Model Curriculum

Training Coordinator
SECTOR: MANAGEMENT, ENTREPRENEURSHIP &
PROFESSIONAL SKILLS
SUB-SECTOR: Training and Assessment
OCCUPATION: Training Support
REF ID: MEP/Q2801, v1.0
NSQF LEVEL: 4

Training Coordinator
Training Coordinator
 TABLE OF CONTENTS

1. Curriculum 01
2. Trainer Prerequisites 12
3. Annexure: Assessment Criteria 13

Training Coordinator
Training Coordinator
CURRICULUM / SYLLABUS

This program is aimed at training candidates for the job of a “Training Coordinator”, in the
“Management, Entrepreneurship and Professional Skills” Sector/Industry and aims at building the
following key competencies amongst the learner

Program Name Training Coordinator

Qualification Pack Name

MEP/Q2801, v1.0
& Reference ID. ID

Version No. 1.0 Version Update Date 21/06/2018

Pre-requisites to
12th standard passed or equivalent
Training
Training Outcomes After completing this programme, participants will be able to:
• Prepare and publish training calendar and participant confirmation
list.
• Organize to keep the training venue and facilities ready for training
• Maintain documentation and share information for all training center
activities.
• Prepare report for management information system.
• Apply health and safety practices applicable in a training and
assessment environment.
• Apply principles of professional practice at the workplace.

Training Coordinator 1
This course encompasses 6 out of 6 National Occupational Standards (NOS) of “Training
Coordinator” Qualification Pack issued by “Management, Entrepreneurship and Professional Skills
Council”.

Sr. Equipment
Module Key Learning Outcomes
No. Required
1 Introduction • Explain the purpose and functions within a training Training Kit
establishment. (PowerPoint,
Theory Duration • Describe training organisation’s system policies and Trainer
(hh:mm) procedures such as candidate selection, rationale and Guide)
05:00 purpose of competency-based assessment, costs/
Practical resourcing
Duration • Describe the organizational record-management
(hh:mm) systems with respect to training and reporting
00:00 requirements
• Describe work area inspection procedures and
Corresponding practices
NOS Code • State procedures for the recording, reporting and
Bridge Module maintenance of workplace equipment
• Explain the relevant legislation, standards and
workplace policies and procedures related to training
organisations
• Explain the various stakeholders of the skills
ecosystem in our country
Stake holders: MSDE, NSDA, NSDC, SSC, Training
Providers, Assessment Bodies, DGET, ITIs, State Skill
Missions, etc.
• Explain key principles of the National Skills
Qualification Framework (NSQF) and National Skills
Development Policy 2009
• Describe the current national quality assurance
arrangements for training organisations and assessing
bodies
• Describe various skill development initiatives and
schemes available in the Indian skills ecosystem
• Identify various skill development initiatives and
schemes available in the Indian skills ecosystem
2 Prepare and • Identify the training facilities, training teams, target Training Kit
publish training population and other stakeholders that have or require (PowerPoint,
calendar and information about the training calendar Trainer
participant • State the various sources of information for Guide),
confirmation list preparation of training calendar sample
• Obtain all relevant details of various training programs training
Theory Duration for creating a calendar from reliable sources calendar,
(hh:mm) Relevant details: program name, target population, feedback
20:00 trainer details, venue, schedule, guidelines to the forms, centre
participants, etc. guidelines,
Practical • Describe formats for various types of training computer
Duration calendars systems
(hh:mm) • Finalise template for preparing training calendar by
50:00 adhering to organisational guidelines for the same
• Enter all information required for the training calendar
Corresponding into prescribed format or template accurately
NOS Code Information required: training name, date, time, venue,
MEP/N2801 duration, trainer name, trainer credentials, guidelines
for participants, eligibility of the program, etc.
• Check and identify over laps or conflict with respect to

