FM3xxxi Installation and Setup For Schlumberger PDF

FM3xxxi Communicator
Installation and Setup for Schlumberger Vehicles
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Contents
Background and Scope...................................................................................................................................................... 5

OBDII and CAN scripts for the FM3xxxi ............................................................................................................................. 9
Beep and flash codes ...................................................................................................................................................... 12
Wiring and Connections .................................................................................................................................................. 13
FM3xxxi OBDII Main harness .......................................................................................................................................... 14
Configuring for Auto Ignition .......................................................................................................................................... 15
MiX CAN Sense ................................................................................................................................................................ 16
Example: Vehicle naming convention: ........................................................................................................................ 19
Example: Driver naming convention: .......................................................................................................................... 19
Troubleshooting for Drivers ............................................................................................................................................ 31
Introduction .................................................................................................................................................................... 36
Analogue/Digital Inputs .............................................................................................................................................. 36
Frequency Inputs ........................................................................................................................................................ 36
System Requirements ..................................................................................................................................................... 37
Safety .............................................................................................................................................................................. 38
Before installation: ...................................................................................................................................................... 38
Installer Requirements ............................................................................................................................................ 38
Tools ........................................................................................................................................................................ 38
Secure the workplace.............................................................................................................................................. 38
ESD Precautions ...................................................................................................................................................... 38
During installation ................................................................................................................................................... 38
Positioning of product components........................................................................................................................ 39
Installation of Wiring............................................................................................................................................... 39
After Installation ..................................................................................................................................................... 40
During Operation .................................................................................................................................................... 40
Installation ...................................................................................................................................................................... 41
Installation Requirements ........................................................................................................................................... 41
Summary of Installation Steps .................................................................................................................................... 41
Overview ..................................................................................................................................................................... 42
Tools and inspection ................................................................................................................................................... 42
Connection .................................................................................................................................................................. 43
Wire lengths ............................................................................................................................................................ 44
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CAN jumper settings ............................................................................................................................................... 44
General Rules for CAN Jumpers .............................................................................................................................. 48
Inserting of SIM card ................................................................................................................................................... 49
Beep and flash codes .................................................................................................................................................. 49
Code Plug Socket LED flash codes ........................................................................................................................... 49
GPS LED flash codes ................................................................................................................................................ 49
GSM LED flash codes ............................................................................................................................................... 50
Harness Installation......................................................................................................................................................... 53
Description of connectors ........................................................................................................................................... 53
Connector the Main harness wires according to the following table:........................................................................ 54
Connect the Auxiliary harness wires according to the following table: ..................................................................... 56
Connect the Code plug harness wires according to the following table: ................................................................... 58
Connect the Serial harness wires according to the following table: .......................................................................... 58
Starter Interruption......................................................................................................................................................... 59
Code Plug Socket Installation ...................................................................................................................................... 60
Positioning the FM 3617i/FM 3717i Unit .................................................................................................................... 61
Signal Inputs ................................................................................................................................................................ 62
Analogue/Digital Inputs .......................................................................................................................................... 62
Frequency Inputs .................................................................................................................................................... 63
Power Outputs ............................................................................................................................................................ 63
External Relay Drives............................................................................................................................................... 63
Positive Drive .......................................................................................................................................................... 64
Serial Communication ................................................................................................................................................. 64
Loading Device Drivers ................................................................................................................................................ 64
Configuring Vehicle Properties ................................................................................................................................... 64
Setting the Real Time Clock ........................................................................................................................................ 65
Engine Speed (RPM) Calibration ............................................................................................................................. 65
Vehicle Speed Calibration ....................................................................................................................................... 66
Speed and RPM Sensitivity calibration ................................................................................................................... 66
Testing Installation ...................................................................................................................................................... 66
Test Drive ................................................................................................................................................................ 66
Extract and Transfer Data ....................................................................................................................................... 67
Voice / Hands-free connection ................................................................................................................................... 67
GPS antenna connection ............................................................................................................................................. 67
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GSM Antenna connection ........................................................................................................................................... 67
Troubleshooting .............................................................................................................................................................. 68
Maintenance ................................................................................................................................................................... 68
FM 3617i/FM 3717i Specifications.................................................................................................................................. 69
Technical description .................................................................................................................................................. 69
Technical specifications .............................................................................................................................................. 69
Auxiliary inputs/outputs ............................................................................................................................................. 73
Look up table for installers to determine Speed and RPM FM Dealer Sensitivity Settings ........................................ 74
Statutory and Regulatory Compliance ............................................................................................................................ 76
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Background and Scope
The purpose of this document is to provide guidelines on how to install and configure an FM3xxxi
Communicator to the standards required by Schlumberger in all countries of operation.
Minimum Installer Technician Training Requirements

Before an Installer Technician can conduct any installation he/she must have completed the Installer
Essentials course made available on the MiX Learning Centre (MLC). On successful completion of the
course the trainee will receive a completion badge, valid for 12 months.
1. To undertake the course go to http://training.mixtelematics.com/
2. Click ‘Login’ in the top right corner
3. To create your user account for the MLC click on ‘Apply for an MLC Account’:
4. Login using the credentials provided
5. Select the Installer Essentials course. Complete the course and the examination to receive a
Certification Badge
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FM 3xxxi Communicator Kit
FM Communicator Kits sold to Schlumberger are identified by their product name and Part No. as shown
below:
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Schlumberger Vehicle Basic Installation – Parts Required
To undertake a basic installation of a Schlumberger vehicle the below parts are required:
+
Main Harness (440FT0376). The harness was designed specifically for the FM3xxxi product range allowing
plugging directly into the OBDII port to get power as well as CAN signals:
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CAN bus Connection
This section provides guidelines on how to install and configure an FM3xxxi Communicator when it is
connected to the CAN bus of a light vehicle via the OBDII connector. All Schlumberger vehicles should be
installed in this manner as it is mandatory to connect to the seatbelt signal when undertaking an
installation.
The OBD-II specification provides for a standardized hardware interface—the female 16-pin (2x8) J1962
connector. Unlike the OBD-I connector, which was sometimes found under the hood of the vehicle, the
OBD-II connector is required to be within 2 feet (0.61 m) of the steering wheel (unless an exemption is
applied for by the manufacturer, in which case it is still somewhere within reach of the driver).
For an example of the location in an Audi A4, refer to Figure 1
Figure 1: Example of OBDII location in Audi A4
Main Harness (440FT0376) was designed specifically for the FM3xxxi product range that plugs directly into
the OBDII connector to get power as well as CAN signals. This harness must be ordered separately.
Picture of the new Optional Main Harness
Note the following:

1. Plugs directly into OBDII connector
2. Provides Power, Ground and Ignition
from OBDII connector
3. Ignition Inhibit Relay and Buzzer
4. Two Input lines as open wires
Refer to the attached drawing of this cable

for full connectivity and pin assignments.
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OBDII and CAN scripts for the FM3xxxi
Please note that the version number shown in the table may not be the latest and can change in future if
new features or changes to these scripts are implemented. Always use the latest version (biggest version
number) of any of these scripts that are available on the server.
Below are examples of some of vehicle specific script which are capable of reading Seat belt signal. Please
log a case at www.mixtelematics.com/slb-techsupport using the dedicated Schlumberger Support Portal
for the latest script availability for your vehicle type.
Script Name Description Connection

CAN: Ford Ranger 2016 MNA- This script configures the Via MiX CAN Sense
UMEF50 WIRED IGN V1.0.0.7 FM unit to read vehicle
parameters off the CAN
bus of a 2016 Model
FORD Ranger, with similar
VIN number to: MNA-
UMEF50-xxxxxxxx.
JTE-BH3FJ9 TOYOTA PRADO CAN script for a Toyota Via MiX CAN Sense
v1.0.0.7 Prado with VIN: JTE-BH3FJ
CAN: OBDII FORD F150 WIRED OBDII Script for FORD Use Main Harness
IGN Rev 1.2.0.6 F150 to test Seat Belt (440FT0376)
Status messages.
The following module and firmware are the minimum requirements for the OBDII scripts to work reliably.
Please consult MiX Telematics Technical Support team via the Support Portal for any queries related to the
below.
Module Name Component Name Version

FM3xxxi FM3xxxi Firmware E12.09.07.x or later
CAN/J1708 Daughterboard CAN/J1708/OBDII Firmware 12.10.02.23 or later
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CAN Jumper Settings
Warning: It is very important to ensure that these jumper settings are correct at installation time. If these
jumpers are set incorrectly it is possible that when a new configuration or script is downloaded to the
FM3xxxi, it could bring down the CAN bus of the vehicle and interfere with the operation of the vehicle.
For Listen Only Mode CAN and no 120

Ω terminations; jumpers J2 and J12
must be as per picture in Figure 2.
This is also the default factory setting.
Default for FM3xxxi - use for listen

only J1939 Figure 2 FM 3xxxi Circuit Board showing Jumper
Positions for Listen Only CAN mode (default
position)
For Listen Only CAN Mode and 120 Ω

terminations; jumpers J2 and J12 must be as
per picture in Figure 3.
Use for listen only J1939 (non-standard)
Figure 3 FM 3xxxi Circuit Board showing Jumper

Positions for Listen Only CAN mode and 120 Ω
termination
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To allow Read/Write CAN and 120 Ω
termination, jumpers J2 and J12 must be
connected as per in Figure 4.
Use for Read/Write OBD-II or J1939 with a

firewall (FMS gateway) or ECU that expects
termination.
Positions for Read/Write CAN enabled with 120
Ω termination
For Read/Write CAN without 120 Ω

termination, jumpers J2 and J12 must be
as per picture in Figure 5.
Use for Read/Write OBD-II + J1939

without termination.

