Professional Documents
Culture Documents
Savin SP 3500sf SP 3510sf
Savin SP 3500sf SP 3510sf
SP 3510SF
Multifunction B&W
Copier
Printer
Facsimile
Scanner
SP 3500SF
SP 3510SF
30
ppm
monochrome
Sales Information Guide
Savin
a member of the Ricoh Family Group
Ricoh Americas Corporation
Five Dedrick Place
West Caldwell, NJ 07006
This guide is intended solely for the use and information of Ricoh Americas Corporation, its designated agents and their
employees. The information in this guide was obtained from several different sources that are deemed reliable by all
industry standards. To the best of our knowledge, this information is accurate in all respects. However, neither Ricoh
Americas Corporation nor any of its agents or employees shall be responsible for any inaccuracies contained herein.
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Specifications and external appearances are subject to change without notice. Products are shown with optional
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writing from the Publisher.
Savin SP 3500SF/3510SF Sales Information Guide
Table of Contents
About This Sales Information Guide ........................................................................................... 1
Introduction ................................................................................................................................... 2
A Business Tool for Small Offices that Mean Business ......................................................................... 2
Meet the Savin SP 3500SF & SP 3510SF Desktop Black & White Laser MFPs ................................. 3
Market Trends, Opportunities, & Launch Objectives ............................................................................ 5
Product Marketing Overview ....................................................................................................... 7
The Savin SP 3500SF & SP 3510SF Product Concept ......................................................................... 7
Individual Model Positioning ................................................................................................................... 10
Primary Specifications: Key Similarities & Differences ......................................................................... 15
Key Selling Features ................................................................................................................................ 17
What’s New & Different? ......................................................................................................................... 19
Internal Product Positioning .................................................................................................................... 20
Target Users & Applications .................................................................................................................... 21
System Enhancements:
What's Improved in the Savin SP 3500SF & SP 3510SF? ..................................................... 36
Multifunction Review .................................................................................................................... 41
Printing with the SP 3500SF & SP 3510SF ............................................................................................ 42
Copying with the SP 3500SF & SP 3510SF ........................................................................................... 46
Scanning & Sending with the SP 3500SF & SP 3510SF....................................................................... 47
Faxing with the SP 3500SF & SP 3510SF .............................................................................................. 54
Device & Document Management .......................................................................................................... 58
Ø Multifunction Review
Ø System Specifications
Ø User Guide
1
INTRODUCTION
A Business Tool for Small Offices that Mean Business
Productive black & white
printing, copying, faxing, and
scanning capabilities are a
basic office necessity. Users
need simple, reliable MFP
solutions to assist in their
multi-tasking work days.
To run a business at
maximum efficiency takes
solutions that can stand up
to the daily punishment of
multiple users producing hundreds or thousands of pages each month. The goal is to execute daily business
tasks as quickly, easily, and affordably as possible. For many, that means stepping up from entry-level inkjet
MFP technology or consolidating a number of single function devices. Yes, businesses are investing in office
technology again as the economy kicks into high gear…but still with a close eye on costs as decision-makers
take to heart the lessons learned of the global recession. So black & white multifunction products make a lot of
sense for small offices and corporate workgroups seeking to minimize expenses without sacrificing
productivity.
The new Savin SP 3500SF and SP 3510SF are here to answer the call for productive, versatile, easy to use,
multifunction systems with a low total cost of ownership. Featuring Savin's proven All-In-One print cartridge
technology these compact desktop MFPs offer all the essential tools to meet every user's business
communication and black & white output needs in a single robust package.
Building upon past success, Savin intends to increase its presence in this market by continually updating and
improving the product line to keep pace with other facets of office equipment and computing technology.
Savin's first native AIO-based 30-ppm monochrome laser desktop MFP, the SP 3400SF Series, was a big seller
and helped open the doors to small offices and large fleet/major account opportunities alike. In the new SP
3500SF/SP 3510SF, Savin is providing the updated tools and system enhancements that will enable you to
continue to meet customer demand for affordable, reliable, and state-of-the-art multifunction solutions.
2
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Meet the Savin SP 3500SF & SP 3510SF Desktop Black & White Laser MFPs
Meet the new Savin SP 3500SF and SP 3510SF. With pricing, performance, and a lifetime total cost of
ownership on par with most competitive devices, the SP 3500SF/SP 3510SF will help you win new business
and maintain your existing account base with a number of exciting new improvements.
Savin SP 3500SF
30-ppm B&W Laser Print/Copy/Scan/Fax
All-In-One Print Cartridge Technology
350 MHz CPU + 128 MB RAM
10/100Base-TX Ethernet & USB 2.0
Full Color Scanning + Scan-to-USB
35-sheet ADF + Manual Duplexing
Suggested Retail
8.5" x 14" Maximum Output Size
Price: $419
Windows & Mac (PCL & PS3 emulations)
Estimated Street Up to 1200 x 1200 dpi print resolution
Price: $349 250-sheet Standard Tray + 50-sheet Bypass
Savin SP 3510SF
30-ppm B&W Laser Print/Copy/Scan/Fax
All-In-One Print Cartridge Technology
350 MHz CPU + 128 MB RAM
10/100Base-TX Ethernet & USB 2.0
Full Color Scanning + Scan-to-USB
50-sheet ARDF + Automatic Duplexing
8.5" x 14" Maximum Output Size Suggested Retail
Windows & Mac (PCL & PS3 emulations) Price: $479
Up to 1200 x 1200 dpi print resolution Estimated Street
250-sheet Standard Tray + 50-sheet Bypass Price: $399
Energy Star Tier 2 compliant
The SP 3500SF and SP 3510SF are both 30-ppm general office monochrome laser MFPs. Designed by Savin
especially to meet the need for affordable, decentralized workgroups and/or personal laser printing, copying,
faxing, and scanning, the Savin SP 3500SF offers a 35-sheet ADF and manual duplexing; the Savin SP
3510SF is equipped with a higher capacity 50-sheet ARDF to process 1- or 2-sided originals in conjunction
with its automatic duplexing capability. Both are excellent choices for corporate workgroups, small businesses,
home offices, and sole professionals with single-sided and/or double-sided monochrome output needs up to
8.5" x 14".
3
Featuring Savin's native All-In-One print cartridge technology and a
powerful 350 MHz CPU, these network-ready models are
multifunction versions of the new Savin SP 3500N and SP 3510DN
Black & White laser printers introduced simultaneously these new
MFPs. In fact, the SP 3500SF/SP 3510SF even shares the same AIO
print cartridge supplies and paper handling accessories with its
printer-only cousin so you can place the right mix of single- and
multifunction devices in every account with interchangeable supplies
for identical CPPs, operability, and maintenance.
The SP 3500SF and SP 3510SF are built on the same marking engine and controller platform as the SP
3400SF/SP 3410SF. They retain the rich feature set of their predecessors while making critical improvements
to resolution and supply yields. The control panel has been upgraded to a 4-line liquid crystal display (LCD),
while recommended and maximum monthly volumes have been significantly increased – evidence of these
units' proven reliability and durability. Even pricing has been lowered versus the SP 3400SF/SP 3410SF. The
bottom line is that the SP 3500SF/SP 3510SF makes you better prepared to compete for business and win in
the competitive low volume monochrome laser MFP market.
As true business solutions the SP 3500SF and SP 3510SF are ready to meet the demands of small businesses
like medical practices and testing labs, retail stores, restaurants, bank branches, fast food franchises, hotels,
rental car counters, and countless other entities with daily print/copy/scan/fax needs. A robust feature set
includes advanced capabilities like Scan-to-Email/FTP/Folder electronic document distribution, 20 One-touch
and 200 fax Speed Dials, a 1,000-entry LAN Fax address book, an expandable paper supply, and productivity-
enhancing features such as Scan-to-USB, Locked Print, ID Card Copy, and more.
The Savin SP 3500SF and SP 3510SF are also a perfect fit for small
workgroups inside larger corporate entities, in the executive suite, at the front
reception desk, or a "bullpen" type environment where several outside sales
reps or agents share access to a desk, phone and business tools. Either way,
the SP 3500SF/SP 3510SF is not intended for home or student use. In fact,
this is the machine for users that have outgrown personal desktop MFP
technology with their small media supplies, liquid ink cartridges, and single-
digit output speeds. The Savin SP 3500SF/SP 3510SF is the next step for
users who killed their superstore MFP; whose volumes are now counted in the
hundreds or thousands of pages each month, not dozens.
In sum, the Savin SP 3500SF and SP 3510SF are business-class AIO devices for small office environments
that mean business. Compact and affordable, these low volume MFPs are designed to minimize service and
maximize uptime with access to advanced publishing and business communication needs like full color
scanning and TWAIN image capture, Scan-to-USB, Scan-to-Email with LDAP, Internet faxing, and more.
4
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Market Trends, Opportunities, & Launch Objectives
Even as US companies emerge from a recessionary market and begin to hire new employees, reinvest in
technology, and grow their businesses, customers haven't forgotten the lessons of the economic downturn.
While the market remains viable – there will always be a need for low volume black & white laser MFPs –
decision-makers will continue to seek more cost effective, productive, and environmentally friendly solutions.
Space, supply- and power-saving MFPs will replace single function printers, scanners and faxes…Color-enabled
systems will be placed only where absolutely needed…User restriction features will limit device access and
reduce volumes…Forced printing rules like duplexing and toner saving will save paper and
supplies…employees will be encouraged to take advantage of Scan-to capabilities for cost-free document
distribution rather than faxing with its inherent per-call charges.
The new Savin SP 3500SF/SP 3510SF delivers on all these capabilities and more while offering a compact
design and recyclable All-In-One print cartridge technology. Combined with their powerful copy/print/scan/fax
feature set, the SP 3500SF and SP 3510SF are well positioned to grab a healthy piece of the action in the 21
– 30-ppm segment of the US monochrome laser MFP market.
IDC market research forecasts believe the tide has turned and sales of Segment 2 monochrome MFPs in the
US will post positive gains each year through 2016. Placements will approach 1,000,000 units this year, and
are expected to exceed that milestone every year for the forecast period.
Segment/Year 2008 2009 2010 2011 2012 2013 2014 2015 2016
21 – 30-ppm 551.8 573.7 674.5 861.0 955.8 1,032.2 1,104.5 1,170.7 1,229.3
Growth % -- 4.0 17.6 27.7 11.0 8.0 7.0 6.0 5.0
In thousands of units Source: IDC, 2012
The perennial leaders in this segment including Hewlett-Packard, Brother, Lexmark, and Samsung aren't going
away. In fact, the competition will only get tougher as companies like Savin continue to improve our offerings
and take a larger bite out of the market share pie.
The bottom line is that black & white desktop laser MFPs are a business staple, and it is expected that
customers will continue to upgrade and replace existing technology as necessary for the foreseeable future.
The healthy growth in the Segment 2 monochrome laser MFP market – fueled in part by a number of new
product introductions featuring lower running costs and advanced feature sets enticing customers to trade in
or trade up – means there literally will be millions of opportunities to place Savin SP 3500SF and SP 3510SF
black & white desktop laser MFPs over the next 36 months.
5
Launch Goals & Objectives
As versatile, affordable, and easy to use multifunction products the
new Savin SP 3500SF/SP 3510SF will be a cornerstone of your
Managed Document Strategy (MDS) approach to offer a solution for
every level of need. They will help you capitalize on recurring
upgrade business as well as new sales opportunities. The SP
3500SF/SP 3510SF addresses many of the concerns voiced by
your customers including higher resolution output, a more
informative control panel, improved network management
capabilities, increased supply yields, higher volume support, and
more competitive pricing. These enhancements will help the SP
3500SF/SP 3510SF achieve Savin's primary objective of growing
our Segment 2 (21 – 30-ppm) market share at the expense of
Hewlett Packard, Lexmark, Brother, Samsung and other major
brands competing for business in the lucrative low volume black &
white MFP market space. Other goals behind the launch of the SP
3500SF/SP 3510SF are to:
Ø Provide an upgrade path for owners of slower Segment 1 (11 – 20-ppm) Savin devices like the SP
1200SF, the older SP 3200SF, as well as older SP 3400SF/SP 3410SF units approaching end of life.
