This document is a service blueprint that maps out the customer journey and the lines of interaction and visibility for a service. It shows the key touchpoints and stages a customer goes through from beginning to end and outlines both what customers see and don't see behind the scenes in the delivery of the service.
This document is a service blueprint that maps out the customer journey and the lines of interaction and visibility for a service. It shows the key touchpoints and stages a customer goes through from beginning to end and outlines both what customers see and don't see behind the scenes in the delivery of the service.
This document is a service blueprint that maps out the customer journey and the lines of interaction and visibility for a service. It shows the key touchpoints and stages a customer goes through from beginning to end and outlines both what customers see and don't see behind the scenes in the delivery of the service.