Positions for Read/Write CAN mode without 120
Ω termination
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Beep and flash codes
Upon the insertion of a CAN Diagnostic Plug the FM 3xxx will beep and flash the LED on the code plug
socket, in accordance with the table below, to provide diagnostic information:
Condition Beep and Flash Code Durations
No Beeps
CAN Functionality Detected by OBC
1second on, 1second off
1 double beep per second

CAN Communications Detected by
OBC
1second on 1second off
1 error beep per second

FM device is not CAN capable
A CAN Diagnostic Plug may be created from a standard 128 byte code plug using the FM Dealer Utility,
version 8.3.1.0 or later.
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Wiring and Connections
It is recommended that all installations are performed via MiX CAN Sense OR OBDII male connector that
plug into the OBDII female connector of the vehicle or via the standard harness (440CM0376) and NOT via
a permanent install (crimping or connecting wires).
The FM3xxxi OBDII scripts are active script that has to send OBDII commands to the ECU’s in order to get
the required information. If the units are permanently installed, the FM3xxxi will interfere with other OBDII
scan tools (e.g. when the vehicle is serviced). However if unit is loaded with firmware E15.08.23.xx then unit
will back-off when scan tool is detected. Please consult MiX Technical Support team via Support portal for
more details.
SAE J1962 defines the pin out of the connector as:
The FM3xxxi CAN High wire is green and CAN

Low wire is yellow (shown in the table below)
and CAN High must be connected to PIN 6 and
CAN Low to PIN 14 of the OBDII connector
wire colour
FM3xxxi CAN yellow
High
CAN Low green
Figure 6 : FM3517i CAN BUS input wires
The assignment of unspecified pins is left to the vehicle manufacturer's discretion.
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FM3xxxi OBDII Main harness
To ensure a reliable installation, follow the guidelines as described below.
Installation Notes:
1. The black wires on the OBDII connector Pin 4 (chassis ground) and Pin 5 (Signal Ground) are
connected via a loop. If you get Frame Errors on the OBDII Interface, remove the loop from the
sleeve and cut the wire.
2. Pin 13 (Ignition) on the Main harness cable is connected to Pin 16 (Battery Voltage) for OBDII
Ignition Simulation mode. If the OBDII protocol for a specific vehicle is not recognized, Ignition
Simulation will not work and you have to manually wire the Ignition.
a. Use the black/brown wire at the end of the cable to wire ignition manually
b. Cut the loop between Pin 13 and Pin 8 on the main harness cable (Orange cable)
c. Ensure that you configure the unit to get Speed, RPM from VSS (since OBDII protocol not
supported)
These wires are only connected if Starter

Interupt of Digital Inputs are required.
Important Notice
The first 100 of these cables that went out have
Black wires on both Pin 1 (Ground) and Pin 13
(Ignition)
1. Do not short these two black wires or

connect Ignition to ground, since that
will create a short between 12V and
Ground
2. In all new cables the Pin 1 (Ground) color
was changed back to Brown as with
previous versions of the main harness
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Configuring for Auto Ignition
In order for an FM3xxxi unit to do “auto” ignition by sensing activity on the CAN bus, it means that the unit
should not go to sleep and the CAN PIC should stay awake to detect any RPM signals that indicate that the
engine was started.
The CAN PIC is powered by Positive Drive, this means that Positive Drive should not be switched OFF at the
end of a trip; otherwise the unit CAN PIC will go to sleep and fail to sense “Ignition ON”.
If you fail to configure this, the unit will make a short 1 second “Ghost” trip every 2 hour (the default value
for Positive Drive to switch off after a trip)
To disable automatics shut down, follow

the next steps:
1) Select the GSM modem

properties
2) Select the “Positive output drive”
3) Make sure that “Enable

Automatic shutdown” is NOT
selected (unchecked)
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MiX CAN Sense
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Starter Interrupt
All Schlumberger vehicles should be installed with the starter interrupt function. For this you will require
either a 12V relay or 24V relay. Refer to page 57 for installation instructions.
Calibration of FM3xxxi
FM3xxxi calibration is an important step in the installation process. The FM3xxxi unit should always be
calibrated if on speed sensor. Refer to pages 24-26 for calibration procedures.
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Vehicle and Driver Naming Convention
When adding Schlumberger vehicles or drivers to the Fleet Manager database a strict naming convention
must be adhered to. The reasons for this are related to internal reporting requirements:
Vehicle Vehicle Vehicle Contractor Owner

Site Segment Ownership
registration Type Model Name name
In cases where the vehicle belongs to Schlumberger the vehicle Ownership = SLB, contractor Name = NA
In case of the vehicle belongs to Schlumberger the vehicle Ownership = CONT, Contractor Name = Contractor
Company name
In cases where the vehicle is owned by a single person, mention the owner name of the vehicle
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Example: Vehicle naming convention:
Example: Driver naming convention:
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QC Process
All Schlumberger installations must follow the Quality Control (QC) process. The process requires the
completion of the approved Schlumberger QC template and submitting of the QC Template to the the
dedicated Schlumberger Support Portal at www.mixtelematics.com/slb-techsupport
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Submitting the completed QC template via the Support Portal
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Driver ID
Driver Key Issuing

Issuing of the blue driver keys should be carefully managed.
When issuing blue driver keys, be sure to inform all drivers of the following:
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Troubleshooting for Drivers
Unit Trouble Shooting Guide

Symptom Probable Cause Corrective Action
IVMS is in Sleep  Turn the vehicle ignition key on and then off.
LED does not flash. The IVMS will reboot in approximately 10
Mode.
seconds. This will be visible on the LED.
Unit does not respond to
No battery voltage  Inform the IVMS coordinator who will log a
inserting the blue key.
service request to arrange an investigation of
applied to IVMS.
the IVMS installation.
Vehicle may have  Turn off vehicle ignition and allow for IVMS to
re-arm. This may take up to 15 seconds
IVMS does not require been used recently.
depending on the IVMS arming delay time.
disarming or vehicle starts
IVMS Starter  Inform the IVMS coordinator who will log a
without blue driver key.
Interrupt by-passed service request to arrange an investigation of
or not connected. the IVMS installation.
IVMS remains armed

The blue driver plug
(LED flashing, 10% on/off  Use the correct driver plug.
is not enabled for the
90%) and vehicle cannot  Enable the driver plug for the vehicle.
vehicle.
be started.
Driver has not been

 Insert blue driver plug for driver identification.
identified.
Buzzer sounds when
turning on the ignition. Driver is not
 Contact your IVMS coordinator to enable blue
authorized to drive
driver plug for the vehicle.
this vehicle.
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FM 36xxi/FM 37xxi Installation Manual
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TABLE OF CONTENTS
1. Introduction .................................................................................................................................................... 36
1.1 Analogue/Digital Inputs 36
1.2 Frequency Inputs 36
2. System Requirements..................................................................................................................................... 37
3. Safety .............................................................................................................................................................. 38
3.1 Before installation: 38
3.1.1 Installer Requirements ...................................................................................................................... 38
3.1.2 Tools .................................................................................................................................................. 38
3.1.3 Secure the workplace........................................................................................................................ 38
3.1.4 ESD Precautions ................................................................................................................................ 38
3.1.5 During installation ............................................................................................................................. 38
3.1.6 Positioning of product components.................................................................................................. 39
3.1.7 Installation of Wiring......................................................................................................................... 39
3.1.8 After Installation ............................................................................................................................... 40
3.1.9 During Operation .............................................................................................................................. 40
4. Installation ...................................................................................................................................................... 41
4.1 Installation Requirements 41
4.2 Summary of Installation Steps 41
4.3 Overview 42
4.4 Tools and inspection 42
4.5 Connection 43
4.5.1 Wire lengths ...................................................................................................................................... 44
4.5.2 CAN jumper settings ......................................................................................................................... 44
4.5.3 General Rules for CAN Jumpers ........................................................................................................ 48
4.6 Inserting of SIM card 49
4.7 Beep and flash codes 49
4.7.1 Code Plug Socket LED flash codes ..................................................................................................... 49
4.7.2 GPS LED flash codes .......................................................................................................................... 49
4.7.3 GSM LED flash codes ......................................................................................................................... 50
5. Harness Installation ........................................................................................................................................ 53
5.1 Description of connectors 53
5.2 Connector the Main harness wires according to the following table: 54
5.3 Connect the Auxiliary harness wires according to the following table: 56
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5.4 Connect the Code plug harness wires according to the following table: 58
5.5 Connect the Serial harness wires according to the following table: 58
6. Starter Interruption ........................................................................................................................................ 59
6.1 Code Plug Socket Installation 60
6.2 Positioning the FM 3617i/FM 3717i Unit 61
6.3 Signal Inputs 62
6.3.1 Analogue/Digital Inputs .................................................................................................................... 62
6.3.2 Frequency Inputs............................................................................................................................... 63
6.4 Power Outputs 63
6.4.1 External Relay Drives......................................................................................................................... 63
6.4.2 Positive Drive .................................................................................................................................... 64
6.5 Serial Communication 64
6.6 Loading Device Drivers 64
6.7 Configuring Vehicle Properties 64
6.8 Setting the Real Time Clock 65
6.9 Speed and RPM Calibration 65
6.9.1 Engine Speed (RPM) Calibration ....................................................................................................... 65
6.9.2 Vehicle Speed Calibration ................................................................................................................. 66
6.9.3 Speed and RPM Sensitivity calibration ............................................................................................. 66
6.10 Testing Installation 66
6.10.1 Test Drive .......................................................................................................................................... 66
6.10.2 Extract and Transfer Data ................................................................................................................. 67
6.11 Voice / Hands-free connection 67
6.12 GPS antenna connection 67
6.13 GSM Antenna connection 67
7. Troubleshooting ............................................................................................................................................. 68
8. Maintenance................................................................................................................................................... 68
9. FM 3617i/FM 3717i Specifications ................................................................................................................. 69
9.1 Technical description 69
9.2 Technical specifications 69
9.3 Auxiliary inputs/outputs73
9.4 Look up table for installers to determine Speed and RPM FM Dealer Sensitivity Settings 74
10. Statutory and Regulatory Compliance ......................................................................................................... 76
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INSTALLATION MANUAL
This document is applicable to the FM3000 Series of on-board
computers (OBCs), which includes the FM 36xxi and FM 37xxi.
Henceforth these products will be collectively referred to as FM