Ø Allow you to present a Savin brand product to replace competitive low volume MFPs and consolidate
populations of single-function printers, faxes, copiers, and scanners.
Ø Enable you to go after large government bid and major account business opportunities with a low-
priced, easy to use AIO solution – perfect for fleets.
Ø Seed your territory with new accounts by providing an affordable, low risk means to try Savin
technology and create brand loyalty at an early stage.
Ø Increase overall revenues through the ongoing sale of genuine Savin All-In-One print cartridge
supplies.
6
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
PRODUCT MARKETING OVERVIEW
Product Concept
The concept behind the Savin SP 3500SF and Savin Makes Multifunctionality EASY
SP 3510SF is to provide true business-class In addition to placing a complete suite of business
performance and reliability to small offices and communication functions within arm's reach, the Savin SP
workgroups in a compact, affordable package. 3500SF and SP 3510SF are designed to be easy – easy
Both models are targeted at general office to sell, install, use, maintain, and afford.
environments with basic one- and/or two-
sided monochrome print/copy/fax and color Easy to sell. The Savin SP 3500SF and SP 3510SF
scanning needs up to 8.5" x 14". are designed and manufactured by Savin for Savin
sales channels. That means minimal learning curves
The SP 3500SF and SP 3510SF are fully for you with 100% compatibility for Savin utilities and
functional MFPs built on All-In-One print supplies, and greater profitability for Savin and your
technology. They are designed to streamline dealership, which means more commissions for you.
workflows and enhance overall Easy to install. The network-ready Savin SP 3500SF
communications among customers without and SP 3510SF are complete packages. There are no
much need for data security, user options required to enable any area of functionality.
authentication, or finishing features. Just plug it in, connect the network and phone cables,
load the drivers on connected PCs, and the system is
The SP 3500SF and SP 3510SF bridge the gap ready to print, copy, fax, and scan right out of the box.
between collections of single function devices
Easy to maintain. Compact and lightweight, the only
or inkjet MFPs bought at the local office
end-user consumable for the Savin SP 3500SF and
superstore and larger, copier-based laser
SP 3510SF is the All-In-One print cartridge. Virtually
multifunction systems. They accomplish this by
everything that can wear out or run out is changed in
combining a rich print/copy/fax/scan feature
seconds. The totally front-loading design makes it
set with Savin's proven AIO laser print cartridge
easy to add paper and clear misfeeds while
technology in a compact, front access design.
occupying a minimal amount of desk space.
Their speed and volume ratings will enhance
productivity in every small office environment Easy to use. The Savin SP 3500SF and SP 3510SF
even as they consolidate all tasks into a single, are packed with all the features that make fast work
easy to use device. of every task, including a choice of a 35-sheet ADF or
50-sheet ARDF for hands-free scanning, copying, and
The 30-ppm SP 3500SF/SP 3510SF meets faxing; a number of fax number dialing and E-mail
customer requirements with a fast 30-second address selection shortcuts; convenient copying
warm-up time, an 8-second first print speed, features; plus bundled utilities for simple device (Web
and a 12-second or less first copy out time. Image Monitor) and document (Presto! PageManager)
AIO print cartridge technology plus a front- management.
loading media supply contribute to a compact
Easy to afford. The Savin SP 3500SF and SP 3510SF
design for easy placement anywhere
lowers costs, delivering updated technology for less
convenient copying, printing, scanning, and
than the models they are replacing. Expect the
faxing is required. A choice of manual or
duplex-enabled SP 3510SF and the manual-duplex
automatic duplexing models enables
SP 3500SF to be competitively priced versus similar
customers to select a device that meets their
solutions from Brother, Canon, HP, Lexmark, and
needs at minimal cost. Enhancements to print
Xerox while offering superior feature sets.
resolution, a new 4-line LCD panel, increased
7
volume support, and improved network management tools deliver business-class performance and reliability
without inflating prices by adding features deemed unnecessary by the target customer.
Plus, with two choices of All-In-One print cartridges available the SP 3500SF/SP 3510SF tackles the critical
issue of running cost by offering Standard and High Yield AIO supplies. The new High Yield AIO delivers
increased yields to make the system more affordable to budget-minded customers while still delivering
competitive CPP factors and a low total cost of ownership.
The combination of lower pricing, speed, ease of use, and new performance enhancements add up to a
professional solution that meets the need for productive, basic monochrome laser output and scanning
without all the bells and whistles from your cost-conscious, non-security-focused customers. Should your
investigation into customer applications reveal the need for data security, consider stepping up to products
such as the Savin SP 5200 Series 8.5" x 14/A4 MFPs, or the MP 2352/2852/3352 11" x 17"/A3 MFPs with
optional hard disk drives plus support for user authentication and data encryption capabilities.
8
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Positioning Versatility
As multifunction products featuring All-In-One print cartridge technology, the SP 3500SF
and SP 3510SF are extremely versatile solutions. As a result, you twist positioning to meet
the most pressing needs of each customer. In your discussions with decision-makers you
should ask questions that identify pain points, and then tie those needs back to SP
3500SF/SP 3510SF capabilities that solve those problems. For example:
equip a satellite office with complete easy to use MFP with plug-and-play connectivity plus All-In-One
copy/print/scan/fax capabilities with print cartridge technology requiring little end-user
minimal service requirements. maintenance.
You can further tweak SP 3500SF/SP 3510SF positioning to meet the customer’s primary workflow needs by
selecting which function – Copy, Fax, or Scan – will be the default mode presented to walk-up users on the LCD
panel. In this way users can customize the unit to reflect their most common everyday office needs and
workflows. This is done by accessing the Default Mode for Function Priority under Administrative Settings.
9
Individual Model Positioning
The Savin SP 3500SF and SP 3510SF are positioned as low volume monochrome laser MFPs for general
offices and workgroups with black & white output needs and color scanning requirements up to 8.5" x 14".
Customers' applications and environments should not be security-conscious. The SP 3500SF and SP 3510SF
replace the current SP 3400SF and SP 3410SF in the Savin black & white laser MFP product line.
The new 30-ppm manual duplexing Savin SP 3500SF with a 35-sheet ADF is the successor model to
the 30-ppm Savin SP 3400SF.
The new 30-ppm auto duplexing Savin SP 3510SF with a 50-sheet ARDF is the successor model to
the duplex-enabled 30-ppm Savin SP 3410SF.
The SP 3500SF and SP 3510SF are identical in most respects with the exception of standard automatic
duplexing and a 50-sheet ARDF on the SP 3510SF. This difference is also the key to individual model
positioning.
10
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
The Savin SP 3500SF Defined
The SP 3500SF is the base model in the series and Savin's price leader in
Segment 2 with an estimated street price of just $349, a significant reduction
from the SP 3410SF. This monochrome laser MFP provides efficient 30-ppm
output speeds with standard networking, a 35-sheet Automatic Document
Feeder, and manual duplexing. It employs Savin's proven All-In-One print
cartridge technology for simplified maintenance and maximum ease of use.
Designed as a true business solution, the SP 3500SF is built on a 350 MHz CPU
with 128 MB RAM as its standard/maximum memory capacity. This controller
supports output resolutions of 600 x 600 dpi, 1200 x 600 dpi, and true 1200 x
1200 dpi (at 50% speed) for all paper sizes – no memory upgrades are required. The SP 3500SF offers
standard USB 2.0 and 10/100Base-TX Ethernet interfaces for the flexibility to connect to a single PC in peer-
to-peer settings and/or multiple users in networked environments.
As a USB and network scanner the SP 3500SF serves as a full color image capture
and sending station. Maximum TWAIN optical scanning resolution is up to 1200 x
1200 dpi with driver support for up to 19,200 x 19,200 interpolated dpi for saving
scanned images. Users can scan documents at up to 600 x 600 dpi resolution for
Scan-to-Email/Folder/FTP jobs, while a front USB Host port enables Scan-to-USB
functionality for easy conversion of hardcopy to portable digital files. A 100-destination
scanner Address Book enables error-free sending of scanned files.
11
As a Super G3 fax machine the SP 3500SF enables communications
as fast as three seconds per page with people outside the data
network. In addition to 20 One-touch Dials and 200 Speed Dials, the
SP 3500SF offers Internet Fax, LAN Fax with a 1,000-entry fax
Address Book, plus a number of transmission and reception features
including the ability to connect a telephone answering machine to the
system – thereby increasing its value to remote small offices.
Applications should be mostly general office documents and daily business correspondence (Microsoft Office
Word, Excel, and PowerPoint files), PDFs, web pages, and e-mails on plain paper up to 8.5" x 14".
12
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
The Savin SP 3510SF Defined
With an estimated street price of just $399 the Energy Star-compliant
30-ppm Savin SP 3510SF is the lead model in the pair (shown at left
with the optional 250-sheet PFU).
13
Recommending the SP 3500SF or the SP 3510SF?
The question of whether the account is a manual duplex SP 3500SF prospect or automatic duplex SP 3510SF
prospect is a function of one- or two-sided input and output requirements.
Duplex Volume
< 20% = SP 3500SF
> 20% = SP 3510SF
A typical rule of thumb is that if duplex pages represents 20% or more of overall volume, recommend the auto
duplexing SP 3510SF.
Market research has indicated the typical low volume laser MFP prospect has little need for the many of the
advanced capabilities inherent in the Savin GW Architecture Controller. Therefore many of the data and device
security features found on our faster, higher volume devices built on that platform such as data encryption,
print-on-demand, and user authentication are not supported in the SP 3500SF/SP 3510SF.
When you think about the type of environments the SP 3500SF/SP 3510SF is meant to serve; small
offices/home offices (like the sole professional, freelance consultant, or when equipping a field sales force),
and low volume point-of-need copy/print/scan/fax needs in corporate locations (such as reception areas, the
executive suite, or visitor/temp employee cubicles), or family owned small businesses where employee trust is
not an issue; you can see why features like data encryption and user authentication become extraneous.
So when presenting the SP 3500SF/SP 3510SF to customers be sure that you have asked and answered
questions about data security and print-on-demand requirements prior to recommending a solution. While the
SP 3500SF/SP 3510SF does support Locked Print and a User Restriction feature, if the account requires more
advanced security capabilities like user authentication and data encryption you may need to suggest a device
employing the Savin GW Architecture Controller.
14
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Primary Specifications: Key Similarities & Differences
A review of primary system specifications will confirm the SP 3500SF/SP 3510SF’s positioning as low volume
laser MFPs featuring aggressive hardware and per-page costs with an unbeatable value proposition for single
users and small workgroups in non-secure environments. This table summarizes the key specifications of the
two models, as well as the few differences between them.
