101 Kinondoni Road

Resources
CARE Academy
CARE Academy is a global learning resource, dedicated to supporting staff
development at CARE. The Academy offers a broad range of staff
development options designed to meet your needs, ranging from instructor-
led workshops to self-paced eLearning or CD-ROM courses and
comprehensive toolkits and facilitator guides that can be easily adapted to
your local needs. You can find a copy of the course catalogue by visiting the
CARE Academy website.

Required Courses
Every new employee is expected to take the following courses on the CARE
Academy website. If you do not have good internet connection, the courses
are on CD-ROMs and are in English, French, Spanish, and Portuguese. You
can get a CD-ROM by contacting your CARE Academy Liaison. The
required courses are:
1. CARE's Approach to Ending Poverty
2. Addressing Poverty & Social Injustice
3. Gender Equity and Diversity Basics*
4. Personal Safety and Security Awareness
5. Workplace Harassment–USA Based Staff Only
*Gender Equity and Diversity has not yet been confirmed as a required course but is in
the process of being approved as a required course.

To learn more:
For more information about CARE Academy:
Email: careacademy@care.org
Web site: www.careacademy.org

Employee Wellness Resources

 CARE focuses on the well-being of staff, both in the US and internationally.
CARE has developed policies, programs and interventions to respond to the
psychosocial needs of CARE staff. Additionally, advice and support is
provided for COs to put systems into place to support those who do our work
on the ground in managing stress and trauma. The following services are
offered as part of CARE Employee Wellness:
For national staff
Catastrophic Safety net for medical costs not covered by local health insurance plan/scheme
Illness Fund Not limited to HIV/AIDS
Managed by RMUs
Special Accrual
Typically used for CO-wide or global staff wellness interventions
Wellness Fund
Managed out of Atlanta

Operational in 15 COs in Africa and Asia

Peer Social
Purpose is to increase social support in COs to help staff cope with the stresses of life
Support Team
and work
For international staff
Provides counseling, legal, financial, and other work-life services on a free or
discounted basis

If an international staff member needs EAP for themselves or their family (they are
calling EAP from overseas), the process is as follows:

1. Staff member calls their operator and asks to make a collect call
Employee
2. The phone number is +1 972 315 1717
Assistance
3. When the call goes through, they just need to state they are with CARE and that
Program
they are overseas
If an international staff member needs guidance with an employee issue, the EAP also
offers management consultants, who are available to discuss behavioral health
matters affecting staff
Phone: 1-800-865-3200 or 1-972-420-7799 (collect from overseas)

The online service access:

www.horizoncarelink.com (login: care; password: eap)
For international staff
Can help with: finding the best doctors, navigating healthcare issues, untangling
insurance claims, assist with eldercare issues, obtain unbiased health information
Health Advocate
Phone: 1-866-695-8622
Email: answers@HealthAdvocate.com
Online: www.HealthAdvocate.com
Employee Available for one-on-one support with the goal of linking to other resources; critical
Engagement, incident response; technical assistance/support to priority COs
Support Lynne Cripe (lcripe@care.org or 1-404-979-9177)
& Kathleen Gaines (kgaines@care.org or 1-404-979-9122)
Communications
Team

Websites
CARE Academy Website. www.careacademy.org Email: careacademy@care.org

CARE’s Donor Compliance Website. http://compliance.care.org

CARE International Website. www.care-international.org

CARE’s Financial Information. http://www.care.org/about/990.asp

CARE USA Website. www.care.org

Competency Development Guide. http://careweb.care.org/help/devplan/start.htm

Employee Handbook. http://careweb.care.org/help/ehandbook/

Program Quality Digital Library. http://Pqdl.care.org

Signature Programs Website.

http://usago.care.org/signatureprograms/default.aspx

Ubora Website. http://ubora.care.org