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Developing the Travel Career Approach to Tourist Motivation


Philip L. Pearce and Uk-Il Lee
Journal of Travel Research 2005 43: 226
DOI: 10.1177/0047287504272020

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FEBRUARY
10.1177/0047287504272020
JOURNAL OF2005
TRAVEL RESEARCH

Developing the Travel Career


Approach to Tourist Motivation

PHILIP L. PEARCE AND UK-IL LEE

The purpose of this study lies in the conceptual adjust- business” or “for pleasure”), which is considered to be overt,
ment of the travel career ladder (TCL) approach to travel the motivations or underlying reasons for travel are covert in
motivation. In this context, the study examined the relation- that they reflect an individual’s needs and wants (Gee, Choy,
ship between patterns of travel motivation and travel experi- and Makens 1984). French, Craig-Smith, and Collier (1995)
ence. This research was conducted through two studies: an noted that travel motivation research is challenging because
interview phase to guide the further conceptual development of both the wide range of human needs and methodological
of the travel career approach and a major survey phase for difficulties. Furthermore, the universality of the topic poten-
further empirical exploration of the ideas. Overall results tially poses problems in constructing theories that apply
suggested that host-site-involvement motivation (e.g., expe- across cultures (Smith 1995). Despite the difficulties, the
riencing different cultures) and nature-related motivation value of pursuing travel motivation studies can be described
(e.g., being close to nature) were more important factors to as extensive. It has been widely suggested that various tourist
the more experienced travelers, whereas motivations such as visitation patterns are the result of a destination choice pro-
stimulation, personal development, relationship (security), cess that, in turn, is influenced powerfully by tourists’
self-actualization, nostalgia, romance, and recognition had motives and backgrounds (Um and Crompton 1990; Lue,
a higher priority for the less experienced ones. Importantly, Crompton, and Fesenmaier 1993). Mansfeld (1992) sug-
a core of travel motivation factors including escape, relax- gested that both travel choice and travel behavior will be
ation, relationship enhancement, and self-development seem understood better if travel motivation theory and measure-
to comprise the central backbone of motivation for all travelers. ment are improved. Similarly, Moscardo et al. (1995) pro-
posed that motivation could be linked to activities and, in
Keywords: tourist motivation; travel careers; life-cycle; turn, to destination choice. In this kind of scheme, travel
patterns; segmentation motivation becomes a topic of central interest to tourism
marketers and managers.
Motivation has been an important topic in the leisure and Although there has been an awareness of the need to
tourism literature since the inception of these fields of study develop motivation theories, existing approaches only par-
(Crompton 1979; Dann 1981; Galloway 1998; Veal 1997). tially meet all the requirements of a good theory (Pearce
Wahab (1975) argued that the whole area of travel motiva- 1993). The present research concentrates on the develop-
tion is basic and indispensable in tourism studies and funda- ment, modification, and potential enhancement of one of the
mental to tourism development itself. Crompton (1979) existing theories of tourist motivation—the travel career lad-
noted that it is possible to describe the who, when, where, der (TCL; Pearce 1988, 1991, 1993). The potential exists of
and how of tourism but more difficult to answer the question course, for other research on travel motivation to advance
Why?—a critical factor underlying all tourist behavior. parallel theoretical endeavors such as Plog’s (1974)
Motivation is commonly seen as the driving force behind all allocentric-psychocentric theory, Iso-Ahola’s (1982) opti-
actions (Crompton 1979; Iso-Ahola 1982; Fodness 1994). It mal arousal theory, and Beard and Ragheb’s (1983) leisure
is therefore a starting point for studying tourist behavior and, motivation approach. The explicit value of pursuing the
beyond that, for understanding systems of tourism (Gunn travel career approach lies in the fact that the work has been
1988; Mill and Morrison 1985). Although there is some developed and sustained throughout some period of time, has
agreement about the fundamental importance of motivation,
in 1987 Jafari noted that no common theoretical understand- Philip L. Pearce is foundation professor of tourism and head of
ing had emerged at that time (Jafari 1987). Although there the tourism program at James Cook University in Townsville, Aus-
has been substantial progress in this area of study, Jafari’s tralia; phone: +61 7 4781 5134; fax: +61 7 4781 4019; e-mail:
view still seems appropriate because, despite multiple efforts, Philip.Pearce@jcu.edu.au. He has interests in tourist behavior and
tourism and community development. Uk-Il Lee is a doctoral stu-
no widely agreed-on theoretical or conceptual framework dent in tourism at James Cook University, Townsville, Australia. He
has emerged (World Tourism Organization 1999). has interests in cross-cultural research and tourist behavior.
Although the importance of this area has been acknowl- Journal of Travel Research, Vol. 43, February 2005, 226-237
edged, the difficulties in studying the topic are considerable. DOI: 10.1177/0047287504272020
Unlike the frequently measured purpose of travel (e.g., “for © 2005 Sage Publications

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JOURNAL OF TRAVEL RESEARCH 227