SP 3500SF SP 3510SF
Model / Specification
15
Continued
Model / Specification SP 3500SF SP 3510SF
Functional Capabilities
600 x 600 dpi: 30-ppm (Letter)
Selectable Print
1200 x 600 dpi: 30-ppm (Letter)
Resolutions
1200 x 1200 dpi: 15-ppm (Letter)
First Print Speed 8.0 seconds
Reading: 600 x 600 dpi via Platen, 600 x 300 dpi via ADF/ARDF
Copy Resolution
Writing: 600 x 600 dpi
Multiple Copies Up to 99
First Copy Speed 11 seconds via Platen; 12 seconds via ADF/ARDF
Single-page document, multiple sets: 30 copies-per-minute
Copy Speed
Multi-page document, single set: 20 copies-per-minute
Zoom Range 25% - 400% in 1% increments + Preset Reduction & Enlargement
Scanning Network/USB scanning standard via TWAIN or WIA driver
TWAIN optical: 1200 x 1200 dpi; Driver: 19200 x 19200 interpolated dpi
Max. Scanning Resolution
Scan-to: Up to 600 x 600 dpi
Supported File Formats TIFF, JPEG, PDF
Scan-to-Email/FTP/Folder Standard with 100-entry Address Book + 20 One-touch Dials + LDAP support
Scan-to-USB Standard
Super G3 33.6 Kbps Fax 1 Line standard plus PC Fax and Internet Fax
Fax Resolution 200 x 100 dpi, 200 x 200 dpi
One-touch Dial/ 20 One-touch Dials (10 x 2) + 200 Speed Dials +
Address Book Capacity 1,000-entry LAN Fax Address Book
Hardware & Physical Specifications & Yields
Control Panel 4-line x 16-character LCD panel
Standard Paper Supply 250-sheet Tray + 50-sheet Bypass Tray
Optional Paper Supply 250-sheet Paper Feed Unit
Maximum Paper Supply 550 sheets
50-sheet Automatic Reversing
Document Feeding 35-sheet Automatic Document Feeder Document Feeder
Via Platen: Up to 8.5" x 11.7"
Maximum Original Size
Via ADF/ARDF: Up to 8.5" x 14"
Duplexing Manual Automatic
Standard 250-sheet Tray: 16 - 43 lb. Bond / 90 lb. Index
Acceptable Paper Weight 50-sheet Bypass Tray: 16 - 43 lb. Bond / 90 lb. Index
Optional 250-sheet Paper Feed Unit: 16 lb. - 28 lb. Bond
Maximum Paper Size All Sources: Up to 8.5" x 14"
Output Capacity 125 sheets, face down
Power Consumption Maximum: 850 W, Energy Saver: 10 W
Energy Star Tier 2 Not Compliant Compliant
Dimensions (WxDxH) 16.5" x 15.6" x 17.4" 16.5" x 15.6" x 18.1"
Weight 37.2 lb. (16.9 kg) 40.5 lb. (18.4 kg)
Supply Yields* & CPPs Standard Yield AIO: 2,500 pages, CPP: 3.4¢
(*using ISO/IEC 19752) High Yield AIO: 6,400 pages, CPP: 2.1¢
16
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
SP 3500SF & SP 3510SF Key Selling Features
Ø Near instant readiness with 30-second warm up time.
Ø Fast job turnaround with 8.0-second first print time, 11- or 12-second first copy out time.
Ø Efficient 30-ppm output speed at 600 x 600 dpi and 1200 x 600 dpi resolutions.
Ø 350 MHz controller + 128 MB RAM handles multiple users/jobs without choking the network.
Ø Standard Ethernet connectivity for shared use at no additional cost.
Speed & Productivity
Ø Fax as fast as 3 seconds per page with access to dozens of One-touch and Speed Dials plus
Windows PC Faxing for maximum efficiency.
Ø Scan-to capabilities for instantaneous document distribution.
Ø Choice of 35-sheet ADF or 50-sheet ARDF to speed multi-page faxing, copying and scanning.
Ø Convenient Scan-to-USB port located on front of unit for easy scanning to portable media.
Ø Standard automatic duplexing plus 50-sheet ARDF for two-sided original scanning, and two-sided
copy and print output (SP 3510SF only).
Ø 250-sheet Standard Paper Tray minimizes interruptions.
Ø ID Card Copy mode minimizes user involvement when making copies of 2-sided insurance or
identification cards, driver licenses, checks, and other small documents.
Ø Peer-to-peer and monochrome network printing, digital copying, and faxing, plus full color scanning
and sending in a single compact device.
Ø Super G3 Fax includes LAN Fax and I-Fax support.
Multifunction Versatility
Ø Consistent job programming workflows and image quality across all features and functions.
Ø Space, power, and supply saving through device consolidation.
Ø Minimize communication expenses through cost-free Scan-to functionality.
Ø Streamlined service and support from an expert sales channel.
Ø Single set of supplies for all output requirements.
Ø Set most popular function as default setting for walk-up users.
Ø Multi-Access technology allows users to copy while faxing, scan while printing, or send a fax from
memory while the system is copying, scanning, or printing for multi-tasking productivity.
Ø Supports average volumes of 1,200 – 3,300 total copy/print/fax impressions per month.
Durability &
Reliability
17
SP 3500SF & SP 3510SF Key Selling Features
Ø Competitive street prices versus speed-equivalent competitors; hardware prices reduced from
Low Total Cost of Ownership
previous models.
Ø Low CPP factor of just 2.1¢ using improved High Yield AIO cartridges.
Ø All-In-One print cartridge is the only end-user consumable. All other elements are designed to last
for the life of the unit or can be replaced by a trained service technician to extend life.
Ø Standard Automatic Duplexing saves paper, postage costs, and filing space. (SP 3510SF)
Ø Scan-to-Email/Folder/FTP provides cost-free electronic document distribution versus faxing or
overnight couriers.
Ø Energy Star Tier 2 compliant. (SP 3510SF only)
Ø Ships with a 1,500-page starter AIO Print Cartridge included in the price for greater value.
Ø Crisp laser printing with 600 x 600 dpi, 1200 x 600 dpi, and 1200 x 1200 dpi resolutions.
Ø Monochrome copying of originals up to 8.5" x 11" at 600 x 600 dpi (via platen); up to 8.5" x 14" at
600 x 300 dpi (via ADF/ARDF).
Superior Image Quality
Ø Full-color and monochrome TWAIN/WIA scanning at up to 1200 x 1200 dpi optical resolution, with
maximum 19,200 x 19,200 dpi interpolated driver resolution.
Ø Monochrome faxing at 200 x 100 dpi (Standard) or 200 x 200 dpi (Fine) resolutions for sharp
communications outside the network.
Ø Select from Text/Photo/Mixed quality modes when copying for the best possible reproduction.
Ø AIO Print Cartridge Technology provides consistent, high quality prints from first page to last.
Ø Replacing an expended AIO Print Cartridge refreshes image quality to like-new conditions.
Ø Auto Image Density and Auto Registration Adjustment modes maintain optimal output quality.
Ø User adjustable trays accept media up to 8.5" x 14" in size.
Ø Standard and Bypass Trays accept media up to 90 lb. Index in weight.
Flexibility
Media
Ø 50-sheet Bypass Tray facilitates printing onto envelopes and special materials without changing
internal paper tray configuration.
Ø Increase paper supply to 550 sheets with an optional 250-sheet Paper Feed Unit.
Ø Keep two or three media types and sizes online at all times.
Ø Occupies less than 2 square feet of space to easily fit on/under a desk.
Ø Total front access to paper trays and AIO cartridge for placement in tight spaces.
User Friendly Design
Ø User-friendly 4-line LCD panel communicates status; steps to correct faults at the device.
Ø Replace depleted AIO cartridges in seconds for maximum uptime and ease of use.
Compact,
Ø Intuitive drivers plus Savin Universal Driver (PCL) for simplified job programming.
Ø The optional 250-sheet Paper Feed Unit installs beneath the main unit to increase paper capacity
to 550 sheets without increasing system footprint.
Ø Simple device monitoring and management with familiar Web Image Monitor utility.
Ø Bundled Presto! PageManager software helps users with document management, scanning, and
publishing tasks.
18
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
The Savin SP 3500SF/SP 3510SF is built on the same platform and shares much of the same functionality
as the SP 3400SF/SP 3410SF. While delivering similar 30-ppm performance and All-In-One print cartridge
technology in a compact design, the new SP 3500SF/SP 3510SF offers several improvements designed to
make low volume laser multifunctionality more affordable than ever, and increase your ability to win new
business in this competitive market segment. This page shows the primary changes to the new SP 3500SF
and SP 3510SF over the models they are replacing, the SP 3400SF and SP 3410SF.
19
Internal Product Positioning
As same-speed replacements for the retiring SP 3400SF and SP 3410SF, the new SP 3500SF and SP 3510SF
will occupy the same space as their predecessor models in Savin's monochrome laser MFP product line. This
graphic depicts Savin’s updated product line for 2012 including both desktop 8.5" x 14"/A4 and
console/copier-based 11" x 17"/A3 systems.
Now with 15 models and versatile configurations and options to choose from you can present a viable laser
MFP solution for monochrome workflows at every critical speed and price point from 23-ppm to 52-ppm. You
can tailor solutions for workgroups with 8.5" x 14"/A4 needs, or meet 11" x 17"/A3 output requirements…with
or without duplexing…with basic collation or advanced in-line finishing options…with or without device access
and data security features…from efficient desktop AIO print cartridge models to departmental systems
featuring long lasting drum and toner engines to deliver on the Savin promise of Managed Document Strategy!
External Positioning
Against the competition Savin anticipates you’ll be competing primarily against 8.5" x 14"
monochrome laser MFPs featuring AIO print cartridge technology from market
leaders Hewlett Packard, Brother, Lexmark, and Samsung, as well as offerings
from Canon, Dell, and Xerox. You may also encounter competition from names
like Konica Minolta, Kyocera Mita, Toshiba, and Oki Data depending upon your
location and the strength of other brands/distribution channels in your territory.
In most cases the Savin SP 3500SF/SP 3510SF will meet or exceed the performance of
competing 21 – 30-ppm monochrome laser MFPs while offering a competitive price and low
total cost of ownership. Please refer to the Savin SP 3500SF/SP 3510SF Competitive Brief
and Matrix for a review of how these new MFPs stack up against several leading competitors.
20
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Target Users & Applications
The Savin SP 3500SF and SP 3510SF are targeted at budget-
conscious individuals, small businesses, and corporate workgroups
with general office one- and two-sided printing, copying, faxing, and
scanning applications up to 8.5" x 14".
All workflows requiring hardcopy output should be black & white, but
the SP 3500SF and SP 3510SF are capable of supporting your
customers' full color scanning and electronic document distribution
needs.
21
Productivity-enhancing features like the ID Card Copy
Recommended Volume Range:
accessible via a Shortcut key will be of interest to
specific vertical market customers like 1,200 – 3,300 total impressions/month
hospital/medical lab/doctor offices for two-sided
Maximum Volume Range:
insurance card copying, to tool and car rental
businesses for licenses, and to payday stores for Up to 35,000 total impressions/month
copying checks and other forms of identification. But
Recommended User Population:
mostly the SP 3500SF/SP 3510SF will find its way
into general office environments that: Single user (via USB)
1 – 29 users (via network) and walk-up use
Ø Are seeking an upgrade in speed or
functionality over existing equipment.
Ø Want to consolidate multiple laser printers, inkjet printers, copiers, scanners, and fax machines into a
single, space-saving solution.
Ø Are building a COHO network for small groups of users in the field.
Ø Have monochrome hardcopy printing/copying/faxing needs and require full color scanning capabilities
to share information via the network.
Ø Are shifting to cost-free electronic document distribution and away from faxing, and/or still need to
retain traditional fax capabilities to communicate outside the network.
Ø Have limited time, expertise, or ability to perform complex service tasks, but doe not want the
responsibility of returning the unit to a retailer for repairs.
While extremely versatile and affordable the SP 3500SF/SP 3510SF has its limitations and will not be
appropriate for prospects requiring full color output, 11" x 17" throughput capabilities, or those with data and
device security requirements.
