Professional Documents
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Resume
Resume
Resume
PROFESSIONAL SUMMARY
Customer Service Representative and Army Veteran leveraging 4+ years of proven experience in customer
satisfaction, verbal communications, and record management. Adept at leading teams of 5+ in a dynamic, fast -
paced environment. Possess a comprehensive background in warehouse operations and customer fulfillment.
Collaborated with co-workers to maintain high level of quality and customer satisfaction while serving over
1,1000 customers daily.
Construction Operations Typing 50 WPM Safety Compliance
Customer Service Quality Control Verbal Communications
Record Management Warehouse Operations Microsoft Office Suite
PROFESSIONAL EXPERIENCE
Builders First Source | Colorado Springs, CO May 2020 – Sep.2020
Truss Builder
Arranged lumber and connectors in accordance with placement diagrams and customer order
specification for over 50+ trusses
Stacked and organized completed work orders in the designated pick up area, verified customer
specification and payment of the customer prior to loading
Maintained compliance with all safety policies, procedures and regulation with zero incidents or
accidents
Fifth Street Labs | Colorado Springs, CO Mar. 2018 – Apr. 2020
Warehouse Associate
Operated forklift and pallet jacks frequently to transport merchandise across the warehouse floor from
shipping and receiving
Worked on the packing line handling materials and shrink-wrapped goods for loading onto trailers to be
sold on Amazon
Ensuring that the correct labels are on all stored pallets with a rating 100% from a quality assurance
inspection
Popeyes | Fountain, CO Dec. 2017 – Mar. 2018
Cook
Upheld the highest standards of sanitation while cooking and preparing food with zero violation or
safety infractions
Stored food in designated containers and storage areas to prevent spoilage and assisted with food for the
next day
Simultaneously operated large volume cooking equipment such as grills, deep-fat fryers, and griddles
with zero incidents and low customer wait times
OTHER RELEVANT EXPERIENCE
Customer Service Representative | Teleperformance | Ogden, UT 2012 – 2013
Customer Service Representative |Colorado Springs, CO | 2012 - 2012
Operations Specialist | United State Army | Various Locations |2007 – 2011