................................................................................4
1.4 Special hazards.....................................................................................................................4
1.5 Protecting the environment................................................................................................5
1.6 Spare parts............................................................................................................................5
1.7 Warranty................................................................................................................................ 5
2 Product Description....................................................................................................................6
2.1 Products included................................................................................................................ 6
2.2 Pump design.........................................................................................................................6
2.3 Monitoring equipment........................................................................................................ 6
2.4 The data plate.......................................................................................................................7
2.5 Product denomination........................................................................................................ 7
3 Installation....................................................................................................................................9
3.1 Make the electrical connections.........................................................................................9
3.1.1 Connect the motor cable to the pump.................................................................... 11
3.1.2 Cable charts.................................................................................................................11
3.2 Check the impeller rotation..............................................................................................14
4 Maintenance..............................................................................................................................15
4.1 The fault-tracing process.................................................................................................. 16
4.1.1 Trace faults in the drive.............................................................................................. 16
4.1.2 Check the stator.......................................................................................................... 16
4.1.3 Trace faults in the wet end.........................................................................................17
4.2 Torque values.....................................................................................................................17
4.3 Change the oil....................................................................................................................18
4.4 Disassemble the pump..................................................................................................... 19
4.4.1 Disassembly overview................................................................................................ 19
4.4.2 Remove the discharge connection ..........................................................................20
4.4.3 Remove the impeller: Drainage version (MT, HT).................................................. 20
4.4.4 Remove the impeller SH............................................................................................ 22
4.4.5 Remove the mechanical seal: Drainage versions................................................... 24
4.4.6 Remove the shaft unit.................................................................................................26
4.4.7 Remove the bearings................................................................................................. 29
4.4.8 Disconnect the electrical connections..................................................................... 31
4.4.9 Remove the pump top............................................................................................... 32
4.4.10 Remove the stator.................................................................................................... 33
4.5 Assemble the pump.......................................................................................................... 34
4.5.1 Assembly overview..................................................................................................... 34
4.5.2 Install the stator........................................................................................................... 34
4.5.3 Install the pump top: Standard version only........................................................... 35
4.5.4 Install the electrical connections...............................................................................35
4.5.5 Install the bearings..................................................................................................... 36
4.5.6 Install the shaft unit.....................................................................................................38
4.5.7 Install the mechanical seal: Drainage versions....................................................... 40
4.5.8 Check the seal tightness............................................................................................ 42
4.5.9 Install the impeller: Drainage version (MT, HT).......................................................42
4.5.10 Install the impeller SH.............................................................................................. 45
5 Troubleshooting....................................................................................................................... 54
5.1 The pump does not start...................................................................................................54
5.2 The pump does not stop when a level sensor is used.................................................. 55
5.3 The pump starts-stops-starts in rapid sequence............................................................55
5.4 The pump runs but the motor protection trips.............................................................. 56
5.5 The pump delivers too little or no water.........................................................................56
5.6 The pump does not start when a softstarter is used..................................................... 57
6 Technical Reference................................................................................................................. 59
6.1 Application limits............................................................................................................... 59
6.2 Motor data.......................................................................................................................... 59
6.3 Specific motor data............................................................................................................59
6.4 Dimensions and weights...................................................................................................60
6.5 Tools.................................................................................................................................... 63
6.6 Winding data...................................................................................................................... 66
WARNING:
Operating, installing, or maintaining the unit in any way that is not covered in this manual
could cause death, serious personal injury, or damage to the equipment and the
surroundings. This includes any modification to the equipment or use of parts not
provided by Grindex. If there is a question regarding the intended use of the equipment,
please contact a Grindex representative before proceeding.
Other manuals
See also the safety requirements and information in the original manufacturer's manuals
for any other equipment furnished separately for use in this system.
Special symbols
Some hazard categories have specific symbols, as shown in the following table.
Electrical hazard Magnetic fields hazard
Electrical Hazard: CAUTION:
1.7 Warranty
For information about warranty, see the sales contract.
