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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Executive Summary

The Digital Out-of-Home (DOOH) or Digital Signage industry in Kingdom of Saudi Arabia, with its
wide range of deployments, diverse venues and multiple formats continues to enjoy
unprecedented growth.

Despite the significant revenues that the DOOH industry has achieved to date, the strategic
planning behind Deamah DOOH networks has taken a secondary role to deployment issues. There
appear to be far too many “if you (network operator) build it they (advertiser or ad buyer) will
come” views towards revenue generation with DOOH. The glamour of digital can be seductive,
leading many companies to shortchange the process of properly evaluating and strategizing the
“real” revenue potential. Based on case studies, some companies are making mistakes by
overlooking the key elements of success for Digital Signage which is hindering their ability to
optimize revenue and profitability. For Deamah, thoughtful, focused and diligent in maximizing
revenues always comes in first place.

Media buyers have lately been under pressure from advertisers to buy media that provides more
accountability and higher ROI than traditional media. The No.1 thing is audience, the ability to hit a
certain target demographic, and more importantly, a large number of individuals in that
demographic, is what media planning and buying is all about.

Some of media buyers have challenges in understanding Deamah as a new media offering. What
they need is enough information for them to make an intelligent media purchasing decision. Make
it easy for them. Demographics, target audience, type of locations, traffic, etc. are all part of the
value proposition media buyers use when making media purchasing decisions and budget
allocation. Deamah started gathering these information from its strategic partners, to be ready
during project kickoff and marketing. By understand and execute the critical success factors of the
business, the estimated growth and profit can be achieved.

The Critical Success Factors for Deamah Revenue Development


Five key Deamah success factors have been identified, all of which are essential components
in assessing Deamah DOOH opportunity and achieving its maximum revenue potential:
1) Define the objectives and key variables necessary to achieve revenue growth;
2) Determine the role of the venue, including variables such as location, traffic and dwell
time;
3) The content and configuration dilemma. Assess how content can be used effectively to
help maximize revenues and how important content is for the success of Deamah
Digital Out-Of-Home media network.
4) Review, define and refine the sources of revenue.
5) Review ways to successfully market and sell the advertising component of each
Deamah DOOH media network.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Company Overview

Deamah, ‫ دﻋﺎﻣـﻪ‬- Arabic word, abbreviated


from: (‫;)دﻋﺎﻳﺎت ﻋﺎﻟﻤﻴﺔ اﺳـﺘﺮاﺗﻴﺠﻴﺔ ﻣﺤﻠﻴـﺔ ﻫﺎدﻓـﺔ‬
translated into English language: “Global
Advertising, Strategically Targeted Local”.
Deamah aimed to be an international
integrated advertising and marketing
company based in Riyadh, Kingdom of Saudi
Arabia, targeting of:
 Business-to-Business Advertising 1
 Professional Advertising 2
 Trade Advertising 3

Business Objectives
 Toward the digital out-of-home (DOOH) key player in Saudi Arabia and Gulf countries;
 Becomes a public traded company after 3-years of operation
 To introduce the concept of "Green" advertising and integrated corporate communication
tool and platform;
 Establishment a nationwide media network as Digital Out-of-Home (DOOH) for advertising &
public awareness network:
a) located at star-rated hotels and service apartments (phase 1) at holy cities, Makkah
& Madinah under SHOMOOS, of Al-Elm Company (year 2010 - project secured)
b) located at Armed Forces Medical Services Hospitals ‫اﻟﺨﺪﻣﺎت اﻟﻄﺒﻴﺔ ﻟﻠﻘﻮات اﻟﻤﺴﻠﺤﺔ‬
(year 2011 – project secured)
c) located at 12 public universities under Al-Elm Company (year 2011 – project
identified)
d) located at Riyadh International Exhibition Center (year 2011 – project identified)
e) located at commercial valued of star-rated hotels and furniture apartments
nationwide, under SHOMOOS, of Al-Elm Company (year 2012 – project secured)

                                                           
1 Advertising targeted at business owner, and individuals who buy or influence the purchase of industrial goods
or services for their companies. Industrial goods are products that become a physical part of another product
(raw material or component parts), are used in manufacturing other goods (machinery), or are used to help a
company conduct its business. Business services such as insurance, travel services, and health care are also
included in this category.

2 Advertising targeted to professionals such as armed forces, doctors, lawyers, dentists, engineers, or professors
to encourage them to use a company’s product in their business operations or daily life. It identified specific
group of people and income group as the end-users.
 
3 Advertising targeted to global marketing channel members such as wholesalers, distributors, and retailers.
The goal is to encourage channel members to stock, promote, and resell the manufacturer’s branded
products to their customers.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

f) located at major Passport Department nationwide as public awareness system


under Al-Elm Company (year 2011 – project identified)
g) located at Malaysian pilgrim camps at Muzhalifah, Mena, Makkah during Hajj
season – under Hajj Mission of Malaysian Government (year 2011 - project identified)
 Maximize the resources and business opportunities to establish a super profitable business in
the trends of digital signage;
 Development of DOOH Standardization and Governance for in-house control of DOOH
advertising content;
 Reduce advertising expenditure, and administrative costs for better competitive
advantage;
 Assisting and enhancing The Supreme Commission for Tourism, to builds and promotes
hospitality or accommodation industry in Saudi Arabia;
 Provides an affordable alternative advertising medium for globalization of product
branding, promotion and marketing;
 Delivery of Saudi Arabia’s improved country image and re-branding;
 Promotes Saudi Arabia as the international trading hub especially among Muslims and GCC
countries; and
 Towards Saudization policy implementation, maximization and execution within the business
cycle.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Market Targeting
 Advertising with digital signage (selling airtime):
a) in hospitality or accommodation industry
b) in higher education industry
c) in healthcare industry
d) public awareness, to Saudi Arabian government agencies
e) Multinational companies, who which export to Saudi Arabia or doing business with
Middle East and Muslim countries
 Government agencies, multinational companies, and corporate (project basis/digital
signage retails)

Market Segmentation in Profitable Growth

Figure: How deamah define markets and segments, and understand value

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Advertising
Haramain (‫ )اﻟﺤﺮﻣﻴﻦ‬Channel, Mamlakah (‫ )اﻟﻤﻤﻠﻜﺔ‬Channel and Seasonal Channel
Strategic partner with Shomoos, Al-Elm Company

 Geographical Segmentation
Selling airtime by dividing the market segment into different geographical units in high
traffic; such as cities and target of group of audiences based on provided statistic report by
Shomoos, of Al-Elm Company and kind of products. These products operate in one or a few
geographical areas, or to operate in all areas but pay attention to geographical
differences in kind of needs and wants.

 Psychographic Segmentation (Income & nationality)


Selling airtime based income segmentation; to be used for products and services such as
cars, clothing, fast moving consumer goods (FMCG), perfumes and cosmetics, and travel
destination promotion, etc.

MSD-HealthCare Channel
Strategic partner with General Administration, Armed Forces Medical Services

 Mix Segmentation
Selling airtime by dividing the mix market segments into geographical and psychographic
(targeting of Saudis medium to high income class). Product positioning as the only
advertising platform targeted Saudi, who within medium to high income.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Sources of Advertising Revenues

(1) POS/Promotional Budgets: Funds that are traditionally directed to POS displays or
promotional activities might be more effective if a portion of these funds is directed to
Deamah DOOH network. POS budgets are used primarily for price reductions or display
activity. Redistributing some of these dollars to a DOOH in store network will improve overall
consumer awareness more than the price reduction alone, potentially resulting in higher
overall sales.

(2) CO-OP funds: These funds, based on retail product sales are used to fund flyers and
newspaper inserts. Co-op funds normally average 3-5% of total sales. When these funds are
used for print advertising, they represent a hard, non recoverable cost to the retailer. Co-op
budget spent on Deamah DOOH network can come back to the landlord in the form of
revenue share (or ownership) on the network. Having a co-operative and motivated
landlord who can assist in helping push funds to digital can have a significant impact on the
top line success of the network. By supplementing this with revenues from traditional ad
budgets, the network operator reduces their dependence on a single revenue source,
increasing the long term potential for success.

