Management Development Institute, Gurgaon

PGPM - HRM TERM 2

End-Term exam

Nature of Exam: Open book,

printed material, notes (Printed/PPT or Hand Written)
Date: 08th January, 2021
Maximum Marks: 30
Time: 21/2 Hours
Answer all questions

Question no.1; Please read the attached case and answer following questions.
(6+6+8=20 Marks)

Case- When a new manager stumbles, who is at fault?

1. As an HR consultant, identify three critical problems and provide solutions to

Goldstone for managing performance.

2. Would 360-degree approach to managing performance help Goldstones? Why

and how?

3. Design a BSC for Goldstone. For each of the four quadrants, please list two of
the specific and measurable Goals (total of eight, in four quadrants) and
measures for each listed goals which would be helpful for managing the
divisional performance. (Please list and don’t describe).

Financial Customer
Goals Goals

Measures Measures
Internal Processes Innovation and L&D
Goals Goals

Measures Measures

Question no.2; Please write on any two of the following. (5+5-10)

1. Diversity and Inclusion make a good business case in Indian organizations.

2. Compensation management vs total rewards management.

 3. Employee Relations in India-learning from the case -People Management
Dynamics at the Indian subsidiary of Suzuki Ltd.

.
Good luck
Dr. Tanuja Sharma, PhD-FMS (Delhi University)
Professor and Area chairperson -HRM