3617i/FM 3717i.
Introduction
The MiX Telematics Fleet Manager product range incorporates on-board computers for use in vehicles and working
machines. It is specifically intended for 12V to 24V equipment in the automotive market. The FM 3617i/FM 3717i is
designed to record a wide range of vehicle and trip related information, including vehicle speed, engine speed,
engine temperature, fuel consumption, trip start and end times. The FM 3617i/FM 3717i has an internal GSM and
GPS with Li-ION battery backup which makes it ideally suited for modern Fleet management where company assets
need to be tracked and managed.
The FM 3617i/FM 3717i is based on the FM300 Series and is fitted with an on-board CAN module, which allows the
OBC to communicate on a CAN bus supporting the FMS CAN protocol. In addition to FMS, the FM 3617i/FM 3717i is
also able to interpret other CAN messages as well as J1708 messages.
The FM 3617i/FM 3717i is used in conjunction with the Fleet Manager Application software. This software facilitates
the management of vehicle, driver and passenger information, definition and management of events to be
monitored by vehicle units, recording of servicing details, analysis of fleet data and extensive management
reporting.
The primary method of communicating with the FM 3617i/FM 3717i is via GSM/GPRS, and is also possible via the
green Vehicle Plug. The plug can also be used to extract data from the FM 3617i/FM 3717i and transfer it to a
Personal Computer in the event that the GPRS connection is not working. The bin file can then be sent to MiX
Telematics support.to process. Vehicle drivers are identified by means of a driver specific blue plug; identification
can be enforced by interrupting the vehicle’s starter circuit.
Note: This document will use the word “vehicle”, referring to vehicles and all other types of electrical equipment
where the system may be installed.
Analogue/Digital Inputs
The FM 3617i/FM 3717i is equipped with eight analogue/digital inputs (I1-I8), which can be used to monitor either
digital or analogue signals. The eighth Analogue/Digital input (I8) is shared with the fourth frequency input (F4).
Input signal voltage range and resolution is selectable from the Fleet Manager software. For digital type input
signals, switching thresholds can be defined in the software, which, when crossed, trigger an event that records the
specified data. Other actions (including the switching of relays and warnings) can also be defined. Please refer to the
“Specifications” section, of this document, for more details.
Frequency Inputs
The FM 3617i/FM 3717i has four frequency inputs, which can be used to record frequency type signals. The fourth
frequency input (F4) is shared with the eighth Analogue/Digital input (I8). Provision is made for a wide range of
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signal types on F1 and F2. F3 and F4 will only read TTL signals, or signals that span at least 0V to 5V, e.g. -5V to +24V.
F3 is connected to the internal GPS, and is not made available on the harness for the FM 3617i/FM 3717i.
System Requirements
The FM 3617i/FM 3717i is designed for use in vehicles. Special vehicles and working machines with a 24 to 110 volt
DC battery system will require a voltage converter to facilitate the required 12V to 24V power supply input.
The Fleet Manager Application software is required to complete the installation process.
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Safety
Before installation:
Installer Requirements
 Installation should only be undertaken by a vehicle technician with comprehensive occupation specific knowledge and who has complete command
of the actions required by the occupation.
 Installation by an unqualified technician may adversely affect the operating reliability of the vehicle and could endanger other road users.
 A basic knowledge of vehicle electrical and mechanical systems is required to successfully install the Fleet Manager system.
 The system should only be installed by a suitably qualified vehicle technician with a basic knowledge of the operation of computers.
 Installation technicians should attend a training course to acquire the skills needed for installation, configuration and operation of the Fleet Manager
system.
 Installers should consult the vehicle manufacturer’s documentation for the specific vehicle make and model prior to undertaking an installation.
 Installers should pay particular attention to the location of fuel systems, hydraulic systems, compressed air systems and other electrical and
mechanical systems, which may have a bearing on the installation.
 Installers should pay attention to any changes to the vehicle’s systems or settings, which should be noted prior to the installation.
 Installers should not smoke or make use of naked flames, which could cause a fire in or near the vehicle.
Tools
 Standard technical equipment and appropriate tools for use with vehicles are required to install the FM 3617i/FM 3717i.
 Vehicle specific tools may be required for the removal of consoles and covers.
Secure the workplace

 Remove the ignition key from the vehicle’s ignition lock.
 Ensure that the vehicle’s engine cannot be unintentionally started during the installation.
 Short-circuiting the vehicle’s electrical system may result in fire, explosion of the battery and/or damage to other electrical systems.
 Care should be taken to avoid electrical shock from high voltage batteries, as this may lead to death or injury.
 The negative terminal of the vehicle’s battery should be disconnected before commencing installation. If the vehicle has additional batteries, it may
be necessary to disconnect the negative terminals of these batteries too.
ESD Precautions
Prior to touching the PCB, inserting a new SIM, replacing the battery or changing the jumper’s settings, always take
ESD precautions:
 Remove the main harness connector
 Touch the golden portion of the RF connector to get to the same potential as the unit
During installation
Should it be necessary to remove seats, covers or other components, care should be taken to avoid accidental
damage and/or disconnection of cables.
 All components should be checked for damage prior to being installed into the vehicle.
 For small installation openings, a drill should be used.
 For larger openings, a conical milling cutter, compass saw or file should be used.
 All rough edges should be trimmed.
 Careful attention must be paid to the manufacturers’ safety regulations for all tools used.
 Oils and fuels must be collected in appropriate containers and disposed of in accordance with the law.
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Positioning of product components
Installers should ensure that the components of the product do not influence or hamper the functioning of the
vehicle’s systems.
 Care should be taken to ensure that the product’s components do not get damaged during installation.
 Ensure that sufficient space is available for all components of the product, prior to commencing the installation.
 Ensure that the unit and harness are secured to prevent the harness vibrating at a different tempo to the unit at the harness connectors.
 Please note that the voltage of the external relay is rated to the vehicle voltage specification. Do not run a 12V relay at 24V. The Relay Specifications
are:
o Coil current rating: < 200 mA
o Coil Voltage Rating: Must match the vehicle battery supply
 Please pay attention to the routing course of cables and wiring.
 Do not install the product in or near the location of mechanical or electrical airbags.
 Do not drill into supporting or stabilizing braces or beams.
 Note that the product is rated IP 54, on condition that the connectors are facing downwards when installed. Thus, if there is a possibility of water
ingress, care should be taken to mount the product with the connector facing downwards.
Installation of Wiring
The FM 3617i/FM 3717i is compatible with all FM300 harnesses.
Note the product’s wire gauge cross-sectional area. If the wire gauge cross-section is reduced, current density
increases which may cause the wiring to overheat.
 Cables should be routed in existing channels and should not be routed parallel to ignition cables or other cables subject to high current.
 Cables should be fixed with cable-ties or adhesive tape.
 Do not route cables over moving parts.
 Do not fix cables on the steering column.
 Ensure that the cables are not exposed to pulling, pressure or shearing deformation.
 If the cables are routed through drilled holes, rubber grommets or similar protection should be used.
 Suitable cable-strippers should be used to strip insulating material from cables and cable-strippers should be adjusted to avoid damaging or
separating the wire strands.
 Cables should only be connected using solder or suitable crimping lugs.
 A proper crimping tool should be used on all crimping lugs.
 Careful attention must be paid to the manufacturers’ safety regulations for all tools used.
 Insulate all exposed wires to prevent short-circuits. Use good quality adhesive tape or heat shrink (provided).
 Connections to vehicle power supply must be installed with a fuse.
 Be aware that short-circuiting may be caused by faulty connections and crushed or damaged cables.
 Short-circuiting the vehicle’s electrical system may result in fire, explosion of the battery and/or damage to other electrical systems. To prevent this,
all connections carrying current must be soldered and insulated correctly. Other connections such as the speed signal, RPM signal, brake light or
clutch switch can be made with crimping lugs.
 Incorrect connections can lead to short circuits. Connections should only be made in accordance with the vehicle’s wiring diagram.
 Current and voltage should be measured with a multi-meter or diode test lamp.
 The use of inadequate test equipment may result in damage to control devices or other electrical systems.
 Route the harness in such a way to prevent water condensation formed on the cable to run into the unit. This can be achieved by having the harness
at a lower point just before it connects to the unit.
 Do not mount the GSM antenna against a metal surface. This affects GSM reception and transmission.
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After Installation
 Check all relevant vehicle functions.
 Explain the functions of the FM 3617i/FM 3717i system to the customer and give the customer the User Manual.
 If an OBC with battery backup was installed, the battery should be inspected annually.
During Operation
The unit switches on only with IGN.
 The product must be operated in accordance with operating instructions.
 Failure to use the product as directed might result in personal injury, material damage and/or damage to the environment.
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Installation
Installation Requirements
Please note the requirements specified in the “Safety” section of this document.
Summary of Installation Steps