been used in both academic and applied studies, and has studies for special markets such as for ecotourists and for
attracted some detailed commentary suggesting the need to theme park patrons (Blamey 1998; Pearce and Rutledge
improve the approach (Blamey 1998; Ryan 1998; Todd 1994).
1999). Although there is some promise with this travel motiva-
tion theory and its emerging applications, issues for further
development have been identified. Ryan (1998), for exam-
TRAVEL CAREER LADDER ple, questioned the empirical validity of the approach and
considered the number of the items used to assess the ladder
levels to be inadequate. Some of the criticism of and com-
Pearce (1988, 1991, 1993), Pearce and Caltabiano (1983),
and Moscardo and Pearce (1986) developed the travel moti- mentary on the TCL theory has focused on the explicit use of
vation theory labeled the TCL, based in part on Maslow’s the term ladder in the formulation (Ryan 1998; Kim et al.
(1970) needs hierarchy theory of motivation. TCL describes 1996). As Pearce (1993) observed, the power of an effective
tourist motivation as consisting of five different levels: theory lies partly in its ability to be clearly understood by its
relaxation needs, safety/security needs, relationship needs, target audiences. In this context, the term ladder has perhaps
self-esteem and development needs, and self-actualization/ drawn too much attention to an analogy with a physical lad-
fulfilment needs. Following Maslow, the needs of travelers der with a concentration on ascending the steps and being on
were seen as organized into a hierarchy or ladder with the one step at a time. Accordingly, the present research will
relaxation needs being at the lowest level, followed in order deemphasize the hierarchical elements in the TCL theory and
by safety/security needs, relationships needs, self-esteem propose a travel career pattern (TCP) approach in which it is
and development needs, and finally, at the highest level, ful- the dynamic, multilevel motivational structure that is seen as
filment needs. Nevertheless, travelers were not considered to critical in understanding travel motivation, and it is these pat-
have only one level of travel motivation, but it was suggested terns that reflect and define careers. In these conceptual
that one set of needs in the ladder levels may be dominant. reformulations, the concept of a travel career remains impor-
The ideas of Maslow represented only part of the genesis of tant, as does the view that travelers will exhibit changing
the TCL. The concept of a career in leisure or tourism was motivational patterns over their life stages and/or with travel
equally important in shaping the TCL approach (Hughes experience. Table 1 provides some conceptual definitions
1937; Goffman 1961). The core ideas in this line of inquiry regarding key terms pertinent to this discussion.
were that people’s motivation changes with their travel expe- The conceptual adjustment to the TCL theory answers
rience. From this approach, people may be said to have a only some of the challenges in developing travel motivation
travel career, that is, a pattern of travel motives that change theory. It is thus desirable to unite empirical data analysis of
according to their life span and/or accumulated travel traveler motivation with conceptual arguments. Therefore,
experiences. the purpose of this present research lies in providing compre-
The applicability of the career concept in tourist motiva- hensive, research-based information regarding travel moti-
tion research has received initial but not sustained attention. vation patterns and their development.
The idea of a career, however, has been recognized in the lei-
sure research area with the concept of specialization. The Research Objectives
specialization notion, originally developed by Bryan (1977),
suggests that there are distinct classes of participants who The primary goal of this research is to obtain comprehen-
exhibit unique styles of involvement for a given recreational sive information on pleasure travel motivation patterns and
activity. He argued that for a given activity, the participants conceptualize it in relation to the travel career concept. Be-
exhibit a continuum of behavior from general interest to a cause this research is an initial approach in refining the TCL
very focused involvement. Previous experience, knowledge theory, it was focused on understanding pleasure travel moti-
about the activity, and the level of investment in the activity vation generically rather than on trip motivations for a spe-
are all important in classifying a person as having a specialist cific trip. Therefore, the core aims of this study are as
interest. This specialization concept has been endorsed in follows:
various leisure studies and can be seen as reinforcing the
value of the “career” and experience approach to tourism 1. Identify a broad range of travel motive items for plea-
study (Chipman and Helfrich 1988; Kuentzel and McDonald sure travel in general.
1992; McFarlane 1994). 2. Chart the underlying factors defining travel motiva-
In the TCL framework, the term career had some further tions.
specific implications. It was suggested that many people sys- 3. Measure travel experiences.
tematically move through a series of stages or have predict- 4. Relate travel motivation patterns to travel experience.
able travel motivational patterns. Some may predominantly 5. Theoretically readjust the TCL theory into a more
“ascend” the TCL, whereas others may remain at a particular comprehensive travel motivation theory.
level, depending on contingency or limiting factors such as
health and financial considerations. Broadly, the TCL theory To achieve these aims, this research approached travel
proposed that people progress upward through the levels of motivation through a 2-phased process—interviews and a
motivation when accumulating travel experiences. major survey study. The value of combining different study
Previous empirical studies demonstrated that this techniques was to enhance validity and decrease possible
research model was an acceptable initial tool in understand- bias from relying on one-dimensional sources of informa-
ing travel motivation (Mills 1985; Kim 1997; Lee 1998; tion. Furthermore, the advantage of using multiple methods
Loker-Murphy 1995). Furthermore, it has been proposed that lies in combining the insights from the different approaches.
the TCL can be used as a blueprint to design motivational This article reports the current progress of the research.
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228 FEBRUARY 2005

TABLE 1
KEY TERMS INVOLVING TRAVEL CAREER PATTERN

Key Terms Conceptual Definitions


Travel needs/motives The biological and sociocultural forces that drive travel behavior.
Motivation pattern Travel motivation occurs in a pattern of multiple motives rather than in a single domi-
nant force.
Travel career A dynamic concept arguing that tourists have identifiable phases or stages in their
holiday taking. A pattern of travel motives characterizes or reflects one’s travel ca-
reer. The state of one’s travel career, like a career at work, is influenced by previ-
ous travel experiences and life stage or contingency factors.
Travel career ladder (TCL) A theoretical model describing travel motivation through five hierarchical levels of
needs and motives in relation to travel career levels.
Travel career pattern (TCP) This approach is a modification of the earlier TCL work. It emphasizes the pattern of
motivations and their structure rather than steps on a ladder or hierarchy.