(3) Types of Advertisers: Deamah focusing on sources below to optimize the revenue
opportunity.
a. National advertisers: Usually take a wait and see attitude while Deamah is a new
DOOH network. In most cases an advertising agency is managing the budget,
and the flexibility to move money is often limited. It’s essential that the Deamah
DOOH network be introduced at each company’s planning stage. The better
the metrics (research) that can be provided, the higher the probability of
inclusion in the media plan.
b. Local, Regional & International advertisers: They tend to be more flexible and
faster to react to new opportunities. Of the two, Regional & International
advertisers will have larger budgets and may or may not use an advertising
agency. Local budgets are smaller and often seasonal. The challenge with local
advertising is smaller expenditures and more contracts, resulting in a longer time
frame to recoup the sales investment.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Digital Signage Project/Retail


Working as advertising and digital signage solutions provider, offers on-demand and enterprise
digital signage solutions that cover a wide range of services including plan, design, integrate and
manage a successful digital signage solution.

Focused of market segmentation:


 Information/Way-finding in Public Areas
 Digital Menu Boards
 Museum
 Restaurant
 Transportation
 Manufacturing
 Automotive
 Corporate Communication
 DOOH Advertising
 Education
 Financial/Banking/Insurance
 Government/Public Sector
 Healthcare

Deamah Milestones

SCHEDULED SCHEDULED
MILESTONE
START COMPLETION
Sole Distributor Right for KSA & Middle East Jan, 2008 Oct, 2008

Partnership with Shomoos, Al-Elm Company Feb, 2009 Dec, 2009

Product Design & Approval Jun, 2009 Sep, 2009

Product Promotion to Malaysian Government Jul, 2009 Mac, 2010

Product Promotion to Chinese Government Feb, 2010 Mac, 2010

Commercial Advertising LCD R&D & Manufacturing Sample Unit Dec, 2009 Mac, 2010

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Deamah’s 5-years Future Plan

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Deamah’s Business Model

Figure: Deamah business model diamond

Figure: The impact of Deamah DOOH network on the business model

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Key Management Team

Specialization:
Strategic Planning, Management, Business Development, Product Development, Project
Management & Product Marketing, Enterprise Networking

Al-Qahtani, Mohammed Said

Nationality: Saudi Arabian


Age: 28
Place of Birth: Riyadh, Saudi Arabia

Education:
B.A. (Hons) Computer Engineering
King Fahd University of Petroleum and Minerals

Professional Certification:
Certified Product & Marketing Management, The Association
of International Product Marketing and Management, USA
Certified Business Process Re-engineering for Competitive
Advantage, London, UK
Microsoft Certified System Engineer, Microsoft Corp.
Business and Technical Writing, Marcom

Working Experiences:
Shomoos Business Developer, Apr 2009 ~ Present
Al-Elm Information Security

Team Leader of Project Manager, Mac 2006 ~ Jul 2007


Branch & ATM Support/ IT Dept, Riyad Bank

Project Manager, Dec 2004 ~ Mac 2006


Branch & ATM Support/ IT Dept, Riyad Bank

 
   

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Specialization:
Public Relations, Business Development
 
AlHussein, Abdul Rahman Abdullah

Nationality: Saudi Arabian


Age: 44
Place of Birth: Mizhnab, Qassim

Education:
B.A. (Hons) in Business Administration
King Saud University

Working Experiences:
Managing Director & Owner, Jan 2010 ~ Present
AlSandross Chinese Visa Application Center

Hospitality Supervisor (Riyadh Region), Mac 2009 ~ Present


Military Hospitality Division, Ministry of Defense & Aviation

Managing Director & Owner, 1986 ~ Present


AlSandross International Est.

Islamic Charity Supervisor (International Affairs)


Ministry of Islamic Affairs, Endowments, Da‘wah and Guidance

Specialization:
Finance, Accounting, and Risk Management
 
Mr ..

To be filled from suggestions of investor

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Specialization:
IT related R&D, Business Development, Public Relations, Software Solution & Architecture,
Administration, Business Process, ERP, DOOH Advertising, Cross Culture Consumer Behavior
 
Abdullah, Umar Lim

Nationality: Malaysian (Chinese)


Age: 35
Place of Birth:, Johor Bahru, Johor, Malaysia

Education:
MBA (Muamalat) - Selangor International Islamic Univ. College
B.A. (Hons) in Shariah, Islamic University of Medina Munawwarah

Professional Certification:
MS Certified Solution Developer .NET (MCSD), Early Achiever
MS Certified Application Developer .NET (MCAD)
MS Certified System Engineer (MCSE)

Working Experiences:
Director of Business Development, Jan 2010 ~ Present
AlSandross International Est.

Business Development Manager, Jan 2009 – Dec 2009


SAF for Advertising Solutions (SAFASO)

Director of Business Development, Jan 2008 ~ Dec 2008


Blue Ocean Media (Malaysia) Sdn. Bhd.

Proxy Shareholder & Company Director (≥ 300 Million Project),


2005 ~ Jan 2009
Al-Madinah International (Malaysia) Sdn. Bhd. (Waqf project)

Co-Founder & Chief Information System & Technology for Al-


Madinah International University (MEDIU) project
2003 ~ Dec 2008

Multilanguage Solution Consultant, italki.com (a Web 2.0


Language Learning Exchange Company) 2007 ~ 2008
(http://www.italki.com/static/about.htm)

Application Developer, 2003 ~ 2005


Scientific Research Department, Islamic University of Medina

Solution Architect & Developer, 2002 ~ 2003


Islamic Audio Digitalization Project, Al-Masjidil An-Nabawi

System Quality Controller, 1996 ~ 1997


Final Inspection Line 4, Sony Display Device (S’pore) Pvt. Ltd.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Specialization:
Software Development & Digital Signage Application Development
 
Potter, Shen YangTao

Nationality: Chinese (China)


Age: 28
Place of Birth: SuZhou, Jiangsu, China

Education:
B.A. (Hons) in Management
Nanjing University of Information Science & Technology

Working Experiences:
Project Manager for Nantong China Mobile Project, Apr 2009 ~
Present
SUZSOFT Co., Ltd. (China)

Project Manager for Vanke Operating System BOC


SUZSOFT Co., Ltd. (China)

Senior Application Developer, Mac 2007 ~ Aug 2008


Soon Hong Technology (SuZhou) Co., Ltd.

Senior Programmer, Aug 2006 ~ Mac 2007


Netmarch Technology (Kunshan) Co., Ltd.

Programmer, May 2005 ~ Jul 2006


Netmarch Technology (Kunshan) Co., Ltd.

Specialization:
Digital Signage R&D, DOOH Solution, LCD Manufacturing, Global Media Networks Relationship,
Supplier Chain Management
 

Deamah Frontier Business-in-Line Partners

Corporate Resources within:


- Shanghai Seeyoo Electronic Technology Co., Ltd.
- Shanghai GoodView Electronic Co., Ltd.
- Guangzhou WinAll Electronic Technology Co., Ltd.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Frontier Business-in-Line Partners & Digital Signage Suppliers

 Shanghai Seeyoo Electronic Technology Co., Ltd.


Seeyoo is the pioneer manufacturer of the digital out-of-home industry with quality LCD
digital signage of different sizes and after sales services to supply to worldwide out-of-home-
media companies, such as FocusMedia, TargetMedia, Imdeia, etc. SEEYOO has been the
choice of thousands of customers worldwide.

 Shanghai GoodView Electronic Co., Ltd.


GoodView is specializes in R&D, production, manufacturing and market promotion of
“Commercial Digital Display”. Presently, Goodview is one of the largest manufacturers for
LCD multi-media player in China and the biggest supplier to Focus Media, a giant of China's
media industry.

 Guangzhou WinAll Electronic Technology Co., Ltd.


WinAll is specializes in R&D, customization, production, manufacturing of commercial digital
signage. WinAll has a team of senior LCD applied R&D engineers and video decoding
experts in R&D departments.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Figure: Characteristics of Deamah at Each Stage of Development

Figure: Deamah Project Kickoff Organizational Chart

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Products and Services

 Advertising - Selling airtime with Strategic Locations

Knowing Things Ad Buyers Want from Deamah


Being an ad buyer is a tough job. Buyers are trusted by big brands to find the most effective
forms of media to place messages on, and the buyers base these decisions on metrics and
proof that ad vehicles are effective. It is up to the DOOH industry to make sure Deamah’s
media network is well represented to these people. Here are things that ad buyers are
looking for from Deamah DOOH media, and this become key elements of Deamah product
development:

a) Critical mass and targeted audiences.


