MAN B&W Diesel A/S

Service Letter SL99-372/OW

October 1999

Year-2000 Emergency Precautions

Action Code: COMMERCIAL

Dear Sirs

We have evaluated the possibilities for assistance in the unlikely event that the
Millennium change will lead to unexpected problems.

As we have already informed you, we have audited our internal systems and do not
foresee any interruptions in the service we normally offer with regard to spare parts
and technical service. However, external factors outside our control, such as electricity
supplies, transportation, etc., might still disturb the service.

We expect that in the event any problems should occur, these will be of a short dura-
tion and will hardly be worldwide. With a view to such a situation, we would like to
bring the facilities of our worldwide organisation to mind, especially our service centres
in Singapore and Dubai where spare parts stocks are available.

In all events we find it prudent to ensure that spare parts planned for use in the
beginning of January 2000 are ordered and onboard before mid-December 1999.

A satellite communication facility will be established at MAN B&W Diesel in Copen-

hagen, through which we will be able to assist with technical advice if all other
communication channels fail in the Copenhagen area. This facility will be open from
31 December 1999 and until any communication problems due to the Millennium
change have been overcome. Further information is available on the Internet at
www.manbw.dk.

HEAD OFFICE (& Postal address)
Teglholmsgade 41
DK-2450 Copenhagen SV
Telephone: +45 33 85 11 00
Telex: 16592 manbw dk
Telefax: +45 33 85 10 30
E-mail: manbw@manbw.dk
http://www.manbw.dk
DIESEL SERVICE
Teglholmsgade 41
DK-2450 Copenhagen SV
Telephone: +45 33 85 11 00
Telex: 31197 manbw dk
Telefax: +45 33 85 10 49
E-mail: diesel-service@manbw.dk
PRODUCTION FORWARDING MAN B&W Diesel A/S
Teglholmsgade 35 Teglholmsgade 35 Denmark
DK-2450 Copenhagen SV DK-2450 Copenhagen SV Reg.No.: 24 231
Telephone: +45 33 85 11 00 Telephone: +45 33 85 11 00
Telex: 19023 manfw dk Telex: 19023 manfw dk
Telex: 19042 manfw dk Telex: 19042 manfw dk
Telefax: +45 33 85 10 17 Telefax: +45 33 85 10 16
E-mail: manufacturing/copenhagen@manbw.dk
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The number of this facility will be:

+870 76 16 68 455

Details of the worldwide MAN B&W organisation can be found in the booklet
“MAN B&W Diesel and Turbocharger Service Worldwide 99” or on the Internet at
www.manbw.dk.

Yours faithfully,
MAN B&W Diesel A/S

Otto Winkel