JOB DESCRIPTION

Basic Role Details

Unique Role Number Digital Transformation
Position Title
& Job Family Business Analyst

Facility / Location SEHA Corporate Office Division IT

Corporate Business
Department Section Business Applications
Applications
Job Grade C5 Reporting IT Digital Transformation
Supervisor Program Manager
Roles and Responsibilities

Basic Purpose of the role

Responsible for Implementing, Supporting Digital Transformation applications and its services within
Healthcare.
Knoweldge,Skills,Expericnes

o Good understanding of the digital world on both the

demand side (how People/companies are using
technology) and the supply side (emerging
technologies)

o Knowledge of digital marketing, analytics, supply

chain management and CRM

o Strong business acumen, including domain-specific

knowledge of the company and its business units

o Excellent analytical, strategic conceptual thinking

and consulting skills
Key Responsibilities of the role
o Strong influence and negotiation skills

o Ability to effectively drive people, process and

technology change in a dynamic and complex
operating environment

o Excellent oral and written communication skills,

including the ability to explain digital concepts and
technologies to business leaders, as well as business
concepts to technologists

o Research skills, willingness to try new technologies,

being able to provide indepth analysis on
vendors/products using business skills like SWOT,

1

Exposure -Essential
Exposure -Desirable
Managing people
SEHA Compliance guidelines
Complying with Policies, Procedures
and Practices of the SEHA Corporate
and other regulatory requirements
Maintaining Confidentiality
Promoting Customer
standards
Comparison tables etc.
o Coordinate the development of the digital business
strategy and roadmap, and ensures its integration
with the enterprise strategic planning process, and
the resulting business strategy and plans.
o Ensures that the enterprise is developing the digital
assets and capabilities that will be needed to survive
and thrive in the midterm and long term.
o Acts as a champion and change management in
leading the organizational changes required to
create and sustain enterprise digital capabilities.
o Reports on digital business KPls and metrics that
represent progress against digital goals.
o Practical exposure to Digital Healthcare solutions
and informatics functions and processes
o Experience in Digital Transformation
o Participating in cross-functional teams and Vendor
relationship
o Serving as a subject matter expert in regards to
digital transformation functions, informatics and
systems
o Developing and enhancing team procedure manual
and processes and discussed
o with Manager/Senior Officer
Corresponding Activities performed by the role
Complying consistently with policies, procedures and practices and ensuring alignment
with SEHA corporate policies
Completing and maintaining regulatory requirements including: licensure and
certification and other mandatory training within established time frames
Maintaining confidentiality with regards to any information exchanged or received in the
current capacity of role in accordance with SEHA corporate policies
Assuming the role of a brand ambassador for the SEHA and promoting a customer
focused philosophy in dealing with any stakeholders
Service
Maintaining positive and effective working relationships within the department/division
and also with other departments/sections within SEHA
Performing any other duties as may be assigned relevant to the basic responsibilities of
the role
2
 Adhering to requirements of the Occupational Health and safety guidelines and
Adhering to the Occupational Health
infection control guidelines
and Safety, Materials Management and
Maintenance standards
Understanding and adhering to emergency preparedness plans/policies

Recognizing the necessity of continuously developing skills and acquiring additional

knowledge appropriate to the position

Dressing appropriately to meet the expectations of the specific work area and in
alignment with the Occupational Health and Safety policies
Ensuring Personal Effectiveness
Building key partnerships within the organization for pursuing client-centered,
comprehensive, integrated systems of care

Complying with any regulations related to mentoring, training, development of UAE

nationals staff

Qualifications, Certifications and Experience

Required:
Bachelor's Degree or equivalent in IT
Qualifications
Desired:
Master Degree or equivalent in IT

Required:
Clinical background and experience
Specialist Certifications
Desired:
IT Certification like ITIL

Required:
Experience Required in
addition to the 2 to 4 years experince Clinical systems, digital healthcare solutions along with clinical experitise.
Qualifications mentioned Desired:
above (Relevant to the
Experience in a large healthcare facility
Job)

Required:
Proficiency in English language
MS Office and computer proficiency
Strong analytical and problem-solving skills
Good communication skills
Additional Requirements Desired:
/ Remarks
Proficiency in Arabic Language
Strong Analytical skills
Proven Customer Relationship skills

Physical Requirements
Primarily a desk job with up to eight hours of office work involving extensive use of the computer and interdepartmental coordination

Competencies

Role Documentation
Validated by
(Department Manager)

3
Date of Validation
(Department Manager)

Validated by
(Human Resources Department)

Date of Validation
(Human Resources Department)