The SP 3500SF/SP 3510SF can be the central communications hub device in a sole professional's office or a
small business, part of a mix with other Savin color and monochrome devices spread throughout a large
corporate location, or part of a fleet solution supporting field-based sales forces or service technicians working
from home or in small branch offices spread across the country. The SP 3500SF/SP 3510SF will be attractive
to users who must stay near their workstations (receptionists, administrative assistants, hospital admissions,
hotel front desks) as well as to major account/government bid buyers who seek easy to use and maintain
systems to deploy across remote franchise/branch/field office networks. These customers want affordable,
dependable products that require little maintenance for remote end-users after installation and the Savin SP
3500SF/SP 3510SF fits the bill!
22
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
SP 3500SF: BOM # SP3500SF-S
SP 3510SF: BOM # SP3510SF-S
System Configuration
SP 3500SF
SP 3510SF
E
E. 50-sheet Automatic Reversing Document Feeder
Ø Scans originals from 5.5" x 5.5" to 8.5" x 14"
Ø 14 – 28 lb. Bond original weight
Ø Inverts 2-sided pages for rear side scanning
H. Platen Glass
Ø Scans single page originals up to 8.5" x 11.7"
Ø Full color & monochrome scanning up to 600 x 600 dpi
(Copy/Send) and 1200 x 1200 dpi (TWAIN) resolution
H
Ø Scan fragile, bound, or small documents
I. Bar Scanner I
Ø Originals fed via ADF/ARDF move over stationary scanner
Ø Full color & monochrome scanning at up to 600 x 300 dpi
Ø Expands original size to 8.5" x 14"
23
SP 3500SF: BOM # SP3500SF-S
SP 3510SF: BOM # SP3510SF-S
System Configuration
K. Power Receptacle J
Ø Plug in the AC power cord
here
24
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Control Panel Review
Once the Savin SP 3500SF/SP 3510SF is properly connected to a
user’s PC or installed on a local area network for shared use daily print
job programming, device management (adjusting network settings,
populating address books, etc.), network scanning, and PC faxing are
executed by end-users from a connected PC. Walk-up use for hardcopy
TWAIN scanning, Scan-to-Email/FTP/Folder/USB, faxing, and copying is
managed through the user-friendly control panel. The panel offers
simplified operation with primary capabilities accessed by one-touch
buttons and keys grouped together by function for intuitive use.
Two of the biggest enhancements over the previous models' control panel are the addition of a 4-line LCD
display and corresponding mode selection keys as found in many of Savin's higher volume systems, and the
inclusion a function shortcut key (#11) to allow for one-touch access to a frequently used feature like ID Card
Copy, Combine Copy, or Two-sided Copy mode on the SP 3510SF.
The graphic below highlights the primary features of the SP 3500SF/SP 3510SF control panel. Both models
are equipped with the same control panel; there are no hard key differences. Any additional modes supported
by the SP 3510SF, like duplexing, are programmed using the LCD panel. Please refer to the proper area of the
Multifunction Review section for details regarding individual features accessed via the control panel.
3 7 11 20
16
4 8 13
2 19
1 5 9
14 21
6
10 17 18
12
15
# Feature Function Advantages
1 Fax Received Lights when received faxes are Ø Helps informs users when fax documents
Indicator stored in system memory. are waiting for output or when an error
Flashes when the machine is prevents printing received faxes.
unable to print out the faxes due to
machine errors such as an empty
paper tray or a paper jam.
2 One-touch 2 x 10 number panel stores a total Ø One-touch Scan-to and fax dialing
Dial keys of 20 frequently used scan selection for error-free connections with
destinations and/or fax numbers. the 20 most frequently used destinations.
Access numbers 11 – 20 using the Ø Increases productivity and minimizes
Shift key (# 6). misdials or data entry errors.
Ø Keys can be labeled for easy
identification.
25
# Feature Function Advantages
3 Address Book Press to access the list of Scan-to Ø Entries appear in LCD panel and can be
key destinations and/or Fax numbers scrolled through using the arrow keys
stored at the device. (#16), and then confirmed using the OK
Stores up to 100 addresses in local key (#18) for fast selection at the MFP.
memory. Ø Users can enter data in the Address Book
LDAP for address look-up with Scan- at the control panel or via Web Image
to-Email and Fax is supported. Monitor from a connected PC to avoid
tying up the unit while inputting/updating
address book data.
Ø LDAP ensures accurate address selection.
4 On Hook Dial Press to use on-hook dialing to Ø The user can listen to ensure a proper fax
key check the destination's status when connection has been established.
sending a fax. Ø When a telephone handset is connected,
users can talk and fax in the same call.
5 Pause / Inserts a pause in a fax number Ø Improves dialing accuracy when calling
Redial key while programming or dialing a fax other countries or area codes by allowing
number. extra time for the PSTN to process longer
Redials the last scan destination or numbers.
fax number. Ø Quickly display the last number to redial
in the event of an error or busy signal.
6 Shift key Press to switch between One-touch Ø Easy access to the second tier of
numbers 1 - 10 and 11 - 20 when frequently dialed numbers/scan
specifying a scan or fax destination destinations.
using One-touch keys.
7 User Tools Direct access to initial set-up and Ø Set the date and time, program and
key administrator modes. access fax Speed Dials, print lists and
Easy access to a number of reports, and more.
function settings, speed dial Ø Provides faster access to specific features
destinations, etc. that are required for initial system setup
such as function priority, printing a
configuration page, network settings,
languages, and IP addresses.
8 Image Quality This key sets the image Ø In Copier mode: Select Original Type from
key quality/resolution setting for the Text, Photo, or Mixed.
current job. Ø In Scanner mode: Select the Scan
resolution depending on the job type up to
1200 x 1200 dpi.
Ø In Fax mode: Select from Standard (200 x
100 dpi), Fine (200 x 200 dpi), or Photo.
Ø Easily match image quality requirements
to the job at hand.
26
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
# Feature Function Advantages
9 Density key Press to adjust image density for Ø Easily manage image density to achieve
the current Copy or Scan job along the desired level of quality for every job.
a 5-step Lighter/Darker scale.
For Fax jobs users can select from
3 levels of density.
10 Reduce / Press to change the copy zoom Ø Resize images to exact requirements with
Enlarge key ratio to the desired percentage. the ability to adjust sizes in 1%
Supports 25% - 400% increments.
reduction/enlargement in 1% Ø Multiple preset ratios are stored in
increments. memory to quickly resize pages from one
Use the arrow keys (#1 6) to set the standard size to another.
reproduction ratio, and the OK key Ø In Scanner mode, specify the scanning
(# 18) to confirm the setting. area according to the original size.
11 Shortcut to Users can assign a specific function Ø One touch access to a desired mode
Function Key to be recalled at the touch of one speeds job programming, eliminates
key. digging through layers for a popular
feature. This key can be set for:
ID Card Copy Mode
Fax Auto Print Setting
Fax Immediate TX
Select Scanner Destination
Duplex/Combine Copy
12 Function Keys Activates the related feature and Ø One touch access to a desired feature
brings up the default LCD screen multifunction capability.
for the function being accessed. Ø Allows walk-up users to quickly switch
between Fax, Scan, and Copy modes.
Ø The selected function key illuminates to
confirm the active function for the user.
13 LCD Panel 4-line x 16-character LCD panel Ø Large 4-line LCD panel clearly
displays current mode selection, communicates with end users, displays
menu choices, supply status, and system and supply status, choices for job
error messages. programming including set quantities,
media sizes, and more.
Ø Guides users through maintenance tasks
or error correction with simple messages.
Ø Supports multiple languages to ensure all
users can understand and operate the
system.
27
# Feature Function Advantages
14 LCD panel These three (3) keys correspond to Ø Aligned directly beneath columns in the
Selection the choices displayed directly above LCD Panel for proper selection of desired
keys each key in the LCD panel. feature or mode confirmation.
15 Alert / Alert: Flashes yellow when the Ø Indicators alert users to errors or
Power machine will require maintenance problems with the system at a glance.
Indicators soon; illuminates red when to Ø A corresponding message describing the
inform users of an error in system error and corrective actions appears in
status such as cover open, ink low the LCD panel.
paper jam, or a communication
error.
Power: Remains lit when power is
on.
16 Arrow keys 4 keys used to scroll and highlight Ø Easily navigate menu screens and scroll
device values and settings. through fax and scan destinations.
Moves the cursor in the indicated Ø Moves the cursor to the desired position
direction. when entering data.
17 Escape key Returns the MFP to the previous Ø Allows users to clear an incorrect
condition appearing in the LCD. selection without having to reprogram an
entire sequence of job steps.
18 OK key Sets the item currently displayed in Ø Easily confirm device settings and values,
the LCD panel. and move to the next programming step.
19 12-key Alpha- 10 number keys plus "Ü" and "#" Ø Easily specify numeric data such as fax
numeric keys allow users to enter fax numbers, IP Addresses, and copy
keypad numbers, copy quantities, and quantities up to 99 sets.
alphanumeric characters for Ø Use to enter text characters data such as
entering Scan-to destinations and names and Email destinations.
passwords at the control panel.
20 Clear / Stop Press to erase an incorrectly Ø Correct data entry errors without
key entered value during programming reprogramming an entire job.
or configuration. Ø Stop a job at the device to save paper and
Stops a current job in progress. supplies for an unwanted job.
21 Start key Press the Start key to initiate a Ø One-touch job initiation.
copy, scan or fax job
28
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
CORE TECHNOLOGIES
The Savin SP 3500SF/SP 3510SF leverages the proven design of its predecessor, the SP 3400SF/SP 3410SF,
yet also adds a number of new and upgraded capabilities to ensure your solutions stay current with the
competition and meet the evolving needs of today's customer.
This section will review the basic technologies that cross multiple areas of system functionality to make the SP
3500SF and SP 3510SF excellent choices for low volume cost-conscious customers with black & white
copy/print/fax/scan workflows up to 8.5" x 14".
The next-generation enhancements incorporated into the SP 3500SF/SP 3510SF are covered in detail in the
following section, System Enhancements.
29
Savin has also modified the supply strategy for the SP 3500SF/SP
3510SF. These models will be available with a choice of a low-cost
2,500-page (Standard Yield) All-In-One print cartridge and a new 6,400-page AIO
higher 6,400-page (High Yield) AIO cartridge. The extended yield
will help to minimize downtime and shaves a mil or two off the CPP
factor from the old 5,000-page AIO.
Note: The 5,000-page AIO print cartridge for use with the SP 3400SF/SP 3410SF will be available as a supply
item for customers with a mix of older SP 3400SF Series and new SP 3500SF Series laser printers and MFPs.
However the 5,000-page AIO is not being marketed as a first-line supply item for the SP 3500SF/SP 3510SF.
Although the 5,000-page AIO is forward-compatible, the greater savings and lower CPP factors for the SP
3500SF/SP 3510SF are achieved with the increased 6,400-page AIO. (The new 6,400-page cartridge is not
backwards-compatible with the SP 3400SF/SP 3410SF).
With regard to device maintenance, the SP 3500SF/SP 3510SF is designed so that all other imaging elements
are intended to last for the life of the unit. The fusing unit, transfer roller, and paper feed rollers have an
expected life of 120,000 pages. If customer volume trends toward the middle of the recommended monthly
volume range, say 2,000 total prints/copies/faxes per month, these items will never need replacing.
Should higher monthly volumes eventually require the replacement of these parts over the life of the unit, they
are easily installed by a service technician. If customer volumes are already approaching the upper end of the
recommended average range, say 3,000 prints/month, you may want to step up to a more robust solution.
30
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Full Color Scanning
Although the Savin SP 3500SF and SP 3510SF are black & white
output devices, that does not limit their scanning capabilities to
monochrome images.
