112. Women who are newcomers to the town of Williams are most likely to _____.

a. find membership in the Young Women’s Club helpful for increasing their social support
b. help to enhance the prestige of the Young Women’s Club by increasing the average
income of the group’s members
c. find that the Young Woman’s Club values the unique strengths of those from different
backgrounds
d. help improve the profitability of the Young Woman’s Club by recommending increases in
its membership dues
e. find that the Young Woman’s Club has a low tolerance for diversity
(e; Challenging; Barriers to Diversity; p. 557) {AACSB: Analytic Skills} {AACSB: Multicultural
and Diversity}
Application of Socialization

You are new to an organization and do not really know what to expect about the socialization process.
You are a recent M.B.A. and have an undergraduate degree in computer science. Your new firm is a
software development company with an emphasis in the health care industry. Your hiring process
includes campus interviews, a day-long trip to interview at the company, an offer phone call and letter,
and some promotional material sent via the mail. When you arrive for your first day of work, you
spend half a day in an orientation session with Human Resources, where you complete paperwork
and receive a company handbook. Then you spend the rest of the day with your supervisor, who
gives you a tour, introduces you to your co-workers, and explains your first project. After that, you
begin working and getting to know the others in the company. You find that in most respects, your
experience fits your expectations, but in some ways you are surprised by realities that you hadn’t
expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home
and happy with your new job.

113. The learning that you experience during the interviewing and hiring process occurs as part of
the _____ stage of employee socialization.
a. selection
b. prearrival
c. encounter
d. metamorphosis
e. none of the above
(b; Easy; Prearrival Stage; p. 561) {AACSB: Analytic Skills}

114. Your first day at work is part of the _____ stage of socialization.
a. orientation
b. prearrival
c. encounter
d. metamorphosis
e. none of the above
(c; Moderate; Encounter Stage; p. 562) {AACSB: Analytic Skills}

115. When you begin to notice things that are not as you expected, you are in the _____ stage of
socialization.
a. orientation
b. prearrival
c. encounter
d. metamorphosis
e. none of the above
(c; Moderate; Encounter Stage; p. 562) {AACSB: Analytic Skills}

116. Which of the following steps could your supervisor take to best help you develop a
commitment to your new company?
a. encourage you to work independently at first to learn the ropes
b. discourage you from putting too much weight on your initial expectations
c. discourage you from putting too much emphasis on your perception of the organization
d. encourage you to look carefully at your own assumptions, which may be biased
e. encourage you to develop friendship ties within the organization
(e; Challenging; Encounter Stage; p. 562) {AACSB: Analytic Skills}
117. When you start to work through the problems that you discover about the organization, you
move into the _____ stage of socialization.
a. prearrival
b. encounter
c. acceptance
d. metamorphosis
e. none of the above
(d; Moderate; Metamorphosis Stage; p. 562) {AACSB: Analytic Skills}

118. Your supervisor arranges for you to become involved in an apprenticeship program to learn
the ins and outs of your job from an experienced employee. What effect is this apprenticeship
program likely to have on your assimilation into the company?
a. It is likely to have a negative effect, because random socialization works more effectively
than serial socialization in helping new employees to adjust to a company’s culture.
b. It is likely to have an insignificant effect, because serial socialization is not correlated with
helping employees to adjust to a company’s values and norms.
c. It is likely to have a positive effect, because random socialization is most critical at the
time of an employee’s entry into an organization.
d. It is likely to have a positive effect, because serial socialization works more effectively
than random socialization in helping new employees to accept a company’s culture.
e. It is likely to have a negative effect, because serial and random socialization processes
only benefit employees at later stages in their tenure with an organization.
(d; Moderate; Entry Socialization Options; p. 563) {AACSB: Analytic Skills}