2 Product Description
2.1 Products included
Pump model Standard EX MSHA Drainage Sludge
2660.181 X X
NOTICE:
Do NOT use the unit in highly corrosive liquids.
For more information about the strainer, see Technical Reference (page 59).
Pressure class
MT Medium head
HT High head
SH Super head
Impeller type
K Clog resistant
B Wear resistant with Dura-Spin®
4
24
5 23
22
6
21
7
20
8
WS006257A
9 10 11 12 13 14 15 16 17 18 19
1. Curve code or Propeller code
2. Serial number
3. Product number
4. Country of origin
5. Additional information
6. Phase; type of current; frequency
7. Rated voltage
8. Thermal protection
9. Thermal class
10.Rated shaft power
11.International standard
12.Degree of protection
13.Rated current
14.Rated speed
15.Maximum submergence
16.Direction of rotation: L=left, R=right
17.Duty class
18.Duty factor
19.Product weight
20.Locked rotor code letter
21.Power factor
22.Maximum ambient temperature
23.Read installation manual
24.Notified body, only for EN-approved Ex products
Figure 1: The data plate
b
c
3 Installation
Hazardous atmospheres
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WARNING: Electrical Hazard
Risk of electrical shock or burn. A certified electrician must supervise all electrical work.
Comply with all local codes and regulations.
NOTICE:
Leakage into the electrical parts can cause damaged equipment or a blown fuse. Keep
the cable ends dry at all times.
Requirements
These general requirements apply for electrical installation:
• The supply authority must be notified before installing the pump if it will be connected
to the public mains. When the pump is connected to the public power supply, it may
cause flickering of incandescent lamps when started.
• The mains voltage and frequency must agree with the specifications on the data plate.
If the pump can be connected to different voltages, then the connected voltage is
specified by a yellow sticker close to the cable entry.
• The fuses and circuit breakers must have the proper rating, and the pump overload
protection (motor protection breaker) must be connected and set to the rated current
according to the data plate and if applicable the cable chart. The starting current in
direct-on-line start can be up to six times higher than the rated current.
• The fuse rating and the cables must be in accordance with the local rules and
regulations.
• If the rated current of the pump is the same or close to the ampere rating of the fuses
and circuit breakers, then the fuses and circuit breakers are required to have
characteristics for motors.
• If intermittent operation is prescribed, then the pump must be provided with
monitoring equipment supporting such operation.
• The thermal contacts/thermistors must be in use.
Cables
These are the requirements to follow when you install cables:
• The cables must be in good condition, not have any sharp bends, and not be pinched.
• The cables must not be damaged and must not have indentations or be embossed
(with markings, etc.) at the cable entry.
• The cable entry seal sleeve and washers must conform to the outside diameter of the
cable.
• The minimum bending radius must not be below the accepted value.
• If using a cable which has been used before, a short piece must be peeled off when
refitting it so that the cable entry seal sleeve does not close around the cable at the
same point again. If the outer sheath of the cable is damaged, then replace the cable.
Contact a local sales and service representative.
• The voltage drop in long cables must be taken into account. The drive unit’s rated
voltage is the voltage measured at the cable connection point in the pump.
• The screened cable must be used according to the European CE and EMC
requirements if a Variable Frequency Drive (VFD) is used. For more information,
contact your local sales and service representative (VFD-supplier).
• For SUBCAB® cables, the twisted pair copper foil must be trimmed.
• All unused conductors must be insulated.
Grounding (earthing)
Grounding (earthing) must be done in compliance with all local codes and regulations.
NOTICE:
Leakage into the electrical parts can cause damaged equipment or a blown fuse. Keep
the end of the motor cable dry at all times.
1. Check the data plate to see which connections are required for the power supply.
2. Connect the motor cable conductors, including ground (earth) , to the terminal or
starter unit.
3. Make sure that the pump is correctly connected to ground (earth) .
4. Firmly tighten the cable entry into its bottom-most position.
The seal sleeve and the washers must conform to the outside diameter of the cables.
