CURRICULUM VITAE

Junior Andrés Núñez Francisco

Address: Res Lovenca IV, Villa Olga, Santiago. Rep Dom, Apt 3B
ID: 037-0113207-2 Date of Birth: May 14th 1989 Marital Status: Single
Cel: 829-571-3156 Home: 809-970-1769 / 809-261-0268
E-mail: Jr_andres101@hotmail.com / jracastle101@gmail.com

My vision and Objectives: Develop all of my innate abilities, achieving excellent results in the work and the
assigned area; also available through the trust and confidence placed in me, a unique experience, with which get a
major step in my personal development, together with the pride of being part of your team.

Studies:
Secundary: Politécnico Gregorio Urbano Gilbert. Puerto Plata, R.D.
University: Universidad Tecnológica de Santiago (UTESA), Ingeniería Industrial, Puerto Plata, R.D. (Graduated)

Languages:
Spanish: (Native)
English: Graduated (Impact Languages Institute)
French: Basic

Work Experience:
Nov 1st 2015 - Mar 09th 2016: Lead Agent, Customer Services Agent, Operations Coordinator, Ramp Coordinator,
Gate and Sales Agent (ASSIGNED TO UNITED
AIRLINE
S11111111111111111111111111111111111111111111111111111111111111111111111111111111111111),
Servair Dominicana. Puerto Plata, Dominican Republic. Tel: 809-586-0256.
Jun 8th 2010 - Aug 25th 2015: Customer Services Agent, Operations Coordinator, Ramp Coordinator, Gate and
Sales Agent (ASSIGNED TO UNITED
AIRLINE
S11111111111111111111111111111111111111111111111111111111111111111111111111111111111111),
Swissport Dominicana. Puerto Plata, Dominican Republic.
Tel: (809) 586-0188 / 809-586-0277
May 18th 2016 - Dec 07th 2020: Airport Operations (JETBLUE AIRLINES) Customer Services Agent, Operations
Coordinator, Ramp Coordinator, Gate and Sales Agent. Santiago de los Caballeros, Dominican Republic
Tel: 809-390-8494

Training and Knowledge Acquired:

 2004: Técnica básica de computadoras. (ITEVO)
 2010: ASA initial Training. (Continental Airlines)
 2010: Relaciones Humanas. (INFOTEP)
 2010: Atención al Cliente. (INFOTEP)
 2010: Carrier Liaison Program Training. (U.S. Customs and Border Protection)
 2011: Los 7 hábitos de la gente altamente efectiva. (INFOTEP)
 2011: Customer Service with disabilities. (United Airlines)
 2013: Identificación con la Empresa. (INFOTEP)
 2013: PBB Operations Training Course (ThyssenKrupp Airport Systems Inc.)
 2014: Flyer Friendly. (United Airlines), Chicago USA
 2014: Recurrent passenger Service Training. (Swissport Dominicana)
 2014: Dangerous Goods Generalist Customer Service and Ramp. (United Airlines)
 2015: Threat and Error management with Human Factors. (United Airlines)
 2015: Ground Security Coordinator (GSC). (United Airlines), Washington Dulles
 2016: Quantum Learning Methodology. Entrena

Professional References:

Lic. Aracelis Taveras. Servair Manager Puerto Plata. Cel: 809-747-6195 / 809-586-0256

Lic. Marisol Turbi. United Airlines Manager Punta Cana. Cel: 809-841-4578

Personal References:
Lic. Juan Juma. Cel: 829-755-1403 / 809-586-0397

Licda. Carolina Melendez Cel: 809-977-5956