Training Coordinator 2
Sr. Equipment
Module Key Learning Outcomes
No. Required
venue, trainer or learner schedule
• Inform the relevant planning and organising authority
about the conflict and obtain resolution of the same
and update calendar
• Explain the importance of taking approvals on draft
calendar and before final submission
• Share draft calendar with supervisor, trainers and key
stakeholders as identified by supervisor for approval
• Seek feedback and update calendar in discussion with
supervisor
• Finalise medium for sharing training calendar by
adhering to organisational guidelines for the same
• Obtain access to the medium in terms of login,
password, permissions etc. By following the
established process
• Obtain list of people that the calendar has to be
shared with along with their contact details as required
for sharing the calendar
• Write a message to share calendar using correct
language and terms
• Share message, receiver list, calendar details with
supervisor and seek approval before sending the
same
• Document all emails and physical documents received
for information with respect to training calendar for
future reference
• Explain the importance of documenting all sources of
information and evidence of information
• State the type of queries that could come after
calendar publishing and how to respond to them
• Explain the importance of keeping the calendar
updated
• Update calendar as and when authorised calendar
modification requests are received, after expiry date of
a training program and at regular intervals as agreed
upon with management
• Draft and send invites and reminders to participants
and trainers at a pre-decided date before the due date
of the training programs
• Respond to queries received regarding details of
training calendar promptly and accurately
• Compile participation confirmations received in
prescribed format
• Make calls to participants who have not responded in
a professional manner seeking their response
• Share details of participation confirmation details with
trainers and stakeholders
• Explain the various modes and mediums that are
commonly used for sharing calendar
Modes and mediums: upload onto the learning
management system; send as attachment with email;
align with online calendar like Google calendar,
outlook express calendar; post on the notice board;
etc.

Training Coordinator 3
Sr. Equipment
Module Key Learning Outcomes
No. Required
3 Organise for • Explain the various facilities and services that are Training Kit
readiness of required for a training program (PowerPoint,
training venue • Identify training venue requirements and budget and Trainer
and facilities location specifications from trainer Guide), audio
• Identify training venue facilities available in desired visual
Theory Duration location within available budgets equipment,
(hh:mm) • Inspect the training venue to ensure adequacy as per computer
20:00 requirements provided by trainer and shortlist the systems with
ones meeting requirements internet
Practical • Follow organisation protocol for registering and connection
Duration engaging the training facility
(hh:mm) • Explain the importance of booking training venue well
55:00 in advance
• Book venue in advance before sending the training
Corresponding program invites
NOS Code
• Intimate training venue address and contact person to
MEP/N2802
all participants and trainer in the invite email
• State the parameters for checking adequacy of
training venue
• Provide instructions to training venue organisers for
facilities required by the trainer at the training venue in
advance
Facilities: Seating arrangement, Audio-visual
equipment, whiteboard, flipchart, stationary, tea-coffee
arrangement, etc.
• Contact various service providers like pantry service,
logistic service, IT service etc. About the program
schedule and let them know requirements for training
program in advance
• Inspect the training venue to ensure at the
requirements as required by the trainer are available
before start of the training program
• Ensure availability of adequate training materials,
facility, technology and equipment in time for delivery
of learning sessions
• Organise the materials and equipment so that they
can be accessed and used easily when required
during the training
• Explain the importance of ensuring venue and
facilities are adequate and ready for training and there
is minimum down time during the training program
• State various methods used to ensure the availability
infrastructure and training material
Methods of inspection: Physical inspection, skype call,
e- mail communications etc.
• Ensure time availability of the service as per
requirement by co-ordinating with various service
providers
Service: Pantry service, logistic service, housekeeping
and maintenance
• Ensure training area is risk free and equipped with
necessary health and safety resources like fire
extinguishers, safety signage, clean toilets, security
arrangements, etc.
• Confirm overall delivery arrangements with relevant

Training Coordinator 4
Sr. Equipment
Module Key Learning Outcomes
No. Required
personnel
• Explain usual components of program guidelines for
the equipment and infrastructure; recording, reporting
of information; trainer and learner profile; etc.
• Check adherence to program guidelines with
reference to infrastructure, equipment and training
materials before approving batch launch
• Explain common policies and procedures relevant to
the learning environment
4 Maintain • Provide potential learners with relevant information Training Kit
documentation about the range of training and assessment services (PowerPoint,
and share provided by the training and/or assessment Trainer
information for organisation Guide),
all training • Explain specific program content and assessment sample
centre activities requirements to learners, in a clear and concise assessments,
manner check sheets,
Theory Duration • Confirm training schedule with relevant personnel and enrolment
(hh:mm) disseminate to learners form, consent
20:00 • Access, provide and explain relevant organisational form, proof of
policies and procedures relating to training and/or identity,
Practical assessment services to learners according to counselling
Duration organisational and legal requirements form
(hh:mm) • Collect, verify and record personal learner information
55:00 and specific learning program related information on
learner records management system
Corresponding • Collect and record training attendance and feedback
NOS Code forms in a timely manner and as per organisational
MEP/N2803 procedures
• Collect and record learner progress and assessment
results in a timely manner and as per organisational
procedures
• Organise certification processes according to national
reporting requirements, where appropriate
• Address custody and management requirements of
training and/or assessment information and records
• Obtain check sheet of batch launch from the centre
manager
Check sheet: number of students to be enrolled per
batch, number of trainers required, list of tools and
equipment, number of student’s kit required, contents
of student kit, batch launch approval etc.
• Check for the batch launch approval from the
competent authority
• Ensure that all the documents required for enrolment
are in place as per program guidelines
Documents required: enrolment form, consent form,
proof of identity, counselling form etc.
• Prepare a batch inception report and highlight
deviations if any
• Inform competent authority regarding any deviations
• Complete and forward final results to appropriate
personnel for signature, using systems to support
reporting
• Finalise, check and provide data for reporting
purposes to appropriate personnel for signature

