CONCEPCION HOLY CROSS COLLEGE INC.

COLLEGE OF HOSPITALITY MANAGEMENT

1st semester, A.Y. 2020 – 2021

Course Syllabus in Macro Perspective in Tourism

Philosophy
Concepcion Holy Cross College believes in the holistic development of individuals by providing quality education through active participation in the teaching- learning process.

College Vision
Concepcion Holy Cross College is a God-centered learning community focused on holistic education that forms and educates individuals to become conscious, competent,
compassionate and committed persons towards the development of a just and humane society.

College Mission
To become a leading institution for academic and values formation by offering relevant, learner-centered and values- oriented programs that produces competent persons of
character in the service of society.

Institutional Goals
 To develop a Christ-centered community;
 To produce intellectually-competent and wholly-developed graduates;
 To emphasize self-realization without compromising human dignity and moral values.

Institutional Objectives

a. To implement a dynamic, Christ-centered curriculum which will meet the ever-changing circumstances and needs of the society.
b. To instill in the learner sound Christian principles, attitudes and values in dealing with interpersonal relationships.
c. To guide the students in achieving basic knowledge and skills that will make them creative, productive and relevant members of the community.
d. To make the students appreciate and value their Filipino cultural heritage.
 DEPARTMENT: HOSPITALITY MANAGEMENT
PROGRAM CHAIR: Cristy Mejia
COURSE CODE: THC I
COURSE TITLE: PHILIPPINE TOURISM, GEOGRAPHY AND CULTURE
COURSE CREDIT: 3 UNITS
PRE-REQUISITE(S): N/A
NAME OF PROFESSOR: CRISTY L. MEJIA
SCHEDULE & ROOM ASSIGNMENT: --

COURSE DESCRIPTION:
This course provides students with a comprehensive knowledge of tourist attraction, geography, flora and fauna, different festivals, culture, arts and history of the different
provinces in the Philippines. The course also aim to equip students with knowledge on political structures, and major entry points or gateways into the various provinces in the
country.

COURSE OBJECTIVES:
Upon completion of this course, you should be able to:
 Understand that they are part of a major transformation in the Hospitality Industry
 Understand the use of technology in the given field.
 Learn about the History of Tourism

PRELIM
COURSE OUTLINE:
TOPICS COMPETENCIES / OUTCOME DETAILED ACTIVITIES
(WEEKS & NUMBER OF HOURS)

 Course Orientation The students shall be able to:  Slide Presentation

 Grading System 1. Memorize, write and relate the

 Rules and Regulations and School
Policies
 Mission, Vision, Goals, Philosophy
and Objectives of Concepcion Holy
Cross College,Inc.
PVMGO to their course
2. Discuss the contribution of the course
in the training of future educators
and/or personnel.
3. Evaluate how far was the PVMGO
achieved based from their experiences.

At the end of the session, the students are

expected:
 Week 1 1. CHAPTER I
(3 hrs) 1.0 Unit Overview and Description
1.1 Introduction
1.2 The Concept of Tourism
Week 2- 6
1.3 The Growth of Tourism Industry
(15 hrs)
1.4 Categories of Tourism
(INCLUSIVE OF ONLINE ACTIVITY)
1.5 Elements of Tourism
1.6 Components of Tourism
1.7 Forms of Tourism
1.8 Impacts of Tourism Industry
 General overview
 You will be able to understand and  Lecture/discussion
explain the: Definitions of Tourism
Tourism. according to UNWTO
definition. Definitions of Tourist
 Online Activities
 You will be able to determine: The
growth of tourism industry
 Quiz on the reading materials
 You will be able to categorize tourism
into: International Tourism /Domestic
Tourism.
 Recitation
 And differentiate between: Inbound and
outbound Tourism /Tourism and Tourist.
 Multimedia Presentations
 You will be able to determine the
anatomy of the Tourism phenomenon,
namely:  Man  Space  Time.
 Lecture/discussion
 You will be able to:  Classify the various
components of tourism  Describe its
importance
 Seat work
 You will be able to know:  Different
types of tourism  Their aim and tourist
needs.  Actual Output
 You will be able to get acquainted with:
 The Economic impact  The
Environmental impact  The Social
impact  The Cultural impacts.
 You will be able to recognize the
 1.9 Importance of Tourism significance of tourism in:  Providing
job opportunities  Regional
development  Image building of nation
 Protecting cultural heritage  Global
1.10 Factors Affecting Tourism
integration.
Development
 You will learn different factors affecting
tourism development such as: 
1.11 Summary Technological Innovation 
Environmental Changes  Socio-
economic Fluctuation  Geopolitics