Deamah has to be able to demonstrate to the advertiser that their message is being
sent to the right audience in the right place. They also have to make sure that there
is enough of that audience to make a significant impact. In this, by provided report
from Shomoos, Al-Elm Company, Deamah is able to identified and classified
accommodations based on nationality, language, income group, etc in advance,
to help advertisers targeting the right group of audience.

The greater the number of screens Deamah installed, the more important targeting
capabilities is. The greater the number of screens, the easier it is to create a
booming advertising campaign with impact. The greater the number of screens and
the different types of screens within a single network, the more streamlined the
buying process can be if provided by a single provider.

b) Ease of planning, buying, measuring and optimization.


Design and locates advertising LCD at strategic and high traffic of places, with well-
designed system to help buying process easier for the advertiser. The advertising
LCD should also with enhanced features to help advertiser to have higher return of
investments, ROI; and great cost saver on content production.

c) Engagement.
Once the audience and location have been determined, ad buyers want to make
sure the ad vehicles provide a good experience for that audience. This means that
Deamah needs to be intimately familiar with the attributes of the network, the type
of content, the placement of screens and other advertisers that might be running on
the media network.

Deamah’s Key Success Factor:


Deamah has to be able to demonstrate to the advertiser that their message is being sent to the
right audience in the right place. They also have to make sure that there is enough of that
audience to make a significant impact.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Advertising Project (1) –


Partnership with Shomoos, Al-Elm Company

- Global branding & marketing media - Saudi National Tourism Media


network Network
- Located at Mecca & Medina - Kingdomwide except Mecca &
star-rated hotels & furniture Medina
apartments - Located at star-rated hotels &
- All range of audience group furniture apartments
- Government & public awareness

- Local marketing & promotion media


channel
- Specified audience group
- Government & public awareness
Located at seasonal furniture
apartments around Mecca &
Medina

Note:
 Haramain, an Arabic word, means the two
holy cities of Islam, Mecca and Medina
 Mamlakah, an Arabic word, means the
Kingdom, which is Kingdom of Saudi Arabia

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Airtime
(Video Clip/ Digital Poster)

LCD Hard Cover Frame


(Printed Material)

Figure: Business value-added service:


Publish all ads on official web portal, as the gateway between audiences and the business

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Advertising Project (2) –


Partnership with General Administration of Armed Forces Medical Services

- MSD Health Promotion Channel


- Located at selected Armed Forces Medical Services hospitals & clinics
- Targeted of audience group: Saudis, healthcare professionals, medium-to-
high income group, military forces
- Health promotion program, government, public awareness and advertising

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Digital Signage Solution/Retail


Plug-and-advertise… You even don’t need a PC to run it!

Standalone/Networking
Kangaroo HD Digital Screen

A unique and new design of combo formulated


as advertising and information tool. Kangaroo
mini screen can also serve as messaging tool
within hotel rooms, display halls, etc.

Standalone/Networking - HD Marvel KIOSK

Luxury display screen kiosk made of marble


and golden plated, designed for top star-
rated hotels and service apartments.

Standalone/Networking - HD KIOSK

Moveable, HD kiosk comes with different


colors and classic design; suitable for hotel
lobbies, catering hall, etc.

Standalone/Networking
HD Flipping Menu with Touch Screen

Designed for luxury restaurant, customer


service department, show room, etc

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Product Characteristics

 They are big. Of the over 2 million pilgrims who travel to Mecca and Medina each year for
Hajj, about 1.5 million are foreigners. A hefty USD31 billion in spending (≥12 percent of the
Saudi GDP) is linked to pilgrims and their needs: transportation, lodging, food, shopping,
and other activities.

 They are growing fast. The cross industry new DOOH media networks estimated expanding
their reach and being launched at an accelerating rate.

 They are valuable. Deamah’s DOOH media network can deliver more measurable sales
impact closer to the purchase decision-making point and are highly relevant to many
products and brands. Marketers that rely on retail channels or target high value clients
and households can increase the relevance of their brand messages and block
competitors from using the most relevant venues.

 They can do what traditional media cannot. Deamah’s DOOH media network offer
marketers five advantages over traditional media: measurable sales impact, proximity to
the sale, better ways to target media, greater relevance to the product being sold and
tighter integration with local selling efforts.

 Customers like them. The established syndicated media research companies that
evaluate traditional media viewership have conducted over 10 studies outside of Kingdom
that consistently indicate value to, acceptance by and positive response from customers
to this kind of media.

Figure: The Lifecycle of Marketing and Communication Channels

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

Five Things Deamah’s Media Network Can Do That Other Media


Channels Cannot

 Deliver marketers things traditional media cannot: measurable sales impact; point-of-
purchase proximity; audience focused; customer targeting; purchaser relevance; and local
sales support.
 Offer superior cost to sell, market coverage, marketing-resources control and alignment
with customer behavior relative to other media.
 Represent an undervalued and high-return media investment, delivering more measurable
sales impact closer to the purchase decision-making point.
 Are highly relevant to many products and brands – particularly marketers that rely on retail
channels or target high value clients and households.
 Fill an unmet need for national advertisers because they help marketers address the decline
in the audiences of traditional media and the increased adoption of technologies that
allow consumers to skip ads, avoid ads or consume content “on demand”.

Building Barriers of Entry, Prevent Further Competition

a) Saudi Arabian Government Support & Involvements


Deamah is building strategic partnership relationship & involvement of most of key
government agencies into the advertising project in Mecca & Medina:
 Shomoos, Al-Elm Company(‫ ﺷﺮﻛﺔ اﻟﻌٍﻠﻢ ﻷﻣﻦ اﻟﻤﻌﻠﻮﻣﺎت‬،‫)ﺷﻤﻮس‬
 Saudi General Intelligence Presidency (‫)رﺋﺎﺳﺔ اﻻﺳﺘﺨﺒﺮات اﻟﻌﺎﻣﺔ‬
 Ministry of Interior (‫)وزارة اﻟﺪاﺧﻠﻴﺔ‬
 Ministry of Culture and Information (‫)وزارة اﻟﺜﻘﺎﻓﺔ واﻹﻋﻼم‬
 Saudi Commission for Tourism & Antiquities (‫)اﻟﻬﻴﺌﺔ اﻟﻌﺎﻣﺔ ﻟﻠﺴﻴﺎﺣﺔ واﻵﺛﺎر‬
 Ministry of Health (‫)وزارة اﻟﺼﺤﺔ‬
 Ministry of Islamic Affairs, Endowments, and Da'wah ( ‫وزارة اﻟﺸﺆون اﻹﺳﻼﻣﻴﺔ واﻷوﻗﺎف‬
‫)واﻟﺪﻋﻮة واﻹرﺷﺎد‬

b) Deamah Global Business Alliance Network


Deamah understands the know-how advertising market in the Kingdom; the birth of
Deamah is working on not to be considered and identified as new competition to ad sales
agencies, media houses, media buyers, creative agencies, media agencies, or brand
keepers companies; but the revenues contributor to them. This will be implemented via:
 Joining Deamah Global Business Alliance Network;
 Deamah business exchange program & rebate system; and
 Abandon any of content production or creation, as the source of Deamah’s
revenues contribution.

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Deamah Business Case for Digital Out-of-Home Project CONFIDENTIAL

c) Long-term Location/Venue Leasing Agreement/Contract


Hotels & furniture apartments is considered scarce resources, which the growth rate only is
between 2~5% annually; and the direction of planning and future development especially
in Mecca and Medina is toward as a modern cities. Thus, hotels & furniture apartments are
moving forward as high-rise buildings, with maximization of land usage and capacity. By
understand the secret of the business and as building barriers of entry for further
competitors, Deamah will strategically benefits resources and existing relationship and
connection within government agencies to secure a long-term between 3~5 years of
location leasing agreement/ contract with location owners. In another word, Deamah
needs to run faster, and jump higher.

d) Innovated Business Model & Profit Model


The business model of Deamah is simplified representation of its business logic. It describes
what Deamah offers its customers, how it reaches them and relates to them, through which
resources, activities and partners it achieves this and finally, how it earns money. The
business model is distinguished from the business process model and the organization
model. It can be described by looking at a set of nine building blocks below:
 Customer segments: Deamah’s groups of customers with distinct characteristics;
 Value proposition: The bundles of products and services that satisfy Deamah’s
customer segments’ needs;
 Distribution channels: The channels through which Deamah communicates with its
customers and through which it offer its value propositions;
 Customer relationships: The types of relationships Deamah entertains with each
customer segment;
 Revenue streams: The streams through which Deamah earns revenues from
customers for value creating and customer facing activities;
 Key resources: The key resources on which Deamah business model is built;
 Key activities: The most important activities performed to implement Deamah’s
business model;
 Partner network: The partners and suppliers Deamah works with; and
 Cost structure: The costs Deamah incur to run the business model.

e) Start Stronger, Run Faster, Jump Higher


As digital signage and digital out-of-home solutions become a more powerful force in the
modern business environment, companies continue to look for ways to justify the cost. In
most cases, the advertising subsidy solution is proposed often and early.