Training Coordinator 5
Sr. Equipment
Module Key Learning Outcomes
No. Required
• Identify, document and address issues and
irregularities in recording and reporting activities in a
timely and effective manner
• Refer issues and irregularities outside own area of
responsibility or expertise to the appropriate personnel
for resolution, if relevant
• Describe established training and assessment
information systems
• Explain the requirements for collecting, recording, and
reporting training and assessment information
• Explain importance of records management in a
training environment
• Explain various reporting requirements in a training
environment
• Explain how to interpret batch inception guidelines
• Explain how to prepare a batch inception report as per
approved formats
• Explain how to prepare a compliance report
5 Management • Explain the concept of MIS and its components Training Kit
Information • Explain the importance of MIS in an organisation (PowerPoint,
System • Explain information included in Training MIS and its Trainer
importance Guide), MIS
Theory Duration • Explain various tools used for preparing training MIS reports
(hh:mm) • Explain the importance of accuracy and reliability of
10:00 data provided in MIS
• Explain the possible impact of erroneous information
Practical in a training environment
Duration • Explain various mediums used for sharing training
(hh:mm) MIS
10:00
• Explain the Importance of ensuring security and
confidentiality of training MIS
Corresponding
NOS Code
MEP/N2804
MEP/N2803

6 MIS Report • Identify and use recording/reporting formats and Training Kit
Preparation systems (PowerPoint,
• Identify information security requirements and Trainer
Theory Duration procedures for responding to/reporting a security Guide), MIS
(hh:mm) breach reports,
10:00 • Collect and collate information to be recorded as computer
required system
Practical • Assess information to confirm that it is complete and
Duration accurate and follow up inaccurate recording with
(hh:mm) relevant personnel
45:00 • Identify significant performance variation, investigate
and report cause/s
Corresponding • Prepare reports in required format to meet reporting
NOS Code timelines
MEP/N2804 • Proof-read report to ensure that there are no
language, terminology or format related errors
• Review the data and calculations to ensure accuracy
of the figures and information provided in the report
• Forward report to the authorised persons through the

Training Coordinator 6
Sr. Equipment
Module Key Learning Outcomes
No. Required
approved medium
Medium: email, hand-out, file, upload on learning
management system, etc.
• Ensure information security and confidentiality of the
information presented in the report
• Respond to information requests on a timely basis
7 Professional • Develop personal and professional goals and Training Kit
Development objectives (PowerPoint,
• Classify goal and objectives into various timeline such Trainer
Theory Duration as short, medium and long-term Guide)
(hh:mm) • Explain the importance of developing personal and
10:00 professional goals and objectives
• Identify strengths and weaknesses in relation to goals
Practical and objectives
Duration • Explain the importance of identifying strengths and
(hh:mm) weaknesses in relation to goals and objectives
15:00 • Evaluate own capacity to meet goals and objectives
• Identify strengths and weaknesses and evaluate own
Corresponding capacity to meet goals and objectives
NOS Code
• Determine personal development needs to perform
MEP/N9912
role as per desired standards
• Explain how to determine personal development
needs such as reflection, evaluation of results of
efforts, feedback from various people, comparison to
levels of achievement or others
• Develop a professional development plan to enhance
professional capabilities
• Explain the importance of continuous learning and
developing professional development plan
• Document a professional practice plan designed to
support the achievement of goals
• Select and implement development opportunities to
support continuous learning and maintain currency of
professional practice
• Identify opportunities to support continuous learning
and maintain currency of professional practice
• Research developments and trends impacting on
professional practice and integrate information into
work performance
• Explain how to source information on developments
and trends impacting on professional practice and why
is it important
• Invite peers and others to observe, and provide
feedback, on own performance and practices
• Use feedback from colleagues and clients to identify
and introduce, improvements in work performance
• Explain the importance of taking and using feedback
from colleagues and clients to identify and introduce,
improvements in work performance