Note: Steps 9, 10, 12, 14, 15 & 16 can be performed in one operation using the FM Dealer Utility.
Step Action Software Tools
1) Create new vehicle and define properties, Fleet Manager Application

Software
2) Install harness None
3) Install code plug socket None
4) Install GSM antenna None
5) Install GPS antenna None
6) Insert the SIM card (refer to ESD precautions in section 0). The SIM None
card orientation is illustrated in section 0.
7) Connect power and signal inputs None
8) Put the vehicle Ignition ON for at least 30 sec in order to initialize the None
unit. Switch the OFF again.
9) Format 256k Green Plug to a device driver plug FM Dealer Utility
10) Load device drivers onto the 256k Green Plug (only necessary if FM Dealer Utility
newer drivers are available)
11) Insert the Vehicle Plug into the code plug socket of the unit. Confirm None
upload of data by a double beep from the unit.
[Note: Prior to inserting the plug, make sure the unit is still ON.
Thus, if the Code Plug LED is not flashing, then switch the ignition ON
for a few seconds, before switching it OFF again.]
12) The vehicle configuration must be generated from FM-Web. Then

load the configuration of the vehicle from the database onto the
Vehicle Plug FM Dealer Utility / FM-Web
13) Initialise the installed unit with its Vehicle configuration by inserting None
the Vehicle plug into the code plug socket
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14) Initialise Driver ID plug (only necessary if driver identification is FM Dealer Utility
selected) Fleet Manager Application
Software
15) Set FM 3617i/FM 3717i date and time (for local time) FM Dealer Utility
Fleet Manager Application
Software
16) Calibrate Speed and RPM inputs FM Dealer Utility
17) Update unit odometer Fleet Manager Application

Software
FM Dealer Utility
18) Test GSM using GSM diagnostic plug Fleet Manager Application
Software
FM Dealer Utility
19) Test GPS using GPS diagnostic plug Fleet Manager Application
Software
FM Dealer Utility
20) QC: Test installation/Review data Fleet Manager Application

Software
Overview
Installation of FM 3617i/FM 3717i should only be carried out by trained installers.
 Improper connection of the FM 3617i/FM 3717i to the vehicle’s CAN or J1708 bus may cause interference with the vehicle’s normal operation.
 The FM 3617i/FM 3717i is already loaded with compatible device drivers.
 The unit still needs to be configured for the vehicle in which it will be installed, and the vehicle ID and odometer still need to be configured.
Specifically the FM 3617i/FM 3717i may not record any CAN or J1708 data until it is configured.
 It is important to select the correct mounting location for the FM 3617i/FM 3717i. Do not mount close to air ducts that can channel cold or hot air
directly onto the unit.
 Do not twist the FM 3617i/FM 3717i unit if mounted on an uneven surface.
 The GSM antenna is to be mounted more than 20cm away from the human body under normal operating conditions.
After installation, verify that no interference is caused to the vehicle’s electrical system. Check dashboard warning
lights and error messages. Should any error conditions exist, remove the FM installation and contact MiX Telematics
for assistance.
Tools and inspection

Supporting tools
 Multi-meter
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 Oscilloscope
 Laptop with CAN to USB interface (for example Vector CANcaseXL)

Identify possible CAN busses by looking for twisted pair wires in the vehicle.
With the vehicle’s ignition turned on, measure the voltages relative to ground on each of the wires using a multi-meter.
For CAN, the voltage readings of the two wires should be very similar (usually 2.5V), with CAN-H likely to read only slightly higher than CAN-L.
Using an oscilloscope, the actual data signal can be probed.
With a properly configured 3rd party CAN tool, like the Vector CANcaseXL, the actual data can be recorded. CAN Baud rates of 250kb/s (SAE J1939) and 500kb/s
are the most common.
Connection
The CAN wires are designated by a yellow and a green wire, connected to pins 7 and 14 on the Main Harness. If they
are not already twisted, they should be twisted together.
Colour coding of the wires are shown in the tables below:
Table 1: FM300 Main Harness CAN colour coding
Wire Colour Function
Green CAN-Low
Yellow CAN-Hi
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Table 2: FM 3316 J1708 harness wire colour coding
Wire Colour Function
Yellow J1708 B
Blue J1708 A
Wire lengths
The CAN wires between the FM 3617i/FM 3717i and the vehicle’s bus should be no longer than 300 mm. Excessive
wire length may cause interference with the vehicle’s normal operation.
CAN jumper settings

Warning: It is very important to ensure that these jumper settings are correct at installation time. If these jumpers
are set incorrectly it is possible that when a new configuration or script is downloaded to the FM 3617i/FM 3717i, it
could bring down the CAN bus of the vehicle and interfere with the operation of the vehicle.
Conduct ESD precautions as described in section 0
Refer to Description
Figure 2 Default for FM3617i/FM3607i and FM3717i/FM3707i - use for listen only J1939
Figure 3 Use for listen only J1939 (non-standard)
Figure 4 Default for FM3616i and FM3716i – use for Read/Write OBD-II or J1939
Figure 5 Use for Read/Write OBD-II + J1939 without termination (non-standard)
For Listen Only CAN and no 120 Ω termination, jumpers J2 and J12 must be as per picture below (Figure 2). This is
also the default factory setting.
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J1939 CAN (Listen Only)
Without 120 Ohm termination
Default setting for FM 3617i/FM3607i and FM

3717i/FM3707i
Figure 7 FM 3617i/FM 3717i Circuit Board showing Jumper Positions for Listen Only CAN mode (default position)
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For Listen Only CAN and 120 Ω termination, jumpers J2 and J12 must be as per picture below (Figure 3).
J1939 CAN (Listen Only)
With 120 Ohm termination
Non-standard setting
Figure 8 FM 3617i/FM 3717i Circuit Board showing Jumper Positions for Listen Only CAN mode and 120 Ω
termination
To allow Read/Write CAN and 120 Ω termination, jumpers J2 and J12 must be connected as per below (Figure 4).
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J1939 + OBDII CAN (Read / Write)
With 120 Ohm termination
Default setting for FM 3616i/FM

3716i
Figure 9 FM 3617i/FM 3717i Circuit Board showing Jumper Positions for Read/Write CAN enabled with 120 Ω
termination
For Read/Write CAN without 120 Ω termination, jumpers J2 and J12 must be as per picture below (Figure 5).
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Figure 10 FM 3617i/FM 3717i Circuit Board showing Jumper Positions for Read/Write CAN mode without 120 Ω
termination
General Rules for CAN Jumpers

 If connectivity is to the vehicle CAN FMS “firewall” then both jumpers are normally in as shown in Figure 3.
Some FMS gateways requires an “acknowledgement” message on the hardware layer in order to send any
messages and therefore the FM must be in the “read/write” mode. Check that the resistance is 60 Ohms after
connecting the FM unit and then remove the “Termination Jumper” if necessary as shown in Figure 4.
Sometimes a terminating resistor or other telematics equipment may already have a terminating 120 Ohm
resistor fitted; in this case the terminating resistor can be removed and the “read/write” resistor can be left
in as shown in Figure 4.
 If there is no FMS “firewall” fitted, then connectivity will be to the vehicle CAN “hot side” – only with
customer’s permission – then both jumpers must be removed as shown in Figure 1 (the default shipping mode
for FM 3617i/FM 3717i and FM 3607i/FM 3707i). Prior to commencing the installation, check that the vehicle
CAN resistance is 60 Ohms, if it is not, e.g. 40 Ohms or 120 Ohms, inform the customer as this should be
corrected prior to commencing the installation. If a reading of 40 Ohms is present, prior to connecting the FM
unit, this could indicate that another telematics system may already be present with a terminating 120 Ohm
resistor fitted and this will distort the CAN resistance reading and may cause CAN errors to be seen.
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Inserting of SIM card
In order to insert the SIM card, the following steps must be followed:
 Observe ESD precautions as prescribed in section 0

 Remove the front panel
 The SIM card holder is located under the pc board
 If required the pc board can be slid out of the housing to access the SIM card holder
 Insert the SIM card as indicated below
Beep and flash codes

Code Plug Socket LED flash codes
Upon the insertion of a CAN Diagnostic Plug the FM 3617i/FM 3717i will beep and flash the LED on the code plug
Condition Beep and Flash Code Durations
No Beeps
CAN Functionality Detected by OBC
1second on, 1second off
1 double beep per second