1 2 3 4 12
19
20
L1 L2 L3 T1 T2 T3 T4
13
21
5 14 22
23
6
7 15
24
8
16
17
9
WS001021B
10 18
11
U
V Terminal
W plate
2660.181
2860.180
2870.180
773 49 02 T2 T1
RD U1 (RD)
CONNECTION TERMINAL BOARD
BK W2 (BK)
CABLE SEAL
CABLE SEAL
BN V1 (BN)
GN U2 (GN)
TERMINAL BOARD
YE W1 (YE) STATOR
BU V2 (BU)
WH T1 (WH/YE)
WS004926B
WH T2 (WH/YE)
L3 6 BK - - - -
EXTERNAL STARTER, DOL, WITHOUT INTERNAL CONTACTOR INTERNAL CONTACTOR, DOL MAX 500V (CSA MAX 250V)
Motor cable
Motor cable Terminal (4/4*/7*
Pump conductors) Terminal
(6/7* conductors) plate Pump Contactor plate
L3 GY/WH* W L3 GY/WH*
motor protection
5 - 6 BK W
L2 BK/BK* V L2 BK/BK* 3 - 4 GY V
L1 BN/RD* U L1 BN/RD* 1 - 2 BN U
T1 WH/OG* T1 GNYE/GNYE* A1 A2 WH T1
External
L3 GY/WH* 5 - 6 W 2 BK L2 W2 W2 (BK)
CABLE SEAL
BK
L2 BK/BK* 3 - 4 GY V 3 BK L3 V1 V1 (BN)
L1 BN/RD* 1 - 2 BN U 4 BK L1 U2 U2 (GN)
GNYE/GNYE* H A1 T1 5 BK L2 W1 W1 (YE)
External
Motor Terminal
cable Pump Softstarter plate
L3 GY L3 - T3 GY W
motor protection
L2 BK L2 - T2 BK V
L1 BN L1 - T1 BN U
GNYE A2 22 WH T1
A1 11 BU T2
External
P2
P1
WS004927B
Check the direction of rotation each time the cable has been re-connected and after
phase or total supply failure.
1. Start the motor.
2. Stop the motor.
3. Check that the impeller rotates in the correct direction.
The correct direction of impeller rotation is clockwise when you look at the pump from
above. When started, the pump will react in the opposite direction to the impeller
rotation.
Pumps with softstarter will not start if the phase sequence is incorrect.
L2
L1 L3
L1 L2 L3
WS001397A
4 Maintenance
Precautions
Before starting work, make sure that the safety instructions in the chapter Introduction and
Safety (page 3) have been read and understood.
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WARNING: Biological Hazard
Infection risk. Rinse the unit thoroughly with clean water before working on it.
WS006894A
Figure 3: Example of O-ring adjacent surfaces
During the reassembly, always make sure that existing index markings are in line.
The reassembled drive unit must always be insulation-tested and the reassembled pump
must always be test-run before normal operation.
Parameter Measurement
R2 V1— ground
R3 W1— ground
R4 U1— V1
R5 U1— W1
R6 V1— W1
2. With an ohm meter, check that R7— R9 are reasonably uniform.
Parameter Measurement
R7 U1— U2
R8 V1— V2
R9 W1— W2
3. Use the following flowchart to determine the action needed.
Insulation test
R1–R6: 1 or more value is → Yes → → → New stator, and BRK
0 MΩ
↓
No
↓
Insulation test
Are R7, R8 and R9 BRK
R1–R6: All values are > 5 → Yes → reasonably uniform?
→ Yes →
(Stator is OK.)
MΩ
↓ ↓
No → → No → New stator, and BRK
↓
Insulation test
Are R7, R8 and R9 Clean and dry stator,
R1–R6: 1 or more value is → Yes → reasonably uniform?
→ Yes →
and BRK
0.1–5 MΩ
↓
→ → No → New stator, and BRK
If there is a question regarding the tightening torques, please contact the local sales and
service representative.
Screws and nuts
1 2
1. Inspection screw
2. Oil screw
Figure 4: Symbols
WS001327A
↓
Remove bearings
Stator with stator Rotor unit with
← from bearing ← ← Seals
house bearing housing
housing
WS001334B
2. Remove the suction cover.
3. Remove the O-ring.
4. Loosen the impeller:
a) Lock the impeller to prevent rotation.