INTERVIEW PHASE further identify the important motives that are latent and
hence were not mentioned in the interview. When interpret-
ing the questionnaire result, instead of using statistical analy-
Methodology sis, the overall motivation pattern was presented using a grid
The main objective of the interview procedure was to with different shades indicating the different ratings of the
generally explore and obtain a broad overview regarding the importance of the travel motives. Cross-referring the overall
motivation pattern from the grid to the obtained information
TCP approach. It was also used to assist in constructing stra-
from the subjects’ interview statements enabled one to
tegic directions for the survey study. An individual,
distinguish which of the motives are more important than the
semistructured interview was conducted with 12 Australian
others within the overall motivation pattern.
subjects using a snowballing sampling method. The selec-
tion criterion of the interviewees was based on their number
of previous international holiday experiences in their life. Interview Study Results
The individual subjects’ total amount of overseas holiday Overall, from both approaches, the dominant motives for
experience ranged from 0 to 15 times of previous interna- overseas holidays were novelty, self-development including
tional travel. The limited number in the sample followed sug- cultural experience, relationship, and escape. Apart from
gestions for eliciting ideas from diverse subgroups as these clear categories, other travel motives were either men-
reported in the concept of ‘theoretical saturation’ for focus tioned less or were difficult to identify due to subjects’
and intimate group literatures (Krueger 1994; Strauss and uncertainty about their travel needs. These four types of
Corbin 1990). As proposed by grounded theory, theoretical motivations have also been identified from the early key
saturation is described as a situation that occurs when further travel motivation literature that contributed to shaping con-
sampling is meaningless due to each category of investiga- temporary travel motivation research (Dann 1977, 1981;
tion being saturated, and no new or relevant data seem to Crompton 1979; Iso-Ahola 1982; Mill and Morrison 1985;
emerge. In this form of study, the suggested number of inter- Pearce 1988, 1991, 1993).
viewed subgroups is three to four. Therefore, following the Interestingly, the overall interview results suggested that
suggestion, four subjects were selected for each three levels experienced subjects in international travel tended to start
of the international holiday experience. In the interviews, their initial travel experiences from Western countries, such
subjects were asked about their motivation for previous and as those in Europe and North America, then traveled to Asian
future international holiday travels. Then, to overcome limi- countries or so-called exotic destinations, which are cultur-
tations with the interview method and obtain further infor- ally and environmentally different from their first visited
mation that would aid the interpretation of the interview destinations. One repeated theme from the interviews was
results, after each interview, 2-paged structured question- that the main reasons for visiting Asian countries were to
naires containing 38 travel motive items were handed out to learn their cultures and engage in different experiences.
the interviewees who were asked to rate their importance McIntosh, Goeldner, and Ritchie (1995), suggested that cul-
using a 9-point scale (1 = not important at all; 9 = very tural motivation can be identified as the desire to see, know
important) for each travel motivation to their future experi- more, and find out about other cultures such as the inhabit-
ences. The motive items were obtained from the existing ants of other places, their lifestyle, and their food. In relation
tourism and leisure literature (Beard and Ragheb 1983; to the travel career concept, both from interviews and the
Crandall 1980; Crompton 1979; Dann 1981; Driver and questionnaire approach, it can be suggested that seeking cul-
Manfredo 1996; Fisher and Price 1991; Gitelson and tural experiences is one of the key motivation factors regard-
Kerstetter 1990; Hollender 1977; Iso-Ahola 1982; Iso-Ahola less of one’s travel career level, and the motive grows stron-
and Allen 1982; Krippendorf 1987; Lee and Crompton 1992; ger as people accumulate travel experiences. From the
Loker and Perdue 1992; McIntosh and Goeldner 1986; interviews, most subjects with more overseas travel experi-
Pearce 1988, 1991; Shoemaker 1989; Tinsley, Rarrett, and ence indicated that their preferred overseas destinations for
Kass 1977; Uysal and Jurowski 1994). The questionnaire future holidays were countries in Asia or Europe. For the
approach was incorporated with the interview process to subjects who indicated their wish to visit European
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JOURNAL OF TRAVEL RESEARCH 229

destinations, they originally started their travel experience in TABLE 2


those countries with main travel motives of enjoying and ANALYSIS PROCEDURES
seeking novelty. These respondents noted, however, that
their key motivations had changed into visiting cultural and Statistical Methods Objectives
historical sites and were closely related to learning, self-
education, and developing themselves. Descriptive analysis To explore the overall profile of the
samples and identify which mo-
Apart from these motivations, however, other travel
tive items were regarded as most
motives were difficult to identify due to the subjects’ uncer- important or unimportant
tainty about their travel needs. In many cases, when the sub- Principal component To discover the underlying motive
jects were asked to describe the reasons for traveling to the analysis dimensions of 74 motive items
particular country, they simply provided their image of the K-means cluster To classify the samples according
destination from their memory rather than expressing them- analysis to their travel experience level
selves with motivational statements. The researcher often Discriminant analysis To identify the travel experience
needed to elicit more detailed responses through probing. parameters that best discriminate
Dann (1981) classified the people’s lack of awareness of the experience groups
their travel motives under four headings; tourists may not Cross-tabulation To investigate the profiles of the
identified travel experience
wish to reflect on real travel motives, may be unable to groups
reflect on real travel motives, may not wish to express real Independent t-test To examine the difference in the
travel motives, and may not be able to express real travel identified motivational patterns
motives. Because the difficulty of obtaining detailed infor- among travel experience groups
mation of motivation patterns was anticipated, question-
naires with structured motive questions were used in con-
junction with the interviews to overcome this issue.
Although a structured questionnaire was used as a secondary areas of domestic and international airports. In total, 1,012
apparatus, by interpreting the results in a nonquantitative valid responses were collected (97% of the total
way, some important insight was gained into the overall respondents).
motivation patterns. Interpretation of the grid suggested that Descriptive statistics analysis was applied to the col-
motives relating to novelty and self-development, relation- lected data to explore the overall sample profile. Principal
ship, and relaxation and escape were generally the most component analysis (PCA) was next used to identify the
important travel motives. Although four subjects indicated underlying motive dimensions. Then, K-means cluster anal-
that generally all of the listed motives were important as their ysis was used to classify the samples according to their travel
travel motives, others indicated that these four types of moti- experience levels. Following this, to identify the travel expe-
vations were the most important ones in relation to the travel rience parameters that best discriminate the identified travel-
career concept. The questionnaire approach with this select experience-level groups, discriminant analysis was per-
sample did not, however, provide results of any further value formed. The profiles of the identified travel experience
than the method obtained by interviews in terms of explain- groups were then studied through cross-tabulation. Finally,
ing the dynamics of the motivation patterns and further iden- the factor scores from the PCA analysis results were com-
tifying critical motives driving the subjects to engage in puted, and an independent t-test was used to examine differ-
overseas holidays. Nevertheless, being congruent with the ence in the motivation factors between the identified travel-
interview results, the interpretation of the questionnaires experience-level groups.
suggested that the four types of motivation might serve as the
main streams of overseas holiday motivation that may not
Results
change regardless of progress through travel career levels.
Sample profiles. Within the sample of 1,012 respondents,
nearly half were Australian (57%), 22% were from the
SURVEY PHASE United Kingdom, and the rest (21%) were from other West-
ern countries. The percentage of male (47%) and female
Methodology (53%) respondents was quite closely balanced. Slightly more
than half (53%) were relatively younger respondents (i.e.,
The data were collected by using 4-paged self-administered younger than 36 years of age). Nearly one-quarter (23%) of
questionnaires designed mainly to gather information on the sample’s occupation were professional or technical, and
subjects’ general motivations for travel (see Table 2). In the more than half (56%) had completed their tertiary education.
questionnaire, the subjects were specifically asked to express When examining the respondents’ previously experienced
how important are the provided 74 motives when generally pleasure travel in their life, nearly half the sample (47%)
thinking about the travel they take for pleasure. A Likert- were quite experienced in their domestic travel because they
type scale (from not important at all to very important) was had traveled at least 26 times, whereas more than half (53%)
provided for subjects to indicate the importance of each of had traveled overseas 5 times or more.
the 74 general travel motivational statements. All data were
collected in Townsville and Cairns in North Queensland, Travel motivation analysis. Travel motivation was
Australia, during a 4-week period between November and viewed in this study as a multidimensional construct com-
December 2000. Target samples were people from a Western prising numerous motives. Therefore, a pool of 143 initial
cultural background. The data were obtained at major shop- motive items was obtained from the same tourism and leisure
ping centers, express coach terminals, and the boarding gate literature (Beard and Ragheb 1983; Crandall 1980;
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230 FEBRUARY 2005