CAN Communications Detected by OBC
1 error beep per second

FM device is not CAN capable
A CAN Diagnostic Plug may be created from a standard 128 byte code plug using the FM Dealer Utility, version
8.3.1.0 or later.
GPS LED flash codes

(Viewed from the front unit: LED to the left, below the GPS RF connector for external antenna)
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No Beeps
GPS has acquired lock. The FM will
subsequently be able to report accurate
LED is ON for a short time
GPS points.
every second
Upon the insertion of a GPS Diagnostic Plug the FM 3617i/FM 3717i will beep and flash the LED on the code plug
1 half second beep occurs

Data received from GPS with errors each time an error is
detected
The lamp flashes when
data is received from the
GPS
One short beep occurs
GPS data received - position not when GPS data is received
determined with position
undetermined
GPS
Two short beeps occur
GPS data received - position when GPS data is received
determined with the position
determined
GPS
GSM LED flash codes

Upon the insertion of a GSM/GPRS Diagnostic Plug the FM 3617i/FM 3717i will beep and flash the LED on the code
plug socket, in accordance with the table below, to provide diagnostic information:
Two long beeps occur if

Pin Error the supplied PIN code was
rejected.
valid responses are
received from the GSM
modem
Two short beeps indicate
Modem registered on GSM network that the modem is logged
onto a GSM network and
is GPRS capable.
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valid responses are
received from the GSM
modem.
Three short beeps indicate
Connection Established that the modem has
changed from GSM
modem to GPRS mode.
This also means that a
GPRS connection to the
GSM network is
established
The lamp flashes with
results from the modem
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FM 36xxi 2G Modem
(Viewed from the front unit: LED to the right, below the GSM RF connector for external antenna)
GSM does not have any reception: No No beeps

SIM card inserted or no PIN entered, or
network search in progress or ongoing
user authentication or network login in 600 ms ON / 600 ms OFF
progress
Idle mode: The GSM is registered to No beeps

the GSM network (monitoring control
channels and user interactions). No call
75 ms ON / 3 s OFF
in progress
No beeps
GPRS: Unit is registered to network and
capable of connecting via GPRS. 75 ms ON / OFF/ 75 ms ON/
3 s OFF
No beeps
Packet switched data in progress
500 ms ON / 50 ms OFF
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FM 37xxi 3G Modem
(Viewed from the front unit: LED to the right, below the GSM RF connector for external antenna)
Limited Network Service (e.g. because No beeps

no SIM/USIM, no PIN or during network
search) 500 ms ON / 500 ms OFF
GSM CS data call in progress or No beeps

established
GSM voice call in progress or
established
UMTS voice call in progress or 10 ms ON / 990 ms OFF
established
UMTS CS data call in progress
No beeps
UE registered to a network. No call, no
data transfer
No beeps
GSM PS data transfer
UMTS data transfer
Harness Installation
Please read the “Safety” section, of this document, before installing the vehicle harness.
Description of connectors
Serial Main Connector Code Plug
Connector Connector
PIN
Auxiliary Audio Connector J1708 Connector

numbering configuration on these connectors, when viewed from the front is as follows:
Connector
Serial Connector
10 9 8 7 6
5 4 3 2 1
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Auxiliary Connector
7 6 5 4
4 3 2 1
Main Harness Connector

14 13 12 11 10 9 8
7 6 5 4 3 2 1
Code Plug Connector

4 3
2 1
Audio Connector
6 5 4
3 2 1
J1708 Connector
1
2
Connector the Main harness wires according to the following table:
Pin Colour Name Function Application Information
8 Red BATT+ Battery Power Connect to vehicle battery +12V to +24V.
Must be protected with the provided 5 amp slow blow

fuse, or a similar one already present in the vehicles
wiring.
1 Brown GND Ground Connect directly to vehicle ground.
Do not tap into an existing ground wire carrying high

current.
13 Black IGN Ignition Connect to vehicle ignition switch.
Must be protected with a 7.5 amp fuse
12 Blue/White F1 Frequency Input Vehicle speed signal connected here.

1
Connect TCO to only F1 input.
4 Green F2 Frequency Input Engine speed signal (RPM) connected here

2
11 White/Violet I1 Digital/Analog Maximum signal voltage = 38V.

Input 1
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Do not connect signals from unsuppressed inductive

sources such relay coils (where severe voltage spikes can
be generated)
10 White/Red I2 Digital/Analog Maximum signal voltage = 38V.

Input 2
be generated)
9 White/Green I3 Digital/Analog Maximum signal voltage = 38V.

Input 3
be generated)
2 Red/Blue Pos Power to Supplies power to a speed sensor

DRV external devices
Output voltage typically BAT - 2V
Load current must not exceed 880 mA
Output controlled by FM 3617i/FM 3717i and selected in

Vehicle Properties of front end user software.
5 Brown/Red EXT Relay Drive 1 Connect the ground side of an external relay coil here.
DRIVE
Relay operation is controlled by the FM 3617i/FM 3717i
1
and is specified in Vehicle Properties of front end user
software.
Coil current must not exceed 200mA
6 Brown/Blue Relay Starter Connect to external relay coil, if starter interruption is

interruption required.
External coil current must not exceed 200mA.
NOTE: Do not interrupt starter circuit while current is

flowing (especially at higher voltages than 24V) – the
relay contacts may undergo excessive wear, damage or
arcing and fire may result.
3 Yellow/Green BUZ Buzzer Power Connected internally , no additional connection required
7 Green CAN CAN-Low Used to monitor supported CAN scripts

Bus
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14 Yellow CAN CAN-Hi Used to monitor supported CAN scripts

Bus
Relay BLACK 2mm RELAY RELAY Switch Relay contact #87 wire
87 Diameter
Relay BLACK 2mm RELAY RELAY Switch Relay contact #30 wire
30 Diameter
Connect the Auxiliary harness wires according to the following table:

1 Brown GND Ground Connect directly to vehicle ground.
Do not tap into an existing ground wire carrying high current.
8 Violet F3 Frequency Connect external GPS to only input data here. (This only applies
Input 3 if the OBC in question does not have on-board GPS).
7 White/Yell I4 Digital/Analog Maximum signal voltage = 38V.

ow Input 4
Do not connect signals from unsuppressed inductive sources
such relay coils (where severe voltage spikes can be
generated).
6 White/Blac I5 Digital/Analog Maximum signal voltage = 38V.

k Input 5
generated).
5 White/Blue I6 Digital/Analog Maximum signal voltage = 38V.

Input 6
generated).
4 White/Bro I7 Digital/Analog Maximum signal voltage = 38V.

wn Input 7
generated).
3 White I8/F4 Digital/Analog Frequency Input 4

Input 8
Maximum signal voltage = 38V.
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generated).
2 Red/Blue Positiv Power external A maximum current of 1A may be supplied to external devices
e devices
Drive
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Connect the Code plug harness wires according to the following table:
1 Black GND Code Plug Ground Connected directly to code plug socket connector.
No additional connection required.
4 Green CPDATA Code Plug Data Connected directly to code plug socket connector.
3 Red CPPOWER Code Plug Power Connected directly to code plug socket connector.
2 White LEDOUT Code Plug Socket LED Connected directly to code plug socket connector.
Connect the Serial harness wires according to the following table:

