Answer the following questions for the Polaroid case.

Tip: It may be helpful to feed your data into excel and do the analysis rather than punching your
calculators. I know it may be a bit mundane to copy the data from paper into a computer, but it may be
worth the effort.

1. How is Polaroid currently operating? What are its current problems and their causes? What are
its current operational goals/challenges?
2. What is Greenlight project? Is it a success or a failure?
3. Compute the upper and control limits for the X́ and R control charts for pod weights. Draw the
control chart and infer if the process is in control.
4. Compute the upper and control limits for the X́ and R control charts for finger heights. Draw
the control chart and infer if the process is in control.
5. What could be the reason for the process to be out of control, if you find it is so? Quantitatively
investigate with the data provided and enumerate the prospective reasons for the process
deterioration, if found.
6. Operation feels the defects fell by 50% while the QC feels the defects increased by 10 folds. Can
you explain this conundrum? Hint: It may be useful to put yourselves in the shoes of the
manufacturing team and in the shoes of the quality check team separately to see how you will
assess the product.
7. Assume that the upper and lower specs for pod weights is 2.84 and 2.77 grams, respectively.
Find the capability of the process with respect to pod weights.
8. What should the specification limits be so that the coefficient of process capability is at least 2?
9. In general, for a given specification limits, what are the steps to follow to ensure that the
process capability is greater than a threshold? Assuming that the specs are [2.77,2.84] for pod
weights, implement the steps you mentioned above to ensure a capability coefficient of at least
2.
10. What are your recommendations to Polaroid to make the Greenlight project a success?