Crompton 1979; Dann 1981; Driver and Manfredo 1996; that if scores are less than .70, then factor analysis should not
Fisher and Price 1991; Gitelson and Kerstetter 1990; be undertaken (Ryan and Glendon 1998). The KMO score in
Hollender 1977; Iso-Ahola 1982; Iso-Ahola and Allen 1982; this study resulted in .95, indicating a satisfactory sample
Krippendorf 1987; Lee and Crompton 1992; Loker and size.
Perdue 1992; McIntosh and Goeldner 1986; Pearce 1988, Following this, to identify the underlying dimensions of
1991; Shoemaker 1989; Tinsley and Kass 1978, 1979; Uysal the 72 selected motive items, PCA was applied, and through
and Jurowski 1994), which was used as a reference source in verification of the statistical validity from the produced
the interview study. Because the previous interview study results, varimax rotation was followed (West 1991). By con-
suggested that motivations related to escape/relax, novelty/ sidering eigenvalues greater than 1, the procedure produced
stimulation, relationship, and self-development needed em- 14 factors. Items with factor loadings greater than 0.40 were
phasis, motive items that were believed to be associated with used to explain the factor (Child 1972). The percentage of
these four main motivations were particularly further sought variance explained by this solution was 67.9%. Internal con-
and included as a part of the full profile of items. Next, the sistency between the items in the factors was measured using
initial motive items were reviewed for content validity Cronbach’s coefficient alpha. According to Baloglu and
through a focus group panel. The focus group for this study McCleary (1999), this is the most generally used reliability
consisted of six people studying master’s and Ph.D. degrees measure to estimate the degree to which the items on a mea-
in tourism at James Cook University, Australia. Because the sure are representative of the domain of the construct being
nature of many of the questions contained in the question- measured. A coefficient alpha of at least .70 is usually con-
naire involved psychologically and socioculturally oriented sidered reliable (Ryan 1995; Veal 1997). Apart from the nov-
content, a focus group panel was considered to be appropri- elty factor (.70), all factors resulted in a Cronbach’s coeffi-
ate for assessing the questionnaire content, including the mo- cient alpha score greater than .80, which indicated strong
tive items list. Master’s and Ph.D. students who are experi- consistency among the items in each factor. The results are
enced and familiar in the motivation research area were shown in Table 3.
deliberately selected due to their awareness of the signifi- The 14 resulted motivation factors, in the order of impor-
cance that each of the motive items possesses within the en- tance, were labeled as (1) novelty, (2) escape/relax, (3) rela-
tire research process. In this process, any unclear or inappro- tionship (strengthen), (4) autonomy, (5) nature, (6) self-
priate terms in the questionnaire that could confuse or cause development (host-site involvement), (7) stimulation, (8)
the respondents to respond in an inappropriate way were cor- self-development (personal development), (9) relationship
rected, and motive items that were regarded as duplicates of (security), (10) self-actualization, (11) isolation, (12) nostal-
other items were discarded. Through this stage of research, gia, (13) romance, and (14) recognition. The results indi-
the list of initially constructed motive items was reduced to cated that novelty, escape/relax, and relationship motiva-
74 items, with each detailing a specific motivation for travel. tions are the most important factors in forming travel
This list was then used in the questionnaire for quantitative motivation, and recognition, romance, and nostalgia the
data collection. least important ones. Interestingly the four common and
Because the core aim of this study is focused on under- main travel motivations (escape/relax, novelty/stimulation,
standing travel motivation, the overall characteristics of 74 relationship, and self-development) examined in the previ-
motive items were explored. This procedure gathered infor- ous qualitative study were able to be further understood into
mation on the important and unimportant travel motivations. two types of motivations. Escape/relax was further classified
The most important travel motives were mainly the ones into escape/relax and isolation, novelty/stimulation into nov-
reflecting the novelty, escape/relax, self-development, and elty and stimulation, relationship into relationship
relationship aspects of motivation such as having fun (strengthen) and relationship (security), and self-develop-
(mean = 8.22), experiencing something different (7.62), rest- ment into personal development and host-site involvement.
ing and relaxing (7.29), learning new things (7.26), and Because factors are independent, they can be interpreted
doing something with my family/friends. The less important as defining a multidimensional space. Therefore, although
travel motive items represented the recognition needs of difficult to visualize, 14 motivation factors represent a 14-
travel motivation such as showing others I can do it (4.25), dimensional space of travel motivation. Therefore, for fur-
being recognized by other people (4.16), and having others ther analyses and to locate individuals within the 14-dimen-
know that I have been there (4.00). Within the 74 motive sional space, factor scores were calculated. First, the loading
items, 2 items including experiencing fashionable/trendy of each variable on a factor was multiplied by the individual
places (3.82) and getting away from my family (3.16), sample’s original value for that variable. Next, this was
resulted with mean score lower than 4.00. Because the objec- repeated for all variables in the factor for that individual.
tive of this study was to identify the major travel motiva- These were then summed to give a preliminary score. The
tional dimensions, it was regarded that these 2 motive items process was repeated for all factors for that same individual
were considered to be unimportant by the respondents in and then repeated for all other individuals. Finally, all scores
their total pattern of motivation. Therefore, these 2 items were standardized to a mean of 0.0 with a standard deviation
were discarded in the further analysis process. of 1.0.
Prior to any further analysis, the adequacy of sample size
was verified using the Keiser-Meyer-Olkin (KMO) Mea- Travel experience levels analysis. Prior to evaluating
surement of sampling adequacy. Expressed in a value rang- which travel motivation factors are influenced by different
ing from 0 to 1, this statistical measurement is based on com- levels of travel experience, a scale was developed to measure
paring the sum of squared correlation coefficients and the the individual’s travel experience level. As argued earlier, it
sum of partial correlation coefficients. Scores closer to 1 is hypothesized that various types of travel experience and
indicate better sampling adequacy. It is generally considered life-stage factors work in conjunction to influence an indi-
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JOURNAL OF TRAVEL RESEARCH 231