1.12 Practical Activity

 General Overveiw
 You will be able to understand and
explain the:  Concept of Hospitality
Industry  Classify on the basis of
Profit & Non-Profit making business.
 You will be able to determine  The
2. Chapter 2 growth of tourism industry
 Students will be able to:
2.1 Introduction
 Describe the meaning of Hotels 
2.2 Nature of Hospitality Industry Categorise hotels on the basis of:
 No. of rooms available
2.3 Evolution and Growth of the Hotel  Feature & facilities
Industry in the world  Area in which they are situated 
Type of Guest
2.4 Hotels and their Categories
 Duration of their stay
 Services provided to them
2.5 Summary
 Guest ownership  Chain &
2.6 Practical Activity Independent hotels
 Management contract, Franchise,
Referral
 Able to explain unorganized

3. Chapter 3
3.1 Introduction
3.2 Meaning of Communication
3.3 Communication Process
3.4 Communication Models
3.5 Communication Theory
3.6 Types of Communication
3.7 Importance of Communication in Hotel
Industry
3.8 Barriers to Communication
3.9 Summary
3.10 Practical Activity
accommodation sector
 Accommodation different from
above mentioned ones.
 General Overview
 You will be able to understand and
explain the:  Definitions of
Communication.
 You will be able to understand :  The
various elements involved in it  Role
of each channel.
 You will be able to recognise :  one
way and two way model of
communication  Differentiate
between these two  Effective model
of communication.
 You will be able to explain:  The
communication modes  Simplex, Half
– duplex, Duplex.
 You will be able to :  List the main
types of communication in use 
Identify appropriate ways of
communication  Differentiate
between Verbal and Non verbal
communication/Formal and Informal
Communication/Inter and Intra
Personal Communication/One way
and Two way Communication.
 You will be able to determine :  The
role of communication in hotel
industry  It’s importance in inter-
departmental communication
  You will be able to familiarize yourself
with the various hindrances that
4.7 Practical Activity influence Communication :  Semantic
Barriers  Physical Barriers 
Organizational Barriers 
Psychological Barriers

MIDTERM
COURSE OUTLINE:
TOPICS COMPETENCIES ACTIVITIES
(WEEKS & NUMBER OF HOURS)
 Lecture/discussion
CHAPTER 4 At the end of the session, the students are
Week 7-12 expected:  Online Activities
(18 hrs)
 Quiz on the reading materials
(INCLUSIVE OF ONLINE ACTIVITY) 4.1 Introduction  General Overview
 Recitation
 The student will understand :  The
meaning of Personal hygiene   Multimedia Presentations
4.2 Importance of Personal Hygiene
Requirement of personal hygiene 
Different types of hygiene  Various  Lecture/discussion
misconceptions related to it  People
considerations  Seat work

4.3 Importance of Grooming  You will be able to describe:  The

 Actual Output
meaning of Grooming  Significance of
Grooming  It’s affect on the quality
and efficiency of the work of an

4.4 Grooming Specifications for Men
4.5 Grooming Specifications for Women
4.6 Summary
Chapter 5
5.1 Introduction
5.2 Use of a Computer system
5.3 Computers in Hospitality Industry
employee
 You will be able to list and
comprehend:  The grooming
standards of hospitality industry  The
various grooming specification for
Men  Different ways of making
pleasing personality
 You will be able to list and understand:
 The grooming standards of
hospitality industry  The various
grooming specification for Women 
Type of make up to be worn  Use of
accessories
 General Overview
 This section details the: 
Characteristics  Benefits in
comparison to manual
 You will be able to determine: 
Different hospitality businesses using
computers  Role of computers in
hospitality
 The student will understand:  The
various reasons of using computers 
Impact on operations  Employees’
efficiency and quality of work  Inter
departmental co-ordination
 This section will make students to
recognize the:  Various drawbacks of
 5.4 Importance of Computers in Hotels computer  Absence of Human traits

