Week 02

Tutorial 02:

Question 01. Why are safety procedures important for IT technicians?

Question 02. How can an ESD damage potential computer components?

Question 03. Write down the differences between Blackout, Brownout, Spike and a Surge.

Question 04. List out some of the important disc management tools and their use in maintenance and
troubleshooting.

Question 05. Elaborate why documentations are an important part of troubleshooting process.

Workshop 02:

To the instructor:

Practically demonstrate the process of disassembling a computer system to the students once.

After that, allow them to carry out the practical work of disassembling a computer system on their
own.