The color CCD array is built into the main unit of the SP 3500SF/SP
3510SF, so full color scanning is enabled regardless of the
configured document feeder.
As true multifunction communication devices with built-in electronic document distribution (Scan-to-
Email/Folder/FTP/USB) capabilities, the SP 3500SF/SP 3510SF completes the multifunction feature set by
enabling the full color image capture and transmission of pictures, illustrations, charts, and other documents
that are best communicated in color. Further, the image quality for black & white output is improved when
using a full color CCD to capture grayscale images and details such as shadows. Lastly, manufacturing
economies of scale make it cost efficient to include color scanning hardware in all Savin MFP solutions. When
originals are scanned for monochrome copying or black & white faxing, the color CCD provides the depth to
deliver 256-level grayscale and black & white images with image quality and detail superior to that of
monochrome scanners.
Available scanning resolutions vary by system mode (Copy/Scan/Fax) and how the original is scanned (via
ADF/ARDF, or placed on the platen glass).
Ø Fax mode offers a choice of 200 x 100 dpi or 200 x 200 dpi resolution no matter how the original is
scanned.
31
Controller, Memory, & Interfaces
The Savin SP 3500SF and SP 3510SF ship with a standard controller, RAM, and interface ports that provide
the processing power and connectivity to quickly prepare typical business documents for printing, scanning
and sending, and PC faxing from the desktop in peer-to-peer or networked environments. These specifications
are identical for both models.
Controller
The SP 3500SF/SP 3510SF is equipped with a 350 MHz processor. This CPU provides more than enough
capacity to quickly process black & white print jobs at resolutions of 600 x 600 dpi and 1200 x 600 dpi while
maintaining output speeds of up to 30-ppm. Unlike some other solutions that use "GDI" or host-based
controllers that leverage the data processing capabilities of the sending computer to prepare files for printing,
the SP 3500SF/SP 3510SF controller has the power required to handle multiple jobs in busy small offices
within itself, and supports professional workflows with page description languages and fonts for Windows and
Macintosh users, including PCL 6 and PostScript 3 emulations – specifications that will be a requirement of
most small business decision-makers. The SP 3500SF/SP 3510SF is also capable of printing at an enhanced
resolution of true 1200 x 1200 dpi at 50% productivity for documents requiring extra depth and image quality.
However, please note the SP 3500SF/SP 3510SF is not based on the Savin GW Controller Architecture and
therefore does not support many of the advanced data security features and connectivity options found on
higher volume Savin devices. Keeping in mind that the primary target market for the SP 3500SF/SP 3510SF
has little need for data security, the implementation of this controller helps Savin provide affordable solutions
to customers in this market segment.
Memory
The SP 3500SF/SP 3510SF offers 128 MB RAM as its standard and maximum memory
capacity. This amount is sufficient to handle all simplex black & white print jobs up to
8.5" x 14" at resolutions up to 1200 x 1200 dpi, and two-sided printing at 600 x 600 and
1200 x 600 dpi. (Duplex printing at 1200 x 1200 dpi is not supported.)
The increased amount of memory over the printer-only version (the SP 3500N/SP 3510DN printers has 64 MB
RAM) is used to support Scan Once/Print Many copying, retain scans in memory during Scan-to jobs, and to
store Address Book data.
Note: There are no memory or Hard Disk options available for the SP 3500SF/SP 3510SF.
SP 3500SF/SP 3510SF output speeds and resolutions are summarized in the table below. Duplex productivity
for the SP 3510SF is approximately 50% of the rated simplex engine speed.
Note: Print speeds assuming 20 lb. Bond paper; print speeds will decrease for thicker media.
32
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Interfaces
Both machines are equipped with USB 2.0 and 10/100Base-TX Ethernet interfaces as standard equipment
for connection to a PC or LAN. These ports are located on the rear of the device. There is also a front USB 2.0
Host port on the front of the MFP for convenient Scan-to-USB functionality (see Scan & Send in the
Multifunction Review).
If the printer is to be used by a single user, the USB 2.0 interface (top right) provides a
direct connection to drive all print, scan, and PC fax jobs through a single computer in a
peer-to-peer environment, or in areas where tighter control over device access is desired.
The USB 2.0 interface offers data transfer speeds as fast as 480 Mbps for the fast
execution of every job. Further, the USB port is backwards compatible with the 12 Mbps
standard for use with older PCs.
If the printer is to service multiple users either immediately upon installation or anytime after purchase, the
10/100Base-TX Ethernet interface (bottom right) supports the needs of up to 29 connected users (even
environments with mixed Mac and Windows computers) simultaneously. Simply connect the device to the LAN
via the RJ-45 port and all authorized users on the network can share the SP 3500SF/SP 3510SF. The MFP's
Auto Sensing/Auto Switching feature automatically recognizes the type of incoming data stream and switches
to the appropriate PCL or PS3 page description language. Files are transferred at speeds up to 100Mbps to
minimize bottlenecks.
Note: There are no optional interfaces available for the SP 3500SF/SP 3510SF.
33
Front office is a term that refers to typical general office printing applications – the kind of jobs you see
corporate employees and office workers printing from their Windows or Mac computers to a desktop or shared
workgroup printer. These are usually Microsoft Office, PDF, and E-mail/Web page printing applications.
Windows and Mac users simply connect the networking cables and download the appropriate printer driver
and utilities to their PC from the SP 3500SF/SP 3510SF CD-ROM to begin printing, scanning, and faxing from
the desktop.
For larger environments and national accounts or fleet sales, the SP 3500SF/SP 3510SF also supports Citrix
and the Savin UNIX Filter that will allow these devices to serve in "line of business" applications as well, thereby
adding more value to your solution.
Citrix Support
Citrix XenApp, (formerly Presentation Server, and before that, MetaFrame), is a server-
based computing standard that is very popular in enterprise-class environments. It runs
"on top of" Windows XP, Windows Server 2003/R2, and Windows Server 2008. It allows
IT administrators to install and control access to software from a central server that
acts as a hub. Applications are not loaded onto individual PCs; rather they are stored on
the server and presented to individual users as needed when they launch the
application on their networked computer. This contributes to data security and greatly
relieves IT personnel of the burden of installing/updating software on individual
devices. This model also reduces hardware expenses as it eliminates the need for
powerful desktop systems to run applications locally; instead replacing them with less costly "thin clients".
However this computing model has a major limitation in that Citrix users cannot execute many of the advanced
printing features of connected devices like duplexing, access additional paper sources, or print documents
stored on a hard disk drive (if so configured).
34
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Savin UNIX Filter Support
Whereas Microsoft Windows (and to a lesser extent, Macintosh OS X) dominates the client or front office OS
market, UNIX solutions are widely accepted in server-based OS "back office" or line of business (non-Windows)
applications such as customer invoicing, monthly client statements, sales and inventory reports, payroll, etc.
Therefore the SP 3500SF and SP 3510SF support the Savin UNIX Filter, which will allow these MFPs to be
placed into host print environments, thereby expanding your sales opportunities. The Savin UNIX Filter
supports many flavors of UNIX, allowing enterprise-class mainframe computers to take advantage of cut-sheet,
plain paper laser printing with complete access to image and document manipulation features such as
duplexing and finishing (if available).
Driving print volumes to the latest laser printers instead of older, noisy dot matrix line printers will allow host
print customers to save money, increase print speed and productivity, as well as produce output of equal
quality to other areas of the enterprise. The Savin UNIX Filter is available for the environments listed here.
Cut and paste this URL into your browser to download them for free: http://www.Savin.com/downloads
CAUTION: Just because the SP 3500SF/SP 3510SF supports these utilities doesn't mean it should be used
extensively for line of business printing. Due to its relatively low volume ratings, the SP 3500SF/SP 3510SF is
not suitable for full-time host print applications. However, it is compatible with the Savin UNIX Filter and Citrix
utilities to handle short runs or to serve as an emergency back-up device. If host printing is a sizable
application for your prospect, consider recommending a faster, higher volume solution.
Please see the Legacy Features List for a list of the advanced networking features supported by the SP
3500SF/SP 3510SF.
35
SYSTEM ENHANCEMENTS:
WHAT'S IMPROVED IN THE SAVIN SP 3500SF & SP 3510SF?
In the new SP 3500SF and SP 3510SF Savin has reduced costs while simultaneously upgrading several areas
of system performance to meet the evolving needs of today's low volume monochrome laser MFP user. This
section will touch on the primary enhancements made to these next-generation devices.
Street Price
$399
Street Price
$349
Street Price
$399
These lower prices will make your SP 3500SF and SP 3510SF solutions even more compelling when combined
with some of the other enhancements such as improved image quality, a 4-line LCD control panel, higher yield
supplies for lower CPPs, and more.
36
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Increased All-In-One Print Cartridge Yield
In addition to lower hardware prices Savin has also worked to reduce running
costs. The new SP 3500SF/SP 3510SF will offer AIO supplies in two cartridge yield
sizes: the Standard 2,500-page and a new High Yield 6,400-page print cartridge.
6,400-page Yield
The increased AIO yield from 5,000 to 6,400 pages means less frequent cash
outlays for supplies, longer periods between replacement, and slightly lower cost-
per-page factors.
The new 6,400-page High Yield AIO cartridge* has an expected retail price of $138.44.
This calculates to a CPP of 2.1¢.
*All yields are based on ISO/IEC 19752.
Savin customers can continue to purchase the 5,000-page AIO for use with older SP 3400SF/SP 3410SF units
that will remain in service. (The new 6,400-page AIO cannot be used with the SP 3400SF/SP 3410SF.)
37
Improved Image Quality: 1200 x 1200 dpi Print Resolution Support
The SP 3400SF/SP 3410SF offered 600 x 600 dpi and 1200 x 600 dpi print resolution. The new SP
3500SF/SP 3510SF builds on this spec by adding a true 1200 x 1200 dpi print resolution setting to
supplement the 600 x 600 dpi and 1200 x 600 dpi output modes.
Notes:
Ø When set for 1200 x 1200 dpi output,
printing speed is reduced by 50%.
Ø 1200 x 1200 dpi is not available when
printing two-sided pages.
38
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Savin Universal Printer Driver (UPD) Support
Savin's Universal Print Driver provides a single intelligent advanced driver interface that can be used across
your customers' entire fleet of MFPs and laser printers. It is an effective solution for large organizations with a
variety of printing devices and large populations of users. Savin's UPD lets you simplify printer support and
lower management costs without sacrificing the features important to your customers.
Universal Printer Driver support allows the Savin SP 3500SF/SP 3510SF to be included in an overall managed
document strategy approach along with other right-sized devices to be placed at every point of need. The
Universal Printer Driver will be a big time-saver for IT personnel, eliminating the headaches of supporting and
upgrading multiple users and devices with the latest driver versions. When the Savin Universal Printer Driver is
loaded onto a PC it gets device information from the target MFP or printer MIB over the network. If the device is
an applicable model the driver interface changes to the Universal Printer Driver to reflect that machine's
capabilities and options. The user then programs a print job just like any other.
Ø Removes a big burden from IT departments. Eliminate the need to support device-specific drivers.
The UPD gives end-users the ability to output to virtually any device. There is no need to change or
install new drivers at every workstation when new printers or MFPs are installed on the network.
Ø Reduces hidden support costs and lowers TCO. Customers can save time certifying new machines.
Once the Universal Printer Driver is certified for use only the new device functionality needs to be
tested, saving IT resources. Support costs are lowered by reducing calls to Help Desk personnel and
through more streamlined device management.
