Troubleshooting

G3500H Generator Set Engine

Media Number -M0074324-05 Date Updated -06/01/2020

i07225875

Oil Pressure Is Low

SMCS - 1348-035-PX

Use this procedure to troubleshoot low engine oil pressure. Also, use this procedure if one of the following
event codes is active or logged.

Table 1
J1939 Code and Description Comments

The engine oil pressure is below the map-based trip point and the
100-1
delay time has expired.
Engine Oil Pressure : Low - most
The engine is shutdown.
severe (3)
The code is logged.

100-17 The engine oil pressure is below the map-based trip point and the
Engine Oil Pressure : Low - least delay time has expired.
severe (1) The code is logged.

Probable Causes
Codes

Oil level

Oil viscosity

Contaminated oil

Sensors

Connectors and wiring

Suction tube

Oil cooler

Valves

Worn engine components

Recommended Actions
Table 2
Troubleshooting Test Steps Values Results

1. Check for Codes Codes Result: An associated code is

active.
A. Connect Cat® Electronic Technician (ET) to
the service tool connector. Repair: Troubleshoot any
associated codes before continuing
B. Look for active codes that are associated with this test.
with the system for the event code.
Result: A code is active or logged.

Proceed to Test Step 2.

Result: The engine oil level is OK.

Proceed to Test Step 3.

Result: The engine oil level is low.

2. Check the Engine Oil Level Oil Level
Repair: Add oil and repair any
leaks.

If the problem is not resolved,

proceed to Test Step 3.

Result: The engine oil viscosity is

correct.

Proceed to Test Step 4.

Result: The engine oil viscosity is

3. Ensure that the Oil Viscosity is Correct
Oil Viscosity not correct.

Repair: Replace the engine oil.

If the problem is not resolved,

proceed to Test Step 4.

4. Check for Contaminated Engine Oil Contamination Result: The oil is not
contaminated.
A. Obtain an S·O·S oil analysis. The analysis
will contribute to a better understanding of oil Proceed to Test Step 5.
contamination.
Result: The oil is contaminated.
Note: High engine oil level can be an indication
of contamination with coolant. Engine oil that is Repair: Perform the following
contaminated with another liquid will cause low procedure:
engine oil pressure.
1. Determine the reason for any
contamination of the engine oil.
Repair or replace damaged
components.

2. Drain the crankcase and refill the

crankcase with clean engine oil.
 3. Install new engine oil filters.
Refer to Operation and
Maintenance Manual for additional
information.

If the problem is not resolved,

proceed to Test Step 5.

Result: The sensors read

5. Check the Oil Pressure Sensors 0 ± 14 kPa (0 ± 2 psi) while the
engine is off.
A. Connect Cat ET.
Proceed to the Step 7.
B. Use Cat ET to compare the status of the Parameter
following parameters while the engine is OFF: Result: A sensor does not read
0 ± 14 kPa (0 ± 2 psi) while the
- "Unfiltered Oil Pressure" engine is off.
- "Engine Oil Pressure"
Proceed to Test Step 6.

Result: The connectors and/or

wiring appear to be OK.
6. Inspect the Electrical Connectors and the
Wiring Repair: Replace the sensor.

A. Turn the main disconnect switch to the OFF If the problem is not resolved,
position. proceed to Test Step 7.

B. Thoroughly inspect the connectors. Refer to Result: There is a problem with the
Connectors and
Troubleshooting, "Electrical Connectors- connectors and/or wiring.
Wiring
Inspect" for additional information.
Repair: Repair or replace the
C. Perform a 45 N (10 lb) pull test on the connectors or wiring. Ensure that
connector wires. all the seals are properly in place
and ensure that the connectors are
D. Check the harness for abrasions and pinch coupled.
points.
If the problem is not resolved,
proceed to Test Step 7.

7. Check the Suction Tube Suction Tube Result: The suction tube is OK.

A. Determine if the suction tube screen is Proceed to Test Step 8.

plugged.
Result: The suction tube is NOT
B. Determine if the suction tube is drawing air. OK.

Repair: Clear the obstruction.

Repair or replace suction tube.

If the problem is not resolved,

 proceed to Test Step 8.

Result: There was not debris or

restrictions in the oil cooler.

Proceed to Test Step 9.

8. Check the Oil Cooler for a Restriction
Result: There was debris or
Restriction restrictions in the oil cooler.
A. Check the inlet side of the oil cooler for
debris or blockage.
Repair: Clean or replace the oil
cooler.

If the problem is not resolved,

proceed to Test Step 9.

Result: A valve was not stuck.

Proceed to Test Step 10.

9. Inspect the Valves
Result: A valve was stuck.
A. Inspect the following:
Stuck Valve
Repair: Repair or replace the
- Stuck regulator valve
valve.
- Stuck relief valve
If the problem is not resolved,
proceed to Test Step 10.

Result: There was no debris in or

damage to the oil filter.

Proceed to Test Step 11.

10. Check the oil filter condition
Result: There was debris in or
A. Inspect the following:
damage to the oil filter.
Restriction
- Debris
Repair: Repair or replace the oil
- Damage
filter.

If the problem is not resolved,

proceed to Test Step 11.

11. Check for Worn Engine Components Damaged or Result: Excessive clearance was
Worn Engine identified for an engine component.
A. Check for excessive clearance for the Components
following: Repair: Replace the worn engine
components.
- Oil pump gears
- Camshaft bearings
- Crankshaft bearings
 - Rocker arm to rocker arm shaft

If the procedure did not correct the issue, contact your Cat dealer Technical Communicator (TC). For
further assistance, your TC can confer with the Dealer Solutions Network (DSN).

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