8 Professional • Display appropriate professional appearance for the Training Kit

Practice workplace (PowerPoint,
• Explain the importance of displaying professional Trainer
appearance behaviour at all times Guide)
• Interact with team members, clients, vendors, visitors

Training Coordinator 7
Sr. Equipment
Module Key Learning Outcomes
No. Required
Theory Duration and other stakeholders in a Professional manner
(hh:mm) • Perform tasks to the required workplace standard
10:00 • Complete duties accurately, systematically and within
required timeframes
Practical • Follow organisational policies while carrying out tasks
Duration • State reliable sources of information for finding out
(hh:mm) about organisation policies
15:00 • Seek clarifications where organisational policies are
not clear, from authorised and reliable sources
Corresponding • Protect the rights of the client and organisation when
NOS Code delivering services
MEP/N9912 • State the nature of rights that clients and
organisations have
• Explain how the wrong actions can deny clients and
organisations of their rights
• Ensure services are delivered equally to all clients
regardless of personal and cultural beliefs
• Explain the principles and beliefs underlying non-
discrimination policies
• Recognise potential ethical issues in the workplace
and discuss with an appropriate person
• Explain the importance of discipline and ethics in a
professional workplace
• Recognise unethical conduct and report to an
appropriate person
• Explain the importance of reporting instance of
unethical conduct to appropriate authority
• Operate within an agreed ethical code of practice
• Apply organisational guidelines and legal
requirements on disclosure and confidentiality
• Explain organisational guidelines and legal
requirements on disclosure and confidentiality and
why it is important to adhere to
• Identify and obtain clarity regarding organisational,
team and own goals
• Prioritise tasks at work as per organisational, team
and own goals
• List factors based on which one may prioritise tasks
and duties
• Plan to meet team performance targets and standards
• Monitor own and team performance as per agreed
plan
• Share all relevant information with stakeholders in
agreed formats and as per agreed timelines
• Work collaboratively with colleagues through sharing
information and ideas and working together on agreed
outcomes
• Explain the importance of working collaboratively with
colleagues through sharing information and ideas and
working together on agreed outcomes
• Recognise, avoid and/or address any conflict of
interest
• Explain the concept of conflict of interest and why it is
important to recognise, avoid and/or address any
conflict of interest

Training Coordinator 8
Sr. Equipment
Module Key Learning Outcomes
No. Required
• List ways in which conflict of interest can be
addressed effectively
• Use of conflict resolution and negotiation skills to
identify critical points, issues, concerns and problems,
identify options for changing behaviours
• Recognize and respond to inappropriate behaviour
towards self or others in a professional manner and as
per organisational policy
• Explain types of inappropriate behaviours at the
workplace and how to recognize them
Inappropriate behaviour: violence, inappropriate
language, verbal or physical abuse or bullying,
insensitive verbal or physical behaviour in terms of
cultural, racial, disability and gender-based
insensitivities, dominant or overbearing behaviour,
disruptive behaviour, non-compliance with safety
instructions, unethical behaviour
• Explain how to respond to inappropriate behaviour
towards self and others in a professional manner
9 Health and • Explain Health Safety and Environment (HSE) Training Kit
safety practices including the appropriate use of personal (PowerPoint,
compliance protective equipment- hand gloves, safety shoes, Trainer
safety goggles, masks, apron, Safe use of tools and Guide), EHS
Theory Duration equipment, taking action and reporting hazardous policy
(hh:mm) events, Communication protocols for reporting risks
05:00 and hazardous events
• State relevant Occupational Health and Safety (OHS)
Practical regulations
Duration • State relevant statutory legislation applicable to the
(hh:mm) organisation and the area of operation
05:00 • State relevant environmental legislation applicable to
the organisation and area of operation
Corresponding • State relevant enterprise/site safety procedures
NOS Code • Explain the importance to comply with enterprise/site
MEP/N9911 safety procedures
• Explain the enterprise /site emergency procedures
and techniques
• Document safety records according to organisational
policies and own responsibilities
10 Health and • Explain the relevant enterprise/site safety procedures Training Kit
safety – Risks, including identification of hazards and controlling of (PowerPoint,
Hazards and risks Trainer
Incidents • Identify, control and report health and safety issues Guide)
relating to immediate work environment according to
Theory Duration procedures
(hh:mm) • Recognise health and safety related hazards in the
05:00 training and assessment area
• Identify job site hazardous work and state possible
causes of risk or accident at the workplace
Practical • State common causes for accidents
Duration • Document and report all hazards, accidents and near-
(hh:mm) miss incidents as per set process
05:00 • Explain various important informational needs that
must be documented in case of an incident/accident
Corresponding
• Follow procedures and instructions for dealing with