5.5 Limitations of Computer

5.6 Summary

5.7 Practical Activity .

Midterm Exam

FINAL
COURSE OUTLINE:
TOPICS COMPETENCIES ACTIVITIES
(WEEKS & NUMBER OF HOURS)

Week 13-18 Chapter 6 At the end of the session, the students

(18 hrs) are expected:  Lecture/discussion
6.1 Introduction
(INCLUSIVE OF ONLINE  General Overview  Online Activities
ACTIVITY) 6.2 Attributes Required in Front-office
 The section will provide
Personnel
necessary information:   Quiz on the reading
Definition of Attribute.  materials
6.3 Summary
Important attributes
6.4 Practical Activity required in front-office  Recitation
personnel.  Practices
related to providing  Multimedia Presentations
courteous service
 Lecture/discussion

 The student will be able  Seat work

 to:  Determine the
Chapter 7 different abbreviations
 Final Requierments
used in the hospitality
ABBREVIATIONS
industry.  Expand
abbreviations. 
Understand the full form
of abbreviations.

Chapter 8 The student will be able to:

ASSIGNMENTS 1 Country, Capital and Currency

2 Airlines and their Codes

3 Facilities Available at Airport

4 Tourist Destinations in Philippines

5 Chain Hotel Properties Operating in

India

6 Benefits of Computer in Our day-to-day

Life

7 Personality Trait of Front Office

Personnel

Final Exam

COURSE POLICIES & GUIDELINES:

 A. STUDENT HANDBOOK

B. PROFESSORS’ SPECIFIC CLASSROOM POLICIES

C. COURSE POLICIES

1. Students must come to class prepared, attend class regularly and participate actively in the class exercises, discussion and group activities.
2. Students who consistently disturb the classroom environment will be asked to leave the session.
3. Use of mobile devices is strictly prohibited unless you are permitted to do so.
4. All tests are to be taken on scheduled dates. special examinations shall be given only for highly justifiable reasons.
5. Course requirements should be submitted on time, requirements submitted late shall be accepted at the discretion of the instructor and if accepted will be given demerits.
6. Cheating is an unacceptable academic behavior. any student caught cheating during an examination will get a score of zero for that particular examination.
7. Students are expected to give their best effort in studying the subject.
8. Students must come to class in complete uniform.
9. Avoid coming late.

COURSE REQUIREMENTS:

a. Compilations of the topic discussed ( lecture )

b. Compilation of quiz papers
c. 100 definition of terms in relation to the course/subject

ASSESSMENT/EVALUATION:

PRELIM MIDTERM FINAL

A. TERM EXAMS A. TERM EXAMS A. TERM EXAMS

B. ONLINE ACTIVITIES B. ONLINE ACTIVITIES B. ONLINE ACTIVITIES
C. QUIZ C. QUIZ C. QUIZ
D. PARTICIPATION & ATTENDANCE D. PARTICIPATION & ATTENDANCE D. PARTICIPATION & ATTENDANCE
TOTAL TOTAL
TOTAL 100% 100% 100%
GRADING SYSTEM:

PRELIM 20%
MIDTERM 4
0% WHERE PASSING MARK IS: 75.00
FINAL 40%
_____
FINAL GRADE: 100% PASSING RATE: 60%

REFERENCE/S: (APA Format - if possible references within the last 5 years only is included)

Sudhir Andrews, Tourism and Hospitality Industry 3rd Edition 2017, MacGrawHill Publishing

Prepared by: Checked by: Noted by:

Ms. Cristy L. Mejia Ms. C.L. Mejia DR. RAQUEL T. STA. INES
Instructor Program Chair President