This document outlines various performance evaluation metrics for an HR department including net promoter score, employee efficiency, product defects, units produced per employee, revenue per employee, profit per FTE, absenteeism rate, overtime per employee, timeliness, and performance ratings by department. These metrics measure aspects such as customer satisfaction, productivity, quality control, output, profitability, attendance, overtime, punctuality, and performance levels across departments.
This document outlines various performance evaluation metrics for an HR department including net promoter score, employee efficiency, product defects, units produced per employee, revenue per employee, profit per FTE, absenteeism rate, overtime per employee, timeliness, and performance ratings by department. These metrics measure aspects such as customer satisfaction, productivity, quality control, output, profitability, attendance, overtime, punctuality, and performance levels across departments.
This document outlines various performance evaluation metrics for an HR department including net promoter score, employee efficiency, product defects, units produced per employee, revenue per employee, profit per FTE, absenteeism rate, overtime per employee, timeliness, and performance ratings by department. These metrics measure aspects such as customer satisfaction, productivity, quality control, output, profitability, attendance, overtime, punctuality, and performance levels across departments.
This document outlines various performance evaluation metrics for an HR department including net promoter score, employee efficiency, product defects, units produced per employee, revenue per employee, profit per FTE, absenteeism rate, overtime per employee, timeliness, and performance ratings by department. These metrics measure aspects such as customer satisfaction, productivity, quality control, output, profitability, attendance, overtime, punctuality, and performance levels across departments.
Net promoter score= (Number of Promoter Scores/ total number
of respondents)-(number of detractors scores/total number of respondents) Employee efficiency= Divide the standard labor hours by the actual amount of time worked and multiply by 100. Product defects= amount of defective products observed divided by the number of units tested No. of units produced= units produced/ total no. of employees Revenue per employee= total revenue/FTE Profit per FTE= Total profit/FTE Absenteeism rate= number of absence days during year/number of available work days during years. Overtime per employee= Total hours of overtime/FTE Timeliness= IF({ACTUAL TIME}={AGREED TIME}- ONTIME IF({ACTUAL TIME}>{AGREED TIME}- LATE BY Mins/Hours Performance ratings department wise= Number of Low performers; and Number of High performers; percentage