Training Coordinator 9
Sr. Equipment
Module Key Learning Outcomes
No. Required
NOS Code hazards, within the scope of responsibilities and
MEP/N9911 competencies
11 Fire Safety • Explain types of fires - Class A, B, C and D Training Kit
• Select appropriate fire extinguisher to control fire (PowerPoint,
Theory Duration • Use PASS method to operate a fire extinguisher Trainer
(hh:mm) • Follow fire safety signs and safe evacuation method in Guide), Fire
05:00 case of a fire extinguisher
• Identify the location of assembly point, fire exit, fire
Practical alarm
Duration • Follow reporting procedure in case of a fire
(hh:mm)
05:00

Corresponding
NOS Code
MEP/N9911
12 Emergencies, • Explain the different health and safety emergencies Training Kit
rescue and first that may occur in one’s area of work (PowerPoint,
aid procedure • Recognise emergency and potential emergency Trainer
situations promptly and take required actions within Guide), first
Theory Duration the scope of individual responsibility aid kit
(hh:mm) • Follow emergency procedures correctly in accordance
05:00 with school/centre procedures
• Seek assistance promptly from colleagues and/or
Practical other authorities where appropriate
Duration • Report details of emergency situations accurately in
(hh:mm) accordance with school/centre policy, including
05:00 accurate completion of accident and incident report
forms
Corresponding • Use approved method to rescue a person from
NOS Code electrocution
MEP/N9911 • State the importance of first aid
• Identify the contents of a first aid kit and their
application
• Administer first aid in case of bleeding, burns,
choking, electrical shock, poisoning, etc.
• Demonstrate the artificial respiration and the CPR
process
• Bandage wounds
• Explain stages of crisis and crisis management
13 Responsibilities • Promote a safe working environment and adhere to Training Kit
for Health and risk management strategies for clients, colleagues and (PowerPoint,
Safety for self others who enter the workplace, in accordance with Trainer
and others duty of care requirements Guide)
• Work safely and apply health and safety practices in
the training and assessment environment including
Theory Duration using appropriate personal protective equipment
(hh:mm) (PPE) where required
05:00 • Explain how to provide Health and Safety instructions
to others
Practical • Explain common mistakes made during
Duration communicating health and safety instructions and
(hh:mm) guidance
05:00 Common mistakes: Communicating too fast or not
clearly enough; not checking for understanding; not

Training Coordinator 10
Sr. Equipment
Module Key Learning Outcomes
No. Required
Corresponding communicating information in the correct sequence;
NOS Code not delivering complete information
MEP/N9911 • Provide guidance and support to learners on the safe
use and care of equipment and resources
• Conduct displays and demonstrations according to
work safety regulations and school/centre procedures
and guidelines
• Take appropriate steps, if required, to maintain
personal safety of self and others
• Maintain the training and assessment area in a clean
and tidy condition
• Respond appropriately to learners who require
assistance with personal care or hygiene
• Ensure all learners or candidates follow personal
hygiene and grooming standards as required
• Provide assistance with the general care and
wellbeing of learners, including attending to learners
with minor illnesses
• Assist learners in need of minor first aid in accordance
with school or centre procedures
Total Duration Unique Equipment Required:
• White Board, Markers and Eraser
Theory Duration • Projector with screen
130:00 • Flip chart with markers
• Faculty’s PC/Laptop with latest configuration and intranet/internet
Practical connection
Duration • Supporting software / applications for projecting audio, video,
270:00 recording
• Stationery kit – Notepad, pens, Staples, Glue, Chart Paper, Sketch
Pens, Paint Box, Scale, A4 Sheets
• Computer Lab with 1:1 PC: trainee ratio and having internet
connection, MS Office or Open office, Browser, access to Windows or
Apple or Ubuntu operating systems;
• Internet with Wi-Fi (Min 2 Mbps Dedicated)
• Networking Equipment- Routers & Switches, Firewalls and Access
Points
• Printer with 1: 20 Printer: Trainee ratio connected to the computers on
LAN;
• Photocopier cum scanner 1:100 Photocopier: Trainee ratio
• Class A, B, C, D and K fire extinguishers
• First aid kit with all contents