Ahead of trend of digital signage and the Saudi Arabian government will incur a deficit as it
goes forward with large infrastructure projects over the next several years in order to keep
the economy and private sector moving. Thus, ahead of trends and demographic strength,
Deamah needs to start stronger, run faster and jump higher.

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f) Maximize of Saudization
Getting strong continuously support from Saudi Arabian government and building barrier;
Deamah has to maximize of Saudization of qualified Saudis within the organization and
business, with the support from Saudi Arabia Human Resources Development Fund ( ‫ﺻـﻨﺪوق‬
‫ ;)ﺗﻨﻤﻴـﺔ اﻟﻤـﻮاد اﻟﺒﺸـﺮﻳﺔ‬the operation overhead will be reduced for the first 2-year. This also
brings an advantage to deamah going either to initial public offering (IPO) after 3 years of
operations.

g) Digital Out-of-Home Standardization and Governance


To have control of potential risk of the project, development and implementation of DOOH
Standardization and Governance is a must; this also turning and put Deamah as a pioneer
and DOOH Standardization & Governance implementer in the region. It is also to assure
customers that advertisers or ad buyers can provide pre-approved state-of-the-art
standards within the reach of all of ad content. It is intended to taking care the sensitivity of
Mecca and Medina as the holy cities, and heart of Islam, and also local culture.

Since globalized standard such as ISO had been defined as a process for a better Quality
Management System (QMS), with implementation of it, Deamah can manage its way of
doing things by systemizing it. It also to enhance the quality, productivity, customer
satisfaction, develops the brand and fame of the industry globally. All of these will be
among the barriers to prevent future competition, and the leading status of Deamah.

h) Frontier Business-in-Line with Key Worldwide Digital Signage Manufacturers & Suppliers
To enhance better product R&D, enhancing Deamah’s competitive advantages in the
competition market, Deamah is building frontier business-in-line partnership relationship with
key worldwide digital signage manufacturers and suppliers with benefiting the strengths
and resources of them to have win-win outcomes.

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Deamah’s Competition Strategy

Head-to-Head Competition Deamah Competition Strategy

Industry Focuses on rivals within media Looks & find across alternatives
& advertising industry industries
Strategic group Focuses on competitive Looks across strategic groups
position within strategic group within industry
Ad buyer group Focuses on local media Redefines the industry buyer
buyers & better serving the group locally and internationally
buyer group
Scope of product Focuses on maximizing Looks across to complementary
offering locations within the bounds of product & service offerings
the industry
Functional- emotional Focuses on improving price Rethinks the functional-emotional
orientation performance within the orientation of the industry
functional-emotional
orientation of the industry
Time Focuses on adapting to Participates in shaping external
external trends as the occur trends over time

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Market Analysis

Targeting of Deamah for Hotels in Mecca & Medina

Hotel Mecca Medina Total Target (%)


5-star 10 6 16 80%
4-star 11 7 18 90%
3-star 103 45 148 100%
2-star 261 59 320 100%
1-star 80 29 109 100%
Grand Total 465 146

Source: SCTA, 2010

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KSA Industry Background: Media & Advertising

Advertisements spend in other Middle East markets tend to be driven by foreign clients; but Saudi
Arabia is enhanced with its own high-spending local brands - Focus handles Saudi Airlines, STC,
Mobily, Zain, NCB, Microsoft, for example.

As Saudi Arabia is experiencing an economic boom bound to last for over ad decade. It's the
Middle East's largest economy, the size of which is bigger than the economics of all its neighboring
GCC states put together. Massive foreign and domestic investment is pouring into every sector
coupled with unprecedented government spending worth billions of dollars. All this is fueled by
historically high oil prices, soaring demographic growth and one of the largest construction booms
the country ever witnessed.

Excess liquidity from high oil prices and consistently more attractive foreign investment policies,
continue to drive major growth in the Saudi Arabian market, the size of which is growing at double
digit rates in all key sectors. Additionally, government initiatives aimed at liberalizing the market act
as a catalyst for new companies and products to enter this booming economy.

Fuelled by a loosening of social and political restrictions on publications and an increased level of
spending on advertising, the media sector in Saudi Arabia is bucking the global trend of decline
and showing hearty signs of growth. Media spending is raised by between 20-25% in 2008 and in a
display of the nation's newfound prominence on the regional media map, sales representatives of
foreign news outlets are flocking to the Kingdom to sign advertising and sponsorship contracts that
would have previously been signed abroad as part of pan-Arab deals. There is also a nascent
public relations industry as companies begin to realize the importance of cultivating relationships
with an increasingly freer press. Saudi media consumers are benefitting from a more straightforward
print press and a plethora of television channels, though the TV market is dominated by Saudi-
owned Middle East Broadcasting Company (MBC).

An estimated 70% of advertising on pan-Arab media is targeted towards Saudi Arabia. Yet, there is
a dearth of local expertise and a limited understanding of the culture on the part of foreign
marketers. In an effort to find the key that will unlock market potential, advertising research is on
the rise and is showing promising results. Meanwhile agencies in the Kingdom are starting
recruitment drives to bring local Saudi talent into the industry. Digital advertising has registered
100% growth in 2008, with outdoor LCD billboards being a well-received industry development.
Overall, money spent on advertising is expected to grow between 20% and 30% in 2008, but the
biggest obstacle to growth will remain human resources.

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Trend for Digital Signage

Digital signage has evolved into a highly efficient, appealing means of providing multimedia
content for Saudi government agencies, business owners, brand marketers, and advertising
agencies, who realize its benefits of awareness, informing, promoting, and entertaining specifically
targeted consumers. The days of providing static content are behind us.

Labor- and material-intensive, static, traditional advertising signage, such as posters and billboards,
partial of its will be replace by flat monitor screens and quite-active digital content, in a network,
controlled from nearby or afar, via the Internet.

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Hotel Industry in Saudi Arabia Overview

KSA holds the edge in religious tourism, with more than 5 Millions of Muslim pilgrims from various
parts of the world who visit Islam’s two holiest sites i.e. Mecca and Medina each year. It is estimated
that religious tourism in Saudi Arabia, generates around USD $ 7 Billion annually.

The Saudi Travel and Hospitality Industry are robust and continue to show a significant potential
and promise due to inter-regional travel and the continuing maturity of the Tourism Industry and the
Business Sector. The Kingdom of Saudi Arabia is the cradle of Islam and the homeland of the two
Holy Mosques. Therefore, it occupies a special status in both the Arab and Muslim worlds. Saudi
Arabia has a vast geographical area, diverse climate and natural resources, rich cultural and
social heritage, an open economy, advanced infrastructure, and low customs duties as well as the
existence of an integrated system of tourism facilities.

Mecca and Medina have been attracting large numbers of religious tourists, although they are off-
limits to the wider and cash-rich market of non-Muslim tourists. Inter-regional travelers and religious
tourists are on the increase each year, as are business travelers. This growth has been driven by the
booming economy of the Gulf region and of Saudi Arabia in particular. Hajj and Umrah pilgrims
represent close to 100% of visitors heading for Makkah and Medina. Saudis constitute 25% of this
segment, usually visiting the two cities in July and August. Thus, religious tourism, being the
backbone of the Tourism Sector and ultimately for the Hotel Sector, will be the main growth driver in
the coming years. Apart from this, Saudi government’s budget allocation of SAR 385 B to overall
infrastructure of tourism sector in its 2009 budget, which is higher by 10.9% compared to 2008
budget, will also be a major boost for the Saudi Hotel Industry.