Ø Delivers full-featured printing to end-users. Savin's Universal Printer Driver uses bidirectional
communication to determine the capabilities and feature set of the target machine. For newer Savin
systems it supports the full functionality of the device including all advanced features and finishing
modes (if available). For older machines and most 3rd-party devices, Savin's UPD enables maximum
functionality from a set of generic printing features including paper, layout, print quality, watermarks
and other modes supported by most devices.
Ø Provides a consistent printing interface. The UPD makes it obvious and easy to know which features
are available and where to find them no matter the target device. By simplifying the process for users
unsuccessful printing and frustration is reduced, waste is limited, and overall satisfaction is improved.
Note: The Universal Printer Driver for use with the SP 3500SF/SP 3510SF is available only for PCL.
39
Printer Driver Packager NX
The Printer Driver Packager NX is a
utility that makes it easy to
streamline printer operation and
implement identical printing rules
across entire organizations. Printer
Driver Packager NX is the successor
to Savin's Printer Driver Editor.
Packager NX retains the driver
customization tools of Editor while
adding new functionality for the
packaging and distribution of
drivers to all networked users.
Printer Driver Packager NX is
available as a free download from
the Savin website.
As you know, to print to a printer or MFP a printer driver must be installed on the user's computer. Simple
enough, but in enterprise-class network environments the user may also need information such as their
computer's IP address, the target device's IP address, and possibly a port number, serial number, or other
network setting to choose the proper device. Further, in large corporate environments there are often a
number of nearby devices to which a user can print a job. That device information may be available locally or it
may be a half-world away. The Printer Driver Packager NX does exactly what its name says it does:
1. Printer driver customization. IT personnel can modify and lock default print settings such as duplexing
or restrict access to color to reduce printing costs and enforce consistent corporate printing rules.
Features can be hidden from end-user view, and authentication procedures can be set.
2. Printer driver packaging. Allows IT personnel to preset mandatory parameters for printer driver
installation. It also permits multiple drivers to be gathered into one package so they can be installed
by end users in a single operation.
3. Printer driver distribution. Enables IT personnel to automate driver deployment to all networked
employee workstations in a single operation, minimizing the time and effort involved in upgrading or
changing printing capabilities across the entire organization.
40
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
MULTIFUNCTION REVIEW
The Savin SP 3500SF and SP 3510SF Desktop Laser MFPs
provide right-sized multifunctionality immediately upon
installation to single users in small office/home office 4-in-1 Multifunctionality
environments, and to small workgroups inside larger
corporate locations and across remote branch offices. There Ø Local & Network
are no hidden extras, no options to buy to enable business- Monochrome Laser Printer
class document production and communication capabilities.
Ø Monochrome Digital Copier
As noted earlier, the SP 3500SF/SP 3510SF is equipped with
a USB 2.0 interface for direct connection to a PC for peer-to- Ø Super G3 Facsimile +
peer printing and local scanning/image capture as well as a LAN Fax & Internet Fax
hardwired 10/100Base-TX Ethernet port for network printing,
Ø Monochrome & full color
scanning, and sending in multi-user environments.
TWAIN/WIA Scanning +
Electronic Document
This section will review the following areas of system
Distribution & Scan-to-USB
functionality once an appropriate connection has been
established between a SP 3500SF/SP 3510SF device and
the customer's PC or local area network.
Ø Printing with the SP 3500SF & SP 3510SF. Please note some print/network related functions are
covered in Core Technologies.
Ø Copying with the SP 3500SF & SP 3510SF. Please note some copying/control pane/ADF/ARDF
features are covered in Core Technologies.
Ø Scanning & Sending with the SP 3500SF & SP 3510SF. Please note some scanning features are
covered in Core Technologies.
[For more details regarding programming features and sub-modes, please refer to the Savin SP 3500SF/SP
3510SF User Guide.]
41
Printing with the SP 3500SF & SP 3510SF
The Savin SP 3500SF/SP 3510SF offers standard local and
network printing. Users simply need to connect the MFP to a PC or USB 2.0 Connection
network and load the appropriate driver from the CD-ROM onto the
desired workstation(s). That's all there is to it. The SP 3500SF/SP
3510SF is ready to print and offers all the standard hardware and
software needed to execute most any print job.
Ø Mac OS X v.10.4+
Citrix and Novell are also supported through optional utilities available via download. See Supported
Network/Client Operating Systems.
Note: Print speeds assuming 20 lb. Bond paper; print speeds will decrease for thicker media.
42
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Page Description Languages (PDLs)
PDLs are sets of rules governing how computers "speak" to output devices to describe the appearance and
placement of text and graphics on a page. The SP 3500SF/SP 3510SF understands the most popular
languages in use today. It also features an Auto Sensing/Auto Switching capability that allows the printer to
toggle back and forth between various network protocols and languages of the inbound data streams
automatically so it can support mixed networks (i.e. Windows and Mac) without administrator intervention. The
following PDLs are standard with the SP 3500SF/SP 3510SF and support all resolution levels:
Ø PCL, or Printer Control Language, is the most commonly used printing language for general office
applications today. PCL was invented by HP for use with its' PCs and printers. Over time this language
has been adopted by multiple manufacturers and has become the dominant standard for printing in
Windows environments.
PCL 6 is the latest version. Support for this emulation enables the SP 3500SF/SP 3510SF to be
seamlessly installed into any existing HP/IBM-compatible Windows environment, making these MFPs
more acceptable to users who prefer familiar PCL workflows and/or require access to features like
Locked Print, or the User ID mode to restrict device access.
Note: The SP 3500SF/SP 3510SF also supports PCL 5e, an earlier version. This PDL does not ship
with the product CD-ROM, but the controller can receive and is capable of printing PCL 5e information
sent from a host computer.
Ø PostScript 3 emulation (PS3) is the de facto PDL standard for all desktop publishing applications and
high-end graphic workflows.
PS3 emulation enables Macintosh and other users with larger file sizes and/or specific image
manipulation needs to print to the SP 3500SF/SP 3510SF with maximum control and image quality.
Fonts
Fonts are sets of rules that instruct a printer to draw text characters in a specific style.
The SP 3500SF/SP 3510SF reserves space in its memory to store 80 font packages Times
for use with its PCL 6 and PostScript 3 emulation printer drivers. Storing font data at Arial
the device speeds printing by eliminating the need for the printer to "reach back" to
the sending PC to request the font information required to draw each character. Courier
Script
Note: The SP 3500SF/SP 3510SF does not support the International Font package.
Century
Gothic
Impact
43
Printer Drivers
Drivers are the dialog screens and
drop-down windows through which
connected users select print
commands for each job. Features
are usually organized into tabs that
group together related functions for
job setup, paper type, image
quality, finishing selections,
watermarks, and page numbers.
Thus, the document is delivered
exactly how the user desires.
44
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Available Print Functions By Driver
The following table reviews the image and document manipulation functions available to users within the PCL
6 and PS3 drivers. The print quantity range available to users in each driver is 1 – 999 sets per job.
PostScript 3 emulation
PCL 6
Driver / Feature Windows
emulation Mac OS X 10.4+
XP/Vista/7
Locked Print Yes No No
Sample Print No No No
Reduce/Enlarge (Scaling) Yes Yes No
Reduce/Enlarge/Centering No No No
Collate Yes Yes Yes
Layout (N-up) Yes Yes Yes
Duplex Yes* Yes* Yes*
Poster No No No
Front Cover Sheet Yes Yes Yes
Front & Back Covers No No No
Slip Sheets No No No
Chaptering No No No
Tab Stock Printing No No No
Mirror Image Print No Yes Yes
Negative Image Print No No No
Edge Smoothing No No No
Dithering No Yes Yes
Toner Saving Yes Yes Yes
Watermarks Yes Yes Yes
User ID Yes No No
User Code Yes No No
Rotate Print Yes Yes Yes
Reverse Order Print No Yes Yes
Do Not Print Blank Pages No Yes Yes
Edge-to-Edge Print No No No
The SP 3500SF/SP 3510SF is also capable of performing a number of advanced and legacy printing features
common to many Savin printers and MFPs, including Sub Paper Size, Auto Image Density Adjustment, and
more. Please see Legacy Features and the Common Features Guide for more information on the features
listed above.
45
Copying with the SP 3500SF & SP 3510SF
The Savin SP 3500SF/SP 3510SF is equipped with integrated full color scanning plus a wide range of digital
copying features that provide small office environments with the ability to manipulate image and document
quality for all of their black & white document reproduction needs up to Legal size.
When functioning as a copier the SP 3500SF/SP 3510SF scans originals at 600 x 600 dpi optical scanning
resolution when placed on the platen glass, and at 600 x 300 dpi when feeding originals from the ADF/ARDF.
The maximum programmable copy quantity is up to 99 sets per job.
Copy output resolution is 600 x 600 dpi with 256-level grayscale support for sharp images, crisp text, and
smooth monochrome gradations, blends and shadows.
See Full Color Scanning in Core Technologies for more information on platen glass/ADF/ARDF scanning
resolutions.
To enter the copy mode the user presses the Copy hard key on the control panel. The 4-line LCD will display the
default copy settings that are modified and set using the arrow and mode selection keys. Users input the
original type (Text, Photo, or Mixed) via the Image Quality key, adjust density and reproduction ratio if
necessary, and press Start.
When originals are fed via the ADF/ARDF, image data is captured
as each page moves over a stationary bar scanner positioned to the
left of the platen glass (in blue). The maximum original size for
copying is 8.5" x 14" when originals are fed via the ADF/ARDF. (See
System Configuration for media capacity and specifications).
2. Users can also place originals directly on the 8.5" x 11" platen glass
(in red). The platen should be used to copy odd-size or heavyweight
originals, pages from books or magazines, maps, photographs, and
other documents that cannot fit into or should not be subject to
bending in the ADF/ARDF.
46
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
The Shortcut to Function key (circled) allows users to elevate a priority feature such as ID Card Copy to one-
touch status. The SP 3500SF/SP 3510SF produces multiple copies of a single page document at speeds up to
30-cpm; multi-page sets are produced at an efficient 20-cpm. First copy times are 12 seconds or less. Other
critical copy features include Automatic Duplexing (SP 3510SF only), Combine Copy, 25% - 400% zoom with
multiple preset ratios, Image Quality Adjustment, and more. Please see Legacy Features and the Common
Features Guide for more information on supported copying features.
The benefits of scanning using the SP 3500SF/SP 3510SF include the capturing of hardcopy images in digital
form for re-use or modification and the time and cost savings realized by sharing files over established network
data lines as opposed to per-call faxing or courier charges.
The SP 3500SF/SP 3510SF is equipped with a full color CCD (Charged Coupled Device) array that supports
standard 8-bit full color and grayscale scanning, and 1-bit black & white scanning.
47
The SP 3500SF/SP 3510SF is capable of the following image capture and electronic document distribution
capabilities:
Ø Local TWAIN scanning via USB 2.0 interface for Windows and Mac users
Ø Local WIA scanning via USB 2.0 interface for Windows Vista, XP, & 7 users
Ø Scan-to-FTP
Ø Scan-to-Folder
This next table summarizes the key scanning specifications for both machines. The only difference in
capabilities is available two-sided original scanning on the SP 3510SF.
48
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
This section provides capsule reviews of primary SP 3500SF/SP 3510SF image capture and electronic
document distribution modes. Please see Legacy Features and the Common Features Guide for more
information on supported scanning features.
49
Ø The SP 3500SF/SP 3510SF also supports Windows Image Acquisition (WIA) scanning. This protocol
is similar to TWAIN scanning, but is optimized for use with Windows PCs running XP, Vista, 7, or Server
2008. The WIA scanner driver is usually found in the Windows software included with PCs running
those operating systems. Support for this standard allows the SP 3500SF/SP 3510SF to initiate
scanning tasks with the latest computers.
