INDIVIDUAL ASSIGNMENT 2

PUBLIC TRANSPORT PLANNING AND OPERATIONS

(TPT633)

ARTICLE REVIEW

RAPID BUS SDN BHD

(TICKETING SYSTEM)

PREPARED BY:

NURUL AINAA BINTI MANSOR

2018250366

GROUP:

BA2475B

PREPARED FOR:

MADAM MARHANI BINTI MOHAMED ANUAR

 TABLE OF CONTENT

No. Content Pages

1. INTRODUCTION 3

2. SUMMARIZE 4

3. DEBATE 5

4. OPINION 5

5. REFERENCE
6

6. APPENDIX
7
INTRODUCTION

Public demand and services should be considered to boost the viability of a

metropolitan city. The development of the city is the colouration of the society in terms of
environmental, social, and economic happiness and everyday activities. In any area that
cannot be isolated from the living community, public transport is an organized networking
mechanism.

In fact, since historic times, public transport has always been used by people, but
nowadays public transport is expected to provide the right and systematic structure in terms
of administration, comfort capability, time usage and fares. Bus Rapid Transit (BRT)
networks, which are a mass transportation invention, appear to be the perfect way to
providing the city with the best service. BRT can implement by less amount of budget rather
than the other kinds of public transportation such as Mass Rapid Transit (MRT) and Light
Rail Transit (LRT).

Rapid Bus Sdn Bhd is also one of Malaysia's main operators of buses. The Quick Bus
operates mostly in urban areas. The Rapid Kl bus routes, the Light Rail Transit (LRT) and
Mass Rapid Transit (MRT) feeder buses, the Bus Rapid Transit Sunway Line, Rapid Penang,
Rapid Kuantan and Rapid Kamunting are all served by Rapid Bus, bringing a total of over
400,000 passengers every day.

On 15 April 2019, Rapid KL announced that in the Klang Valley their buses
will swap to a completely cash less bill. The new payment scheme will abolish cash
payments entirely and will also enable travelers to use either a Touch N 'Go (TNG) card or a
Quick KL Unlimited Pass to pay (My100 & My50). Users with TNG cards will also be
entitled to 20 percent off the regular bus fare.

The corporation claims that senior citizens, the disabled and students will still be
entitled to a half-priced fare for the current cashless scheme, except that instead of enjoying
the offer, they will be forced to register for the MyRapid Touch n 'Go Concession Pass. Like
how cashless payments worked previously, before boarding their bus, users can only tap their
TNG card or limitless pass, and then tap their card again when they get off the bus.
ARTICLE’S SUMMARIZE

THE MAIN ISSUES

The main issue in this article which is the ticketing system that completely cashless.
There are certain people are not usually with the cashless system and more comfort
with the old system.
THE PROBLEM
Firstly, this system is not friendly to all people, especially for tourists that are not
familiar with the cashless system. Next, which is the cashless system also is not easy
for people who have not travelled by bus before. Lastly, some people might never
hear about the Touch’n Go and might find difficult to adapt with this system
especially the elderly that had less experience with modern technology.
METHOD USED
Method that used in this article is interview. They had interviewed a few people with
a different age. All the people that had been interviewed will ask about their
experience using cashless system of Rapid Bus.
TECHNOLOGY USED
The technology that had been used is cashless system which is Touch’n Go and
myRapid’s card. Instead of only using cards, people do not need to carry their money.
Cashless payment solutions provide an easy, reliable, and secure way for your clients
to settle online transactions. The Touch’n Go system had in many kinds of card, such
as identity card (I/C), Watson card, and others. The Touch'n Go smart card is used as
the single electronic payment device for Malaysian toll road and highway operators
(EPS). The credit card-sized smart card is made of plastic with Philips' MIFARE
Classic microchip technology embedded in it.
KEY FINDINGS AND SIGNIFICANCE OF THE FINDINGS.
In my opinion, there is a lot of benefits for the cashless system. However, the system
is not friendly to all people. So, they should make a lot of method to make sure people
adapt with the system time to time. The old system, non-cashless should be stay for
people that not familiar with the cashless system
DEBATE

In my review, I would agree with the cashless system. However, there were also
positives and negatives of the cashless program. Since there is no real money to rob, the first
rewards of the cashless economy are reduced crime rates. Carrying cash gives suspects a
convenient target for you. Once the cash is taken from your pocket and inserted into the
wallet of a thief, it would be hard to trace the cash or claim it is yours. Next, which is less
money laundering because there is always a digital paper trail.
Moreover, there was less time and expenses involved with processing, holding, and
depositing paper money in the cashless scheme. It is not only easy to go cashless. Printing
bills and coins costs money. Businesses continue to hold currency, get some when they run
out, and when they get too many on hand, deposit cash. In a cashless world, wasting time and
money shifting cash about and protecting vast amounts of cash could become a thing of the
past. Lastly, will easier currency exchange while traveling internationally.
For the disadvantages, cashless will exposes your sensitive details to a potential abuse
of the records. If your bank account is robbed by hackers or you have technological
difficulties, you will have no alternate source of income. Hackers are the cyber world's bank
bandits and muggers. You are further vulnerable to hackers in a cashless world. Next, which
is to people without bank accounts will struggle to keep up with evolving cashless
technology. Some may find it harder to control spending when they do not see physical cash
leaving their hands.

OPINION

In my opinion, there is a lot of advantages and disadvantages on cashless system. But

this system should not be completely in cashless, because not everyone familiar with the
cashless system. So, there must stay the old system which is non-cashless for people that
comfortable with the old way. For the cashless system, they should have more kind of
method to top up the card for make people easier to use it. They also need to create more
awareness for this cashless system for people knowledge such as social media, television,
newspaper or on education at the school.
 REFERENCE

(2020). Retrieved 24 December 2020, from

https://www.touchngo.com.my/WebLITE/Applications/WCM/uploaded/docs/Others/GENER
IC-CARD-FAQ.pdf

Cashless Society Pros and Cons. (2020). Retrieved 24 December 2020, from
https://www.thebalance.com/pros-and-cons-of-moving-to-a-cashless-society-4160702

Fam, C. (2020). RapidKL buses to go completely cashless in Klang Valley from April 15.
Retrieved 24 December 2020, from https://www.thestar.com.my/tech/tech-
news/2019/04/08/rapidkl-buses-to-make-the-jump-to-cashless-payment-on-april-15/

Is a cashless society likely? - DebateWise. (2020). Retrieved 24 December 2020, from

https://debatewise.org/1582-is-a-cashless-society-likely/

Pillai, V. (2020). RapidKL's cashless plan is thoughtless, say critics. Retrieved 24 December
2020, from https://www.freemalaysiatoday.com/category/nation/2019/04/12/rapidkls-
cashless-plan-is-thoughtless-say-critics/
APPENDIX