Official Statistics & Report

Total of Inbound Trip Total of Tourism Revenues Total of Days of Stay


(Thousand) (Million) (Thousand)

Figure: Inbound Tourism (Religious Tourism) for year 2009


Source: Tourism Information and Research Centre, MAS, SCTA

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Month Duration of Stays (Day) Percentage (%)


January 56 27.0 %
February 12 6.3 %
Mac 11 5.2 %
April 23 11.1 %
May 19 9.5 %
June 8 2.7 %
July 8 2.8 %
August 8 2.8 %
September 12 5.5 %
October 4 2.2 %
November 21 15.2
December 14 6.9 %
Grand Total 210 100%

Figure: No. of Religious Tourist Nights Spent in Arrivals by months (in thousands)
 
 

Figure: Ranking of Markets & Media Split


 
The Saudi advertising expenditure is segmented into five categories, newspapers, outdoor,
television, magazines, internet and radio. This project will create a new segment for Saudi
advertising, as indoor signage advertising. The industry continues to soar an amazing growth, try to
meet the demand generated by the burgeoning population growing at an estimated 3% per year.

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Figure: Saudi Arabia’s Advertising Expenditure per medium

Saudi Advertising Expenditure


12,000.0

10,000.0
Press
8,000.0
Newspaper
6,000.0 Magazines

4,000.0 Television
Radio
2,000.0
Outdoor
0.0
Internet
2002 2003 2004 2005 2006 2007 2008 2009

Saudi Arabia (Saudi Riyal '000)

 
 

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Figure: The Origin Destination of Religious Tourists Arrivals – Part 1 (in thousands)

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Figure: The Origin Destination of Religious Tourists Arrivals – Part 2 (in thousands)

Figure: Incoming Flights of Religious Tourism (in thousands)

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KSA DOOH Market SWOT Analysis

Financing

Strength: CAPEx can be accurately established. The technology infrastructure and capital
expenditures related to DOOH deployment are well understood with the numerous supply
options serving to validate required investment levels. While the levels of technology
functionality continue to rise across the technology ecosystem, the price/performance of
individual elements is trending favorably.

Strength: OPEx can be adjusted to scale. Operating expenses such as network operations,
playlist administration, etc. can be contained during deployment start up and growth,
expanding only as the size and complexity of the network is warranted.

Weakness: Deamah as a fresh company, little corporate history and governance/business


infrastructure. This lack of credit history can impair capitalization, however in many cases this
is overcome by sound business planning, a strong management and advisory team, and
the early achievement of location and advertising commitments.

Opportunity: CAPEx and OPEx are declining as new suppliers emerge. Growth of DOOH has
included industry entry by larger technology and services providers. As each brings its
supply strengths and capacities to DOOH, the costs of infrastructure and operations will
decline.

Opportunity: CAPEx can be financed easily. Financing of information technologies is a


mature industry with many firms (such as PNC Equipment Finance and others), providing
lease financing which “turns the CAPEx into OPEx.” This can accelerate network roll-out and
substantially reduce equity investment requirements.

Threat: Scalability and success are concomitant. The abilities to expand Deamah network
and its contribution to advertiser and communicator goals both effect and are affected by
each other. This “what comes first – the chicken or the egg” analogy applies at the genesis
of the network and then quickly shifts to have network growth fueled by its value.

Technology

Strength: The technology works. The “technology ecosystem”, which is a supply chain for
digital media presentation has been strength of DOOH and is attested in the reliability of a
broadly deployed range of Deamah networks.

The “leading edge” is common. Deamah’s suppliers offer leading edge technology and so
the real issue is in selecting enough functionality to allow the network to be increasingly

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valuable in meeting changing, better refined and more challenging communications


objectives.

Weakness: New suppliers such as branded commercial LCD (Panasonic, Samsung, etc) lack
application expertise, especially application customization. The successful planning, design,
deployment and operations of DOOH are based on knowledge of digital technologies,
business management and communications practices. While strengths in one or more areas
may instill confidence for such supplier or end user to move forward with initiatives,
weaknesses in other knowledge areas will quickly emerge as the technologies are
expected to meet ever increasing communications needs. In the interest of revenue
achievement or project advancement, project planning is at times inadequate. Thus,
Deamah is working with manufacturers and suppliers in the line of operating media network
than purely manufacturing and selling commercial LCD.

A further concern is in the abilities of suppliers to design and architect systems that use
digital technologies based on Internet Protocols. DOOH can be complex compared to
“closed,” one-location audio/visual systems, yet digital signage appears to be a natural
extension of other visual presentation media and systems.

Opportunity: The cost/effectiveness and range of applicable technologies are increasing.


Elements of the DOOH technology ecosystem are increasingly “bundled” and pre-
configured to enable easier deployment. This provides an excellent opportunity for suppliers
and end users to deploy smaller systems, which may serve as “proof-of-value” and “process
refinement” initiatives.

Threat: Supply options are increasing design and sourcing complexity. As new suppliers seek
DOOH industry revenues, new options for technology, services, pricing structures and supply
sourcing are made available. The investigation of these can delay funding commitments.

Threat: A broadening supply pool is dispersing revenues and challenging margins. The
broader based of suppliers can result in the dispersion of revenues across the wider supply
base and the erosion of quality as pricing is reduced in response to competitive pressures.

Human Resources

Strength: Expertise exists in each area of business, technology, ad sales, legal, etc. and the
growth of DOOH is attracting talent. The excitement and opportunities around DOOH make
it attractive as a professional choice, service area and target market.

But information and education program in KSA are little available to accelerate supply and
management capabilities; Deamah is working to have such extensive education program
cooperation with local public universities at the 2nd year of operation.

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Weakness: Personnel require application awareness in order to apply core professional


competencies. “Application awareness” includes an understanding of the technology
capability, business models and communications objectives served by DOOH.

Opportunity: Technology and business ecosystem partners serve as “extended staff.”


Deamah can’t provide all aspects of a DOOH system and so supply includes a number of
product and service provides. These suppliers serve as “external, extended staff” to
Deamah. The pool of experience and talent is therefore expanded with each deployment
while the capacity for collaboration and solutions integration is ever expanding.

Opportunity: A pool of unemployed or under-employed human resources is available within


Deamah’s suppliers and courses for technology and expertise transfer to the local will be
organized. Deamah might takes advantage of economic conditions to refine its offerings
and trim elements of the operations. As such, talented human resources are available to
deamah wishing to improve the capacities.

Threat: Loss of employees minimizes training ROI and may have opportunity costs. The
trimming and down-sizing that characterizes economic downturn reduces costs but may
also reduce the prospects for prosperity.

Application Demand

Strength: “Critical mass” of displays will be deployed, which allows advertisers to reach
targeted audiences based on demographic profile, Designated Market Area (DMA),
geography and even the activity in which they are involved (shopping, transit, café,
workout, religious activities, etc.) with deep cooperation of Shomoos, Al-Elm Company. A
Compound Annual Growth Rate (CAGR) in display deployment of 25%+ is forecast. This
growing critical mass substantiates the value of marketers and other communicators to
consider, plan and use Deamah DOOH.

Strength: Through the application of Deamah DOOH positive results which will be achieved
such as sales lift, increased engagement, message awareness and recall, reduced
perceived waiting times. Improvement to the “location experience” is regularly cited as
achieved through Deamah DOOH. Advertisers, communicators, location providers (i.e.
retailers, QSR, etc.) will consistently found that DS/DOOH networks achieve very positive
results when the medium presents suitable content to targeted audiences.

Opportunity: Communicators seek media that can better target and engage audiences,
and demonstrate proven results. The economic will benefits of using Deamah DOOH as a
more cost effective approach will prevail as the installed base of DOOH displays continues
beyond a “tipping point.”

Opportunity: Deamah DOOH fits into a “communications continuum” offering both


audience “reach” and “engagement.”

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Business Model
 
Strength: Business models for Deamah DOOH are stable. The kinds of resources and
processes that are required to provide value to communicators are well known, and as the
industry has matured the costs associated with network deployment and operations have
become fairly well known. Equally, the types of funding and sourcing are generally known,
so the business models are known and stable, allowing for ongoing refinement to increase
valuation.

An area of innovation is in the blending of internal and external capabilities for proprietary
digital signage network design and ongoing operations. The investment decisions are
based on solving a big problem, delivering an audience and capitalizing on emerging
behaviors. A successful of Deamah networks has absolute clarity on how delivering high
value to communicators.