Grand Total Course Duration: 400 Hours, 0 Minutes

(This syllabus/ curriculum has been approved by Management, Entrepreneurship and

Professional Skills Council)

Training Coordinator 11
Trainer Prerequisites for Job role: “Training Coordinator” mapped to
Qualification Pack: “MEP/Q2801 v1.0”

Sr.
Area Details
No.
1 Description The trainer is required to impart knowledge and skill training to the
candidates taking the role of a Training co-ordinator.
2 Personal The individual must be well groomed, attentive, multi-task and handle
Attributes pressure, have good communication skills and attention to detail, respect
confidentiality, have a positive attitude and dependability.
3 Minimum
Educational Graduate in any discipline
Qualifications
4a Domain Certified for Job Role: “Training Coordinator” mapped to QP: “MEP/Q2801,
Certification v1.0”. Minimum accepted score is 80%
4b Platform Recommended that the Trainer is certified for the Job Role: “Trainer”,
Certification mapped to the Qualification Pack: “MEP/Q0102”. Minimum accepted as
per respective SSC guidelines is 80%.
5 Experience • 3-4 years of industry experience as Training Co-ordinator

Training Coordinator 12
 Criteria For Assessment Of Trainees
Job Role: Training Coordinator
Qualification Pack: MEP/Q2801
Sector Skill Council: Management & Entrepreneurship and Professional Skills Council

Guidelines for Assessment:

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each
Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down
proportion of marks for Theory and Skills Practical for each PC.
2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
3. Individual assessment agencies will create unique question papers for theory part for each candidate at each
examination/training center (as per assessment criteria below.)
4. Individual assessment agencies will create unique evaluations for skill practical for every student at each
examination/ training center based on these criteria.
5. To pass the Qualification Pack, every trainee should score a minimum of 70% in every NOS.
6. In case of successfully passing only certain number of NOSs, the trainee is eligible to take subsequent
assessment on the balance NOS's to pass the Qualification Pack.
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Compulsory NOS Marks Allocation

Total Marks: 600
Assessment Total Out Skills
Assessment Criteria for outcomes Theory
outcomes Marks of Practical
MEP/N2801 PC1.identify the training facilities, training
Prepare and teams, target population and other
5 2 3
publish stakeholders that have or require information
training about the training calendar
calendar and PC2.obtain all relevant details of various
participant training programs for creating a calendar from 5 2 3
confirmation reliable sources
list PC3.finalise template for preparing training
calendar by adhering to organisational 6 2 4
guidelines for the same
PC4.enter all information required for the
training calendar into prescribed format or 6 2 4
template accurately 100
PC5.check and identify over laps or conflict
with respect to venue, trainer or learner 5 2 3
schedule
PC6.inform the relevant planning and
organising authority about the conflict and
5 2 3
obtain resolution of the same and update
calendar
PC7.share draft calendar with supervisor,
trainers and key stakeholders as identified by 4 2 2
supervisor for approval
PC8.seek feedback and update calendar in
5 2 3
discussion with supervisor

Training Coordinator 13
 PC9.finalise medium for sharing training
calendar by adhering to organisational 4 2 2
guidelines for the same
PC10.obtain access to the medium in terms of
login, password, permissions etc. by following 5 2 3
the established process
PC11.obtain list of people that the calendar has
to be shared with along with their contact 4 2 2
details as required for sharing the calendar
PC12.write a message to share calendar using
5 2 3
correct language and terms
PC13.share message, receiver list, calendar
details with supervisor and seek approval 5 2 3
before sending the same
PC14.document all emails and physical
documents received for information with 4 2 2
respect to training calendar for future reference
PC15.update calendar as and when authorised
calendar modification requests are received,
after expiry date of a training program and at 6 2 4
regular intervals as agreed upon with
management
PC16.draft and send invites and reminders to
participants and trainers at a pre-decided date 6 2 4
before the due date of the training programs
PC17.respond to queries received regarding
details of training calendar promptly and 6 2 4
accurately
PC18.compile participation confirmations
5 2 3
received in prescribed format
PC19.make calls to participants who have not
responded in a professional manner seeking 5 2 3
their response
PC20.share details of participation confirmation
4 2 2
details with trainers and stakeholders
Total 100 40 60
MEP/N2802 PC1.identify training venue requirements and
Organize to 6 2 4
budget and location specifications from trainer
keep the PC2.identify training venue facilities available
training venue 6 2 4
in desired location within available budgets
and facilities
PC3.inspect the training venue to ensure
ready for
adequacy as per requirements provided by
training 6 2 4
trainer and shortlist the ones meeting
requirements
PC4.follow organisation protocol for registering 100 6 2 4
and engaging the training facility
PC5.book venue in advance before sending
6 2 4
the training program invites
PC6.intimate training venue address and
contact person to all participants and trainer in 7 3 4
the invite email
PC7.provide instructions to training venue
organisers for facilities required by the trainer 7 3 4
at the training venue in advance