Use pliers, a screwdriver, or similar.
b) Remove the impeller screw and the washer.
WS001332A
WS001335B
c) Pull off the impeller.
WS001347A
5. Remove the impeller:
a) Lock the impeller to prevent rotation.
Use pliers, a screwdriver, or similar.
b) Turn the adjustment screw counterclockwise until the impeller breaks free from the
shaft.
Use a 10 mm hexagon bit adapter (Allen socket) with a 100 mm (4 in) extension.
WS001348A
WS001345B
7. Remove the inner diffuser.
8. Remove the upper diffuser.
9. Remove the impeller:
a) Lock the impeller to prevent rotation.
Use pliers, a screwdriver, or similar.
b) Turn the adjustment screw counterclockwise until the impeller breaks free from the
shaft.
Use a 10 mm hexagon bit adapter (Allen socket) with a 100 mm (4 in) extension.
WS001351A
1. Seal
2. Pressure equalizers
3. O-ring
4. O-ring
5. Seal housing cover
6. O-ring
7. Diffuser
1. Check that the oil has been emptied.
2. Remove the diffuser.
3. Remove the O-ring between the diffuser and the seal housing cover.
Only polyurethane diffusers have this O-ring. NBR-diffusers do not have this O-ring.
4. Remove the seal housing cover.
NOTICE:
Do not use any method where the shaft is used as counterstay as this may displace the
shaft in relation to the main bearing.
5. Remove the pressure equalizers.
6. Remove the O-ring on the seal housing cover.
7. Remove the retaining ring.
WS002949B
Figure 5: Removing the retaining ring. Generic seal shown.
8. Remove the mechanical seal.
WS002950B
2
9
10
4
1
5 11
6
7
WS008507A
8
1 2 3
WS008557A
1. Inner fasteners
2. Outer fasteners
3. Outermost holes
a) Remove the outer fasteners.
b) Remove the inner fasteners.
c) Install two screws through the adapter into the stator housing. Tighten the screws
until the heads are below the surface of the adapter.
Use M10×60 screws with hexagon socket heads.
WS009678A
d) Attach the pullers to the top of the adapter with the cylinders facing upwards.
Use one screw M12×35 through the edge hole of each puller. The center hole of
each puller must be directly over one of the lower screws.
WS009680A
e) Turn the lower screws counterclockwise to push the pullers upwards. Alternate
between the screws until the adapter breaks free.
Use an Allen key through the center holes of the pullers.
WS009681A
f) Remove the pullers.
g) Remove the adapter.
Depending on friction, the outer casing stays with the adapter or the pump top.
2. Remove the seal ring.
One seal ring comes loose when the outer casing is loosened from the adapter or the
pump top.
3. Remove the outer casing.
Use a rubber mallet and tap gently on the outer casing close to where it is attached.
The outer casing is attached to the adapter or to the pump top.
4. Loosen the shaft assembly:
a) Attach the pullers to the top of the bearing holder with the cylinders facing
upwards.
Use one screw through the edge hole of each puller. Each puller must point out
from the shaft with the center hole still over the stator housing.
Dimension: M10×35
WS009703A
b) Install a screw through the center hole of each puller and through a nut on the
other side of the puller.
Use M12 screws and nuts.
Minimum thread length: 45 mm (1.8 in)
c) Put protective sheets of metal between the screws and the stator to prevent
damage.
d) Lock the nut with a wrench and tighten the screw for each puller. Alternate between
the screws until the shaft assembly breaks free.
WS009704A
5. Remove the pullers.
6. Attach an eyebolt into the shaft.
7. Attach lifting straps to the eyebolt.
8. Remove the shaft assembly (shaft unit, bearing holder, bearings).
3. Remove the shaft assembly (shaft unit, bearing holder, bearings). WS003064A
NOTICE:
Only use a puller with three claws. Otherwise, the bearing housing can be damaged.
WS002957A
Figure 7: Removing the bearing housing. Generic pump shown.