Opportunity: Deamah DOOH leverages, and is leveraged by other media. DOOH is a


completely “digital” media supply chain including digital content creation, management,
distribution, presentation and display reporting. As such, messages intended for
presentation on other media can be easily reconfigured for effective use on Deamah
DOOH. Given the lower costs of content production and presentation, and the ability to
assess message impacts with targeted demographics, DOOH is well suited for message
testing prior to campaign placement using other media.

The tighter audience targeting and day parting that is easily possible and an inherent
strength of Deamah DOOH allows it to motivate engagement with other communications
vehicles and provide high return on marketing investment in situations where consumer
action is intended.

Threat: Revenue and pace forecasting have many external dependencies. While business
costs can be accurately estimated, revenue forecasting is challenging, which can deter
investment and build-out decisions.
 

Efficiencies

Strength: New infrastructure for efficiencies improves the value proposition and positioning
of the entire industry. Operational collaboration and corporate aggregation are providing
efficiencies in Deamah advertising sales and network operations.

Advertising sales collaboration has proceeded on the basis that the offer of the larger
display inventory of multiple networks aimed at achieving a single, larger ad insertion order
is more compelling and better uses the time of media planners and buyers as well as ad

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sales personnel, than the overlapping and duplicated efforts associated with ad placement
on many individual networks.

Individual networks are collaborating in particular in situations where each network offers a
similar target demographic or locations.

The suppliers of tailored media management software and other technology elements are
also encouraging network collaboration through the introduction of similar networks to
each other. Given the critical importance or high value of advertising revenues to networks,
it could be expected that primary suppliers will accelerate their efforts to improve the
efficiency of ad revenue achievement.

Within Deamah Global Business Alliance Network, it might also selecting several ad sales
agencies focused on DOOH offer services that can dramatically improve the efficiency of
ad/campaign planning, placement and selling.
Media conflict and collision is changing every media business model.

Campaign planning and placement, followed by insert order direction, compliance


reporting and accounting offers to substantially increase the efficiency of ad/content
placement across networks. Deamah is working to develops media workflow architecture
and “Punctuate” campaign management software to allow the same ease of advertising
in the DOOH industry as enables the growth secret of the business.

Weakness: The existing communication infrastructure of broadband connectivity, costs,


operations and security concerns within holy cities, Mecca & Medina is not suitable to be
designed as a connected media network. Deamah designed a solution for the business.

Opportunity: Growth of the industry at large increases the viability of new elements and
approaches that improve efficiencies. As Deamah will be the first-to-entry the DOOH
advertising market in Mecca and Medina, high growth rate and ROI is expected due the
huge demands on these world strategic places.

Threat: The more broad the potential for efficiency improvement, the more challenging its
realization. The saying goes that “to make an omelet, you have to break the eggs.” So, the
chock point for the project is the investments.

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Requested Funds and Uses

Year 2010 Year 2011 Year 2012 Year 2013 Year 2014 Year 2015
Marketing & Operations 885,732 1,174,213 1,350,345 1,552,897 1,785,832 2,053,707
Human Resources 1,627,600 3,801,200 4,751,500 5,939,375 7,424,219 9,280,273
General & Admin 381,772 763,544 878,076 1,009,787 1,161,255 1,335,443
Purchase of Assets 4,946,625 6,294,938 6,924,431 7,616,874 8,378,562 9,216,418
7,841,729 12,033,895 13,904,352 16,118,934 18,749,867 21,885,841

Seed Capital Expenditure (Year 2010)

11%

21% Marketing & Operations


Human Resources
63%
General & Admin
Purchase of Assets
5%

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Rounds of Financing Needed

Assumption (1): Self Financing within SR 9 Million of Seed Investment

Projected Deployment Growth Plan:

Deamah LCD Deployment Bid Year

2,500

2,000

1,500

1,000

500

-
Year  Year  Year  Year  Year  Year 
2010 2011 2012 2013 2014 2015
in Total 1,000  1,500  1,650  1,815  1,997  2,196 
No. of New LCD 1,000  500  150  165  182  200 

Round of Financing Required: Single (1)


Financing Amount (SR): 9,000,000 (Saudi Riyal 9 Million)
Allocated % of Shares: ≤ 60%

Shares Distribution
14,000,000
12,000,000
10,000,000
8,000,000
6,000,000
4,000,000
2,000,000
0
2010 2011 2012 2013 2014 2015
Stackholders - 40% 0 0 917,687 1,773,083 2,887,480 4,814,885
Investor(s) - 60% 0 0 1,376,531 2,659,624 4,331,219 7,222,328

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Cash in Hand (Company Growth Fund)

6 12,037,213

5 13,406,155

4 13,298,120

3 13,000,569

2 13,237,284

1 8,625,902

0 5,000,000 10,000,000 15,000,000

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Assumption (2): Venture Capital


Stage of Venture Capital Financing: Mezzanine or Bridge Financing

At this point Deamah is a proven winner and investment bankers have agreed to take it public
within 12 months. Mezzanine or bridge financing, or a short term form of financing used to prepare
a company for its IPO. This includes cleaning up the balance sheet to remove debt that may have
accumulated, buy out early investors and founders deemed not strong enough to run a public
company, and pay for various other costs stemming from going public.

The funding may come from a venture capital firm or bridge financing specialist. They will pay back
from the proceeds of the IPO.

Venture Capital Amount (SR): ≥100,000,000 (Saudi Riyal 100 Million)

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Summary of 5-Year Financial Projections

Gross Revenues (SR)
79,200,000
69,200,000
59,200,000
49,200,000
38,600,000
28,600,000

Year 2010 Year 2011 Year 2012 Year 2013 Year 2014 Year 2015

Net Revenues (SR)

50,000,000
45,000,000
40,000,000
35,000,000
Saudi Riyal

30,000,000
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
0
Year Year Year Year Year Year
2010 2011 2012 2013 2014 2015
Series1 16,160,00 21,660,00 27,870,00 33,705,00 39,523,50 45,323,85

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Growth Rate (%)

Year 2015 79.02%

Year 2014 76.57%

Year 2013 74.16%

Year 2012 72.30%

Year 2011 65.87%

55% 60% 65% 70% 75% 80%

Return of Investments (%)


160%
140%
120%
100%
80%
60%
40%
20%
0%
-20%
-40%

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Cost & Expenses


25,000,000

20,000,000
Saudi Riyal

15,000,000

10,000,000

5,000,000

0
Year Year
2010 Year Year
2011 2012 Year
2013 Year
2014
2015

Paid Commissions & Incentives

35,000,000
30,000,000
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
0
Year Year Year Year Year Year
2010 2011 2012 2013 2014 2015

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Deamah LCD Deployment Bid Year

2,500 2,196 
1,997 
1,815 
2,000 1,650 
1,500 
1,500
1,000 
1,000

500

-
Year Year Year Year Year Year
2010 2011 2012 2013 2014 2015

in Total No. of New LCD

Deamah DOOH Sales Projection

Year 2015

Year 2014

Year 2013

Year 2012

Year 2011

Year 2010

0 20,000,000 40,000,000 60,000,000 80,000,000 100,000,000

Year 2010 Year 2011 Year 2012 Year 2013 Year 2014 Year 2015
Series1 28,600,000 38,600,000 49,200,000 59,200,000 69,200,000 79,200,000

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Marketing Plan

Marketing represents an investment in Deamah’s future success. Establishing competitive rates,


correctly positioning the network, utilizing effective research data to support the audience and
viewership claims all need to be done up front.

One of the most critical components for the long term success of Deamah DOOH network is
research, especially when the primary source of revenue is advertising. Without it, there are no
metrics that media personnel can use to establish the relative value, audience coverage or
effectiveness of the network relative to its costs.