Training Coordinator 14
 PC8.contact various service providers like
pantry service, logistic service, IT service etc.
7 3 4
about the program schedule and let them know
requirements for training program in advance
PC9.inspect the training venue to ensure at the
requirements as required by the trainer are 7 3 4
available before start of the training program
PC10.ensure availability of adequate training
materials, facility, technology and equipment in 7 3 4
time for delivery of learning sessions
PC11.organise the materials and equipment so
that they can be accessed and used easily 7 3 4
when required during the training
PC12.ensure time availability of the service as
per requirement by co-ordinating with various 7 3 4
service providers
PC13.ensure training area is risk free and
equipped with necessary health and safety
resources like fire extinguishers, safety 7 3 4
signage, clean toilets, security arrangements,
etc.
PC14.confirm overall delivery arrangements
7 3 4
with relevant personnel
PC15.check adherence to program guidelines
with reference to infrastructure, equipment and
7 3 4
training materials before approving batch
launch
Total 100 40 60
MEP/N2803 PC1.provide potential learners with relevant
Maintain information about the range of training and
6 2 4
documentation assessment services provided by the training
and share and/or assessment organisation
information for PC2.explain specific program content and
all training assessment requirements to learners, in a 6 2 4
center clear and concise manner
activities PC3.confirm training schedule with relevant
5 2 3
personnel and disseminate to learners
PC4.access, provide and explain relevant
organisational policies and procedures relating
to training and/or assessment services to 5 2 3
learners according to organisational and legal
requirements 100
PC5.collect, verify and record personal learner
information and specific learning program
5 2 3
related information on learner records
management system
PC6.collect and record training attendance and
feedback forms in a timely manner and as per 5 2 3
organisational procedures
PC7.collect and record learner progress and
assessment results in a timely manner and as 5 2 3
per organisational procedures
PC8.organise certification processes according
to national reporting requirements, where 5 2 3
appropriate

Training Coordinator 15
 PC9.address custody and management
requirements of training and/or assessment 5 2 3
information and records
PC10.obtain check sheet of batch launch from
5 2 3
the centre manager
PC11.check for the batch launch approval from
5 2 3
the competent authority
PC12.ensure that all the documents required
for enrolment are in place as per program 6 2 4
guidelines
PC13.prepare a batch inception report and
6 2 4
highlight deviations if any
PC14.inform competent authority regarding any
6 2 4
deviations
PC15.complete and forward final results to
appropriate personnel for signature, using 6 2 4
systems to support reporting
PC16.finalise, check and provide data for
reporting purposes to appropriate personnel for 7 2 5
signature
PC17.identify, document and address issues
and irregularities in recording and reporting 6 2 4
activities in a timely and effective manner
PC18.refer issues and irregularities outside
own area of responsibility or expertise to the 6 2 4
appropriate personnel for resolution, if relevant
Total 100 36 64
MEP/N2804 PC1.identify and use recording/reporting
9 3 6
Prepare report formats and systems
for PC2.identify information security requirements
management and procedures for responding to/reporting a 9 3 6
information security breach
system PC3.collect and collate information to be
9 3 6
recorded as required
PC4.assess information to confirm that it is
complete and accurate and follow up 9 3 6
inaccurate recording with relevant personnel
PC5.identify significant performance variation,
9 3 6
investigate and report cause/s
PC6.prepare reports in required format to meet
100 10 4 6
reporting timelines
PC7.proof-read report to ensure that there are
no language, terminology or format related 9 3 6
errors
PC8.review the data and calculations to ensure
accuracy of the figures and information 9 3 6
provided in the report
PC9.forward report to the authorised persons
9 3 6
through the approved medium
PC10.ensure information security and
confidentiality of the information presented in 9 3 6
the report
PC11.respond to information requests on a
9 3 6
timely basis
Total 100 34 66