2 DB9 cable CTS2-IN Handshaking S3
3 DB9 cable RX2-IN Data received S3
4 RJ45 cable RX-IN Data received S1
5 RJ45 cable RTS-OUT Handshaking S1
1 Red/Blue POS DRV Power BAT - 2V @ 880mA
7 DB9 cable RTS2-OUT Handshaking S3
8 DB9 cable TX2-OUT Data transmitted S3
9 RJ45 cable CTS-IN Handshaking S1
10 RJ45 cable TX-OUT Data transmitted S1
6 Brown GND 0V (Ground Reference) 0V @1A
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Starter Interruption
The FM 3617i/FM 3717i requires an external relay for the interruption of the vehicle’s starter circuit.
The relay required should be adequately rated for the purpose intended. Please note that a 30A or 40A
(contact rating) relay should be selected. A standard 5 PIN automotive relay manufactured by a
reputable supplier (e.g. Bosch) would be adequate. The correct relay operating voltage is required for
the relay not to be damaged. 24V relays will not function correctly in 12V applications and 12V relays will be
damaged when used at 24V.
To connect the relay it only needs to be plugged into the relay socket on the FM300 Main Harness.
The two 2mm diameter black wires represent the two sides of the relay contacts that is controlled
via the driver ID Plug. Cut the wires as short as possible where higher current will be interrupted via
the relay.
Also use a cable tie to secure the relay through the mounting ear (5mm hole) to the main harness, or where possible
an M5 lock-nut and bold is to be used to secure the relay to the vehicle. Ensure that the relay wires have enough
play on them not to strain the relay terminal crimps connecting the relay to the wires.
It is not necessary to use a relay with a build in protective diode, because the FM 3617i/FM 3717i has build in
protection already. WARNING: Should a relay with a diode be inserted incorrectly, it will short positive to ground.
See simplified connection diagram below:
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Code Plug Socket Installation
Note: Please follow the instructions, regarding the positioning of product components, as contained in the “Safety”
section of this document.
 The Code Plug Socket must be installed inside the passenger compartment or the driver cabin, to protect it from possible damage by water or other
environmental factors.
 The Code Plug Socket should not be installed in or near the ventilation or heating systems, which may cause damage to it due to overheating.
 The Code Plug Socket should be installed in a position where it will not be subjected to pressure, impact or excessive vibration.
 Select the installation position carefully before proceeding with the installation.
 Mark and drill or cut the required hole. Hole size = 13/16” or 20 mm
 Remove the mounting clip from the socket.
 Remove the protection film from the adhesive surface of the foam ring and press it firmly against the back of the interface.
 Insert the socket into the mounting hole and slide the mounting clip into position.
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Positioning the FM 3617i/FM 3717i Unit
Note: Please follow the instructions, regarding the positioning of product components, as contained in the “Safety”
section, of this document.
 The FM 3617i/FM 3717i must be installed inside the passenger compartment or the driver cabin, to protect it from possible damage by water,
solvents, fuel or other environmental factors.
 The FM 3617i/FM 3717i should not be installed in or near the ventilation, heating system, or hot surfaces which may cause it to overheat or be
damaged by condensed water vapour.
 The FM 3617i/FM 3717i should be installed in a position where it will not be subjected to pressure, impact or excessive vibration. Uneven surfaces,
where the box can be deformed or damaged should be avoided.
 Select the installation position carefully before proceeding with the installation.
 Mark and drill the required holes.
 Route cables from the unit to the appropriate senders within the vehicle. Additional information can be found in the “Harness Installation” section of
this document.
After connecting the system components and performing a system test, mount the vehicle unit securely, making use
of the optional metal armored housing, if required. The armored housing is available as a spare part and is used to
protect against tampering.
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Signal Inputs
Analogue/Digital Inputs
The FM 3617i/FM 3717i is equipped with eight analogue/digital inputs (I1-I8), which can be used to monitor either
digital or analogue signals. The eighth Analogue/Digital input (I8) is shared with the fourth frequency input (F4). The
external inputs and ignition line are protected from typical vehicle transients and can be directly connected to most
vehicle inputs between 0 to 33 V. The input impedance is >100 kΩ. Input signal voltage range and resolution is
selectable from the Fleet Manager software. For digital type input signals, switching thresholds can be defined in the
software. When the threshold is crossed, an event is triggered to record the specified data. Please refer to the
“Specifications” and “Harness Installation” sections, of this document, for more details. Typical connections are
shown below:
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Frequency Inputs
The FM 3617i/FM 3717i has four frequency inputs, which can be used to record frequency type signals. The fourth
frequency input (F4) is shared with the eighth Analogue/Digital input (I8). F3 is connected to the internal GPS, and is
not made available on the harness for the FM 3617i/FM 3717i.
Power Outputs
External Relay Drives
The FM 3617i/FM 3717i has one external relay drive output (Relay Drive 1), which is suitable for controlling an
external relay.
 This output is controlled by the FM 3617i/FM 3717i and is configured in the Vehicle Properties of the Fleet Manager application software.
 The Relay Drive Output connects to the ground side of an external relay.
 The maximum current of the external relay is limited to 200mA.
Please refer to the “Specifications” and “Harness Installation” sections (), of this document, for more details.
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Positive Drive
The Positive Drive output supplies power to FM 3617i/FM 3717i accessories.
 This output is controlled by the FM 3617i/FM 3717i and is configured in the Vehicle Properties of the Fleet Manager application software.
 Access to this output is via any FM300 harness or Cable.
 Do NOT connect an external voltage to the positive drive line.
Refer to the “FM 3617i/FM 3717i Specifications” section of this document.
Serial Communication
The FM 3617i/FM 3717i is equipped with one TTL (S1) and one RS232 (S3) external serial port. The FM300 Serial
Cable is required to connect to these ports.
S2 is internally connected to the internal GSM engine.
Please refer to the “Specifications” section, of this document, and the FM300 Serial Cable documentation for more
details.
Loading Device Drivers

The FM 3617i/FM 3717i is supplied with the Operating System, the latest market accepted set of device drivers (at
time of manufacture), and a basic configuration (set for minimum default logging) loaded.
Before the unit can be configured, ensure that the latest version of FM 3617i/FM 3717i Device Drivers required for
the task is loaded. The latest Device Drivers are contained in the latest version of the FM Dealer Utility, which can be
downloaded from extranet.mixtelematics.com.
 Load Device Drivers onto 256k Device Driver Plug, using the FM Dealer Utility. Refer to the document “How to Use the FM Dealer Utility”.
 Insert the plug, containing the Device Drivers, into the vehicle’s code plug socket.
 The device drivers will be loaded onto the FM 3617i/FM 3717i.
Refer to the document “Fleet Manager On-board computer User Manual” for an explanation of the audible and
visible signals, generated by the FM 3617i/FM 3717i.
Note: Make sure the data transfer is complete before removing the plug from the socket. Successful transfer is
indicated by two short beeps. If a different beep sequence is heard, data transfer was unsuccessful and must be
repeated. To do this, the vehicle plug must be re-initialized and the device drivers reloaded onto the plug.
Configuring Vehicle Properties

The configuration of the FM 3617i/FM 3717i unit is specified in the Fleet Manager application software. It includes
the selection of devices connected to each input, and the events associated with data measured on specific inputs.
More details can be found in the Fleet Manager Application software documentation, or online help.
Once the vehicle configuration has been defined, the bin file should be downloaded from FM-Web and restored to
the Vehicle Plug and then transferred to the vehicle by inserting the plug into the vehicle’s code plug socket.
Please refer to the document “Fleet Manager On-board computer User Manual” for an explanation of the audible
and visible signals generated by the FM 3617i/FM 3717i. The latest documentation, firmware and application
information can be obtained from extranet.mixtelematics.com.
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Setting the Real Time Clock
The Real Time Clock in the FM 3617i/FM 3717i must be set to the local time. This is done using the blue Driver Plug
and either the FM Dealer Utility or Fleet Manager Application software. The correct date and time is then loaded
into the FM 3617i/FM 3717i by inserting the Driver Plug into the vehicle’s code plug socket.
Speed and RPM Calibration
Vehicle speed and RPM signals are calibrated using the violet calibration plugs labelled “SPD CAL" and “RPM CAL",
respectively. The calibrations can be performed using either the default settings on the calibration plug, or by
selecting specific values using the FM Dealer Utility. Before calibrating, the blue driver plug should be initialised and
inserted in the vehicle socket, and the ignition should be switched on.
Engine Speed (RPM) Calibration

Default Settings
The “RPM CAL” plug is pre-programmed for use at 1000 RPM.
 Disarm the system using the blue driver plug.
 Insert the “RPM CAL” violet plug into the code plug sockets (the LED should flash once for every 50 pulses received, and the buzzer should sound in a
one second on, one second off cycle).
 Start the engine
 Increase engine speed to 1000 RPM and keep it constant for a few seconds.
 Remove the violet plug from the socket.
 The unit will beep three times indicating that it has been calibrated successfully.
 The FM 3617i/FM 3717i will be calibrated to the engine speed of the vehicle.
Custom Settings
The “RPM CAL” plug can be programmed with custom calibration values.
 Disarm the system using the blue driver plug.
 Measure the exact frequency of the RPM signal using the appropriate measurement tools.
 Set the “RPM CAL” plug to the measured frequency using the “FM Dealer Utility” software.
 Disarm the system using the blue driver plug
 Turn the ignition on.
 Insert the calibration plug into the code plug socket.
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Vehicle Speed Calibration
Default Settings
The "SPD CAL" plug is pre-programmed for use over 10 meters. This value can be changed using the FM Dealer Utility
software. During calibration, the LED will flash as speed pulses are received, and the unit will beep in periods of one
second. When the plug is removed, the unit will beep three times.
 Disarm the system using the blue plug
 Drive to the beginning of a measured 10 meter distance.
 Insert the violet plug labeled "SPD CAL" into the code plug socket (the LED should flash once for every 50 pulses received, and the buzzer should
sound in a one second on, one second off cycle).
 Drive the measured 10 meters.
 Remove the violet plug from the vehicle interface.
The FM 3617i/FM 3717i unit is now calibrated with the correct distance to pulse ratio.
Custom Settings
The “SPD CAL” plug can be programmed with custom calibration values.
 Measure the exact distance to pulse ratio using the appropriate measurement tools
 Set the speed calibration plug “SPD CAL” to the correct distance to pulse ratio using the FM Dealer Utility software.
 Disarm the system using the blue driver plug and turn the ignition on.
 Insert the calibration plug into the code plug socket.
Speed and RPM Sensitivity calibration

The blue driver plug can be programmed as a Sensitivity Calibration Plug for adjusting the sensitivity of the Speed and RPM input lines. The sensitivity setting
cannot be read back from the OBC unit.
Default Settings
The default is set to Average Sensitivity, which should be compatible with a wide variety of signal sources.
The unit powers up with the last programmed setting.
Adjusting the Settings

The settings can be changed using the FM Dealer Utility software:
 Select Code Plug->Format Plug->Calibration Plug->Speed & RPM Sensitivity.
 Select which to change: Speed or RPM, or both. The unselected value will remain unchanged.
 Select the sensitivity level:

 Less Sensitive for large thresholds, requiring large amplitude signals to be detected, and
 More Sensitive for small thresholds, requiring small amplitude signals to be detected.
 Setting the sensitivity too high can cause erroneous reading of noisy signals embedded in the required signal.
 Setting the sensitivity too low may cause the required signal to be read intermittently, or not at all.
 The recommended setting is on average. Adjust if the obtained readings during a calibration and/or verification trip appear random (noisy).
Testing Installation
Test Drive
Disarm the system by inserting the blue plug into the Code Plug socket.
 Wait for the audible signal.
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 Remove the plug.
 Start the engine.
 Carry out a test drive.
Extract and Transfer Data

After the test drive, turn off the ignition.
 Wait for the system to arm, indicated by the LED on the code plug socket flashing.
 Insert the green vehicle plug into the code plug socket. A beep indicates the start of data transmission.
 The LED on the code plug socket flickers during data transfer. A second beep indicates data transmission is complete.
 Remove the green vehicle plug.
 Insert the vehicle plug into the download module.
 Transfer the data to the PC using the Fleet Manager Application software.
 Consult the Fleet Manager Application software documentation for further details.
Voice / Hands-free connection

The FM Voice Kit is available as an optional accessory if voice communication is required. The FM Voice Kit connects
to the FM 3617i/FM 3717i with the FM300 Voice Kit Harness, which is ordered separately.
GPS antenna connection

Mount the GPS antenna horizontally, as far away from any radio signal, where the least metal obstruction will occur,
for best results place the antenna on a metal surface.
Do not connect the F3 line to an external device, unless an OBC with no on-board GPS is used.
GSM Antenna connection

Do not mount the GSM antenna against a metal surface this effects GSM communication.
Some vehicle types require that the GSM antenna be mounted outside the vehicle cabin. Please confirm whether
this requirement is applicable before installing the GSM antenna.
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Troubleshooting
A large assortment of application information, in the form of Knowledge Base Articles (KBAs) can be accessed from
the Self Service section of: https://mixassist.mixtelematics.com
Other application documents can be downloaded from Extranet.mixtelematics.com
The audible and visual signals generated by the FM 3617i/FM 3717i are described in the document: “Fleet Manager
On-board computer User Manual”.
Symptom Probable Cause Action
LED does not flash No battery voltage applied to FM  Check the voltage supply to the FM
3617i/FM 3717i.
3617i/FM 3717i.
 Check fuse
FM 3617i/FM 3717i remains armed and The blue driver plug is not  Use the correct driver plug
vehicle cannot be started. enabled for the vehicle  Enable the Driver Plug for the vehicle
Recorded vehicle data is incorrect The FM 3617i/FM 3717i has not  Calibrate the FM 3617i/FM
3717i inputs
been calibrated correctly
Time or Date of trips are incorrect The clock in the FM 3617i/FM  Set the date and time by using FM
Dealer and blue Driver Plug
3717i is not set.
Buzzer sounds when turning on the Driver has not been identified  Insert blue driver plug for
identification
ignition
Driver is not authorized to drive  Enable Blue driver plug for the vehicle
this vehicle  Configure vehicle not to beep when
driver is not identified.
GSM unable to register on network No SIM card inserted or inserted  Refer to section 0 for the correct SIM
card orientation
the wrong way round
(see GSM LED flash codes in section 0)  Ensure the GSM antenna is connected
 Alternatively replace the antenna
 Alternatively replace the SIM card
Maintenance
Maintain the back-up battery for applicable OBCs annually.
Please ensure that the Code Plug Socket is kept clean and free of dust and dirt. This part is available as an accessory
if it needs to be replaced.
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FM 3617i/FM 3717i Specifications
Technical description
Voltage Range 9V DC – 33V DC.
Input Protection Complies with ISO7637 Part 1 and 2
Clock Real time with independent battery back-up.
Firmware Re-programmable firmware and configuration over wired and wireless media.
Ignition Input Used to monitor the ignition switch status.
I/O Capabilities 8* digital / analogue inputs, 1* auxiliary frequency input, 1 relay drive output, 1
positive drive output, 1 starter interrupt, 1 RS232 serial interface, 1 CAN interface,
1 J1708 interface.
* The eighth input (I8) is shared with the auxiliary frequency input (F4)
CAN Normal operating speed: ~250Kbits per sec.

Maximum operating speed: ~1Mbits per sec.
J1708 Normal operating speed: ~9600bits per sec.

Maximum operating speed: ~9600bits per sec.
Inputs, Outputs & Highly configurable inputs and events capable of output control.
Events
Speed and RPM input Speed and RPM calibration sensitivity is configurable.
filters
Audio Interface This interface allows the user to make voice calls using the optional FM Voice Kit,
FM Keypad and FM300 Voice Kit Harness.
Buzzer & LED Buzzer and LED are available to warn the driver and to provide feedback of the
vehicle’s status.
I2C Bus Intended for use with code-plugs used to identify drivers, calibrate, diagnose
faults, upload firmware and new configurations, and to download logged data and
unit specific configuration information. This bus can also be used to drive the FM
Keypad which can be used for selecting driving reasons and allows the driver to
make voice calls when used with the FM Voice Kit.
TTL Level Serial Port Intended to be used by devices designed to work on a bus. The bus was specified
to be a Multi-Master type to enable other intelligent devices to optionally work as
master, relieving the FM 3617i/FM 3717i of processing.
Technical specifications
ENVIRONMENT
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Temperature FM 3617i/FM 3717i
Storage: 5 to 35ºC
Operating: -20 to 55ºC
Backup Battery Charge: 0-45 ºC
Backup Battery Discharging: -20 to 50 ºC
FM 3507i
Storage: -20 to 85ºC
Operating: -20 to 70ºC
IP rating IP 54 (on the condition that the unit is installed with the connectors facing
downwards)
Vibration ISO 16750-3:2007(E)

In accordance with ISO 16750-3:2007(E) for 9h in each of the perpendicular axes.
The vibration profile is as per table 14 of ISO16750-3:2007(E)
Shock Mil-Std-810F
Mechanical shock tests were done as specified and in accordance with Mil-Std-
810F method 516.5 at a level 30g and with pulse duration of 11ms. Three shocks
were executed in each major axis and for both positive and negative directions
resulting in a total of 18 shocks (saw tooth).
Humidity Humidity tested in accordance with of MIL-STD-810F figure 507.4-1. The Test
Duration was 5 x 48 h cycles
SUPPLY
Current Operating:
< 52mA at 13.8V
< 36mA at 27.6V
Sleep:
< 1mA at 13.8V
< 0.5mA at 27.6V
Powered Down:
< 100 µA
GSM Transmit:
< 131 mA at 13.8V
< 66 mA at 27.6V
* Firmware, unit configuration, GSM signal strength affect the current
consumption. Current consumption is higher during GPS lock acquisition.
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RELAY CIRCUIT
Current Specifications 200mA (typical).
Maximum Continuous 33V

Voltage on Pin
Protection Transients will be clamped
RS232 PORTS
Maximum Speed 57600 Baud (higher rates possible with hardware flow control)
Protection (Transient) ISO 7637-2 (24 VDC supply)
Protection (DC) -12V , +12V
I2C BUS
Normal Operating ~38Kbits per second

Speed
Maximum Supply <20mA

Current (CLK)
Protection (Transient) ISO 7637-2 (24 VDC supply)
Protection (DC) 0V to +12V
REAL TIME CLOCK
Time Loss <10 Minutes per year (typical)/ <5 seconds when a GPS is used (auto
synchronization)*
*temperature change affects the accuracy of the RTC crystal; it’s most accurate at
+25°C.
Battery Backup Life >5 Years (typical at -30° to +70°C)
GPS
Channels 50
Update Rate 4Hz
Horizontal Position <2.5m

Accuracy
Accuracy DGPS/SBAS <2.0m
Start-up Time < 2 Minutes
GSM FM 36xxi
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Modem BGS2-W
GPRS Multi-slot class 10
Quad Band 850/900/1800/1900 MHz
Transmit Power Output power:

- Class 4 (2 W) for EGSM850
- Class 4 (2 W) for EGSM900
- Class 1 (1 W) for GSM1800
- Class 1 (1 W) for GSM1900
Data connection Speed 2G
GSM FM 37xxi
Modem PHS8-P
GSM class Small MS
Data transfer GPRS:

• Multislot Class 12
• Full PBCCH support
• Mobile Station Class B
• Coding Scheme 1 – 4
EGPRS:
• Multislot Class 12
• EDGE E2 power class for 8 PSK
• Downlink coding schemes – CS 1-4, MCS 1-9
• Uplink coding schemes – CS 1-4, MCS 1-9
• SRB loopback and test mode B
• 8-bit, 11-bit RACH
• PBCCH support
• 1 phase/2 phase access procedures
• Link adaptation and IR
• NACC, extended UL TBF
• Mobile Station Class B
CSD:
• V.110, RLP, non-transparent
• 14.4kbps
• USSD
Frequency Bands GSM/GPRS/EDGE: Quad band, 850/900/1800/1900 MHz