3. Remove the main bearing.
Use a press or the dismantling tool and make sure that the bearing housing is evenly
supported during the removal of the main bearing.
WS002958A
WS002956A
1 4 1
3 5 5
6 6
2 2
7 7
WS008546A
1. Incoming power
2. Ground (earth) leads
3. Starter unit
4. Leads between starter unit and terminal plate unit
5. Terminal plate unit
6. Stator leads
7. Stator
Figure 9: Configurations. Left: With starter unit. Right: Without starter unit.
1. Check that the power from the mains is physically disconnected and locked out.
2. Disconnect the power leads.
a) Configuration with starter unit: Disconnect the leads between the starter unit and
the terminal plate unit.
b) Configuration without starter unit: Disconnect the incoming power leads from the
terminal plate unit.
3. Disconnect the ground (earth) leads.
4. Configuration with starter unit: Remove the starter unit.
WS008947B
WS008932A
4. Remove the cable entrance flange.
Make sure that you have enough slack in the motor cable to remove the pump top.
5. Remove the cover, and the gasket under the cover.
WS009020A
9. Disconnect the stator leads.
WS002667A
4. When the stator is released and has dropped down, allow the stator housing and the
stator to cool.
If the new stator is ready to be installed, then check that the stator housing is 150°C
(302°F). If it is, then install the new stator without allowing the stator housing to cool
down.
Stator
↓
Electrical connections, cable entry
↓
Pump top
↓
Bearings
↓
Shaft unit
↓
Seals
↓
Impeller
↓
Discharge connection or cover
WS003044A
4.5.3 Install the pump top: Standard version only
1. Fit new greased O-ring(s).
WS003043B
WS003051A
1 4 1
3 5 5
6 6
2 2
7 7
WS008546A
1. Incoming power
2. Ground (earth) leads
3. Starter unit
4. Leads between starter unit and terminal plate unit
5. Terminal plate unit
6. Stator leads
7. Stator
Figure 10: Configurations. Left: With starter unit. Right: Without starter unit.
1. Check that the power from the mains is physically disconnected and locked out.
2. Configuration with starter unit: Mount the starter unit.
WS008947B
3. Connect the ground (earth) cable.
4. Configuration with starter unit: Connect the leads between the starter unit and the
terminal plate unit.
5. Connect the power leads:
a) Configuration with starter unit: Connect the incoming power leads to the starter
unit.
b) Configuration without starter unit: Connect the incoming power leads to the
terminal plate unit.
WS002963A
WS002965A
WS002966A
WS002967A
WS002959A
WS002953A
3. Carefully lower the shaft-rotor unit with the bearing holder partly into the stator
housing.
4. Lower the shaft-rotor unit while turning the bearing holder clockwise to the index
mark.
WS002968A
5. Fit a new greased O-ring to the stator housing.
WS002969A
WS002971A
9. Fasten the screw(s).
Tighten diametrically opposite screws alternately.
WS008504A
1. Seal
2. Pressure equalizers
3. O-ring
4. O-ring
5. Seal housing cover
6. O-ring
7. Diffuser
1. Grease the shaft.
2. Fit the mechanical seal:
a) Oil the new mechanical seal.
b) Check that the drive pin engages in the drive groove in the shaft.
WS008542A
WS008543A
4. Press down the retaining ring by using a tube of suitable size.
The seal will move down into its final position.
WS008544A
5. Use a screwdriver to check that the retaining ring is properly seated in its groove.
WS008545A
WS002976A
t
WS004937A
Pmax = 0.017 X Pd X
V
NOTICE:
Surplus grease can cause the impeller to become loose. Remove surplus grease
from conical and/or cylindrical surfaces of shafts and/or sleeves.
WS006895A
2. Align the edge of the adjustment screw with the edge of the conical sleeve so that they
are flush.
WS001759A
6. Assemble the impeller with the conical sleeve onto the shaft.
Make sure that the conical sleeve bottoms in the impeller.
WS001330B
8. Turn the adjustment screw clockwise until the impeller makes contact with the suction
cover.Tighten a further 1/8 turn, 45°.