Audience Quantifiable
Airports have definable gross audience measurements through ticketed passengers. The more
quantifiable the audience and the larger the numbers of potential viewers, the better the revenue
opportunity.

a) Audience Qualifiable
The demographics (and lifestyles) of the audience are paramount before many advertisers
will include Deamah as a new media in their advertising plans. Advertisers are looking for
information about the audience viewing the network. They want to have accurate
information on demographics - age and sex, income levels, occupations etc. This data is
critical, allowing advertisers to align their communication objectives within Deamah DOOH
network. That’s why Deamah is working closer with local government agencies, such as
Shomoos, SCTA, etc.

b) Audience Desirable
Certain audiences and demographics tend to command more advertising budget than
others. As an example, higher income earners are attractive to a wide range of luxury
goods marketers as are business-to-business consumers, which Deamah secured partnered
with General Administration, Armed Forces Medical Services. The more defined the venue
and its audience, the higher the probability that it’s desirable to a wider range of products
and services.

c) Network impacting the audience


Strong audience metrics, especially at the initial launch stage are often not enough to
obtain ad support. Advertisers want to look beyond the numbers to actual results- is the
Deamah DOOH network communicating with its audience and having an impact?
Awareness research is useful to attract advertisers. Far better, if Deamah DOOH network is
integrated with a retail outlet (such as Jarir Bookstore, Panda, Othaim, Bin Dawood, etc)
there is a wealth of sales information that can be used to correlate advertised products with
in store sales to produce meaningful ROI’s.

Without adequate research data, Deamah DOOH network’s long term success is questionable.
Research is expensive but absolutely vital; but with the strong IT support, by design a research

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system will help to reduces at the future. So no short change this investment as it will continue to
pay huge dividends through improved sales and profitability for Deamah.

Other marketing elements are also vital to revenue generation and one of the most critical is the
Deamah DOOH rate structure. Rates can only be effectively developed with reliable audience
data as its cornerstone. Detailed operation, sales and administration costs plus a basic
understanding of other like or competitive media will help create a viable rate structure for the
DOOH network. Most media are based on Cost per Thousand (CPM).

The changeability of digital introduces an increased opportunity for exposure, so intrinsic research is
necessary to determine the average number of advertising exposures for each viewer. From this a
CPM can be determined. The primary target audience and the quality of the venue will also play
an important role in determining rates; and Deamah sourced most of the information from the
related authorities.

Loop length only affects frequency of exposure. It doesn’t impact CPM’s. Deciding on the optimum
mix of content to advertising and the loop length is largely judgmental. The shorter viewing
opportunity, the shorter of the loop length (and the length of the spots); results the lower the CPM.
More captive, higher quality audiences like hotels, furniture apartments in Mecca and Medina, and
airports generally a higher CPM. Once the Deamah DOOH network is established and demand
builds, this may become a viable option for attracting new advertisers locally and internationally.

Support material needs to reflect the vision of the Deamah DOOH network. Print and video
material is both essential elements in the marketing kit. Official Web portal also play a vital role in
providing information and brand re-call, since the focus of pilgrim is concentrate on religious
activities. As the network gains traction, additional information on advertiser successes or
testimonials, or category ROI effectiveness studies will help generate support from potential
customers.

Marketing executives should take two actions to ensure their organizations are fully capitalizing on
the potential of Deamah DOOH networks to stay ahead of the competition:
1. Understand the potential of Deamah DOOH networks to drive growth. Marketing executives
should make sure their agency partners are considering these valuable channels as part of
the marketing/media mix, and that their agency partners are capable of planning,
measuring, buying and advertising on these networks.
2. Budget these channels into advertiser/ad buyers upcoming annual marketing plans.
Working to let marketers who sell through retail channels or target professionals, young
shoppers, and “mass affluent” households should include Deamah DOOH networks as
primary, complimentary or exploratory channels. These marketers will get the highest
immediate return from media investments in Deamah DOOH networks if these channels:
 Highly relevant to their selling approach
 Under priced relative to the value they deliver
 Provide more measurable sales impact from their media spend
 Offer the ability to block competitors from using these channels through category
exclusivity or share of screen.

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Key Success Factor:

If Deamah wants to effectively communicate with audiences, especially pilgrim in Mecca and
Medica, do so in a way that will not intuitively feels like an advertisement or too commercial. The
word of mouth marketing is among the marketing strategies, which pilgrim while back to home
land will passing of information and “message” to persons around; by refer to Deamah’s official
portal access for details. Deamah working to build global virtual trading hub for Muslim and Halal
products at the 2nd year of operation.

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Sales Plan

Setting up a dedicated sales force is an expensive proposition and represents a long term
investment for Deamah. There are other options available to Deamah, especially during the launch
phase. Rep agreements with Al-Elm’s resellers are common in the industry as are agreements with
aggregators. A number of these aggregators are developing multi-venue and multi-platform digital
networks. Their advantage is they are single source under Al-Elm Company, they simplify the buying
process and have no ownership stake, their role is predominantly sales, in return of sales in
commissions and incentives.

Deamah at kickoff will focus on all national, regional and local sales opportunities; and also
Malaysian government since having a strong relationship with. Deamah also will implements
introductory offers to encourage early sales support and spend the time monitoring and refining
the sales proposition as required. A hands on approach, especially early on will pay off longer term.
The more opportunities covered, the greater the likelihood of success for Deamah.

Deamah DOOH Sales Projection

Year 2015

Year 2014

Year 2013

Year 2012

Year 2011

Year 2010

0 20,000,000 40,000,000 60,000,000 80,000,000 100,000,000

Year 2010 Year 2011 Year 2012 Year 2013 Year 2014 Year 2015
Series1 28,600,000 38,600,000 49,200,000 59,200,000 69,200,000 79,200,000

E-Reseller: Deamah can saves on distribution or reseller costs, which can be 10~25% in a
conventional media by not going fully through the resellers and the existing media buyers in the
market at year 2011. Advertiser or ad buyer will enjoys the rebate or discount if reserved airtime
through the internet and Deamah call centers; and also early-bird discount while they paid in
advance.

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Components of Deamah's Sales Strategy


 Maximize Investors' Value
 Profit creation by expanding business reach within Deamah
 Expand industries and borders via a prudent calculated manner
 Deamah Global Business Alliance Networks, by selecting key player of advertising agencies
of each country, building long-term of partnership relationship
 Invest and enhance brand - raising investors' returns
 Focus on Customer' needs
 Relationship marketing, promotes at country level to Malaysian & Chinese government
 Stimulate demand by offering the fair costs
 Comprehensive and simplify airtime distribution channel
 Develop various products and services while maintaining simplicity

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Deamah DOOH Pricing Model

If we take a look at traditional media pricing


models, CPM remains the standard buying model
throughout all mediums, although they may be
considered differently. But in print, the definition of
an impression is a subscriber that receives the
publication. Outdoor advertising calculates the
number of people who drive or walk by. For
Deamah DOOH, it’s a viewer that has been
exposed to an ad.

Just as the definition of impressions changes for an


ad, the rates do as well. Print agrees to a rate
based on the target within that circulation.
Deamah DOOH will rate based on audience
eyeballs, similar to an outdoor situation.

Traditional Media Pricing Models

Medium Television Radio Print Outdoor DOOH


Buying Model CPM CPM CPM CPM CPM
Definition Cost per Cost per Cost per Cost per Cost per
Thousand Ad Thousand Thousand Thousand Thousand
Impressions Audience Persons Persons Persons
Impressions
Explanation Agree to rate Agree to rate Agree on rate Agree on rate Agree on rate
on guaranteed on guaranteed to pay based to pay based to pay based
no. of target no. of target on target within on audience on audience
audience audience magazine eyeballs eyeballs
impressions impressions circulation
Impression Viewer exposed Listener Subscriber Drive by/ walk Viewer exposed
Definition to ad exposed to ad receives by traffic to ad
publication calculated

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Pricing Calculation

CPM calculation:
Media CPM = [media spend/number of impressions] x 1,000

Express CPM in acquisitions. Since:


Impressions = number of acquisitions/[CTR x CR]

Then:
Media CPM = [media spend/[number of acquisitions/(CTR x CR)]] x 1,000

Key Media Planning and Buying Measures

Exposure: One person with Opportunity to See, OTS, also called an Impression.

Audience: The total exposures or impressions for a specific media vehicle during a defined time-
period, e.g. Hajj or Ramadhan season.

Gross Impressions: The sum of all impressions for a campaign or specified portion of a campaign.

Rating: Audience as a percent of the target population.

Gross Rating Points, GRPs: Gross Impressions as a percent of the relevant populations; also the sum
of the rating points for a campaign of specified portion of a campaign.

Target Rating Points, TRPs: Target audience Impressions as a percent of the relevant target
population.

Reach: The net percent of the target population with an “opportunity to see” the advertising
(audience reach) in a given timeframe.