TABLE 3
PCA RESULTS RANKED BY FACTOR MEAN SCORES

Factors Motive Items Means Loadings


Novelty Having fun 8.23 0.48
(7.62)a Experiencing something different 7.61 0.53
(1.7%)b Feeling the special atmosphere of the vacation destination 7.45 0.52
(α = 0.70)c Visiting places related to my personal interests 7.20 0.45

Escape/relax Resting and relaxing 7.34 0.43


(6.92) Getting away from everyday psychological stress/pressure 7.33 0.80
(5.8%) Being away from daily routine 7.30 0.66
(α = 0.82) Getting away from the usual demands of life 7.23 0.80
Giving my mind a rest 6.57 0.65
Not worrying about time 6.44 0.52
Getting away from everyday physical stress/pressure 6.24 0.68

Relationship Doing things with my companion(s) 7.00 0.70


(Strengthen) Doing something with my family/friend(s) 6.83 0.83
(6.69) Being with others who enjoy the same things as I do 6.83 0.43
(2.2%) Strengthening relationships with my companion(s) 6.58 0.60
(α = 0.83) Strengthening relationships with my family/friend(s) 6.54 0.82
Contacting with family/friend(s) who live elsewhere 6.34 0.54

Autonomy (6.57) Being independent 6.92 0.78


(1.8%) Being obligated to no one 6.42 0.85
(α = 0.85) Doing things my own way 6.38 0.77

Nature Viewing the scenery 7.11 0.65


(6.44) Being close to nature 6.42 0.84
(2.4%) Getting a better appreciation of nature 6.29 0.84
(α = 0.92) Being harmonious with nature 5.94 0.80

Self-development Learning new things 7.24 0.43


(Host-site involvement) Experiencing different cultures 6.82 0.65
(6.20) Meeting new and varied people 6.53 0.56
(2.9%) Developing my knowledge of the area 6.48 0.72
(α = 0.84) Meeting the locals 6.29 0.73
Observing other people in the area 5.61 0.77
Following current events 4.42 0.40

Stimulation Exploring the unknown 7.05 0.53


(6.19) Feeling excitement 6.59 0.74
(28.8%) Having unpredictable experiences 6.46 0.69
(α = 0.89) Being spontaneous 6.38 0.50
Having daring/adventuresome experience 5.92 0.86
Experiencing thrills 5.78 0.85
Experiencing the risk involved 5.15 0.79

Self-development Develop my personal interests 6.43 0.74


(Personal development) Knowing what I am capable of 6.20 0.68
(6.16) Gaining a sense of accomplishment 6.19 0.64
(7.0%) Gaining a sense of self-confidence 6.11 0.69
(α = 0.92) Developing my skills and abilities 6.09 0.77
Using my skills and talents 5.93 0.69

Relationship Feeling personally safe and secure 6.36 0.53


(Security) Being with respectful people 6.23 0.73
(5.86) Meeting people with similar values/interests 5.99 0.69
(4.1%) Being near considerate people 5.95 0.73
(α = 0.87) Being with others if I need them 5.45 0.47
Feeling that I belong 5.16 0.58

Self-actualize Gaining a new perspective on life 6.52 0.50


(5.78) Feeling inner harmony/peace 6.15 0.58
(2.1%) Understanding more about myself 5.53 0.68
(α = 0.89) Being creative 5.39 0.55
Working on my personal/spiritual values 5.32 0.76

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232 FEBRUARY 2005

TABLE 3 (continued)

Factors Motive Items Means Loadings

Isolation Experiencing the peace and calm 6.71 0.52


(5.72) Avoiding interpersonal stress and pressure 5.84 0.52
(1.9%) Experiencing the open space 5.79 0.55
(α = 0.81) Being away from the crowds of people 5.15 0.73
Enjoying isolation 5.10 0.79

Nostalgia (5.43) Thinking about good times I’ve had in the past 5.51 0.79
(1.5%) (α = 0.92) Reflecting on past memories 5.35 0.81

Romance (5.10) Having romantic relationships 5.32 0.71


(1.5%) (α = 0.78) Being with people of the opposite sex 4.87 0.68

Recognition Sharing skill and knowledge with others 4.90 0.63


(4.27) Showing others I can do it 4.23 0.74
(4.4%) Being recognized by other people 4.14 0.72
(α = 0.87) Leading others 4.07 0.70
Having others know that I have been there 4.00 0.72
Note: 67.9% of variance explained, and motive items with factor loading < 0.40 is discarded. Keiser-Meyer-Olkin (KMO) mea-
surement of sampling adequacy: 0.95.
a. Mean score of the factor. b. Variance explained. c. Cronbach’s alpha reliability coefficient.

