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Case No: FC-1665-POW-15-16

Case details

VIVEKANANDA DAS/V N DAS SDE(PLG) ROOM NO-210 DOOR

Complainant Name/ Address/ Office ph/ Mobile/ Email
SANCHAR BHAWAN ROURKELA DIST SUNDARGARH PIN 769001///

Manufacturer/Supplier ELTEK SGS PVT. LTD

PO No & date Plg/12-11/PP-100A(3+1)/12-13/11 dt. 26-02-2014

IC No & date dt.

Date Of Registration of case 18-04-2015

Complaint Reference No & date dt.

Product S M P S POWER PLANT-100A

Product Description(if any), Model No, Serial no 100(3+1)/R-PRS5600FP2/LEP0600A-0200

Quantity of faulty items/ Total Quantity Received received

4/ 4
by the consignee

Place where the equipment is installed/ SSA/ Contact no 5ESS CHHEND RSM TELEPHONE EXCHANGE CHHEND ROURKELA/
of person where equipment is installed ROURKELA/ 9437576765

Complaint Details ALL FOUR MODULES ARE FAULTY

Warranty Status(complainant) WITHIN WARRANTY

Warranty Status(by FB ADMIN) Out of Warranty

A/T Completed? YES

Type of Case Feedback

Compliance details

Rectification Details.

Date of clearance of fault

"Value of stores tested" of the faulty item/ equipment

"Total value of stores tested" of the above item/equipment

IC date (GPMS)

Whether satisfactory report from the field received/ enclosed?

Analysis of fault

Warranty date

Investigation details:

a) Deficiencies in specs.

b) Deficiencies in prescribed QA procedures

c) Deficiencies in implementation of QA procedures

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d) Human lapse(s). If so, the responsible person(s) should be identified

Observation Period

Action taken against QA employee for his/ their lapses

Action taken against vendor for vendor's lapses

Any suggestion(s) to avoid recurrence (preventive measures)

Present Status of the Case: ACKNOWLEDGED BY QACENTRE

PROGRESS OF THE CASE

No JTO/ SDE remarks.

No DE remarks.

No DGM remarks.

No GM remarks.

Vendor remarks by: --

No Tech Section remarks.

No DGM(TSE) remarks.

No GM(HQ) remarks.

Satisfactory report entry date & time:

Satisfactory report:
Satisfactory report not entered.

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