Training Coordinator 16
MEP/N9911 PC1.promote a safe working environment and
Apply health adhere to risk management strategies for
and safety clients, colleagues and others who enter the 6 3 3
practices workplace, in accordance with duty of care
applicable in a requirements
training and PC2.identify, control and report health and
assessment safety issues relating to immediate work 6 2 4
environment environment according to procedures
PC3.work safely and apply health and safety
practices in the training and assessment
environment including using appropriate 5 1 4
personal protective equipment (PPE) where
required
PC4.document safety records according to
5 2 3
organisational policies
PC5.recognise health and safety related
5 1 4
hazards in the training and assessment area
PC6.follow procedures and instructions for
dealing with hazards, within the scope of 6 2 4
responsibilities and competencies
PC7.document and report all hazards,
accidents and near-miss incidents as per set 6 2 4
process
PC8.provide guidance and support to learners
on the safe use and care of equipment and 5 2 3
resources
PC9.conduct displays and demonstrations
according to work safety regulations and 5 1 4
school/centre procedures and guidelines 100
PC10.take appropriate steps, if required, to
5 2 3
maintain personal safety of self and others
PC11.maintain the training and assessment
5 1 4
area in a clean and tidy condition
PC12.respond appropriately to learners who
require assistance with personal care or 5 1 4
hygiene
PC13.ensure all learners or candidates follow
personal hygiene and grooming standards as 5 1 4
required
PC14.provide assistance with the general care
and wellbeing of learners, including attending 6 2 4
to learners with minor illnesses
PC15.assist learners in need of minor first aid
5 1 4
in accordance with school or centre procedures
PC16.recognise emergency and potential
emergency situations promptly and take
5 2 3
required actions within the scope of individual
responsibility
PC17.follow emergency procedures correctly in
5 1 4
accordance with school/centre procedures
PC18.seek assistance promptly from
colleagues and/or other authorities where 5 1 4
appropriate
PC19.report details of emergency situations
accurately in accordance with school/centre 5 2 3
policy, including accurate completion of

Training Coordinator 17
 accident and incident report forms

Total 100 30 70
MEP/N9912 PC1.display appropriate professional
Apply 3 1 2
appearance for the workplace
principles of PC2.interact with team members, clients,
professional vendors, visitors and other stakeholders in a 3 1 2
practice at the professional manner
workplace PC3.develop personal and professional goals
3 1 2
and objectives
PC4.identify strengths and weaknesses in
3 1 2
relation to goals and objectives
PC5.evaluate own capacity to meet goals and
3 1 2
objectives
PC6.determine personal development needs to
3 1 2
perform role as per desired standards
PC7.develop a professional development plan
4 1 3
to enhance professional capabilities
PC8.document a professional practice plan
3 1 2
designed to support the achievement of goals
PC9.select and implement development
opportunities to support continuous learning 3 1 2
and maintain currency of professional practice
PC10.research developments and trends
impacting on professional practice and 3 1 2
integrate information into work performance
PC11.invite peers and others to observe, and
provide feedback, on own performance and 100 3 1 2
practices
PC12.use feedback from colleagues and
clients to identify and introduce, improvements 3 1 2
in work performance
PC13.perform tasks to the required workplace
5 2 3
standard
PC14.complete duties accurately,
3 1 2
systematically and within required timeframes
PC15.follow organisational policies 3 1 2
PC16.protect the rights of the client and
4 1 3
organisation when delivering services
PC17.ensure services are delivered equally to
all clients regardless of personal and cultural 3 1 2
beliefs
PC18. operate within an agreed ethical code of
4 2 2
practice
PC19. recognise potential ethical issues in the
4 2 2
workplace and discuss with an appropriate person
PC20. recognise unethical conduct and report to an
3 1 2
appropriate person
PC21.apply organisational guidelines and legal
3 1 2
requirements on disclosure and confidentiality
PC22.identify and obtain clarity regarding
3 1 2
organisational, team and own goals

Training Coordinator 18
 PC23.prioritise tasks at work as per
5 2 3
organisational, team and own goals
PC24.plan to meet team performance targets
4 2 2
and standards
PC25.monitor own and team performance as
3 1 2
per agreed plan
PC26.share all relevant information with
stakeholders in agreed formats and as per 3 1 2
agreed timelines
PC27.work collaboratively with colleagues
through sharing information and ideas and 4 2 2
working together on agreed outcomes
PC28.recognise, avoid and/or address any
3 1 2
conflict of interest
PC29.use of conflict resolution and negotiation
skills to identify critical points, issues, concerns
3 1 2
and problems, identify options for changing
behaviours
PC30.recognize and respond to inappropriate
behaviour towards self or others in a
3 1 2
professional manner and as per organisational
policy
Total 100 36 64

Training Coordinator 19