vidual’s travel experience and thus contribute to forming To determine the predictor variables that contribute most
travel motive patterns. Therefore, in this stage of the study, to the distinction between the two travel experience levels,
three variables, domestic travel experience, international discriminant analysis was performed on the two identified
travel experience, and age, were taken into account in mea- groups with age, domestic travel level, and international
suring travel experience level. As a first step in the measure- travel level as discriminant variables. Discriminant analysis
ment, the three variables were each classified into groups is a statistical technique that enables researchers to investi-
with each group consisting of an approximately equal num- gate and simultaneously describe the significant differences
ber of samples. Domestic travel experience and international between two or more mutually exclusive groups on several
travel experience were each classified into four groups, and dependent variables (Brown and Tinsley 1983; Diekhoff
age was classified into five groups. The four groups of both 1992). The basic assumption for conducting a discriminant
travel experience variables were then given values from 1 to analysis is that the predictor variables, termed discriminant
4 (from inexperienced to experienced) and values from 1 to 5 variables, are low in multicollinearity to achieve optimum
(from younger to older) for the classified five groups of age. results (Diekhoff 1992). Therefore, with respect to this
Following this, the variables were standardized. Variables requirement, Pearson correlation was used to test for
subject to cluster analysis are required to be measured in a intercorrelations among the three travel experience variables
standardized way; otherwise, variables with large values prior to their use as discriminant variables. The calculation
contribute more to the calculations of distance measures than resulted with relatively low correlations with all of the R val-
those with small values (SPSS 1999). Therefore, one way to ues ranging between .19 and .33, thus enabling their use as
avoid this problem was to reexpress the variables on the
predictor variables in the discriminant analysis.
same scale, specifically a scale ranging from 0 to 1 (Coakes
Within the various methods of discriminant analysis, the
and Steed 1999; SPSS 1999).
direct method was chosen for this study. This approach
Then, cluster analysis was applied to the three rescaled
involves estimating the discriminant function so that all the
variables to classify the collected samples into identifiable
travel-experience-level groups. Cluster analysis is a statisti- predictors are included simultaneously in the analysis. This
cal method that analyzes numerical indices of proximity (sim- method is appropriate when there are relatively few predic-
ilarity) among elements to distinguish relatively discrete, tors and when the researcher wants the discrimination based
homogeneous groups of clusters of elements (Walpole 1990). on all predictors (Diekhoff 1992). Table 5 contains the
In this procedure, K-means cluster analysis was used because results for the discriminant function. With an eigenvalue of
it is useful when analyzing 200 or more cases (SPSS 1999). 2.42, the function accounted for 100% of the explained vari-
The distances between the clusters were measured using ance. The canonical correlation associated with the function
analysis of variance. The procedure resulted in a solution was 0.84, showing that the function is strongly related to
involving 2 clusters. The first cluster consisted of 462 people group difference. The square of this correlation, (0.84)2 =
(49.1%); the second one, 478 (50.9%). As shown in Table 4, 0.71, indicated that 71% of the variance in the dependent
the clusters were labeled as high-travel-experience level and variable, travel-experience-level group, is explained. The
low-travel-experience level. The high-travel-experience group very small value of Wilk’s Lambda (0.29) indicated excel-
consisted of older people with a higher level of domestic and lent separation of the groups. The chi-square test of Wilk’s
international travel experience and contrasted with the low- Lambda (1150.90) showed that the overall separation of
travel-experience group, which comprised younger people groups achieved using the discriminant function is highly
with less experience in both types of travels. significant at the level of 0.00.
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JOURNAL OF TRAVEL RESEARCH 233

TABLE 4
CLUSTER ANALYSIS RESULTS

High Travel Low Travel ANOVA


Experience Experience Significance
Travel Experience Parameters Level (N = 462 (49.1%)) Level (N = 478 (50.9%)) Level
International travel experience 0.86 0.46 0.00
Domestic travel experience 0.79 0.46 0.00
Age 0.71 0.45 0.00

TABLE 5
TESTS OF SIGNIFICANCE OF THE DISCRIMINANT FUNCTIONS LEVEL

Canonical Wilk’s Significance


Function Eigenvalue Variance (%) Correlation Lambda Chi-Square Level
1 2.42 100 0.84 0.29 1150.90 0.00

TABLE 6
CANONICAL DISCRIMINANT FUNCTION COEFFICIENTS AND LOADINGS

Unstandardized Standardized Discriminant


Variables Coefficients Coefficients Loadings
International travel experience 3.98 0.82 0.62
Domestic travel experience 2.85 0.63 0.48
Age Group 2.21 0.56 0.34
(Constant) –5.69 NA NA