UMTS/HSPA+: Five Band, 850/900/1800/1900/2100 MHz
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Output Power Class 4 (+33dBm ±2dB) for EGSM850
(according to release Class 4 (+33dBm ±2dB) for EGSM900
99) Class 1 (+30dBm ±2dB) for GSM1800
Class 1 (+30dBm ±2dB) for GSM1900
Class E2 (+27dBm ± 3dB) for GSM 850 8-PSK
Class E2 (+27dBm ± 3dB) for GSM 900 8-PSK
Class E2 (+26dBm +3 /-4dB) for GSM 1800 8-PSK
Class E2 (+26dBm +3 /-4dB) for GSM 1900 8-PSK
Class 3 (+24dBm +1/-3dB) for UMTS 2100, WCDMA FDD BdI
Class 3 (+24dBm +1/-3dB) for UMTS 1900,WCDMA FDD BdII
Class 3 (+24dBm +1/-3dB) for UMTS 900, WCDMA FDD BdVIII
Class 3 (+24dBm +1/-3dB) for UMTS 850, WCDMA FDD BdV
Class 3 (+24dBm +1/-3dB) for UMTS 800, WCDMA FDD BdVI
Data connection Speed Five-Band 3G
Auxiliary inputs/outputs
8 Configurable 8* analogue or digital inputs can be configured to monitor any device that
Analogue or Digital generates a change in voltage. E.g. seat belts, headlights, refrigeration units,
Inputs temperature sensors, emergency lights, doors, PTO, UDS, trailer coupling etc.
Voltages are measured in the range of 0 – 38 volts in steps of approximately 0.15
volts. Inputs may be programmed to measure voltages between 0 and 5 volts in
increments of approximately 0.02 volts.
* The eighth input (I8) is shared with the auxiliary frequency input (F4)
1 Frequency Input An auxiliary frequency input can be configured to monitor any device that
generates a change in frequency e.g. liquid flow measurement or as a pulse
counter e.g. electronic fuel consumption measurement (EDM). Frequencies of up
to 150Hz can be measured or low baud rate encoded RS232 inputs of up to 75
baud.
* The auxiliary frequency input (F4) is shared with the eighth input (I8)
1 Relay Drive Output The relay drive output can be used to drive a relay (with a current consumption of
up to 200 mA) that can power a peripheral device on or off.
1 Positive Drive Output Positive Drive output is used to power external devices at 2V below battery
voltage and can supply current up to 880 mA.
1 Starter Interrupt The FM 3617i/FM 3717i has a dedicated starter interrupt. A relay socket comes
fitted to the main power harness for this purpose.
1 RS232 Serial Interface This can be connected to any RS232 serial device using the FM300 Serial Harness.
1 TTL Serial Interface The FM Terminal can be connected using the FM300 Serial Harness.
The FM Twin Serial Harness can be used to convert this to a standard RS232 port
to connect a second serial device.
CAN Interface This can be connected to a J1939 CAN bus using the yellow / green twisted wires
on the main connector.
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J1708 Interface This can be connected to a J1708 bus using the separately supplied yellow / blue
twisted wire.
Look up table for installers to determine Speed and RPM FM Dealer Sensitivity Settings
[Values measured at 25ᵒC]
Use FM Dealer Utility to set the RPM/Speed Sensitivity:
The default value is set to allow the smallest signal (most sensitive). To make it less sensitive, one can use the FM
Dealer Calibration to filter out unwanted noise by changing the calibration to a less sensitive setting.
The table below can be used to determine a Calibration/Sensitivity value that will minimise false triggering on the
inputs. The left hand column represents the signal type and level of the input signal. Choose the lowest sensitivity
value (in FM Dealer) that will satisfy the frequency of the input at that specific input level.
For this to work correctly, he duty cycle for frequencies above 200 Hz must be 40-60%. To measure the signal
type/level accurately, an Oscilloscope is needed.
RPM/Speed Calibration/Sensitivity (FM Dealer)
Signal Type/Level Less 2 3 4 More
N/R = NO RESPONSE
Square
1V N/R N/R N/R N/R 2.7kHz
2.5V N/R N/R N/R 3.6kHz 11kHz
5V N/R N/R 3.5kHz 10kHz 20.9kHz
10V <1Hz/5kHz 6.5kHz 11.1kHz 17.3kHz 34.9kHz
12V <1Hz/6.5kHz 9.9kHz 13.4kHz 21.3kHz >35kHz
15V <1Hz/8.5kHz 11.1kHz 16.8kHz 25.7kHz
20V <1Hz/11.4kHz 16.4kHz 21.1kHz 31kHz
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24V <1Hz/13.8kHz 18.2kHz 25kHz >35kHz
Triangular
1V N/R N/R N/R N/R N/R
2.5V N/R N/R N/R N/R 4.5kHz
5V N/R N/R N/R 3.6kHz 10kHz
12V <1Hz/2kHz 3.8kHz 5.7kHz 10kHz 23.7kHz
20V <1Hz/4.8 kHz 7.2kHz 10kHz 17.6kHz >35kHz
24V <1Hz/6 kHz 8.3kHz 12.5kHz 21.7kHz
Sine
1V N/R N/R N/R N/R 600Hz
2.5V N/R N/R N/R N/R 7kHz
5V N/R N/R 1.8kHz 5.7kHz 14.3kHz
10V <1Hz/2.3kHz 3.4kHz 6.6kHz 11.3kHz 26.1kHz
12V <1Hz/3.5kHz 5.9kHz 8.4kHz 14.8kHz 32.2kHz
15V <1Hz/4.8kHz 6.7kHz 10.5kHz 18kHz >35kHz
20V <1Hz/6.9kHz 10.2kHz 14kHz 24.9kHz
24V <1Hz/8.6kHz 11.9kHz 17.6kHz 30kHz
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Statutory and Regulatory Compliance
Type Directive Standards Applied
EU Directive 72/245/EEC, as DIN EN 55022/A1: 2007 Conducted Emissions

last amended by DIN EN 55025 (02/2002) Radiated Emissions
European Union e-type
2009/19/EC:2009, or
approval
alternatively UNECE DIN 61000-4-3/A2: 2010 Immunity Radio Frequency
Regulation 10 Rev 3: 2008 Electromagnetic Field (Enclosure Port)
European Union Safety Article 3.1a: Electrical Safety EN60950-1:2006 (IT Equipment Safety)
EN301 489-1:V1.8.1:2008 (EMC for Radio Equipment
and Services)
Article 3.1b: EMC EN301 489-7:V1.3.1:2005 (Specific conditions for
EU Directive 1999/5/EC mobile and portable radio and ancillary equipment of
digital cellular radio telecommunications systems
European Union Radio (GSM and DCS)
Equipment and EN 300 440-2 V1.4.1 (2010-08) Emissions 1GHz to
Telecommunications 40GHz
Terminal Equipment ETSI EN 301 908-1 & 3GPS TS 51.010-1 V10.2.0: 2012
Article 3.2: Radio Spectrum
(R&TTE) Radiated Spurious Emissions
EN301 511 V9.0.2:2003 (GSM Radiated Spurious
emissions)
EN62311:2008 Assessment of electronic and electrical
Council Recommendation
equipment related to human exposure restrictions for
1999/519/EC of 12 July 1999
electromagnetic fields (0 – 300 GHz)
FCC CFR 47 Part 1: 2011 ; Part Code of Federal Regulations, Part 22, Part 24 and Part
FCC (1)
2: 2011 27; US Equipment Authorization FCC
Overview of PCS Type certification review board
Mobile Equipment Type
PTCRB (1) NAPRD.03 V5.8
Certification and IMEI control
PCS Type Certification Review board (PTCRB)
(1) FM37xxi only
3/2/2017 Revision: 1.2 76

FM3xxxi Installation and Setup For Schlumberger PDF

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FM3xxxi Communicator

Installation and Setup for Schlumberger Vehicles

3/2/2017 Revision: 1.2 1

Background and Scope...................................................................................................................................................... 5

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Minimum Installer Technician Training Requirements

1. To undertake the course go to http://training.mixtelematics.com/

2. Click ‘Login’ in the top right corner

4. Login using the credentials provided

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For an example of the location in an Audi A4, refer to Figure 1

Figure 1: Example of OBDII location in Audi A4

Picture of the new Optional Main Harness

Note the following:

Refer to the attached drawing of this cable

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Script Name Description Connection

Module Name Component Name Version

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For Listen Only Mode CAN and no 120

Default for FM3xxxi - use for listen

For Listen Only CAN Mode and 120 Ω

Use for listen only J1939 (non-standard)

Figure 3 FM 3xxxi Circuit Board showing Jumper

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Use for Read/Write OBD-II or J1939 with a

For Read/Write CAN without 120 Ω

Use for Read/Write OBD-II + J1939

Figure 5 FM 3xxxi Circuit Board showing Jumper

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Condition Beep and Flash Code Durations

1 double beep per second

1 error beep per second

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SAE J1962 defines the pin out of the connector as:

The FM3xxxi CAN High wire is green and CAN

The assignment of unspecified pins is left to the vehicle manufacturer's discretion.

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These wires are only connected if Starter

1. Do not short these two black wires or

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To disable automatics shut down, follow

1) Select the GSM modem

2) Select the “Positive output drive”

3) Make sure that “Enable

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Vehicle Vehicle Vehicle Contractor Owner

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Example: Driver naming convention:

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Driver Key Issuing

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Unit Trouble Shooting Guide

IVMS remains armed

Driver has not been