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Case No: FC-1773-POW-15-16

Case details

Bipin Bihari Pattnaik/B.B.Pattnaik,SDE,Mob-9437092444,0671-2352000.

Complainant Name/ Address/ Office ph/ Mobile/ Email
Telephone Exchange,At/po-Salipur,Dist-Cuttack,pin-754202,Odisha///

Manufacturer/Supplier ELTEK SGS PVT. LTD

PO No & date plg/12-11/pp-100A(3+1)3ph/2012-13/11 dt. 26-02-2014

IC No & date dt.

Date Of Registration of case 04-07-2015

Complaint Reference No & date dt.

Product S M P S POWER PLANT-100A

Product Description(if any), Model No, Serial no /PRS 5600 FP-2/14166563

Quantity of faulty items/ Total Quantity Received

1/ 1
received by the consignee

Place where the equipment is installed/ SSA/ Contact O/o the SDOT,BSNL,Telephone Exchange,At/po-Salipur,Dist-
no of person where equipment is installed Cuttack,Odisha,Circle-odisha./ Cuttack/ 9437092444

Complaint Details maintenance

Warranty Status(complainant) WITHIN WARRANTY

Warranty Status(by FB ADMIN) Within Warranty

A/T Completed? NO

Type of Case Feedback

Compliance details

Rectification Details.

Date of clearance of fault

"Value of stores tested" of the faulty item/ equipment

"Total value of stores tested" of the above item/equipment

IC date (GPMS)

Whether satisfactory report from the field received/ enclosed?

Analysis of fault

Warranty date

Investigation details:

a) Deficiencies in specs.

b) Deficiencies in prescribed QA procedures

c) Deficiencies in implementation of QA procedures

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d) Human lapse(s). If so, the responsible person(s) should be identified

Observation Period

Action taken against QA employee for his/ their lapses

Action taken against vendor for vendor's lapses

Any suggestion(s) to avoid recurrence (preventive measures)

Present Status of the Case: ACKNOWLEDGED BY QACENTRE

PROGRESS OF THE CASE

No JTO/ SDE remarks.

No DE remarks.

No DGM remarks.

No GM remarks.

Vendor remarks by: --

No Tech Section remarks.

No DGM(TSE) remarks.

No GM(HQ) remarks.

Satisfactory report entry date & time:

Satisfactory report:
Satisfactory report not entered.

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