Frequency of message delivery among those reached: Often expressed as an average, but could
be a frequency distribution of exposure levels.

Cost per thousand, CPM: The cost of a vehicle, or campaign divided by the total impressions, in
thousands – the basic method of pricing media.

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Medica Monthly Rate Card (2009) Analysis

Saudi Medica Channel is a specialized healthcare TV network, located in more than 400 patients
waiting areas within 56 governmental and private hospitals & polyclinics allover Kingdom.

Package Monthly Package Daily Rate of 1 spot


Duration Unit
Rate (SR) Rate (SR) (SR)

10 /seconds 60,000 2,000 41.67

15 /seconds 70,000 2,333 48.61

20 /seconds 85,000 2,833 59.03

25 /seconds 95,000 3,167 65.97

30 /seconds 105,000 3,500 72.92

45 /seconds 145,000 4,833 100.69

50 /seconds 150,000 5,000 104.17

60 /seconds 175,000 5,833 121.53

90 /seconds 235,000 7,833 163.19

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Appendix:
The Impact of Hajj & Mecca

The Economic Impact of the Hajj


Prior to the oil era, the Hajj was the economic backbone of the Saudi economy. With vast oil
wealth, the government no longer depends on Hajj revenue, but it is still a major source of income
for the private sector. In addition to the Hajj service industry, the Hajj is a major season for the
consumer retail season as well, somewhat analogous to the Christmas season in the United States.
Hajjis from third world countries in particular buy items that are hard to get or highly taxed at home,
such as medicines and luxury items such as perfumes and jewelry.

In recent years, Islamic religious tourism has been expanded far beyond the Hajj. Many Muslims
from all over the world now perform the Umrah year round. The fasting month of Ramadhan is
particularly busy season, as many Saudi residents also flock to the Holy Places. At the month draws
to an end, Muslims celebrate the anniversary of the first revelation of the Qur'an. On the last 10
days of the fasting month, some three million people perform “Terawih” prayers in the Holy Haram
Mosque at the night, more than at the Hajj. Meanwhile during the daytime, they do shopping,
buying presents from the holy land for their beloved family members, and friends.

With year round visits now to the two Holy Places, there are no published figures that break out
gross revenues generated by the Hajj, but they are estimated to be in the billions of dollars,
including annual government expenditures.

The Social Impact of the Hajj


In its size and global scope, the Hajj is the greatest single ritual celebration, not just of Islam, but of
any religion anywhere. As one of the Five Pillars of Islam, it is an obligation for one-fifth of world's
population. During the month of Zulhijjah (month of 12th of Islamic calendar), virtually the entire
population of Saudi Arabia is intimately touched by the Hajj, whether directly in its administration, its
service industry, as a purveyor of personal goods and services, or indirectly by observing it on
television. The eid al-Adha, observed at the end of the Hajj, is celebrated throughout the Muslim
world as a time of worship and fellowship with family and friends.

Unlike the impact of the Hajj on many foreign visitors, whose journey is a mystical, once in a lifetime
experience, the Saudi experience while visiting the Islamic Holy Places, during the Hajj or at any
other time of year, is a local, accessible reality. The sites are the physical and geographical
manifestation of the birth of Islam. This blending of the highly sacred and the familiar
commonplace has permeated Saudi society to such an extraordinary degree that it can be felt in
virtually every human endeavor from politics to business to simple recreation.

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Worldwide Pilgrim (Audience) Classification:


 Royal families members = high income group
 Cabinet ministers = high income group
 Government servants = medium income group
 Businessmen/businesswomen = medium-to-high income group
 Professionals = medium-to-high income group
 Ordinary people (blue-collar worker) = low-to-medium income group

Duration of Stays (per season):


 Ramadhan: 7~30 days
 Umrah: 3~21 days
 Hajj: 4~45 days

Figure: Key statistics of the Saudi Tourism Sector – Inbound Religious Tourism

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The Captured of Long Tail

Scaling of Deamah Business Model

The emergence of the long tail been identified as a complete spectrum and direction of
Deamah’s globalization roadmap starts with advertising in different scales, from the Haramain
Channel, at the “head” of the curve, through mid-sized Mamlakah Channel at the “shoulder”, and
on to an extended “tail” of Seasonal Channel, each with profit margin. The project has significantly
different characteristics along the curve, leading to a variety of business models and approaches

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to scaling businesses. The secret of the business is how-to using all resources within Deamah,
positioning and execution the channel to be recognized globally as international branding and
promotion platform. Deamah is working closer with Malaysian and Chinese government, securing
support and reorganization, in accordance with the government interests of export trade to Muslim
worlds and Middle East.

Characteristics that differ include:

Audience focus. Haramain Channel has wide accesses broad audiences, whereas further down
the tail highly selective niche audiences, by geography or interest, can be garnered.

Advertising models. At different levels of scale, dedicated, aggregated, or combined advertising


sales models are appropriate. Associated with these models are different shares of total advertising
revenue.

Cost of content creation. The customized design of advertising LCD is associated with high
production values, which support both, digital poster (graphic) and video clip. Production costs are
rapidly reducing for advertisers who advertise with digital poster.

Media Personalization

Personalization is a large part of the future of Deamah. Yet to enable personalization of content
and advertising, there are multiple requirements including compiling data about audience
members, and content serving platforms that allow content and ads to be altered on the fly
depending on the viewer. There are four levels to personalization of content and advertising, each
of which leads to increased value.

 Nil. Most content and advertising is not personalized. It is not currently possible to
personalize content on mass distribution channels such as Haramain and Seasonal
Channels.

 Content. Personalization is possible by being associated with audience specific content with
the provided report from Shomoos, Al-Elm Company. The report enhances marketing with
enabling personalized advertising on targeted audiences within Deamah advertising
networks, effectively.

 Demographic. Advertising and content can be personalized for a particular demographic,


such as nationality, income group, or language.

 Individual. Personalization for the individual requires both audience profiles, possibly
generated through provided report from Shomoos, and the ability to identify audience
members individually.

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Beyond Deamah Advertising

Figure: Beyond Deamah advertising: Evolution of Deamah business models

ROI-driven advertising – Companies focused here, like STC, Mobily, Zain, will use granular audience
profiling, targeting and measurement to enable efficient and effective ad campaigns. Insights
obtained through greater granularity can enable delivery of direct digital messaging to the micro
level and a deeper understanding of audience response and, therefore, potentially higher ROI.

Consumer-centric marketing – Companies using this model would employ broadly integrated,
contextual campaigns that bridge advertising and marketing formats, and enable addressability,
measurement, interactivity and “know-me” messaging for desired consumers. In the next five years,
we expect these leaders to arise in earnest and take a disproportionate share of market value.

Content owners – To retain existing audiences and market share, this group is primarily focused on
cross-platform reach, including offering opportunities to package advertising formats across both
traditional and new media platforms. Specific emphasis is put on premium content placement so
marketing messages is highly relevant to the associated media content.

Media distributors – To grow advertising market share, Deamah is working takes advantage of its
direct access to Governments, consumers and knowledge of their behaviors, focusing on
delivering insights, including granular measurement, interactivity and more sophisticated targeting
– typically on one specific platform such as Haramain, Seasonal or Mamlakah Channel.

Ad agencies – To assist Deamah’s advertising clients, Deamah will focus on both granularity and
integration through parallel efforts to deliver client centricity across individual agency units while

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focusing on delivering ROI-centric marketing. Thus, Deamah won’t involve in any kind of content
production, but sourcing within ad agencies locally or internationally.

Figure: Capabilities for Deamah's consumer-centric marketing

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A Picture Tells a Thousand Words

With the Ambassador Extraordinary and Plenipotentiary of the People's Republic of China to the
Kingdom of Saudi Arabia, Mr. Yang HongLin & Consul co. Advisor to the Ambassador
(http://www.chinaembassy.org.sa/eng/sgxx/t391995.htm)

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With former Prime Minister of Malaysia, Tun Abdullah Ahmad Badawi at Prime Minister’s Office,
Putrajaya, Malaysia

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With the Advisor to the Custodian of Two Holy Mosques (King Abdullah), HRH Prince Dr. Bandar
bin Salman AlSaud

With the former Ambassador of Malaysia to the Kingdom of Saudi Arabia & Imam and Khotib
of Al-Masjidil An-Nabawi, Sheikh Dr. Abdul Bari AlThubaiti

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