DESALGN HOTEL

MANAGEMENT QUESTIONS

1. What does Desalgn want to be known for?

2. What are  the problems you are trying to solve?
3. What do you do exceptionally well?
4. What assets already exist that you can share?
5. What will success look like to you?/ What are your goals?
6. Are there any challenges that would prevent the project from being
successful?
7. Is there an example you’ve seen that you like?
8. How will you share feedback and who will be involved?
9. What do your clients want?
10.Who are your clients so far? - (age/ gender/ occupation/ nationality )
11. At what capacity are you operating right now in each department?
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EMPLOYEE ENGAGEMENT
SURVEY

1. Do you understand the strategic goals of the organization?

2. Do you know what you should do to help the company meet its goals and
objectives?
3. Can you see a clear link between your work and the company’s goals and
objectives?
4. Are you proud to be a member of your team?
5. Does your team inspire you to do your best work?
6. Does your team help you to complete your work?
7. Do you have the appropriate amount of information to make correct
decisions about your work?
8. Do you have a good understanding of informal structures and processes at
the organization?
9. When something unexpected comes up in your work, do you usually know
who to ask for help?
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GUEST SATISFACTION SURVEY

1. Overall, how friendly/professional was the hotel staff?

2. How quick was the check-in process?
3. How clean was your room upon arrival?
4. How helpful was the concierge throughout your stay ?
5. How pleased were you with the quality of food offered at our hotel?
6. How affordable was your stay at our hotel?
7. Overall at what level were you satisfied with our hotel?
8. How likely are you to recommend our hotel to a friend or colleague?
9. What would you like done differently when you come back to stay with us?