In determining which predictor variable contributes the Then, using cross-tabulation analysis, a profile of the two
most to the function, discriminant function coefficients and travel-experience-level groups was identified. The chi-
loadings were examined. These are listed in Table 6 in order square statistic was used to determine if any statistically sig-
of magnitude. Given the low intercorrelation among the pre- nificant differences among the groups existed (Table 7). The
dictors, an examination of the magnitudes of the standard- analysis resulted with significant differences between the
ized discriminant function coefficients for the study suggests two groups for all investigation categories at a level of 0.00
that international travel experience level is the most impor- except for gender, which resulted with a 0.01 level of signifi-
tant predictor in discriminating between the groups, fol- cance. The high-travel-experience-level group consisted of
lowed by domestic travel experience level and age. The same slightly more male respondents (51%) who have achieved
observation could be obtained from examination of the higher educational level with 76% tertiary attendance. The
discriminant loadings. The unstandardized discrimination major occupations for this group were professional/technical
function coefficients are also provided, which were applied
(30%), self-employed/business owner (11%), others (11%),
to the raw values of the variables for classification purpose.
and middle management (9%). Sixty-two percent of the
The group centroids, giving the value of the discriminant
function evaluated at the group means, are also identified. respondents in this group had more than 10 international
High-travel-experience group has a positive value of (1.58), travel events, and more than 46% had more than 50 domestic
whereas low-travel-experience group has a nearly equal neg- travel events. Fifty-four percent were older than 40 years old,
ative value (–1.53). From the fact that the signs of the coeffi- and the majority of the respondents were from the United
cients associated with all the predictors are positive (Table Kingdom (37%) and Australia (36%). The low-travel-expe-
6), this suggests that higher levels of international travel rience group consisted of more female respondents (57%)
experience, domestic travel experience, and age are more and a somewhat lower educational level compared to the
likely to result in a higher travel experience level. To deter- high-travel-experience group. Forty-five percent of the
mine whether the function is a valid predictor, the classifica- respondents had high-school-level qualifications, and 55%
tion matrix was examined. Cases were assigned to groups on have completed tertiary education. The major occupations
the basis of their discriminant function scores, and the pat- for this group were students (18%), followed by profes-
tern of correct classifications and misclassifications was sional/technical (17%), others (17%), and clerical or service
assessed. With all cases correctly classified with no (11%). Forty-one percent of the respondents never had any
misclassifications, high-travel-experience group was classi- international travel experiences, and 40% had less than 10
fied with 462 cases and low-travel-experience group with domestic travel experiences. Most of the respondents from
478 cases. The hit ratio of the analysis sample was excellent this group were young people, with 39% younger than 26,
with 96.2% of correctly classified cases. and most (75%) were from Australia.
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234 FEBRUARY 2005

TABLE 7
CROSS-TABULATION-PROFILES OF TRAVEL EXPERIENCE LEVEL GROUPS

Travel Experience Levels


Profiles Categories High (%)a Low (%)a
Gender* Male 236 (51.3) 203 (42.6)
Female 224 (48.7) 273 (57.4)

Educational level** High school 108 (23.6) 216 (45.4)


Technical/trade qualification 105 (23.0) 79 (16.6)
University degree 125 (27.4) 114 (23.9)
Postgraduate degree 72 (15.8) 35 (7.4)
Others 47 (10.3) 32 (6.7)

Occupational category** Homemaker 25 (5.4) 38 (8.0)


Professional/technical 139 (30.2) 82 (17.3)
Executive administrator 16 (3.5) 10 (2.1)
Laborer 3 (0.7) 20 (4.2)
Middle management 42 (9.1) 12 (2.5)
Trade/machine operator 17 (3.7) 22 (4.6)
Retired 33 (7.2) 9 (1.9)
Sales/marketing 31 (6.7) 29 (6.1)
Self-employed/business owner 51 (11.1) 38 (8.0)
Student 26 (5.7) 85 (17.9)
Clerical or service 28 (6.1) 50 (10.5)
Others 49 (10.7) 80 (16.8)

International travel experience** Inexperienced (0) 9 (1.9) 196 (41.0)


Somewhat experienced (14) 59 (12.8) 180 (37.7)
Experienced (510) 110 (23.8) 79 (16.5)
Very experienced (10) 284 (61.5) 23 (4.8)

Domestic travel experience** Inexperienced (09) 20 (4.3) 189 (39.5)


Somewhat experienced (1025) 98 (21.2) 194 (40.6)
Experienced (2650) 132 (28.6) 69 (14.4)
Very experienced (> 50) 212 (45.9) 26 (5.4)

Age ** Younger (2 26) 28 (6.1) 188 (39.3)


Somewhat young (2530) 78 (16.9) 109 (22.8)
Intermediate (3140) 100 (21.6) 91 (19.0)
Somewhat old (4150) 115 (24.9) 59 (12.3)
Older (> 51) 141 (30.5) 31 (6.5)

Nationality ** Australian 167 (36.1) 350 (75.4)


United Kingdom 170 (36.8) 39 (8.4)
Other Western countries 125 (27.1) 75 (16.2)
a. % within travel experience level group.
*p < 0.05. **p < 0.001.

Travel motivation and travel experience level. In order to travel experience levels (–0.12; –0.22). By way of contrast,
identify which motivation factors were influenced by differ- the stimulation factor was not as important to the respondents
ent levels of travel experience, independent t-tests were used with higher travel experience levels (–0.06) compared to
with travel experience level as the independent variable and those with lower levels (0.09). Personal development and
motivation factors as dependent variables (see Table 8). self-actualization, which comprise the upper levels of TCL
In general, between the two levels of travel experience, theory, turned out to be emphasized more as a travel motiva-
nature, self-development (host-site involvement), stimula- tional factor by the people within the lower travel experience
tion, self-development (personal development), relationship stage (0.10; 0.10). The relationship (security) factor was also
(security), self-actualize, romance, and recognition motiva- emphasized more by the lower travel experience level group
tion factors resulted in significant differences, whereas other (0.10) than the higher one (–0.11). Romance and recogni-
motivation factors such as novelty, escape/relax, relation- tion, the least important motivations, were also a more
ship (strengthen), autonomy, isolation, and nostalgia important factor in the group with lower-level travel experi-
resulted in nonsignificant differences. According to the ence. Interestingly, the three most important motivation fac-
results, nature and host-site involvement motivation factors tors, novelty, escape/relax, and relationship (strengthen),
were generally more important to people with higher travel resulted in no statistically significant difference in their
experience levels (0.11; 0.25) compared to those with lower importance as motivation between the two levels of travel
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JOURNAL OF TRAVEL RESEARCH 235

