CUSTOMER EXPERIENCE AND SATISFACTION DASHBOARD TEMPLATE

100,000 ITEMS SOLD

(Last: 80,000)

20% ###
NEGATIVE COMEBACK POSITIVE COMEBACK

(Last: 26%) (Last: 74%)

18% ###
UNANSWERED COMPLAINTS ANSWERED COMPLAINTS

(Last: 11%) (Last: 89%)

RESOLVED

6% ###
UNRESOLVED ISSUES
ISSUES
(Last: 4%) (Last: 96%)

45% ###
NOT RECOMMENDED RECOMMENDED

(Last: 54%) (Last: 46%)

CUSTOMER EXPERIENCE AND SATISFACTION DATA
NEGATIVE POSITIVE
DATE PERIOD AMOUNT SOLD
COMEBACK COMEBACK

08/07/2021 Last 80,000 20,800 59,200

12/07/2021 Current 100,000 20,000 80,000
TION DATA
COMPLAINTS UNANSWERED ANSWERED UNRESOLVED RESOLVED
LODGED COMPLAINTS COMPLAINTS ISSUES ISSUES

4,975 548 4,427 20 528

5,200 936 4,264 53 883
 NOT
RECOMMENDED PARSED DATA
RECOMMENDED

43,200 36,800 DATA CURRENT

45,000 55,000 AMOUNT SOLD 100,000
NEGATIVE COMEBACK 20,000
POSITIVE COMEBACK 80,000
COMPLAINTS LODGED 5,200
UNANSWERED COMPLAINTS 936
ANSWERED COMPLAINTS 4,264
UNRESOLVED ISSUES 53
RESOLVED
883
ISSUES
NOT RECOMMENDED 45,000
RECOMMENDED 55,000
ED DATA

LAST CHANGE
80,000 5
20,800 -25
59,200 4
4,975 23
548 2
4,427 -26
20 2
528 2
43,200 25
36,800 3