The maximum resolution at which an image can be saved when WIA scanning is up to 600 x 600 dpi.
Note: WIA scanning does not support Macintosh, and is only available when a Windows PC is
connected via the USB 2.0 interface.
Simply insert a USB flash drive into the port on the front of the machine and
press the Scan key. The user makes the desired image quality/file format
selections using the control panel hard keys menus and the LCD panel, and
presses Start. The MFP automatically recognizes the portable drive as the
destination for that scan job.
Note: When a USB flash drive is inserted into the SP 3500SF/SP 3510SF,
scanning functions other than Scan-to-USB are not available. When executing
TWAIN or Scan-to jobs, make sure there is no flash drive inserted in the
machine.
50
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Scan-to: Electronic Document Distribution
When the SP 3500SF/SP 3510SF is connected to a local area network users are able to scan documents at
the MFP and send files directly to registered Email address and network folders.
This function uses the MFP's standard Ethernet connection to send scanned images to virtually any network
destination, leveraging the system’s 8-bit full color scanning capability to enable cost-free information sharing,
simultaneous document distribution, and archival needs. Scan-to functionality has brought a new standard of
convenience to every office. Electronic document storage and distribution has become an indispensable part
of business workflows, allowing users to:
Ø Maintain the integrity of original documents and their impact by capturing and sending data and
images in full-color.
Ø Edit, modify, and/or reprint documents on demand, minimizing waste and the cost of storing outdated
documents.
Ø Reduce expenses by sending data over established network lines at no cost to the sender.
The SP 3500SF/SP 3510SF supports three primary methods for sending scanned data, depending upon your
customer’s specific needs or applications, Scan-to-Email, Scan-to-FTP, and Scan-to-Folder.
When scanning a file to an Email, FTP, or Folder destination, users can send files in color, grayscale, or black &
white at resolutions up to 600 x 600 dpi from the platen glass or ADF/ARDF.
51
The SP 3500SF/SP 3510SF Scanner Address Book has a maximum capacity of 100 entries. This may be a
mix of Email addresses and network (FTP and Folder) destinations. The 20 most important scan and fax
recipients can be assigned One-touch keys. Here the user inputs the Email address, name, and file sending
preferences, and assigns the contact to a One-touch or Speed Dial number.
After selecting a recipient(s), users place originals in the ADF/ARDF or on the platen glass for scanning, make
the desired scan settings, and press the Start key to initiate the Scan-to process. The file is automatically sent
to the selected destination(s) in a single operation.
The following Scan-to modes are supported for full color, grayscale, and black & white scanning, all with a
maximum 600 x 600 dpi resolution.
52
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Scan-to-FTP
Scan-to-FTP (File Transfer Protocol) helps reduce network
traffic and enables easy sharing of large files between remote
workgroups and offices or between users of different operating
systems.
Scan-to-Folder
Scan-to-Folder (SMB - Server Message Block) lets users
securely send documents directly to a designated shared
folder on a Windows PC or network server to be accessed by
users with proper network privileges. Excellent for team-based
projects and remote collaboration, it also serves as a cost-
effective archival and basic print-on-demand solution. The
destination folder may be located on a PC, server, or a
dedicated external HDD.
53
Faxing with the SP 3500SF & SP 3510SF
The Savin SP 3500SF/SP 3510SF provides standard Super G3
fax capabilities to meet the point-to-point communication
needs of small offices and businesses that need to exchange
hardcopy documents with people outside the data network.
The SP 3500SF/SP 3510SF is equipped with a Super G3 33.6 Kbps fax modem for
transmission speeds as fast as 3-seconds-per-page. Each system has a 200-entry
Fax Address Book capacity that is separate from the 100-entry Scan Address Book.
The 20 One-touch dials conveniently located on the front panel can be programmed
for fax numbers as well as Scan-to jobs. Users can register up to 200 more
frequently dialed fax numbers as Speed Dials accessed via the Address Book key.
When using the Broadcast feature, users can send a fax to up to 100 destinations
from a single scan.
One difference between faxing and scanning on the SP 3500SF/SP 3510SF is that walk-up users can enter fax
numbers for direct dialing at the keypad, and fax numbers can be saved in memory as Speed Dials when
entered from the control panel. (Scan-to destinations must be pre-registered in the Address Book using Web
Image Monitor before sending is enabled).
54
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
For hardcopy faxing the SP 3500SF/SP 3510SF uses its
ADF/ARDF to speed the scanning of multi-page faxes as large as
8.5" x 14". Originals are scanned for fax jobs as fast as 5 seconds
per page (LTR @ 200 dpi). The SP 3510SF supports scanning two-
sided originals for fax jobs. Users can also fax single page
documents up to 8.5" x 11" directly from the platen glass. Simply
press the Facsimile key to enter the fax mode.
Support for Internet Fax and PC Fax plus a host of transmission and reception capabilities round out the SP
3500SF/SP 3510SF fax feature set.
55
LAN Fax Support
Once the SP 3500SF/SP 3510SF is connected to a PC and a
standard telephone line users can execute outbound
Windows PC faxing from the desktop via the bundled LAN
Fax Driver utility provided on the CD-ROM. This bypasses the
hardcopy printing/scanning stages and transmits data to the
desired fax destination directly from a Windows computer,
reducing lines and wait times at the device. (Macintosh is not
supported).
56
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
T.37 Internet Fax (I-Fax) Support
Internet Faxing uses established network data lines rather than analog
telephone lines to communicate with other Internet Fax-enabled
Internet /
devices or PCs on the network, in essence providing free faxing. I-
Network data lines
Fax units identify and contact each other by IP addresses rather
than telephone numbers. Internet faxing is immune to line noise,
dropped calls, and busy signals common to PSTN faxing.
See the User Guide to properly configure network settings to enable the I-Fax function.
Other highlights of SP 3500SF/SP 3510SF Super G3 fax capabilities include the ability to register special
senders to screen unwanted/junk fax, forwarding faxes to Email, and printing faxes stored in memory. Please
see Legacy Features and the Common Features Guide for more information on supported fax transmission,
reception, and telephone features.
57
Device & Document Management
The Savin SP 3500SF/SP 3510SF control
panel is designed to provide simple
operation to walk-up users in all modes.
But the real job of device installation,
network configuration, ongoing device
monitoring, and address book input and maintenance is accomplished from a connected computer using a
remote software utility. There are two such tools for use with these MFPs, Savin's Web Image Monitor and
Presto! PageManager document organization software.
58
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Ø Display counter information including page
sizes and number of sides imaged for each
print, copy, and scan function, plus track the
number of fax transmissions and receptions.
59
Presto! PageManager® Document Management Software
To assist users in the creation and organization of
digital files and photos Savin has bundled Presto!
PageManager with every SP 3500SF/SP 3510SF
Desktop Laser MFP. This TWAIN-compliant
software not only converts piles of papers into
organized digitized files, it also enables users to
view, edit, send, and back up files in many
formats, including audio files, without having to
open the authoring application. PageManager
supports functions such as OCR recognition, PDF
conversion, document annotation, powerful search
functions for faster file retrieval, and the ability to
upload/download files from FTP servers to share
information with other networked users with drag-
and-drop simplicity.
60
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
LEGACY FEATURES LIST
The SP 3500SF & SP 3510SF are built on the solid platform of Savin's All-In-One print cartridge technology and
possess many of the basic and advanced features built into all Savin solutions. This table lists the legacy
networking and print/Copy/Scan/Fax features supported by the new SP 3500SF and SP 3510SF. Please refer
to the Common Features Guide for more information on the capabilities listed here:
Networking Features
Ø 10/100Base-TX Ethernet connectivity (RJ 45 port)
Ø Bonjour
Ø Dynamic DNS support
Ø IPsec communication
Ø IPv4 / IPv6 protocol support
Ø LDAP Support
Ø Limited @Remote Support (Total counter information, Supply Near End, End Alert)
Ø Web Image Monitor (Check printer, network, and supply status; access the User Restriction feature;
view counter data; manage paper settings for each source; configure Auto E-mail Notification settings,
and more.)
Print Features
Ø 1 – 999 sets
Ø Blank Page Print
Ø Collate
Ø Dithering (PS3: Auto, Photo, or Text)
Ø Duplex (SP 3500SF: Manual; SP 3510SF: Automatic, Long/Short Edge)
Ø Front Covers
Ø Image Density Adjustment
Ø Locked Print (User ID and password to release job from memory)
Ø Layout/N-Up
Ø Mirror Image Print
Ø Reverse Order Print
Ø Rotate Print
Ø Scaling (Reduction & Enlargement)
Ø Sub Paper Size
Ø Toner Saving
Ø Tray/Bypass Priority setting
Ø User Codes
Ø Watermarks
61
Copy Features Scan Features
Ø 1 – 99 sets Ø 100-entry Scan Address Book
Ø 25% - 400% Zoom Ø Scan-to-Email with LDAP
Ø Combine: 2 in 1, 4 in 1 Ø Scan-to-FTP
Ø Duplexing (SP 3510SF) Ø Scan-To-Folder
Ø Electronic Sort Ø Scan-to-USB
Ø ID Card Copy Ø Network TWAIN Scanning
Ø Image Density Ø USB TWAIN Scanning
Ø Memory Copy Ø WIA Scanning
Ø Original Type
Fax Features
Fax Modes Fax Dialing Features
Ø Super G3 Fax Ø 20 One-touch Dials
Ø Internet Fax (T.37) Ø 200 Speed Dials
Ø LAN Fax (TX only) Ø Auto Redial (5/4/3/2 times after 5 minutes)
+ 1,000-entry Address Book Ø Direct Fax Number Entry
Ø Paperless Fax
62
Savin SP 3500SF/SP 3510SF B&W Desktop MFP
MARKETING THE SAVIN SP 3500SF & SP 3510SF
An MFP For All
The Savin SP 3500SF and SP 3510SF Desktop
Monochrome Laser MFPs are perfectly equipped to
handle all the business communication needs of small
offices and workgroups. Much more than a consumer all-
in-one, these robust multifunction devices deliver 30-ppm
output productivity with standard networking, versatile
operating system support, and an average volume of up
to 3,300 total impressions per month – all while utilizing
Savin's proven All-In-One print cartridge technology.
Whether the primary need is for a printer, copier, scanner,
or fax…whether the user population is a sole professional
in a home office, the VP's executive assistant, shared
among rotating employees behind the hotel front desk or
hospital admissions counter, or a small group of
employees in a corporate workgroup or small branch
office…the SP 3500SF/SP 3510SF does it all! Both
models are rated to handle the workloads of up to 29
users across all printing, copying, faxing, and scanning
tasks with professional image quality and ease of use in a
compact, desktop design.
Designed to maximize affordability the SP 3500SF/SP 3510SF offers more aggressive hardware pricing and
higher yield All-In-One print cartridges to minimize total cost of ownership.
In your efforts to place the SP 3500SF/SP 3510SF remember that you can twist product positioning to match
the most pressing need of your customer. Its a network laser printer first with convenience copying…now its a
full color scanner with monochrome printing…next it can be a fax with network printing and scanning…
tomorrow it will be a copier with ID Card Copy plus cost-free electronic document distribution. The key is to
identify customers or small workgroups inside larger organizations with monochrome output needs up to 8.5"
x 14".
The Segment 2 monochrome laser MFP market is flooded with products from a number of manufacturers
available through several distribution channels. There is little functional difference between most models in
this commodity market; the occasional feature advantage like ID Card Copy, Scan-to USB, standard networking
or duplexing will present itself. But mostly the battle will be won on price and running costs (TCO). See the
Savin SP 3500SF & SP 3510SF Competitive Matrix and Brief for a review of how these models compare to
several leading competitors.
