BSBINN601 Lead and manage organisational change

Assessment Task 5 Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Assessment Task 5: Implement change management plan

project

Task summary
For this assessment task, you are required you to implement the change management plan. You will send a
brief to the human resources department, and develop a staff communication to promote the benefits of the
upcoming training, to assist in to overcoming resistance to change.
You will also be expected to evaluate and review your change management project plan
This assessment will be completed in the simulated environment in your RTO.

Required
 Computer and Microsoft Office
 Access to the internet for research
 Change Management Plan Template

Timing
There is a time limit of 4 hours to complete this task, including preparation for both meetings and for each
meeting.
The assessor will advise you of the due date of this submission.
Write in the due date below as advised by your assessor:

Submit
 Communication with human resources about the proposed training
 Communication with staff about the proposed training
 Updated change management project plan

Assessment criteria
Students must complete all of the activities listed and will be assessed against the assessment criteria
included in the checklist included with this task.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not understand
any part of this task or if they have any learning issues or needs that may hinder them when attempting any
part of the assessment.

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Assessment Task 5 Instructions

Carefully read the following:

The change management plan includes training and development for staff in a number of areas, including
change management team building, which is considered to be especially important during the change
management process.

You have identified that the requirement for the training is to be delivered over an eight-week period with a
time component to be allocated of approximately 2 hours. You have also identified that the use of experts
such as motivational speakers could also be beneficial.

Your role will be to send a brief to the human resources department to guide human resources personnel in
regard to organising change management team building training and to give your ideas about the content
that should be included in the team building training.

Assume that, as you also believe there may be resistance to the training due to a general resistance to the
changes, that you develop a staff communication to promote the benefits of the upcoming training and
assessment to assist in to overcoming resistance to change.

You will also be required to evaluate and review your change management project plan to accommodate the
above changes.

Complete the following activities:

1. Develop a brief for human resources about the proposed training.

Conduct research about the benefits of change management team building, as well as ideas for
the content of the training and experts who could assist in providing the training. You should
come up with at least four ideas for team building exercises.
Using your research, develop a short one-page brief to send to the human resources
department outlining the requirement to conduct the training as part of the change management
process and the timing of the training.
Outline the benefits of the training, as well as the ideas you have researched for the content of
the training, as well as possible experts who could conduct the training.

1. Develop staff communication

Using your research, develop an email to send to staff outlining the rationale for the training, as
well as the benefits of the training. Use the ideas that you have researched to overcome
resistance to change. As a guide, your email should be between 3 to 4 paragraphs. Briefly
outline some of your ideas for the training.
To inform your staff communication, consider how you could best promote the training to staff
to overcome resistance to change. Review change management literature to inform your
response. This may be the same literature you identified in Assessment Task 2.

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2. Evaluate and review change management project plan

The final part of this assessment task requires you to evaluate your change management
project plan and determine changes that need to be made, based on the new activities
identified.
Make the required changes and send your updated change management plan to the CEO (your
assessor) and include a summary of the changes made in your plan.

3. Send your staff communication email to your assessor with your brief to the human resources
manager and your updated change management plan attached to it.

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Assessment Task 5 Checklist

Student’s name:

Completed
successfully Comments
Did the student: Yes No
Implement actions from the change
management plan by completing the
activities required?
Identify appropriate team building
exercises that can assist with resistance
to change, as well as embedding change?
Develop information for staff to assist with
facilitating embracing of change and to
encourage participation in change
management processes?
Evaluate change management project
plan and update accordingly?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

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