This will ensure the correct clearance between the impeller and the suction cover in
the next step.
Use a 10 mm hexagon bit adapter (Allen socket).
WS001336A
WS001328A
10.Mount the strainer and the nuts.
Tightening torque: 44 Nm (32.5 ft-lb)
WS001331A
NOTICE:
Surplus grease can cause the impeller to become loose. Remove surplus grease
from conical and/or cylindrical surfaces of shafts and/or sleeves.
WS006895A
2. Align the edge of the upper adjustment screw with the edge of the upper conical
sleeve so that they are flush.
WS001759A
a
WS001344A
5. Assemble the upper conical sleeve and the upper impeller onto the shaft.
6. Mount the diffuser parts and tighten.
WS001338B
7. Mount the suction cover with its O-ring and tighten.
Tightening torque: 44 Nm (32.5 ft-lb)
WS001342B
8. Turn the adjustment screw clockwise until the impeller makes contact with the suction
cover.
This will ensure the correct clearance between the impeller and the suction cover in
the next step.
Use a 10 mm hexagon bit adapter (Allen socket) with a 100 mm (4 in) extension.
WS001353A
9. Remove the suction cover.
WS001350B
WS001759A
12.Assemble the lower conical sleeve and the lower impeller onto the shaft end of the
upper impeller.
WS001343B
14.Turn the lower adjustment screw clockwise until the lower impeller makes contact with
the suction cover. Tighten a further 1/6 turn, 60°.
This will ensure the correct clearance between the lower impeller and the suction
cover in the next step.
Use a 10 mm hexagon bit adapter (Allen socket) with a 100 mm (4 in) extension.
WS001352A
15.Fasten the impeller:
a) Place the washer on the impeller screw.
b) Lock the impeller to prevent rotation.
Use pliers, a screwdriver, or similar.
c) Tighten the impeller screw.
Tightening torque: 44 Nm (32.5 ft-lb)
d) Tighten a further 1/8 turn, 45°.
The screw will be loaded to its yield point and the load capacity of the joint will be
higher.
e) Check that both the upper and lower impeller can rotate easily.
WS001339A
WS001341B
4.5.11 Install the discharge connection
1. Place the pump in its upright position.
2. Mount the discharge connection together with a new O-ring.
WS008932A
4.6 Service
Regular inspection and service of the pump ensures more reliable operation.
NOTICE:
Shorter intervals may be required when the operating conditions are extreme, for
example with very abrasive or corrosive applications or when the liquid temperatures
exceed 40°C (104°F).
4.6.1 Inspection
Regular inspection and service of the pump ensures more reliable operation.
1 Regardless of individual applications, the inspection volume should not be inspected less frequently than the intervals for normal applications and
operating conditions at media (liquid) temperatures <40°C (104°F).
5 Troubleshooting
Introduction
NOTICE:
Do NOT override the motor protection repeatedly if it has tripped. Doing so may result in
equipment damage.
Cause Remedy
An alarm signal has been triggered Check that:
on the control panel. • The impeller rotates freely.
• The sensor indicators do not indicate an alarm.
• The overload protection is not tripped.
If the problem still persists:
Contact the local sales and service representative.
The pump does not start Check that:
automatically, but can be started • The start level regulator is functioning. Clean or replace if necessary.
manually. • All connections are intact.
• The relay and contactor coils are intact.
• The control switch (Man/Auto) makes contact in both positions.
Check the control circuit and functions.
The installation is not receiving Check that:
voltage. • The main power switch is on.
• There is control voltage to the start equipment.
• The fuses are intact.
• There is voltage in all phases of the supply line.
• All fuses have power and that they are securely fastened to the fuse
holders.
• The overload protection is not tripped.
• The motor cable is not damaged.
Cause Remedy
The impeller is stuck. Clean:
• The impeller
• The sump in order to prevent the impeller from clogging again.
If the problem persists, contact the local sales and service representative. Always state the
serial number of your product, see Product Description (page 6).