63
The SP 3500SF/SP 3510SF is a perfect fit for teams of outside sales or service technicians that pass through
the office between calls throughout the day as well as for field-based sales networks that need to fax or scan
their orders to the main office each evening. Given their low purchase prices and proportionate commission
you are cautioned not to spend too much time prospecting for single unit sales. Of course if the opportunity
comes up, grab it. Keep the SP 3500SF/SP 3510SF in mind when implementing a Managed Document
Strategy that includes a larger mix of solutions. Their low cost and minimal maintenance design will also them
attractive to customers seeking large quantities of machines to equip fleets of remote offices.
When you find a suitable SP 3500SF/SP 3510SF prospect, asking a few basic workflow questions can confirm
your suspicions and set the stage for a meaningful discussion in which you can position the SP 3500SF/SP
3510SF to meet your customer’s stated needs. Learn as much as you can about workflow and applications
before making a product recommendation. Use these questions to begin your investigation:
Ø What are your average output volumes? How does it break out by print, copy, and fax volume each
month?
Ø Would you like to be able to automatically produce two-sided prints and copies?
Ø What is the maximum paper supply on your current printer? Is it sufficient for today’s needs?
Ø Are you aware of the cost savings generated by the use of Scan-to technology?
Ø Are you satisfied with the speed and image quality of your current printer(s)?
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Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Sales Tactics & Prospecting Tips
The SP 3500SF/SP 3510SF is a general office multifunction solution that can fit just about anywhere
dependable, efficient monochrome printing, copying, faxing and color scanning is required. Use these ideas as
thought starters to jumpstart your sales efforts:
Ø Upgrade existing Savin accounts to preserve your customer base. Return to your existing Savin printer
and MFP accounts to preserve your current customer base. Keeping your accounts up to date with
refreshed Savin technology prevents the competition from encroaching on your territory.
Ø Revisit accounts where you have been unsuccessful before. Perhaps the new SP 3500SF/SP 3510SF
offers a new reason, an exciting feature, or a better price point than a solution that was rejected
before.
Ø Demonstrate the ID Card Copy mode to medical practice/laboratory staff, school libraries, and check
cashing stores.
Ø Highlight Scan-to capabilities and the cost savings realized through networked electronic document
distribution in full color.
Ø Search local government and school district web sites for new RFPs.
Ø Ask your color-dedicated counterparts for any accounts with outdated competitive single function
laser printers, faxes, and scanners.
Ø Target small businesses and workgroups. The SP 3500SF/SP 3510SF produces documents up to
1200 x 1200 dpi – quality more than sufficient for most general office applications. With true
electrophotographic laser imaging, small companies can present documents with a professional
image equal to larger competitors.
Ø Look for small workgroups inside larger corporate environments like Legal, Human Resources, and
Accounts Payable that have small clusters of employees sharing a workspace and resources with
applications up to 8.5" x 14".
Ø The Executive Suite. Ask to see the "C" level administrative assistants in large corporations. Very often
they will be equipped with their own personal devices to support the CEO, CIO, CFO, President, etc.
These users prefer not to share access to their resources with general employees.
Ø Seed/Trial Product. Having a tough time cracking an account? Propose a low risk/high reward way to
take a chance on Savin. Place a SP 3500SF/SP 3510SF on a trial basis. Ask for a single test
workgroup and a 90-day period to compare printing productivity and expenses to see if your solution
can achieve savings over current devices.
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Ø Bundle with higher volume and/or color printers and MFPs. Use the SP 3500SF/SP 3510SF as a
means to provide right-sized black & white laser multifunctionality to smaller user groups when
analyzing overall workflow needs in a large-scale opportunity. Or bundle with the SP C231SF/SP
C232SF to place a mix of low volume color and monochrome solutions throughout the organization.
Ø Suggest redeployment of existing assets. After performing a workflow analysis, it may become obvious
that several devices are not being used properly or not used to capacity. You may be able to redeploy
existing equipment in a more efficient manner or install additional capacity in a right-sized machine
only where it is really necessary.
Ø Seek out national and major account bid opportunities. National account, fleet sales, and
government bid situations calling for lower volume devices are excellent opportunities for multiple SP
3500SF/SP 3510SF placements. In addition to offering consistent operability, minimal service
requirements, and supplies across the entire fleet, you can offer to place true laser technology in every
remote office or branch location at a competitive price and speed point and backed by a national
service network.
Ø Highlight user-friendly operation, maintenance, and support. With an All-in-One toner cartridge that is
replaced in seconds, the SP 3500SF/SP 3510SF will appeal to small business customers and remote
branch offices that do not have an IT department or technology expertise on hand. In the event the
unit requires service, customers have assurance the manufacturer stands behind the product and
they are not responsible for returning the unit to an office superstore.
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Savin SP 3500SF/SP 3510SF B&W Desktop MFP
The Savin & MFP Value Propositions
Always talk about the Savin and MFP Value Propositions in your discussions with prospects and customers.
Doing business with Savin and your dealership goes well beyond the initial sale. We seek to develop long-term
relationships with customers to serve their needs and grow with them over time.
Establishing and maintaining best practices for electronic document management systems.
Implementing secure electronic document distribution systems that speed information sharing and
reduce expenses, paper usage, and waste.
Understanding the issues surrounding data privacy and mandated regulatory compliance in
financial, healthcare, government, and military applications (Sarbanes-Oxley, HIPAA, Customs-
Trade Partnership Against Terrorism, etc.)
Providing the security tools required to protect data, documents, passwords, and personal
information stored on/shared by networked devices.
Offering assessment and cost recovery solutions, including device utilization analyses, user tracking
and/or restriction by mode or device, and remote fleet reporting capabilities.
Installing technology with minimal environmental impact. Savin solutions are designed to optimize
energy efficiency, maximize recycleability, reduce resource consumption, maintain air quality, and
to comply with all EPA standards.
Supporting forms creation, trans-promotional, and variable data printing workflows. Savin is also
ready to assist in the creation of customized software applications through the Embedded Software
Architecture to meet unique needs.
This is the added value only you and Savin can provide.
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SAVIN SP 3500SF & SP 3510SF SYSTEM SPECIFICATIONS
Specifications identical for both models except where noted.
Duplexing
SP 3500SF: Manual
SP 3510SF: Automatic (@ 50% productivity)
Media Sizes
Standard Paper Tray: Legal (8.5" x 14"), Letter (8.5" x 11"),
Half Letter (5.5" x 8.5"), Executive (7.25" x 10.5"),
F (8" x 13"), Folio (8.25" x 13"), Foolscap (8.5" x 13"),
A4 (210 x 297 mm), A5 (148 x 210 mm), A6 (105 x 148 mm)
Custom Size: 3.9" x 5.8" to 8.5" x 14"
(100 x 148 mm to 216 x 356 mm)
Optional Paper Feed Unit: Legal (8.5" x 14"), Letter (8.5" x 11"),
Half Letter (8.5" x 5.5"), A4 (210 x 297 mm), A5 (210 x 148 mm)
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Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Bypass Tray: Legal (8.5" x 14"), Letter (8.5" x 11"),
Half Letter (5.5" x 8.5"), Executive (7.25" x 10.5"),
A4 (210 x 297 mm), A5 (210 x 148 mm), A6 (105 x 148 mm)
Envelopes: Com10, Monarch, C6, C5, DL
Custom Size: 3.6" x 5.8" to 8.5" x 14"
(90 x 148 mm to 216 x 356 mm)
When Duplexing: Legal (8.5" x 14"), Letter (8.5" x 11"), A4 (210 x 297 mm)
(SP 3510SF only)
Media Weights
Standard Paper Tray: 14 - 43 lb. Bond/90 lb. Index (52 - 162 g/m2)
Optional Paper Feed Unit: 16 - 28 lb. Bond (60 - 105 g/m2)
Bypass Tray: 14 - 43 lb. Bond/90 lb. Index (52 - 162 g/m2)
When Duplexing: 16 - 28 lb. Bond (60 - 105 g/m2) (SP 3510SF only)
Media Types
Standard Paper Tray: Plain Paper, Recycled Paper, Cardstock
Optional Paper Feed Unit: Plain Paper, Recycled Paper
Bypass Tray: Plain Paper, Recycled Paper, Cardstock, Envelopes, Labels
Dimensions (WxDxH):
SP 3500SF: 16.5" x 15.6" x 17.4" (420 x 397 x 442 mm)
SP 3510SF: 16.5" x 15.6" x 18.1" (420 x 397 x 462 mm)
Weight
SP 3500SF: 37.2 lb. (16.9 kg) (includes AIO)
SP 3510SF: 40.5 lb. (18.4 kg) (includes AIO)
Printer Specifications
CPU: ARM9 @ 350 MHz
Memory: 128 MB RAM standard/maximum
Standard Interfaces: USB 2.0, Ethernet 10/100Base-TX
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Operating Systems: Windows XP, Vista, 7,
Server 2003/2003R2, Server 2008/2008R2,
Mac OS X v.10.4 or later
Citrix: MetaFrame, Presentation Server, XenApp 5.0+
Savin UNIX Filter2
Software Utilities
Embedded: Web Image Monitor
@Remote3 (limited support)
Provided on CD-ROM: PCL 6 emulation driver
PS3 emulation driver
Printer Utility for Mac OS X (PPD)
TWAIN Scanner Driver
Presto! PageManager
PC Fax Utility
Available via Download: Savin Universal Printer Driver
Printer Driver Packager NX (available 2nd Half 2012)
Device Option Utility for Citrix
Savin UNIX Filter
1PCL5e does not ship with the product, but the controller can receive PCL 5e data from the host PC.
2Pleasecheck www.Savin.com for final release date.
3Counter information only.
Copier Specifications
First Copy Speed: Platen: 12 seconds
ADF/ARDF: 11 seconds
Quantity Indicator: 1 – 99
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Savin SP 3500SF/SP 3510SF B&W Desktop MFP
Reproduction/Zoom Ratios: Reduction: 50%, 65%, 78%, 93%
Enlargement: 129%, 155%, 200%, 400%
25 - 400% in 1% increments via ADF/ARDF or platen
Copier Features: Auto Duplex (SP 3510SF only), Combine Copy (2 in 1, 4 in 1),
Electronic Sort, ID Card Copy, Image Density (5 levels),
Image Quality Mode (Text/Photo/Mixed), Memory Copy,
Photo Mode
Scanner Specifications
Scanning Device: Full color CCD array image sensor
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Facsimile Specifications
Circuit: PSTN/PBX
Compatibility: ITU-T G3
Warranty
The Savin SP 3500SF/SP 3510SF laser MFP, when delivered in new condition in the original packaging, is
entitled to one year free technical telephone support and is warranted against defects in materials and
workmanship for a period of ONE (1) YEAR from the date of original purchase. The All-In-One (AIO) Toner
Cartridge, that is sold with the unit, is also warranted with Advance Exchange Warranty Service, for a period of
ONE (1) YEAR from the date of original purchase or until depletion of the toner, whichever comes first.
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www.savin.com
Savin, Five Dedrick Place, West Caldwell, NJ 07006
Savin and the Savin Logo are registered trademarks of Ricoh Company, Ltd. All other trademarks are the property of their respective owners. The content of this document, and the
®
appearance, features and specifications of Savin products and services are subject to change from time to time without notice. Products are shown with optional features. While care
has been taken to ensure the accuracy of this information, Savin makes no representation or warranties about the accuracy, completeness or adequacy of the information contained
herein, and shall not be liable for any errors or omissions in these materials. Actual results will vary depending upon use of the products and services, and the conditions and factors
affecting performance. The only warranties for Savin products and services are as set forth in the express warranty statements accompanying them.
Only the SP 3510SF is Energy Star compliant.