TABLE 8
INDEPENDENT T-TEST: MOTIVATION FACTORS BY TRAVEL-EXPERIENCE-LEVEL GROUPS

High Travel Low Travel


Experience Level Experience Level
Factor Factor
Score Mean Score Mean T-Score Significance
Novelty 0.03 7.66 0.00 7.64 0.46 0.65
Escape/relax 0.02 6.89 –0.02 6.98 0.57 0.57
Relationship (strengthen) –0.06 6.44 0.04 6.89 –1.55 0.12
Autonomy –0.07 6.36 0.05 6.78 –1.78 0.07
Nature 0.11 6.60 –0.12 6.31 3.39 0.00
Self-development (host-site involvement) 0.25 6.41 –0.22 6.04 7.13 0.00
Stimulation –0.06 6.10 0.09 6.33 –2.20 0.03
Self-development (personal development) –0.12 5.86 0.10 6.50 –3.25 0.00
Relationship (security) –0.11 5.56 0.10 6.15 –3.10 0.00
Self-actualize –0.11 5.54 0.10 6.06 –3.05 0.00
Isolation –0.02 5.65 0.02 5.84 –0.63 0.53
Nostalgia –0.05 5.08 0.05 5.80 –1.38 0.17
Romance –0.15 4.50 0.14 5.66 –4.29 0.00
Recognition –0.15 3.82 0.12 4.67 –3.93 0.00

experience. This may imply that these three dimensions of In relation to both phases of the present study, the out-
motivation function as the core factors in all travel motiva- comes point to several common and notable findings. First,
tion patterns regardless of travel experience level. In other the results from both studies indicated that the motivational
words, it could be suggested that although people travel for dimensions of escape/relax, novelty, relationship, and self-
various reasons, these three factors could nevertheless be the development within the TCP theory are the most important
main and common motivations for most kinds of travel. factors in forming travel reasons. Regarding these four key
motivations, a number of studies have endorsed and rein-
forced this kind of result. Since its introduction to the tourism
DISCUSSION literature by Cohen (1972), the novelty-seeking motive has
received considerable attention in tourism research as one of
the main forces behind all travel behavior and has been
Through the two phases of the study, it was demonstrated explored in a number of empirical studies (Bello and Etzel
that travel motivation could be identified as patterns and 1985; Cohen 1972; Crompton 1979; Dann 1977, 1981;
combinations of multiple motives that are influenced by pre- Leiper 1995). If novelty seeking is a need to pursue stimula-
vious travel experience and age. Pearce and Caltabiano tion, the escape-seeking motive has been understood as a
(1983) and Woodside and Jacobs (1985) argued that previ- need to get away from overstimulation (Iso-Ahola 1982).
ous travel experience would provide insights when studying Mannell and Iso-Ahola (1987) theorized that escape from
travel motivation. With respect to the relationship between routine responsibilities and stress is a major motivation for
travel motivation and travel experience level, escape/relax, recreational travel and has been identified by various
novelty, relationship, and self-development were the most researchers (Crompton 1979; Hollender 1977; Lounsbury
important and core to all travelers. Within the identified 14 and Hoopes 1985; Woodside and Jacobs 1985). The self-
travel motivational factors, people with high-travel-experi- development motive, too, has been understood and defined
ence levels gave more emphasis to motivations regarding as seeking personal growth and/or a desire to learn and inter-
self-development through host-site involvement and nature act with a host culture and its community (Crompton 1979;
seeking. Low-travel-experience-level people stressed more Calantone and Johar 1984; Dann 1981; Etzel and Woodside
on other motivation factors such as stimulation, personal 1982; Woodside and Jacobs 1985). The relationship-seeking
development, self-actualization, security, nostalgia, romance, motive has been viewed as determining the desire to affiliate
and recognition. These results show notable similarity with and socially interact through vacation travel (Tinsley,
the work of Shoemaker (1989) on the senior travel market. Rarrett, and Kass 1977). Research here, too, has been consid-
Although the study did not directly measure previous travel erable, noting the need to establish permanent or temporary
experience, the majority of the respondents (62%) indicated relationships as well as enhance kinship relations (Crompton
that they traveled more than twice a year. Visiting new places 1979; Lounsbury and Hoopes 1985; Woodside and Jacobs
and experiencing new things, escaping and relaxing, spend- 1985).
ing time with family, and visiting museums and historical Second, travel motives reflecting self-development
sites were considered to be more important as travel reasons, through host-site involvement, such as experiencing differ-
whereas being with the opposite sex, engaging in physical ent cultures and meeting the locals, were considered more
activities, seeking spiritual enrichment, and telling friends important in the higher levels of travel experience than in the
about the trip were less important. The emphasis on motiva- lower ones. As reported in the interview phase of this study,
tion in Shoemaker’s study is in close accord with the present through the interview process it was identified that subjects
findings. tended to start their initial travel experiences from Western-
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236 FEBRUARY 2005

culture-based countries such as Europe and then travel to list, underlying motivation factors were identified. Along
Asia or so-called exotic destinations as they proceeded with this, many of the motives were shown to be influenced
through their travel experiences. For example, in the inter- by the levels of travel experience. Furthermore, the identifi-
view process, a 37-year-old female respondent with 13 inter- cation of four important motivation factors persistent
national travel trips indicated, “I became so used to travelling through two contrasting levels of experience led to the theo-
that I couldn’t settle and I was interested in learning more retical possibility that there is a “mainframe” or backbone of
about Asia, their cultures.” travel career patterns.
Third, contradicting the original TCL theory, higher levels To verify the proposed possibilities, some hurdles must
of motivation such as self-actualization and self-development, be overcome in further studies. It would be desirable to con-
for example, were emphasized more by the lower-travel- tinue to refine the measure of travel experience and to cata-
experience group. When the lower-travel-experience-level logue the most common patterns of motivation for different
group is concerned, the results indicated that most travel samples. More work exploring different levels of travel
motivational factors received greater emphasis. Seven out of experience is particularly important and will be a focus for
the nine motivational factors, which were identified to be our own future efforts. Importantly, cross-cultural studies of
significantly different in importance, were emphasized more travel motivation patterns will be needed to supplement and
by the people with lower travel experience. This finding verify the work reported here. The ideas raised from this
shows consistency with the qualitative results, where travel study will, it is hoped, serve as a guideline for the
motivations were simply compared using frequency of inter- development of the TCP approach.
national travel. Although there were no statistical compari-
sons made between the two experience groups, interviewees
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