5.2 The pump does not stop when a level sensor is used
DANGER: Crush Hazard
Moving parts can entangle or crush. Always disconnect and lock out power before
servicing to prevent unexpected startup. Failure to do so could result in death or serious
injury.
Cause Remedy
The pump is unable to empty the Check that:
sump to the stop level. • There are no leaks from the piping and/or discharge connection.
• The impeller is not clogged.
• The non-return valve(s) are functioning properly.
• The pump has adequate capacity. For information:
Contact the local sales and service representative.
There is a malfunction in the level- • Clean the level regulators.
sensing equipment. • Check the functioning of the level regulators.
• Check the contactor and the control circuit.
• Replace all defective items.
The stop level is set too low. Raise the stop level.
If the problem persists, contact the local sales and service representative. Always state the
serial number of your product, see Product Description (page 6).
If the problem persists, contact the local sales and service representative. Always state the
serial number of your product, see Product Description (page 6).
NOTICE:
Do NOT override the motor protection repeatedly if it has tripped. Doing so may result in
equipment damage.
Cause Remedy
The motor protection is set too low. Set the motor protection according to the data plate and if applicable the
cable chart.
The impeller is difficult to rotate by • Clean the impeller.
hand. • Clean out the sump.
• Check that the impeller is properly trimmed.
The drive unit is not receiving full • Check the fuses. Replace fuses that have tripped.
voltage on all three phases. • If the fuses are intact, then notify a certified electrician.
The phase currents vary, or they are Contact the local sales and service representative.
too high.
The insulation between the phases 1. Use an insulation tester. With a 1000 V DC megger, check that the
and ground in the stator is defective. insulation between the phases and between any phase and ground is >
5 megaohms.
2. If the insulation is less, then do the following:
Contact the local sales and service representative.
The density of the pumped fluid is too Make sure that the maximum density is 1100 kg/m3 (9.2 lb/US gal)
high. • Change the impeller, or
• Change to a more suitable pump
• Contact the local sales and service representative.
The ambient temperature exceeds the The pump must not be used for such an application.
maximum ambient temperature.
There is a malfunction in the overload Replace the overload protection.
protection.
If the problem persists, contact the local sales and service representative. Always state the
serial number of your product, see Product Description (page 6).
NOTICE:
Do NOT override the motor protection repeatedly if it has tripped. Doing so may result in
equipment damage.
Cause Remedy
The impeller rotates in the wrong • If it is a 3-phase pump, then transpose two phase leads. For pumps with
direction. softstarter, transpose the leads at T1, T2, T3 on the softstarter.
• If it is a 1-phase pump, then do the following:
Contact the local sales and service representative.
One or more of the valves are set in • Reset the valves that are set in the wrong position.
the wrong positions. • Replace the valves, if necessary.
• Check that all valves are correctly installed according to media flow.
• Check that all valves open correctly.
The impeller is difficult to rotate by • Clean the impeller.
hand. • Clean out the sump.
• Check that the impeller is properly trimmed.
The pipes are obstructed. To ensure a free flow, clean out the pipes.
The pipes and joints leak. Find the leaks and seal them.
There are signs of wear on the Replace the worn parts.
impeller, pump, and casing.
The liquid level is too low. • Check that the level sensor is set correctly.
• Depending on the installation type, add a means for priming the pump,
such as a foot valve.
If the problem persists, contact the local sales and service representative. Always state the
serial number of your product, see Product Description (page 6).
L1 L2 L3
A
B A1 A2 1
C
2
D
E P1 P2 11 21 22 3
F
T1 T2 T3
WS006213A
For typical use of the pump in any application, use default settings. If a more powerful or
smoother start is required, the potentiometers can be set as described in the table.
Potentiometer Function More powerful start Smoother start
1 Ramp up time [Ramp U] Lower than default Higher than default
2 Ramp down time [Ramp D] N/A N/A
3 Initial torque [Torque] Higher than default Lower than default
NOTICE:
Do NOT override the motor protection repeatedly if it has tripped. Doing so may result in
equipment damage.
Always reset the softstarter by switching the power of and on again and make sure other
possible problems described in Troubleshooting (page 54) have been ruled out before
performing the steps below:
1. Disconnect and lock out power.
2. Make sure there is a safety distance of at least 20 m (65 ft.) between the product and
the pumped or mixed liquid.
3. Remove the top cover.
4. Reconnect power and note the type of alarm signal.
5. Disconnect and lock out power.
6. Perform the remedy for the noted type of alarm signal.
7. Reconnect power to verify that the problem has been resolved.
Repeat steps 5-7 until the problem has been resolved.
Cause Remedy
LED A is OFF. Check:
• The power cable and its connections to L1, L2, L3 (internal power supply
is connected to L1, L2).
• Fuses, contactors, switches and motor protection devices.
• That line voltage is not too low.
LED A is ON. Check:
• The connection of the stator leads to T1, T2, T3.
• The control input connections to A1, A2.
LED D is ON intermittently. 1. Allow the pump to cool down.
2. Check that the number of starts per hour does not exceed the specified
level. Refer to Technical Reference (page 59).
LED E is ON. Check the power cable connections to L3. If either L1 or L2 is missing, then
LED A and LED E will be OFF.
LED F is ON. Transpose two phase leads for L1, L2, L3 outside the pump.
If the problem persists, contact the local sales and service representative. Always state the
serial number of your product, see Product Description (page 6).
6 Technical Reference
6.1 Application limits
Data Description
Media (liquid) temperature Maximum 40°C (104°F)
Standard version option, Warm media (liquid) version:
Maximum temperature 70°C (158°F).
Warm liquid has certain operational limitations, which
are stated on a plate on the pump.
pH of the pumped media (liquid) 5–8
Media (liquid) density 1100 kg/m³ (9.2 lb per US gal) maximum
Depth of immersion Maximum 20 m (65 ft)
Other For the specific weight, current, voltage, power ratings,
and speed of the pump, see the data plate of the pump.
For other applications, contact the local sales and service
representative for information.
Motor encapsulation
Motor encapsulation is in accordance with IP68.
3-phase, 60 Hz
Motor type:
• 3,465 rpm
• 11.2 kW (15.0 hp)
Voltage, V Rated Current, A Starting current, A Power factor, cos φ
200 D 40 250 0.92
220 D 37 222 0.93
220 Y parallel 37 213 0.92
230 D 35 233 0.91
230 Y parallel 35 224 0.91
240 D 35 245 0.88
240 Y parallel 35 235 0.88
380 D 21 128 0.93
380 Y parallel 21 128 0.93
400 D 20 136 0.9
400 Y parallel 21 135 0.9
440 D 19 129 0.89
440 D serial 18 111 0.92
440 Y serial 18 107 0.92
460 D 19 135 0.84
460 D serial 18 117 0.91
460 Y serial 18 112 0.91
480 D 20 142 0.79
480 Y serial 17 117 0.88
575 D 14 96 0.9
600 D 14 101 0.87
Standard version
Figure 12: BS, MT, DN 100, tandem Figure 13: BS, MT, DN 150, tandem
Figure 14: BS/KS, MT, DN 150 Figure 15: BS/KS, MT/HT, DN 100
Figure 16: BS, HT, DN 75 Figure 17: BS, HT, DN 75, tandem
6.5 Tools
List of tools
To avoid possible damages to the unit, make sure that you have the following special
tools available before servicing the unit.
2 3 WS004619A
5
WS010013A
D
B
WS004620A
C
WS004618A
WS004615A
C
B
WS004616A
WS004617A
A A
Table 3: 50 and 60 Hz
Refer to www.xylemwatersolutions.com/contacts/ for contact details of your local sales and service
representative.
Xylem Water Solutions Global Visit our Web site for the latest version of this document
and more information
Services AB
361 80 Emmaboda The original instruction is in English. All non-English
instructions are translations of the original instruction.
Sweden
Tel: +46-471-24 70 00 © 2014 Xylem Inc
Fax: +46-471-24 47 01
http://tpi.xyleminc.com
885619_2.0_en-US_2016-09_SR_2660.181